Panasonic KX-NCP500 Features Manual page 212

1.17.6 Direct Inward System Access (DISA)
–
If the call is transferred to an ICD group, the call will wait in a queue until answered, but the Queuing
Time Table will not function.
–
When using this feature, do not use the Executive Busy Override feature to interrupt the established
call.
Redial with DTMF " " when receiving a trunk call (before the transfer destination—cellular
phone—answers).
•
It is possible to redial by using the DTMF tone " " before the transfer destination trunk (cellular phone)
answers.
•
If the transfer destination (cellular phone) is a line that does not support answer notification, outgoing
dial completion is considered as answering.
•
DISA Call Transfer to Outside User
When a call is received through DISA and the receiving extension is set to forward the call to an extension
(including over a TIE connection) or an outside destination, the call can be forwarded automatically to an
outside telephone number if the following conditions are met:
•
An outside telephone number (e.g., a cellular phone number) is registered as the forward destination
of the receiving extension.
•
The forward destination's telephone number is registered in the System Speed Dial of the receiving
extension.
•
The forward destination's telephone number is set in the CLI Destination of the receiving extension.
•
Automatic Walking COS is enabled for the receiving extension.
After a conversation is established with the forward destination (e.g., a cellular phone number), it is possible
to establish a Conference call, perform Call Splitting, and page with a call on hold to transfer the call. This
is the same as DISA Call Transfer from Outside Destination. For details, see "DISA Call Transfer from
Outside Destination".
[Example]
a.
Outside Caller calls Extn. 101 through DISA.
b.
Extn. 101 forwards the call to Cellular Phone-1.
Outside Caller establishes a conversation with Cellular Phone-1.
c.
Cellular Phone-1 presses "#" to put the conversation on hold, and then transfers the call to Cellular
Phone-2.
At this point, the CLIP information shown on Cellular Phone-2 may be one of the following:
Case 1: When Extn. 101 forwarded the call, Automatic Walking COS was performed with Cellular
Phone-1's telephone number.
–
Displayed CLIP: Same as if Extn. 101 made a trunk call.
Case 2: When Extn. 101 forwarded the call, Automatic Walking COS was not performed, and
CLIP of CO Caller—when call is transferred to CO (CLIP of Held Party) is set to Enable.
–
Displayed CLIP: Outside Caller's telephone number and name.
Case 3: When Extn. 101 forwarded the call, Automatic Walking COS was not performed and
CLIP of CO Caller—when call is transferred to CO (CLIP of Held Party) is set to Disable.
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