Error Handling - Techkon Spectro Jet Manual

Error handling

• Should SpectroJet do not work properly, first check, if the ExPresso software is
running correctly.The status bar in the lower right corner will display if the device
communicates correctly with the PC.
Restarting the software ExPresso is also recommended when a problem occurred.
• Check that the right measurement device is selected in the software settings.
• Check if the AC adapter is connected correctly to the mains plug and the device.
When connected properly, SpectroJet shows a flashing green LED in the middle of
the LED row.
Warranty
The warranty for TECHKON products is 24 months starting with the date of pur-
chase.The invoice is the certificate of warranty.The warranty is invalid if the damage
is caused by inadequate use of the device.
Should a TECHKON product do not work according to the specification, please
contact us before sending us the device. In most cases we can solve the problem over
the phone or via E-mail.
Inspection intervals
TECHKON SpectroJet is maintenance free.We recommend to validate the
complete functionality of the devices in a 24 months time interval in the
TECHKON service center. We offer a complete device check as a service package.
Please contact us for details.
For a flat fee the device will be cleaned, checked and recalibrated. In case a repair or
exchange of components should be necessary we will inform you. Please send the
device always securely in the carrying case with complete accessories.
Manual TECHKON SpectroJet Chapter 3 – How to use SpectroJet Page 19