Chapter 2 Appendix; Troubleshooting; Software Updating; Connectors - Teldat C Installation Manual

Teldat S.A.

Chapter 2 Appendix

2.1 Troubleshooting

The following table can help you solve problems when installing the router. If you cannot solve the problem, contact
your dealer for more information.
Problem
None of the LEDs light up on
the device.
The S LED does not light up.
The LAN LED never lights up in
green.
The DSL LED never lights up in
green.
The DSL LED persistently
flashes in red.
The DTE LED never lights up
green.
The ISDN LEDS never light up
in yellow or green.
The LEDS indicate the inter-
faces are established, but there
is no connectivity at data levels.
The Ti LED glows in red after
an attempt to transfer data.
The Ti LED glows in yellow after
an attempt to transfer data and
does not switch to green.

2.2 Software updating

The Teldat C/S/G/A routers can be updated to newer versions. Please contact your dealer for further details on new
releases.
There are several ways to update a Teldat router.
The software required to update the Teldat routers is supplied in a format known as distribution. This consists of a
single file that contains all the files needed to update your device, as well as detailed information on the content.

2.3 Connectors

Teldat C/S/G/A Routers Family Installation Manual
Solution
Check the power supply to the device (power source, ON/OFF switch, main power
outlet).
Check that all microswitches are in the OFF position.
Check the LED, after the LINK, is ON. If it isn't, check the Ethernet cable and the
network connection (you may need a crossover cable).
If the device has an xDSL interface, check the connection to the telephone net-
work, or the splitter, and make sure that the telephone line you are connected to
supports xDSL.
If your device has an xDSL interface, check the necessary firmware has been
loaded for said interface.
If the device has a DTE/DCE interface, check that the cable is suitable, the driver
is inserted in the correct position (DTE or DCE), and the configuration is correct
(speed, protocol, etc).
If the device has an ISDN interface, check that the connection to the bus is correct
and that the terminal switch from the S bus is in the right position.
Check the configuration (routes, IP addresses, ATM VPIs/VCIs, encapsulated
ATM, serial interface speed, etc).
The device is not receiving data from the POS connected to the i port. Check the
speed configured in the interface and the cable connecting the device to the POS.
IP connectivity has not been achieved between the router and the host. Check the
configuration and, if the problem persists, contact your supplier.
2 Appendix
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