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CyberData 011233 Operation Manual

Sip paging adapter
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The IP Endpoint Company
SIP Paging Adapter
Operations Guide
SIP Compliant
Part #011233
Document Part #931087G
for Firmware Version 11.6.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company  SIP Paging Adapter Operations Guide SIP Compliant Part #011233 Document Part #931087G for Firmware Version 11.6.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Browsers Supported The following browsers have been tested against firmware version 11.6.0: • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0) • Chrome (version: 29.0.1547.66 m) • Safari (version: 5.1.7) CyberData Corporation 931087G Operations Guide...
  • Page 4 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 931087G Operations Guide...

  • Page 5: Important Safety Instructions

    To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 931087G Operations Guide...
  • Page 6 Private Branch Exchange Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol CyberData Corporation 931087G Operations Guide...

  • Page 7: Table Of Contents

    2.6.8 Configure the Multicast Parameters ................40 Assigning Priority ......................43 Polycom Paging ......................43 2.6.9 Configure the Fault Detection Parameters ..............45 2.6.10 Configure the Audio Parameters ................47 User-created Audio Files ....................52 2.6.11 Configure the Event Parameters ................55 CyberData Corporation 931087G Operations Guide...
  • Page 8 A.1.1 In a LINUX Environment ....................82 A.1.2 In a Windows Environment ..................82 Appendix B Troubleshooting/Technical Support B.1 Frequently Asked Questions (FAQ) ..................83 B.2 Documentation ........................83 B.3 Contact Information ........................84 B.4 Warranty and RMA Information ....................84 CyberData Corporation 931087G Operations Guide...

  • Page 9: Chapter 1 Product Overview

    To identify the SIP Paging Adapter, look for a model number label similar to the one shown in  Figure 1-1. Confirm the following: • The model number on the label should be 011233. • The serial number on the label should begin with 2331. Figure 1-1. Model Number Label www.cyberdata.net...

  • Page 10: Product Features

    PoE 802.3af enabled (Power-over-Ethernet) • 19-inch Rack mount option 1.One of these extensions is a dedicated "night ringer," which is not capable of answering a call, and will only play a stored message while the call is ringing. CyberData Corporation 931087G Operations Guide...

  • Page 11: Product Specifications

    UL 62368-1, RoHS Compliant, FCC; Part 15 Class A, IEEE 802.3 Compliant; Reference Number for UL: E129569 Vol 4 Sec 1 Part Number 011233 a. Dimensions are measured from the perspective of the product being upright with the front of the product facing you. CyberData Corporation...

  • Page 12: Compliance

    This product is listed by UL. Representative samples of this product have been evaluated by UL and meet applicable safety standards. (Standard: UL 62368-1). This applies to the following products: 011145, 011146, 011233, 011280, 011295, 011368, 011372 Note You can download the Declaration of Conformity document from the Downloads tab of the product’s webpage.

  • Page 13: Chapter 2 Setting Up The Sip Paging Adapter

    Installation Quick Reference Guide Mounting Template (located on the last page of the Installation Quick Reference) Mounting Kit (part #070057A)  which includes: (2) #4-6 x 7/8" Mounting Anchors (2) #4 x 1-1/4" Round Phillips Wood Screws CyberData Corporation 931087G Operations Guide...

  • Page 14: Typical Installation

    Setting Up the SIP Paging Adapter 2.2 Typical Installation Figure 2-1 illustrates how the SIP Paging Adapter is normally installed as part of a paging system. Figure 2-1. Typical Installation CyberData Corporation 931087G Operations Guide...

  • Page 15: Connecting The Sip Paging Adapter

    Section 2.6.9, "Configure the Fault Detection Parameters"). 2.3.3 Line Out This RCA 10K Ohm Hi-Z output connection allows you to connect the device to The RCA line-in (10K Ohm Hi-Z) of an external audio amplifier. CyberData Corporation 931087G Operations Guide...

  • Page 16: Page Port Output Connections

    (Section 2.6.5, "Configure the Device Parameters"), every time an audio file is played out of the local line-out or 600 Ohm output, the relay will close, thereby enabling amplifiers with a remote turn-on capability to become active. CyberData Corporation 931087G Operations Guide...

  • Page 17: Removable Interface Connector

    Setting Up the SIP Paging Adapter Removable Interface Connector 2.3.5 Removable Interface Connector Figure 2-3 shows the interface connector that is removable on the SIP Paging Adapter. Figure 2-3. Removable Interface Connector CyberData Corporation 931087G Operations Guide...

  • Page 18: Line-In Adjustment Potentiometer

    Caution Equipment Hazard: Do not over torque the non-metallic screwdriver while adjusting the line-in gain with the potentiometer. GENERAL ALERT Figure 2-4. Line-In Adjustment Potentiometer Line-in adjustment potentiometer on the front of the device CyberData Corporation 931087G Operations Guide...

  • Page 19: Connect To The Power Source

    • part# 010867 PoE Power Injector  as a cost-effective option. Chassis Ground Chassis Ground • If required, connect the earth grounding wire to the Chassis Ground. See the figure on the left. Chassis ground CyberData Corporation 931087G Operations Guide...

  • Page 20: Connect To The Network

    Connect to the Network 2.3.8 Connect to the Network Plug one end of a standard Ethernet cable into the SIP Paging Adapter Ethernet port. Plug the other end into your network. Figure 2-6. Connecting to the Network CyberData Corporation 931087G Operations Guide...

  • Page 21: Confirm That The Sip Paging Adapter Is Up And Running

    Paging LED comes on after the device is booted and initialized. This LED blinks when a page is in progress. You can disable Beep on Initialization on the Device Configuration page. 2.3.9.2 Verify Network Activity The square, GREEN Activity LED blinks when there is network traffic. CyberData Corporation 931087G Operations Guide...

  • Page 22: Announcing The Ip Address

    To announce the IP address for the SIP Paging Adapter, briefly press and then quickly release the RTFM switch. See Figure 2-8. Note The IP address announcement can be heard if a speaker or amplified speaker is connected to the unit. Figure 2-8. RTFM Switch RTFM Switch CyberData Corporation 931087G Operations Guide...

  • Page 23: Restore The Factory Default Settings

    2. Continue to press the switch until after the indicator lights go off, and then release it. Note The “Restoring Defaults” announcement can be heard if a speaker or amplified speaker is connected to the unit. 3. The SIP Paging Adapter settings are restored to the factory defaults. CyberData Corporation 931087G Operations Guide...

  • Page 24: Configuring The Sip Paging Adapter

    To configure the SIP parameters, you also need to determine the values for these parameters: • SIP Server IP Address • Remote and Local SIP Port Numbers • SIP User ID, and Authenticate ID and Password for this User ID CyberData Corporation 931087G Operations Guide...

  • Page 25: Sip Paging Adapter Web

    Link to go to the SIP page. Link to the Multicast page. Link to the Fault page. Link to the Audiofiles page. Link to the Events page. Link to the Autoprovisioning page. Link to the Firmware page. CyberData Corporation 931087G Operations Guide...

  • Page 26: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-11. Figure 2-11. Toggle Help Button and Question Marks Question mark  appears next to the web page items Toggle Help button CyberData Corporation 931087G Operations Guide...
  • Page 27 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-12. Figure 2-12. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear CyberData Corporation 931087G Operations Guide...

  • Page 28: Log In To The Configuration Gui

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/assets/common/discovery.zip...
  • Page 29 Setting Up the SIP Paging Adapter Log in to the Configuration GUI Figure 2-13. Home Page 233100001 v11.6.0 CyberData Corporation 931087G Operations Guide...
  • Page 30 Then, click Save and Reboot to store changes. Export Settings Click Export to export the current configuration to a file. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. CyberData Corporation 931087G Operations Guide...
  • Page 31 Configure the autoprovisioning parameters. Click on the Autoprov button and see Section 2.6.12, "Configure the Autoprovisioning Parameters" for instructions. Note Click on the Firmware button any time you need to upload new versions of the firmware. Section 2.7, "Upgrading the Firmware" for instructions. CyberData Corporation 931087G Operations Guide...

  • Page 32: Configure The Device Parameters

    In addition, you may also enable Polycom Paging to page Polycom IP phones using their proprietary Polycom Paging protocol. 1. Click on the Device button to open the Device page. See Figure 2-14. Figure 2-14. Device Page CyberData Corporation 931087G Operations Guide...
  • Page 33 Send pre-configured DTMF for Analog Zone When selected, a pre-configured DTMF sequence is sent to activate an analog zone when Bypass DTMF Menus (Go straight to page) setting is enabled. Zone Type the pre-configured DTMF sequence for the analog zone. CyberData Corporation 931087G Operations Guide...
  • Page 34 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. CyberData Corporation 931087G Operations Guide...

  • Page 35: Time Zone Strings

    Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change CyberData Corporation 931087G Operations Guide...
  • Page 36 Hawaii GMT-9 Alaska GMT-8 PST, Pacific US GMT-7 MST, Mountain US GMT-6 CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin CyberData Corporation 931087G Operations Guide...
  • Page 37 GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland CyberData Corporation 931087G Operations Guide...

  • Page 38: Configure The Network Parameters

    2.6.6 Configure the Network Parameters Configuring the network parameters enables your network to recognize the SIP Paging Adapter and communicate with it. Click the Network button on the Home page to open the Network page. Figure 2-16. Network Page CyberData Corporation 931087G Operations Guide...
  • Page 39 Subnet Mask Shows the current Subnet Mask address. Default Gateway Shows the current Default Gateway address. DNS Server 1 Shows the current DNS Server 1 address. DNS Server 2 Shows the current DNS Server 2 address. CyberData Corporation 931087G Operations Guide...
  • Page 40 IP address. Change the default address to the correct IP address for your system. • The Subnet Mask. • The Default Gateway. Note You must click on the Save button and then the Reboot button for the changes to take effect. CyberData Corporation 931087G Operations Guide...

  • Page 41: Configure The Sip Parameters

    2.6.7 Configure the SIP Parameters The SIP parameters enable the SIP Paging Adapter to contact and register with the SIP server. Click on the SIP button to open the SIP page. Figure 2-17. SIP Page CyberData Corporation 931087G Operations Guide...
  • Page 42 This parameter also becomes the host portion of the SIP-URI for the device's extension on the second backup SIP server. This field can accept entries of up to 255 characters in length. CyberData Corporation 931087G Operations Guide...
  • Page 43 SIP server. Any calls made to this extension will play a ringtone (corresponds to Night Ring on the Audiofiles page). By design, it is not possible to answer a call to the Nightringer extension. CyberData Corporation 931087G Operations Guide...
  • Page 44 When configured, this option will allow you to force the device to negotiate for the selected codec [PCMU(G.711, u-law), PCMA(G.711, a-law), or G.722]. Otherwise, the device will perform codec negotiation using the default list of supported codecs. CyberData Corporation 931087G Operations Guide...
  • Page 45 6. In the Register Expiration field, enter the number of seconds the SIP Paging Adapter registration lease remains valid with the SIP Server. The SIP Paging Adapter automatically re- registers with the SIP server before the lease expiration timeout. CyberData Corporation 931087G Operations Guide...
  • Page 46 Setting Up the SIP Paging Adapter Configure the SIP Parameters Note You must click on the Save button and then the Reboot button for the changes to take effect. CyberData Corporation 931087G Operations Guide...

  • Page 47: Point-To-Point Configuration

    2. Type the IP address of the remote device that you want to contact into the Dial out Extension field Note Establishing point-to-point SIP calls may not work with all phones. Figure 2-18. SIP Page Set to Point-to-Point Mode Device is set to NOT register with a SIP server CyberData Corporation 931087G Operations Guide...

  • Page 48: Configure The Multicast Parameters

    The Multicast Configuration page allows the device to join up to 10 paging zones for receiving ulaw/alaw encoded RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many devices can be in a given paging zone.
  • Page 49 Setting Up the SIP Paging Adapter Configure the Multicast Parameters 1. Click on the Multicast button to open the Multicast page. See Figure 2-19. Figure 2-19. Multicast Page CyberData Corporation 931087G Operations Guide...
  • Page 50 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. CyberData Corporation 931087G Operations Guide...

  • Page 51: Assigning Priority

    Page your entire paging infrastructure, including legacy analog paging systems, using Polycom IP phones and a CyberData SIP Paging Adapter. Simultaneously paging your IP phones and overhead speakers can be as simple as pressing the Paging soft key on a Polycom IP phone.
  • Page 52 3. Choose a priority group and enter the Polycom IP address and port number into the Priority, Address, and Port fields on the Multicast Page. 4. Select up to three channel/group numbers for Group Paging subscriptions at the bottom of the Multicast Page. 5. Save and reboot to store changes. CyberData Corporation 931087G Operations Guide...

  • Page 53: Configure The Fault Detection Parameters

    Setting Up the SIP Paging Adapter Configure the Fault Detection Parameters 2.6.9 Configure the Fault Detection Parameters 1. Click on the Fault button to open the Fault page. See Figure 2-20. Figure 2-20. Fault Page CyberData Corporation 931087G Operations Guide...
  • Page 54 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. CyberData Corporation 931087G Operations Guide...

  • Page 55: Configure The Audio Parameters

    Click on the Audiofiles button to open the Audiofiles page. See Figure 2-21. The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the device. Figure 2-21. Audiofiles Page CyberData Corporation 931087G Operations Guide...
  • Page 56 Setting Up the SIP Paging Adapter Configure the Audio Parameters Figure 2-22. Audiofiles Page CyberData Corporation 931087G Operations Guide...
  • Page 57 Setting Up the SIP Paging Adapter Configure the Audio Parameters Figure 2-23. Audiofiles Page CyberData Corporation 931087G Operations Guide...
  • Page 58 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit). Audio Test Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit). Enter Code Corresponds to the message “Enter Code” (24 character limit).
  • Page 59 The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. CyberData Corporation 931087G Operations Guide...

  • Page 60: User-Created Audio Files

    16 bit, mono 8000 Hz Note These audio format restrictions are enforced by the webpage. You can use the free utility Audacity to convert audio files into this format. See Figure 2-24 through Figure 2-26. Figure 2-24. Audacity 1 CyberData Corporation 931087G Operations Guide...
  • Page 61 Setting Up the SIP Paging Adapter Configure the Audio Parameters Figure 2-25. Audacity 2 CyberData Corporation 931087G Operations Guide...
  • Page 62 Configure the Audio Parameters When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-26. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM CyberData Corporation 931087G Operations Guide...

  • Page 63: Configure The Event Parameters

    Click on the Events button to open the Events page (Figure 2-27). The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-27. Events Page CyberData Corporation 931087G Operations Guide...
  • Page 64 Note You must click on the Save button and then the Reboot button for the changes to take effect. CyberData Corporation 931087G Operations Guide...

  • Page 65: Example Packets For Events

    Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 66 Setting Up the SIP Paging Adapter Configure the Event Parameters Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...
  • Page 67 Setting Up the SIP Paging Adapter Configure the Event Parameters Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...

  • Page 68: Configure The Autoprovisioning Parameters

    Values found in this file will override values stored in on-board memory. Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-28. Figure 2-28. Autoprovisioning Page CyberData Corporation 931087G Operations Guide...
  • Page 69 Set Time with NTP Server on boot setting on the Device Page page (see Table 2-5). Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. CyberData Corporation 931087G Operations Guide...

  • Page 70: Autoprovisioning

    3. Option 150 - an IP address to a tftp server 4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server. CyberData Corporation 931087G Operations Guide...
  • Page 71 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Intercom</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 72 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. CyberData Corporation 931087G Operations Guide...
  • Page 73 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. CyberData Corporation 931087G Operations Guide...
  • Page 74 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> CyberData Corporation 931087G Operations Guide...
  • Page 75 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 76 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 77 You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. CyberData Corporation 931087G Operations Guide...

  • Page 78: Sample Dhcpd.conf

    "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } CyberData Corporation 931087G Operations Guide...

  • Page 79: Get Autoprovisioning Template Button

    4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. CyberData Corporation 931087G Operations Guide...

  • Page 80: Upgrading The Firmware

    To upload the firmware from your computer: 1. Retrieve the latest SIP Paging Adapter firmware by clicking on the Downloads tab at the following webpage: http://www.cyberdata.net/voip/011233/ 2. Unzip the firmware version file. This file may contain the following: • Firmware file •...
  • Page 81 4. Click on the Firmware menu button to open the Firmware page. See Figure 2-30. Caution Equipment Hazard: CyberData strongly recommends that you first reboot the device before attempting to upgrade the firmware of the device. See Section 2.7.2, "Reboot the SIP Paging Adapter".

  • Page 82: Reboot The Sip Paging Adapter

    To reboot a SIP Paging Adapter, log in to the web page as instructed in Section 2.6.4, "Log in to the Configuration GUI". 1. Click Reboot (Figure 2-31). A normal restart will occur. Figure 2-31. Home Page 233100001 v11.6.0 Reboot CyberData Corporation 931087G Operations Guide...

  • Page 83: Command Interface Post Commands

    --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "play_0=yes" Play the "1" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "play_1=yes" CyberData Corporation 931087G Operations Guide...
  • Page 84 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "play_intrusionsensortriggered=yes" Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "play_nightring=yes" CyberData Corporation 931087G Operations Guide...
  • Page 85 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "play_menu_page=yes" Play the "Play Stored Message" menu audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "play_menu_playstoredmessage=yes" CyberData Corporation 931087G Operations Guide...
  • Page 86 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "delete_6=yes" Delete the "7" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "delete_7=yes" CyberData Corporation 931087G Operations Guide...
  • Page 87 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "delete_stored_5=yes" Delete the "Stored Message "6" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "delete_stored_6=yes" CyberData Corporation 931087G Operations Guide...
  • Page 88 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "delete_menu_to=yes" Delete the "Enter Code" menu audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "delete_entercode=yes" CyberData Corporation 931087G Operations Guide...
  • Page 89 --post-data "delete_invalidcode=yes" Delete the "Enter Zone" menu audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "delete_menu_enter_zone=yes" a.Type and enter all of each http POST command on one line. CyberData Corporation 931087G Operations Guide...

  • Page 90: Appendix A Setting Up A Tftp Server

    To set up a TFTP server on Windows: 1. Install and start the software. 2. Select File Configure Security tab Transmit Only. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. CyberData Corporation 931087G Operations Guide...

  • Page 91: Appendix B Troubleshooting/Technical Support

    To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: http://www.cyberdata.net/voip/011233/ B.2 Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: http://www.cyberdata.net/voip/011233/ CyberData Corporation 931087G...

  • Page 92: Contact Information

    Support form at the following website: http://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.
  • Page 93 13 verifying 13 connector (removable) 9 activity light 13 contact information 84 address, configuration login 20 contact information for CyberData 84 addressing current network settings 31 DHCP 16 current settings, reviewing 23 static 16 CyberData contact information 84...
  • Page 94 Internet Explorer (web browser) 3 IP address 15 SIP server 37 IP addressing page port 8 default page port output connections 8 IP addressing setting 15 pages (lengthy) 43 part number 3 parts list 5 CyberData Corporation 931087G Operations Guide...
  • Page 95 5 restoring the default 15 sales 84 username for configuration GUI 16 server TFTP 82 server address, SIP 34 service 84 set time with external NTP server on boot 25 verifying connection speed 13 CyberData Corporation 931087G Operations Guide...
  • Page 96 13 VLAN ID 31 VLAN Priority 31 VLAN tagging support 31 VLAN tags 31 warranty policy at CyberData 84 web access password 15 web access username 15 web browsers supported 3 web configuration log in address 20 web page...

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