CyberData 011280C Operation Manual
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CyberData 011280C Operation Manual

Informacast enabled paging adapter
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The IP Endpoint Company
InformaCast Enabled Paging Adapter
Operations Guide
Part #011280C
Document Part #931767B
for Firmware Version 20.1.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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Summary of Contents for CyberData 011280C

  • Page 1 The IP Endpoint Company  InformaCast Enabled Paging Adapter Operations Guide Part #011280C Document Part #931767B for Firmware Version 20.1.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Updates Figure 2-18, "SSL Configuration Page" • Updates Table 2-9, "SSL Configuration Parameters" Browsers Supported The following browsers have been tested against firmware version 20.1.0: • Microsoft Edge: 83.0.478.5.4 • Chrome: 83.0.4103.106 • Firefox: 77.0.1 Operations Guide 931767B CyberData Corporation...
  • Page 4 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 931767B Operations Guide...
  • Page 5 Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 931767B Operations Guide...
  • Page 6 Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol SRTP Secure Real Time Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol CyberData Corporation 931767B Operations Guide...

  • Page 7: Table Of Contents

    A.1 In a LINUX Environment ......................85 A.2 In a Windows Environment ....................85 Appendix B Troubleshooting/Technical Support B.1 Frequently Asked Questions (FAQ) ..................86 B.2 Documentation ........................86 B.3 Contact Information ........................87 B.4 Warranty and RMA Information ....................87 Index Operations Guide 931767B CyberData Corporation...

  • Page 8: Chapter 1 Product Overview

    To identify the InformaCast Enabled Paging Adapter, look for a model number label similar to the one shown in Figure 1-1. Confirm the following: • The model number on the label should be 011280C. • The serial number on the label should begin with 2802. Figure 1-1. Model Number Label www.cyberdata.net...

  • Page 9: Product Features

    HTTPS or HTTP web-based configuration - HTTPS is enabled by default • Autoprovisioning via HTTPS, HTTP or TFTP • Configurable event generation for device health and status monitoring • 802.11q VLAN tagging • HTTP command interface Operations Guide 931767B CyberData Corporation...

  • Page 10: Product Specifications

    ICES-3 Class A; IEEE 802.3 Compliant; TAA Compliant Warranty 2 Years Limited Part Number 011280C a. Dimensions are measured from the perspective of the product being upright with the front of the product facing you. Operations Guide 931767B CyberData Corporation...

  • Page 11: Compliance

    1.4.3 Industry Canada (IC) Compliance Statement Operation is subject to the following two conditions: 1.This device may not cause interference, and 2.This device must accept any interference, including interference that may cause undesired operations of the device. ICES-3 Class A Operations Guide 931767B CyberData Corporation...

  • Page 12: Chapter 2 Installing The Informacast Enabled Paging Adapter

    InformaCast Enabled Paging Adapter Installation Quick Reference Guide Mounting Template (located on the last page of the Installation Quick Reference) Mounting Kit (part #121007*)  which includes: (2) Knotting Anchors (2) #6 x 1.25" Self-Tapping Screws Operations Guide 931767B CyberData Corporation...

  • Page 13: Typical Installation

    10k Ohm 2v PP Analog Horns/peakers Line In (RCA, 8K) Analog Amplifier 600 Ohm Page Port Out Analog Page Start Relay Output Horns/Speakers Fault Sense Input Analog Amplifier PoE Network Cable InformaCast Enabled Paging Adapter (Back View) Operations Guide 931767B CyberData Corporation...

  • Page 14: Connecting The Informacast Enabled Paging Adapter

    Section 2.5.9, "Configure the Fault Detection Parameters"). 2.3.3 Line Out This RCA 10K Ohm Hi-Z output connection allows you to connect the device to The RCA line-in (10K Ohm Hi-Z) of an external audio amplifier. Operations Guide 931767B CyberData Corporation...

  • Page 15: Page Port Output Connections

    (Section 2.5.4, "Configure the Device Parameters"), every time an audio file is played out of the local line-out or 600 Ohm output, the relay will close, thereby enabling amplifiers with a remote turn-on capability to become active. Operations Guide 931767B CyberData Corporation...

  • Page 16: Removable Interface Connector

    Installing the InformaCast Enabled Paging Adapter Connecting the InformaCast Enabled Paging Adapter 2.3.5 Removable Interface Connector Figure 2-3 shows the interface connector that is removable on the InformaCast Enabled Paging Adapter. Figure 2-3. Removable Interface Connector Operations Guide 931767B CyberData Corporation...

  • Page 17: Connect To The Power Source

    • Note: Do not use both PoE and external power. 48VDC Chassis Ground Chassis ground Chassis Ground • If required, connect the earth grounding wire to the Chassis Ground. See the figure on the left. Operations Guide 931767B CyberData Corporation...

  • Page 18: Connect To The Network

    Connecting the InformaCast Enabled Paging Adapter 2.3.7 Connect to the Network Plug one end of a standard Ethernet cable into the InformaCast Enabled Paging Adapter Ethernet port. Plug the other end into your network. Figure 2-5. Connecting to the Network Operations Guide 931767B CyberData Corporation...

  • Page 19: Confirm That The Informacast Enabled Paging Adapter Is Up And Running

    You can disable Beep on Initialization on the Device Status Paging Configuration page. (GREEN/BLUE LED) (GREEN LED) 2.3.8.1 Verify Network Activity The square, GREEN Activity LED blinks when there is network traffic. Operations Guide 931767B CyberData Corporation...

  • Page 20: Announcing The Ip Address

    To announce the IP address for the InformaCast Enabled Paging Adapter, briefly press and then quickly release the RTFM switch. See Figure 2-7. Note The IP address announcement can be heard if a speaker or amplified speaker is connected to the unit. Figure 2-7. RTFM Switch RTFM Switch Operations Guide 931767B CyberData Corporation...

  • Page 21: Restore The Factory Default Settings

    2. Continue to press the switch until after the indicator lights go off, and then release it. Note The “Restoring Defaults” announcement can be heard if a speaker or amplified speaker is connected to the unit. 3. The InformaCast Enabled Paging Adapter settings are restored to the factory defaults. Operations Guide 931767B CyberData Corporation...

  • Page 22: Informacast Enabled Paging Adapter Web

    Link to the SSL page. Link to the Multicast page. Link to the Fault page. Link to the Audiofiles page. Link to the Events page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 931767B CyberData Corporation...

  • Page 23: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-10. Figure 2-10. Toggle Help Button and Question Marks Question mark  appears next to the web page items Operations Guide 931767B CyberData Corporation...
  • Page 24 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-11. Figure 2-11. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear Operations Guide 931767B CyberData Corporation...

  • Page 25: Log In To The Configuration Gui

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: https://www.cyberdata.net/pages/discovery...
  • Page 26 Installing the InformaCast Enabled Paging Adapter Restore the Factory Default Settings Figure 2-12. Home Page 280200001 v20.1.0 v20.1.0 v20.1.0 Operations Guide 931767B CyberData Corporation...
  • Page 27 B’casts Accepted Shows the number of B’casts accepted. B’casts Rejected Shows the number of B’casts rejected. B’casts Active Shows the number of active B’casts. Import Settings Use this button to select a configuration file to import. Operations Guide 931767B CyberData Corporation...
  • Page 28 Configure the autoprovisioning parameters. Click on the Autoprov button and see Section 2.5.12, "Configure the Autoprovisioning Parameters" for instructions. Note Click on the Firmware button any time you need to upload new versions of the firmware. Section 2.6, "Upgrade the Firmware" for instructions. Operations Guide 931767B CyberData Corporation...

  • Page 29: Configure The Device Parameters

    Installing the InformaCast Enabled Paging Adapter Restore the Factory Default Settings 2.5.4 Configure the Device Parameters 1. Click on the Device button to open the Device page. See Figure 2-13. Figure 2-13. Device Page Operations Guide 931767B CyberData Corporation...
  • Page 30 HTTPS for security reasons. Relay Settings Activate Relay on Local Audio The relay will be activated (closed) when the device is playing audio. Use this to activate an external amplifier when the device is playing audio. Operations Guide 931767B CyberData Corporation...
  • Page 31 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button for the changes to take effect. Operations Guide 931767B CyberData Corporation...

  • Page 32: Configure The Network Parameters

    Configuring the network parameters enables your network to recognize the InformaCast Enabled Paging Adapter and communicate with it. Click the Network button on the Home page to open the Network page. Figure 2-14. Network Page Operations Guide 931767B CyberData Corporation...
  • Page 33 Subnet Mask Shows the current Subnet Mask address. Default Gateway Shows the current Default Gateway address. DNS Server 1 Shows the current DNS Server 1 address. DNS Server 2 Shows the current DNS Server 2 address. Operations Guide 931767B CyberData Corporation...
  • Page 34 Adapter is delivered with a factory default IP address. Change the default address to the correct IP address for your system. • The Subnet Mask. • The Default Gateway. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 931767B CyberData Corporation...

  • Page 35: Configure The Sip Parameters

    2.5.6 Configure the SIP Parameters The SIP parameters enable the InformaCast Enabled Paging Adapter to contact and register with the SIP server. Click on the SIP button to open the SIP page. Figure 2-15. SIP Page Operations Guide 931767B CyberData Corporation...
  • Page 36 SIP registration authentication. Enter up to 64 alphanumeric characters. Backup SIP Auth Password 1 Specify the Authenticate Password for the first backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 931767B CyberData Corporation...
  • Page 37 Specify the port number used for the RTP stream after establishing a SIP call. This port number must be an even number and defaults to 10500. The supported range is 0-65536. Enter up to 5 digits. Operations Guide 931767B CyberData Corporation...
  • Page 38 When configured, this option will allow you to force the device to negotiate for the selected codec [PCMU(G.711, u-law), PCMA(G.711, a-law), G.722, or G.729. Otherwise, the device will perform codec negotiation using the default list of supported codecs. Codec Select desired codec (only one may be chosen). Operations Guide 931767B CyberData Corporation...
  • Page 39 3. Enter the SIP registration parameters: a. SIP User ID b. Authenticate ID c. Authenticate Password 4. For SIP Registration, designate whether you want the VoIP Paging Server to register with your SIP server. 5. At Unregister on Reboot: Operations Guide 931767B CyberData Corporation...
  • Page 40 Adapter registration lease remains valid with the SIP Server. The InformaCast Enabled Paging Adapter automatically re-registers with the SIP server before the lease expiration timeout. Note You must click on the Save button for the changes to take effect. Operations Guide 931767B CyberData Corporation...
  • Page 41 2. Type the IP address of the remote device that you want to contact into the Dial out Extension field Note Establishing point-to-point SIP calls may not work with all phones. Figure 2-16. SIP Page Set to Point-to-Point Mode Device is set to NOT register with a SIP server Operations Guide 931767B CyberData Corporation...

  • Page 42: Configure The Ssl Parameters

    Installing the InformaCast Enabled Paging Adapter Restore the Factory Default Settings 2.5.7 Configure the SSL Parameters 1. Click SSL menu button to open the SSL page (Figure 2-17 Figure 2-18). Figure 2-17. SSL Configuration Page Operations Guide 931767B CyberData Corporation...
  • Page 43 Installing the InformaCast Enabled Paging Adapter Restore the Factory Default Settings Figure 2-18. SSL Configuration Page Operations Guide 931767B CyberData Corporation...
  • Page 44 Note: When using a password, it must be entered and saved before importing the certificate. Cyberdata CA Right click and Save Link As... to get the Cyberdata CA used to sign this client certificate. Click the Save button to save your configuration settings.
  • Page 45 Info Window appears. See Section 2.5.7.1, "Certificate Info Window". Removes this certificate from the list of trusted certificates. After clicking on this button, the Remove Server Certificate Window appears. See Section 2.5.7.2, "Remove Server Certificate Window". Operations Guide 931767B CyberData Corporation...
  • Page 46 Restore the Factory Default Settings 2.5.7.1 Certificate Info Window The Certificate Info Window provides details of the certificate. This window appears after clicking on the Info button. See Figure 2-19. Figure 2-19. Certificate Info Window Operations Guide 931767B CyberData Corporation...
  • Page 47 The Remove Server Certificate Window will ask if the user wants to remove a certificate from the list of trusted certificates. This window appears after clicking on the Remove button. See Figure 2- Figure 2-20. Remove Server Certificate Window Operations Guide 931767B CyberData Corporation...

  • Page 48: Configure The Multicast Parameters

    The Multicast Configuration page allows the device to join up to 10 paging zones for receiving ulaw/alaw, G722, or G729 RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many devices can be in a given paging zone.
  • Page 49 Installing the InformaCast Enabled Paging Adapter Restore the Factory Default Settings 1. Click on the Multicast button to open the Multicast page. See Figure 2-21. Figure 2-21. Multicast Page Operations Guide 931767B CyberData Corporation...
  • Page 50 25 are supported. Or, select Disabled to disable this channel. Click the Save button to save your configuration settings. Click on the Reboot button to reboot the system. Note You must click on the Save button for the changes to take effect. Operations Guide 931767B CyberData Corporation...
  • Page 51 Page your entire paging infrastructure, including legacy analog paging systems, using Polycom IP phones and a CyberData SIP Paging Adapter. Simultaneously paging your IP phones and overhead speakers can be as simple as pressing the Paging soft key on a Polycom IP phone.
  • Page 52 3. Choose a priority group and enter the Polycom IP address and port number into the Priority, Address, and Port fields on the Multicast Page. 4. Select up to three channel/group numbers for Group Paging subscriptions at the bottom of the Multicast Page. 5. Save and reboot to store changes. Operations Guide 931767B CyberData Corporation...

  • Page 53: Configure The Fault Detection Parameters

    Installing the InformaCast Enabled Paging Adapter Restore the Factory Default Settings 2.5.9 Configure the Fault Detection Parameters 1. Click on the Fault button to open the Fault page. See Figure 2-22. Figure 2-22. Fault Page Operations Guide 931767B CyberData Corporation...
  • Page 54 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button for the changes to take effect. Operations Guide 931767B CyberData Corporation...

  • Page 55: Configure The Audio Parameters

    Click on the Audiofiles button to open the Audiofiles page. See Figure 2-23. The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the device. Figure 2-23. Audiofiles Page Operations Guide 931767B CyberData Corporation...
  • Page 56 Installing the InformaCast Enabled Paging Adapter Restore the Factory Default Settings Figure 2-24. Audiofiles Page Operations Guide 931767B CyberData Corporation...
  • Page 57 Installing the InformaCast Enabled Paging Adapter Restore the Factory Default Settings Figure 2-25. Audiofiles Page Operations Guide 931767B CyberData Corporation...
  • Page 58 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit). Audio Test Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit). Enter Code Corresponds to the message “Enter Code” (24 character limit).
  • Page 59 The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Click the Save button to save your configuration settings. Operations Guide 931767B CyberData Corporation...
  • Page 60 16 bit, mono 8000 Hz Note These audio format restrictions are enforced by the webpage. You can use the free utility Audacity to convert audio files into this format. See Figure 2-26 through Figure 2-28. Figure 2-26. Audacity 1 Operations Guide 931767B CyberData Corporation...
  • Page 61 Installing the InformaCast Enabled Paging Adapter Restore the Factory Default Settings Figure 2-27. Audacity 2 Operations Guide 931767B CyberData Corporation...
  • Page 62 Restore the Factory Default Settings When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-28. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 931767B CyberData Corporation...

  • Page 63: Configure The Event Parameters

    Click on the Events button to open the Events page (Figure 2-29). The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-29. Events Page Operations Guide 931767B CyberData Corporation...
  • Page 64 Click on Check All to select all of the events on the page. Uncheck All Click on Uncheck All to de-select all of the events on the page. Click the Save button to save your configuration settings. Click on the Reboot button to reboot the system. Operations Guide 931767B CyberData Corporation...
  • Page 65 Note You must click on the Save button for the changes to take effect, and then the Reboot button if you are specifying a server. Operations Guide 931767B CyberData Corporation...
  • Page 66 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 67 Installing the InformaCast Enabled Paging Adapter Restore the Factory Default Settings Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 68 Installing the InformaCast Enabled Paging Adapter Restore the Factory Default Settings Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...

  • Page 69: Configure The Autoprovisioning Parameters

    Values found in this file will override values stored in on-board memory. Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-30. Figure 2-30. Autoprovisioning Page Operations Guide 931767B CyberData Corporation...
  • Page 70 First click on the Toggle Help button, and you will see a question mark ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931767B CyberData Corporation...
  • Page 71 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Intercom</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 72 As an example, the user has configured option 43 on their DHCP server to “http://example.com,” and on their server, they have a file named 0020f7123456.xml (the same as the mac address of the device). Operations Guide 931767B CyberData Corporation...
  • Page 73 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. Operations Guide 931767B CyberData Corporation...
  • Page 74 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 931767B CyberData Corporation...
  • Page 75 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 931767B CyberData Corporation...
  • Page 76 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 77 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 78 You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 931767B CyberData Corporation...
  • Page 79 "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 931767B CyberData Corporation...
  • Page 80 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 931767B CyberData Corporation...

  • Page 81: Upgrade The Firmware

    Upgrade the Firmware 2.6 Upgrade the Firmware Note CyberData strongly recommends that you do not upgrade the firmware when the device is likely to be in use. To upgrade the firmware of your device: 1. Download the latest firmware file from the Downloads tab at the following webpage: https://www.cyberdata.net/products/011230...
  • Page 82 10. When the process is complete, you will see the words SWUPDATE Successful under Status Messages. 11. The device will reboot automatically. 12. The Home page will display the version number of the firmware and indicate which boot partition is active. Operations Guide 931767B CyberData Corporation...
  • Page 83 Note: This button only appears after the user has selected a firmware file. Upload progress Status bar indicates the progress in uploading the file. Upload Post Processing Status bar indicates the progress of the software installation. Status Messages Messages relevant to the firmware update process appear here. Operations Guide 931767B CyberData Corporation...

  • Page 84: Reboot The Informacast Enabled Paging Adapter

    To reboot a InformaCast Enabled Paging Adapter, log in to the web page as instructed in Section 2.5.3, "Log in to the Configuration GUI". 1. Click Reboot (Figure 2-34). A normal restart will occur. Figure 2-34. Home Page 280200001 v20.1.0 v20.1.0 v20.1.0 Reboot Operations Guide 931767B CyberData Corporation...

  • Page 85: Command Interface Post Commands

    /dev/null --no-check-certificate "https://10.10.1.247/command" -- post-data "request=test_audio" Swap Boot partitions wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.10.1.81/command" -- post-data "request=swap_boot_partition" a.Type and enter all of each http POST command on one line. Operations Guide 931767B CyberData Corporation...

  • Page 86: Identifying And Testing A Device When Using Informacast 4.0 Or Later

    Identifying and Testing a Device when Using InformaCast 4.0 or Later 2.8 Identifying and Testing a Device when Using InformaCast 4.0 or Later This section describes the basic process for identifying and testing the CyberData device when using Singlewire's InformaCast software version 4.0 or later. Note If you have questions or need help, please consult your InformaCast documentation and or contact the CyberData support team.
  • Page 87 Identifying and Testing a Device when Using InformaCast 4.0 or Later 2. On the IP Speaker Configuration page, InformaCast will indicate that it has detected new speakers. Click View. Figure 2-36. IP Speaker Configuration Page View InformaCast has detected new devices. Operations Guide 931767B CyberData Corporation...
  • Page 88 Installing the InformaCast Enabled Paging Adapter Identifying and Testing a Device when Using InformaCast 4.0 or Later 3. The IP Speaker Configuration page will show four newly detected speakers. Click Test. Figure 2-37. IP Speaker Configuration Page Test Operations Guide 931767B CyberData Corporation...
  • Page 89 The status page is actually at: http://<ipaddr>/ (port 80) Therefore, if a user clicks the link to view the status page and is directed to: http://10.10.10.10:1004/status The user will need to edit the url in the address bar to: http://10.10.10.10/ Operations Guide 931767B CyberData Corporation...
  • Page 90 Installing the InformaCast Enabled Paging Adapter Identifying and Testing a Device when Using InformaCast 4.0 or Later 8. On the IP Speaker Configuration page, Click Add to add a speaker to the InformaCast server. Figure 2-39. IP Configuration Page Operations Guide 931767B CyberData Corporation...
  • Page 91 9. On the Add IP Speaker page, Fill out appropriate fields and click Add. Figure 2-40. Add IP Speaker Page Your device is now registered to the InformaCast server. You now can configure this device as part of the InformaCast system setup as required. Operations Guide 931767B CyberData Corporation...

  • Page 92: Appendix A Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 931767B CyberData Corporation...

  • Page 93: Appendix B Troubleshooting/Technical Support

    To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: https://www.cyberdata.net/products/011280 B.2 Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: https://www.cyberdata.net/products/011280 Operations Guide 931767B...

  • Page 94: Contact Information

    Support form at the following website: http://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.
  • Page 95 18 current settings, reviewing 21 addressing CyberData contact information 87 DHCP 27 CyberData support limited to IP endpoint functionality 79 static 27 admin username and password 18 audio configuration 48 night ring tone parameter 52 audio configuration page 48...
  • Page 96 SIP server login 29 restoring the default 14 SIP server authentication 32 lease, SIP server expiration time 30, 31, 33 payload types 3 lengthy pages 44 pin descriptions and functions 8 line input specifications 3 point-to-point configuration 34 Operations Guide 931767B CyberData Corporation...
  • Page 97 SIP operation 29 local SIP port 30 user ID 29 SIP configuration page 28 SIP configuration parameters warranty policy at CyberData 87 outbound proxy 30, 31 web access password 14 registration and expiration, SIP server lease 30, 31 web access username 14...
  • Page 98 78 Windows, setting up a TFTP server on 85 Operations Guide 931767B CyberData Corporation...

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