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CyberData VoIP V2 Operation Manual

Poe-voip paging server
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The IP Endpoint Company
VoIP V2 Paging Server

Operations Guide

SIP Compliant
Part #011092
Document Part #930367H
for Firmware Version 6.2.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1: Operations Guide

    The IP Endpoint Company VoIP V2 Paging Server Operations Guide SIP Compliant Part #011092 Document Part #930367H for Firmware Version 6.2.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Revision Information Revision 930367H, which corresponds to firmware version 6.2.0, was released on September 6, 2011, and has the following changes: • Adds Section 1.1, “How to Identify This Product”. CyberData Corporation 930367H Operations Guide...

  • Page 4: Important Safety Instructions

    Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes. GENERAL ALERT Warning Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT CyberData Corporation 930367H Operations Guide...
  • Page 5 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930367H Operations Guide...
  • Page 6 Private Branch Exchange Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol CyberData Corporation 930367H Operations Guide...

  • Page 7: Table Of Contents

    A.1.1 In a LINUX Environment ......................46 A.1.2 In a Windows Environment ....................46 Appendix B Troubleshooting/Technical Support B.1 Frequently Asked Questions (FAQ) ....................47 B.1.1 Documentation .......................... 47 B.2 Contact Information ..........................48 B.3 Warranty ............................... 49 CyberData Corporation 930367H Operations Guide...
  • Page 8 Appendix C How to Use the Multicast Extensions C.1 Sending IP Multicast Datagrams ...................... 51 C.2 Receiving IP Multicast Datagrams ....................53 C.3 Establishing a Default Multicast Interface ..................54 C.4 Mtest ..............................55 Index CyberData Corporation 930367H Operations Guide...

  • Page 9: Chapter 1 Product Overview

    100 different paging zones. 1.1 How to Identify This Product To identify the VoIP V2 Paging Server, look for a model number label similar to the one shown in Figure 1-1. The model number on the label should be 011092.

  • Page 10: Product Features

    Provides an intuitive GUI for easy system configuration and verification of speaker operations. DHCP Client ● TFTP Client ● RTP Version 2 Multicast and Unicast ● Audio Codec ● • G.711 U-law • DTMF detection CyberData Corporation 930367H Operations Guide...

  • Page 11: Product Specifications

    Line Out: Output Signal Amplitudes 2.0 VPP maximum Output Level +2dBm nominal Total Harmonic Distortion 0.5% maximum Output Impedance 10k Ohm Part Number 011092 Dimensions 6.11” L x 4.05” W x 1.15” H Weight 1.2 pounds CyberData Corporation 930367H Operations Guide...

  • Page 12: Chapter 2 Setting Up The V2 Paging Server

    Installation Quick Reference Guide Mounting Template (located on the last page of the Installation Quick Reference) Mounting Kit (part #070057A) which includes: (2) #4-6 x 7/8" Mounting Anchors (2) #4 x 1-1/4" Round Phillips Wood Screws CyberData Corporation 930367H Operations Guide...

  • Page 13: Typical Installation

    Figure 2-2 illustrates how the V2 Paging Server is normally installed as part of a paging system. Figure 2-2. Typical Installation VoIP Phone Generic PoE Switch CyberData VoIP Speakers SIP Server PoE VoIP V2 Paging Server CyberData Corporation 930367H Operations Guide...

  • Page 14: Connecting The V2 Paging Server

    Chassis ground 2.3.2 Connect to the Network Plug one end of a standard Ethernet cable into the Paging Server Ethernet port. Plug the other end into your network. Figure 2-4. Connecting to the Network 48V DC CyberData Corporation 930367H Operations Guide...

  • Page 15: Confirm That The V2 Paging Server Is Up And Running

    Paging LED comes on after the device is booted and initialized. This LED blinks when a page is in progress. You can disable Beep on Initialization on the Device Configuration page. 2.3.3.2 Verify Network Activity The square, GREEN Activity LED blinks when there is network traffic. CyberData Corporation 930367H Operations Guide...

  • Page 16: Announcing The Ip Address

    Connecting the V2 Paging Server 2.3.4 Announcing the IP Address To announce the IP address for the V2 Paging Server, briefly press and then quickly release the RTFM switch. See Figure 2-6. Figure 2-6. RTFM Switch RTFM Switch CyberData Corporation 930367H Operations Guide...

  • Page 17: Restore The Factory Default Settings

    1. Press and hold the RTFM switch until the status and paging lights come on. 2. Continue to press the switch until after the indicator lights go off, and then release it. 3. The V2 Paging Server settings are restored to the factory defaults. CyberData Corporation 930367H Operations Guide...

  • Page 18: Configuring The V2 Paging Server

    To configure the SIP parameters, you also need to determine the values for these parameters: • SIP Server IP Address • Remote and Local SIP Port Numbers • SIP User ID, and Authenticate ID and Password for this User ID CyberData Corporation 930367H Operations Guide...

  • Page 19: V2 Paging Server Web

    Link to go to the Nightringer page. Link to go to the Paging Groups Configuration page. Link to the Audio Configuration page. Link to the Event Configuration page. Link to the Autoprovisioning Configuration page. Link to the Update Firmware page. CyberData Corporation 930367H Operations Guide...

  • Page 20: Log In To The Configuration Gui

    Make sure that the PC is on the same IP network as the V2 Paging Server. Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.
  • Page 21 Setting Up the V2 Paging Server Configuring the V2 Paging Server Figure 2-8. Home Page CyberData Corporation 930367H Operations Guide...
  • Page 22 Section 2.4.8, "Configure the Paging Groups (PGROUPS) Parameters" for instructions. Note Click the Upgrade Firmware button any time you need to upload new versions of the firmware. Refer to Section 2.5, "Upgrading the Firmware" for instructions. CyberData Corporation 930367H Operations Guide...

  • Page 23: Configure The Device Parameters

    Setting Up the V2 Paging Server Configuring the V2 Paging Server 2.4.4 Configure the Device Parameters 1. Click the Device Configuration button to open the Device Configuration page. See Figure 2-9. Figure 2-9. Device Configuration Page CyberData Corporation 930367H Operations Guide...
  • Page 24 Audio button is pressed, you will hear a voice message for testing the device audio quality and volume. Click on the Reboot button to reboot the system. 3. After changing the parameters, click the Save button. CyberData Corporation 930367H Operations Guide...

  • Page 25: Configure The Network Parameters

    Configuring the network parameters enables your network to recognize the V2 Paging Server and communicate with it. Click Network Setup on the Home page to open the Network Configuration page. Figure 2-10. Network Setup Page CyberData Corporation 930367H Operations Guide...
  • Page 26 IP address. Change the default address to the correct IP address for your system. • The Subnet Mask. • The Default Gateway. 3. Click Save when you are finished. 4. Click Reboot for the new settings to take effect. CyberData Corporation 930367H Operations Guide...

  • Page 27: Configure The Sip Parameters

    2.4.6 Configure the SiP Parameters The SIP parameters enable the V2 Paging Server to contact and register with the SIP server. On the Home page, click SIP Config to open the SIP Configuration page. Figure 2-11. SIP Configuration Page CyberData Corporation 930367H Operations Guide...
  • Page 28 1. Enter the IP address of the SIP Server. 2. Enter the port numbers used for SIP signaling: a. Remote SIP Port b. Local SIP Port 3. Enter the SIP registration parameters: a. SIP User ID CyberData Corporation 930367H Operations Guide...
  • Page 29 SIP Server. The V2 Paging Server automatically re-registers with the SIP server before the lease expiration timeout. 7. Click Save. 8. Click Reboot for the new settings to take effect. CyberData Corporation 930367H Operations Guide...

  • Page 30: Point-To-Point Configuration

    The delayed DTMF functionality is available in the Point-to-Point Mode. Note Establishing point-to-point SiP calls may not work with all phones. Figure 2-12. SIP Configuration Page Set to Point-to-Point Mode Device is set to NOT register with a SIP server CyberData Corporation 930367H Operations Guide...

  • Page 31: Configure The Night Ringer Parameters

    Setting Up the V2 Paging Server Configuring the V2 Paging Server 2.4.7 Configure the Night Ringer Parameters 1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-13. Figure 2-13. Nightringer Configuration Setup CyberData Corporation 930367H Operations Guide...
  • Page 32 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. After changing the parameters, click on the Save button. 4. Click Reboot for the new settings to take effect. CyberData Corporation 930367H Operations Guide...

  • Page 33: Configure The Paging Groups (Pgroups) Parameters

    A PGROUP is a way of assigning multicast addresses and port numbers when configuring multicast paging speakers. To assign a multicast address, you must first configure the CyberData VoIP speakers that you want to put into a paging zone by entering a particular multicast address and port number combination in the web configuration for these speakers.
  • Page 34 Setting Up the V2 Paging Server Configuring the V2 Paging Server Figure 2-15. PGROUPS Setup (continued) CyberData Corporation 930367H Operations Guide...
  • Page 35 Setting Up the V2 Paging Server Configuring the V2 Paging Server Figure 2-16. PGROUPS Setup (continued) CyberData Corporation 930367H Operations Guide...

  • Page 36: Operating The Paging Server

    For page-all, you simply configure all speakers with a particular multicast address and port number combination, which represents one of the 100 zones that the paging server will support initially. Each speaker can still be part of 100 other paging zones in addition to the one page-all zone. CyberData Corporation 930367H Operations Guide...

  • Page 37: Configure The Audio Parameters

    Click the Audio Config button to open the Audio Configuration page. See Figure 2-17. The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. Figure 2-17. Audio Configuration Page CyberData Corporation 930367H Operations Guide...
  • Page 38 Setting Up the V2 Paging Server Configuring the V2 Paging Server Figure 2-18. Audio Configuration Page CyberData Corporation 930367H Operations Guide...
  • Page 39 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit). Audiotest Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit). Pagetone Corresponds to a simple tone that is unused by default (24 character limit).

  • Page 40: User-Created Audio Files

    RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-19 through Figure 2-21. Figure 2-19. Audacity 1 Figure 2-20. Audacity 2 CyberData Corporation 930367H Operations Guide...
  • Page 41 Configuring the V2 Paging Server When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-21. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM CyberData Corporation 930367H Operations Guide...

  • Page 42: Configure The Event Parameters

    Click the Event Config button to open the Event Configuration page (Figure 2-22). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-22. Event Configuration Page CyberData Corporation 930367H Operations Guide...
  • Page 43 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Test Event button to test an event. Click on the Reboot button to reboot the system. CyberData Corporation 930367H Operations Guide...

  • Page 44: Example Packets For Events

    Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 45 Setting Up the V2 Paging Server Configuring the V2 Paging Server Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 46 Setting Up the V2 Paging Server Configuring the V2 Paging Server Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...

  • Page 47: Configure The Autoprovisioning Parameters

    Setting Up the V2 Paging Server Configuring the V2 Paging Server 2.4.12 Configure the Autoprovisioning Parameters 1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page. Figure 2-23. Figure 2-23. Autoprovisioning Configuration Page CyberData Corporation 930367H Operations Guide...
  • Page 48 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. After changing the parameters, click the Save button. CyberData Corporation 930367H Operations Guide...

  • Page 49: Autoprovisioning

    The board gets its autoprovisioning information from an XML-formatted file hosted from a TFTP server. CyberData will provide a template for this XML file and the user can modify it for their own use.
  • Page 50 3. The board downloads and writes the firmware file again. CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.
  • Page 51 • Click Delete for each file that you want to restore to the factory default audio file on the Audio Configuration page. • Change the autoprovisioning file with the word “default” set as the file name. CyberData Corporation 930367H Operations Guide...

  • Page 52: Upgrading The Firmware

    Click the Browse button to navigate to the application firmware file that you want to upload. Click on the Submit button to automatically upload the selected firmware and reboot the system. Click on the Reboot button to reboot the system. CyberData Corporation 930367H Operations Guide...

  • Page 53: Upgrade The Firmware

    2.5.0.1 Upgrade the Firmware To upload the firmware from your computer: 1. Retrieve the latest V2 Paging Server firmware from the VoIP V2 Paging Server Downloads page http://www.cyberdata.net/products/voip/digitalanalog/pagingserverv2/downloads.html 2. Unzip the V2 Paging Server version file. This file may contain the following: •...

  • Page 54: Appendix A Setting Up A Tftp Server

    To set up a TFTP server on Windows: 1. Install and start the software. 2. Select File Configure Security tab Transmit Only. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. CyberData Corporation 930367H Operations Guide...

  • Page 55: Appendix B Troubleshooting/Technical Support

    Appendix B: Troubleshooting/Technical Support B.1 Frequently Asked Questions (FAQ) Go to the following URL to see CyberData’s list of frequently asked questions: http://www.cyberdata.net/products/voip/digitalanalog/pagingserverv2/faqs.html B.1.1 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation at: http://www.cyberdata.net/products/voip/digitalanalog/pagingserverv2/docs.html...

  • Page 56: Contact Information

    3 Justin Court Monterey, CA 93940 Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html CyberData Corporation...

  • Page 57: Warranty

    B.3.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...

  • Page 58: Return And Restocking Policy

    For End Users, please contact the company that you purchased your equipment from for their return policy. B.3.5 Warranty and RMA Returns Page The most recent warranty and RMA information is available at the CyberData Warranty and RMA Returns Page at the following web address: http://www.cyberdata.net/support/warranty/index.html...

  • Page 59: Appendix C How To Use The Multicast Extensions

    The multicast router accompanying this release refuses to forward any multicast datagram with a destination address between 224.0.0.0 and 224.0.0.255, inclusive, regardless of its TTL. This range of addresses is reserved for the use of routing protocols and other low-level topology discovery or CyberData Corporation 930367H Operations Guide...
  • Page 60 A multicast datagram sent with an initial TTL greater than 1 may be delivered to the sending host on a different interface from that on which it was sent, if the host belongs to the destination group on that other interface. The loopback control option has no effect on such delivery. CyberData Corporation 930367H Operations Guide...

  • Page 61: Receiving Ip Multicast Datagrams

    SOCK_RAW sockets do not require the SO_REUSEADDR option to share a single IP protocol type. The definitions required for the new, multicast-related socket options are found in <netinet/in.h>. All IP addresses are passed in network byte-order. CyberData Corporation 930367H Operations Guide...

  • Page 62: Establishing A Default Multicast Interface

    If you point a multicast route at an interface that does not support multicasting, an attempt to multicast via that route will receive an ENETUNREACH error. If needed, these commands normally would be added to the /etc/rc.ip or /etc/rc.local file, to take effect every time the system is booted. CyberData Corporation 930367H Operations Guide...

  • Page 63: Mtest

    The "p" command to change the promiscuous flag does not work under SunOS, because it uses a different ioctl for that purpose. Mtest is useful for establishing targets for multicast ping testing. The results of mtest filter manipulation can be seen by using the "netstat -nia" command (see next section). CyberData Corporation 930367H Operations Guide...

  • Page 64: Index

    V2 paging server 6 connection speed 7 100 Mbps indicator light 7 specification 3 verifying 7 contact information 48 contact information for CyberData 48 Current Network Settings 18 current network settings 18 activity light 7 current settings, reviewing 14 address, configuration login 12...
  • Page 65 6 line-in, line-in to multicast setting 16 requirement 3 link light 7 product overview 1 Linux, setting up a TFTP server on 46 Operations Guide 930367H CyberData Corporation...
  • Page 66 & RMA returns within the United States 49 unregister from 20 warranty and RMA returns page 50 user ID for login 20 warranty policy at CyberData 49 SIP server configuration 14 web access password 9 SIP server parameters, configuring 10...
  • Page 67 7 Operations Guide 930367H CyberData Corporation...

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