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CyberData 11280 Operation Manual

Singlewire paging adapter
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The IP Endpoint Company
Singlewire Paging Adapter
Operations Guide
Part #011280
Document Part #930729A
for Firmware Version 3.0.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company  Singlewire Paging Adapter Operations Guide Part #011280 Document Part #930729A for Firmware Version 3.0.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Revision 930729A, which corresponds to firmware version 3.0.0, was released on September 24, 2013. Browsers Supported The following browsers have been tested against firmware version 3.0.0: • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 22.0) • Chrome (version: 27.0.1453.116) • Safari (version: 6.0.5) Operations Guide 930729A CyberData Corporation...

  • Page 4: Important Safety Instructions

    Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes. GENERAL ALERT Warning Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT CyberData Corporation 930729A Operations Guide...
  • Page 5 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930729A Operations Guide...
  • Page 6 Private Branch Exchange Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol CyberData Corporation 930729A Operations Guide...

  • Page 7: Table Of Contents

    B.4.1 Warranty & RMA Returns within the United States ............34 B.4.2 Warranty & RMA Returns outside of the United States ..........34 B.4.3 Spare in the Air Policy ....................35 B.4.4 Return and Restocking Policy ..................35 B.4.5 Warranty and RMA Returns Page ................35 Index Operations Guide 930729A CyberData Corporation...

  • Page 8: Chapter 1 Product Overview

    1 Product Overview The CyberData Singlewire Paging Adapter (SPA) is for use with Singlewire's paging and emergency notification software InformaCast® or InformaCast CK. The Singlewire Paging Adapter provides a direct connection to legacy analog paging systems enabling Informacast paging events to be broadcast.

  • Page 9: Product Features

    Audio Codecs ● • G.711 U-law • G.711 A-law • Singlewire's proprietary "high quality" audio format. 802.11Q VLAN support ● Web-based configuration and firmware upload ● PoE 802.3af enabled (Power-over-Ethernet) ● 19-inch rack mount option ● Operations Guide 930729A CyberData Corporation...

  • Page 10: Product Specifications

    2.0 VPP maximum Output Level +2dBm nominal Total Harmonic Distortion 0.5% maximum Output Impedance 10k Ohm Dimensions 6.11” L x 4.05” W x 1.15” H Weight 1.2 pounds Boxed Weight 1.8 pounds Part Number 011280 Operations Guide 930729A CyberData Corporation...

  • Page 11: Dimensions

    Product Overview Dimensions 1.4 Dimensions Figure 1-2 shows the dimensions for the Singlewire Paging Adapter. Figure 1-2. Dimensions 6.0 [152.4] 4.1 [104.0] 1.2 [29.6] Dimensions are in Inches [Millimeters] Dimensions are in Inches [Millimeter] Operations Guide 930729A CyberData Corporation...

  • Page 12: Chapter 2 Installing The Singlewire Paging Adapter

    Installation Quick Reference Guide Mounting Template (located on the last page of the Installation Quick Reference) Mounting Kit (part #070057A)  which includes: (2) #4-6 x 7/8" Mounting Anchors (2) #4 x 1-1/4" Round Phillips Wood Screws Operations Guide 930729A CyberData Corporation...

  • Page 13: Installation

    Figure 2-3. Typical SPA Configuration (600 Ohm Output) InformaCast Server InformaCast Server CD player Singlewire Paging Adapter 10k Ohm Line-In POE Switch POE Switch 600 Ohm Page Port or 10k Ohm Line-Out IP Phone IP Phone TPU-xxx TPU-xxx Operations Guide 930729A CyberData Corporation...

  • Page 14: Connecting The Singlewire Paging Adapter

    Section 2.3.1.2, "Pin 6 and 7—Relay Contact (Common/Normally Open)". a. The 600-Ohm audio output of the page port is also suited for interfaces with lower input impedances. b. 1 Amp at 30 VDC for continuous loads Operations Guide 930729A CyberData Corporation...

  • Page 15: Removable Connector

    600 Ohm output, the relay will close, thereby enabling amplifiers with a remote turn-on capability to become active. 2.3.2 Removable Connector Figure 2-5 shows the connector that is removable on the Singlewire Paging Adapter. Figure 2-5. Removable Connector Operations Guide 930729A CyberData Corporation...

  • Page 16: Connect To The Power Source

    Paging Adapter to a 48VDC power supply. See the figure on the left. Chassis Ground Chassis Ground • If required, connect the earth grounding wire to the Chassis Ground. See the figure on the left. Chassis ground Operations Guide 930729A CyberData Corporation...

  • Page 17: Connect To The Network

    Connecting the Singlewire Paging Adapter 2.3.4 Connect to the Network Plug one end of a standard Ethernet cable into the SIP Paging Adapter Ethernet port. Plug the other end into your network. Figure 2-7. Connecting to the Network Operations Guide 930729A CyberData Corporation...

  • Page 18: Confirm That The Singlewire Paging Adapter Is Up And Running

    Paging LED comes on after the device is booted and initialized. This LED blinks when a page is in progress. You can disable Beep on Initialization on the Device Configuration page. 2.3.5.2 Verify Network Activity The square, GREEN Activity LED blinks when there is network traffic. Operations Guide 930729A CyberData Corporation...

  • Page 19: Announcing The Ip Address

    To announce the IP address for the Singlewire Paging Adapter, briefly press and then quickly release the RTFM switch. See Figure 2-9. Note The IP address announcement can be heard if a speaker or amplified speaker is connected to the unit. Figure 2-9. RTFM Switch RTFM Switch Operations Guide 930729A CyberData Corporation...

  • Page 20: Restore The Factory Default Settings

    2. Continue to press the switch until after the indicator lights go off, and then release it. Note The “Restoring Defaults” announcement can be heard if a speaker or amplified speaker is connected to the unit. 3. The Singlewire Paging Adapter settings are restored to the factory defaults. Operations Guide 930729A CyberData Corporation...

  • Page 21: Configure The Device Parameters

    Table 2-4. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930729A CyberData Corporation...

  • Page 22: Log In To The Configuration Home Page

    Make sure that the PC is on the same IP network as the Singlewire Paging Adapter. 2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (Figure 2-11): Web Access Username: admin Web Access Password: admin Figure 2-11. Home Page Operations Guide 930729A CyberData Corporation...
  • Page 23 Press the Export Configuration button to download the current board configuration. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930729A CyberData Corporation...

  • Page 24: Configure The Device Parameters

    Installing the Singlewire Paging Adapter Configure the Device Parameters 2.4.2 Configure the Device Parameters 1. Click on the Device Configuration button to open the Device Configuration page. See Figure 2-12. Figure 2-12. Device Configuration Page Operations Guide 930729A CyberData Corporation...
  • Page 25 Click on the Test Relay button to do a relay test. Click on the Reboot button to reboot the system. 3. After changing the parameters, click the Save button. Operations Guide 930729A CyberData Corporation...

  • Page 26: Configure The Network Parameters

    2.4.3 Configure the Network Parameters Configuring the network parameters enables your network to recognize the Singlewire Paging Adapter and communicate with it. Click on the Networking button to open the Network Configuration page. Figure 2-13. Network Configuration Page Operations Guide 930729A CyberData Corporation...
  • Page 27 2. For Static IP Addressing, also enter values for the following parameters: • The Singlewire Paging Adapter’s IP Address: The Singlewire Paging Adapter is delivered with a factory default IP address. Change the default address to the correct IP address for your system. Operations Guide 930729A CyberData Corporation...
  • Page 28 Installing the Singlewire Paging Adapter Configure the Device Parameters • The Subnet Mask. • The Default Gateway. 3. Click Save when you are finished. 4. Click Reboot for the new settings to take effect. Operations Guide 930729A CyberData Corporation...

  • Page 29: Updating The Firmware

    This starts the update process. Once the Singlewire Paging Adapter has updated the file, the Firmware countdown page appears, indicating that the firmware is being written to flash. The Singlewire Paging Adapter will automatically reboot when the upload is complete. Operations Guide 930729A CyberData Corporation...
  • Page 30 Shows the current firmware version. Use the Browse button to navigate to the location of the firmware file that you want to upload. Click on the Submit button to automatically upload the selected firmware and reboot the system. Operations Guide 930729A CyberData Corporation...

  • Page 31: Reboot The Singlewire Paging Adapter

    Configuration Home Page". 1. Click the Reboot button (Figure 2-15). Figure 2-15. Reboot Button Reboot button 2. Click Reboot. A normal restart will occur and you will see the following Reboot page. Figure 2-16. Reboot Page Operations Guide 930729A CyberData Corporation...

  • Page 32: Identifying And Testing A Device When Using Informacast 4.0 Or Later

    Identifying and Testing a Device when Using InformaCast 4.0 or Later 2.5 Identifying and Testing a Device when Using InformaCast 4.0 or Later This section describes the basic process for identifying and testing the CyberData device when using Singlewire's InformaCast software version 4.0 or later. Note If you have questions or need help, please consult your InformaCast documentation and or contact the CyberData support team.
  • Page 33 Identifying and Testing a Device when Using InformaCast 4.0 or Later 2. On the IP Speaker Configuration page, InformaCast will indicate that it has detected new speakers. Click View. Figure 2-18. IP Speaker Configuration Page View InformaCast has detected new devices. Operations Guide 930729A CyberData Corporation...
  • Page 34 Installing the Singlewire Paging Adapter Identifying and Testing a Device when Using InformaCast 4.0 or Later 3. The IP Speaker Configuration page will show four newly detected speakers. Click Test. Figure 2-19. IP Speaker Configuration Page Test Operations Guide 930729A CyberData Corporation...
  • Page 35 The status page is actually at: http://<ipaddr>/ (port 80) Therefore, if a user clicks the link to view the status page and is directed to: http://10.10.10.10:1004/status The user will need to edit the url in the address bar to: http://10.10.10.10/ Operations Guide 930729A CyberData Corporation...
  • Page 36 Installing the Singlewire Paging Adapter Identifying and Testing a Device when Using InformaCast 4.0 or Later 8. On the IP Speaker Configuration page, Click Add to add a speaker to the InformaCast server. Figure 2-21. IP Configuration Page Operations Guide 930729A CyberData Corporation...
  • Page 37 9. On the Add IP Speaker page, Fill out appropriate fields and click Add. Figure 2-22. Add IP Speaker Page Your device is now registered to the InformaCast server. You now can configure this device as part of the InformaCast system setup as required. Operations Guide 930729A CyberData Corporation...

  • Page 38: Appendix A Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 930729A CyberData Corporation...

  • Page 39: Appendix B Troubleshooting/Technical Support

    To see a list of frequently asked questions, go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/singlewirepagingadapter/faqs.html B.2 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by going to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/singlewirepagingadapter/docs.html Operations Guide 930729A...

  • Page 40: Contact Information

    3 Justin Court  Monterey, CA 93940  Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html Operations Guide...

  • Page 41: Warranty

    If an End of Life device cannot be repaired, the replacement offered may be the current version of the device. Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.

  • Page 42: Spare In The Air Policy

    Warranty B.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...

  • Page 43: Index

    CyberData 33 Current Network Settings 20 home page 15 current network settings 20 CyberData contact information 33 CyberData support limited to IP endpoint functionality 25 identifying the device (when using InformaCast 4.0) 25 Operations Guide 930729A CyberData Corporation...
  • Page 44 10 static IP addressing 20 status light 11 Stored Network Settings 20 subnet mask 13, 14, 20 subnet mask static addressing 21 orange link light 11 output specifications 3 overview 1 tech support 33 Operations Guide 930729A CyberData Corporation...
  • Page 45 VLAN tags 20 warranty 34 warranty & RMA returns outside of the United States 34 warranty and RMA returns page 35 warranty policy at CyberData 34 web access password 13, 14 web access username 13, 14 web configuration log in address 15...

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