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CyberData 11233 Operation Manual

Sip paging adapter
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Download this manual See also: Operating Manual
The IP Endpoint Company
SIP Paging Adapter
Operations Guide
SIP Compliant
Part #011233
Document Part #930622F
for Firmware Version 7.0.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company  SIP Paging Adapter Operations Guide SIP Compliant Part #011233 Document Part #930622F for Firmware Version 7.0.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Table 2-14, "Autoprovisioning Configuration Parameters". • Adds the Set Time with External NTP Server on boot setting to Table 2-14, "Autoprovisioning Configuration Parameters". • Adds the Periodically update with time server setting to Table 2-14, "Autoprovisioning Configuration Parameters". CyberData Corporation 930622F Operations Guide...
  • Page 4 Figure 2-29, "Upgrade Firmware Page". Browsers Supported The following browsers have been tested against firmware version 7.0.0: • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 22.0) • Chrome (version: 27.0.1453.116) • Safari (version: 6.0.5) CyberData Corporation 930622F Operations Guide...

  • Page 5: Important Safety Instructions

    Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes. GENERAL ALERT Warning Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT CyberData Corporation 930622F Operations Guide...
  • Page 6 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930622F Operations Guide...
  • Page 7 Private Branch Exchange Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol CyberData Corporation 930622F Operations Guide...

  • Page 8: Table Of Contents

    2.4.12 Configure the Autoprovisioning Parameters ...............49 Autoprovisioning ......................51 Get Autoprovisioning Template Button ................54 Time Zone Strings ......................55 2.5 Upgrading the Firmware ......................58 Upgrade the Firmware ....................59 2.5.1 Reboot the SIP Paging Adapter ...................60 2.6.1 Command Interface Post Commands ................61 CyberData Corporation 930622F Operations Guide...
  • Page 9 B.3.1 Warranty & RMA Returns within the United States ............70 B.3.2 Warranty & RMA Returns outside of the United States ..........70 B.3.3 Spare in the Air Policy ....................71 B.3.4 Return and Restocking Policy ..................71 B.3.5 Warranty and RMA Returns Page ................71 CyberData Corporation 930622F Operations Guide...

  • Page 10: Chapter 1 Product Overview

    1 Product Overview The CyberData SIP Paging Adapter is a VoIP endpoint that interfaces analog paging systems with SIP and Multicast-based audio sources. The SIP Paging Adapter (SPA) can be configured to support two separate SIP extensions. SIP extension one passes audio through to the analog output spoken from the caller’s handset.

  • Page 11: How To Identify This Product

    1.1 How to Identify This Product To identify the SIP Paging Adapter, look for a model number label similar to the one shown in Figure 1-1. The model number on the label should be 011233. Figure 1-1. Model Number Label WWW.CYBERDATA.NET...

  • Page 12: Product Features

    ● 19-inch Rack mount option ● 1.One of these extensions is a dedicated "night ringer," which is not capable of answering a call, and will only play a stored message while the call is ringing. CyberData Corporation 930622F Operations Guide...

  • Page 13: Product Specifications

    2.0 VPP maximum Output Level +2dBm nominal Total Harmonic Distortion 0.5% maximum Output Impedance 10k Ohm Dimensions 6.11” L x 4.05” W x 1.15” H Weight 1.2 pounds Boxed Weight 1.8 pounds Part Number 011233 CyberData Corporation 930622F Operations Guide...

  • Page 14: Chapter 2 Setting Up The Sip Paging Adapter

    Installation Quick Reference Guide Mounting Template (located on the last page of the Installation Quick Reference) Mounting Kit (part #070057A)  which includes: (2) #4-6 x 7/8" Mounting Anchors (2) #4 x 1-1/4" Round Phillips Wood Screws CyberData Corporation 930622F Operations Guide...

  • Page 15: Typical Installation

    Setting Up the SIP Paging Adapter 2.2 Typical Installation Figure 2-2 illustrates how the SIP Paging Adapter is normally installed as part of a paging system. Figure 2-2. Typical Installation Typical SPA Configuration (600 Ohm output with Supervision switch) CyberData Corporation 930622F Operations Guide...

  • Page 16: Connecting The Sip Paging Adapter

    Section 2.3.1.3, "Pin 6 and 7—Relay Contact (Common/Normally Open)". a. The 600-Ohm audio output of the page port is also suited for interfaces with lower input impedances. b. 1 Amp at 30 VDC for continuous loads CyberData Corporation 930622F Operations Guide...

  • Page 17: Pin 1 And 2-Fault Sense Input (Common/Sense)

    600 Ohm output, the relay will close, thereby enabling amplifiers with a remote turn-on capability to become active. 2.3.2 Removable Connector Figure 2-4 shows the connector that is removable on the SIP Paging Adapter. Figure 2-4. Removable Connector CyberData Corporation 930622F Operations Guide...

  • Page 18: Connect To The Power Source

    Adapter to a 48VDC power supply. See the figure on the left. Chassis Ground Chassis Ground • If required, connect the earth grounding wire to the Chassis Ground. See the figure on the left. Chassis ground CyberData Corporation 930622F Operations Guide...

  • Page 19: Connect To The Network

    Connect to the Network 2.3.4 Connect to the Network Plug one end of a standard Ethernet cable into the SIP Paging Adapter Ethernet port. Plug the other end into your network. Figure 2-6. Connecting to the Network CyberData Corporation 930622F Operations Guide...

  • Page 20: Confirm That The Sip Paging Adapter Is Up And Running

    Paging LED comes on after the device is booted and initialized. This LED blinks when a page is in progress. You can disable Beep on Initialization on the Device Configuration page. 2.3.5.2 Verify Network Activity The square, GREEN Activity LED blinks when there is network traffic. CyberData Corporation 930622F Operations Guide...

  • Page 21: Announcing The Ip Address

    To announce the IP address for the SIP Paging Adapter, briefly press and then quickly release the RTFM switch. See Figure 2-8. Note The IP address announcement can be heard if a speaker or amplified speaker is connected to the unit. Figure 2-8. RTFM Switch RTFM Switch CyberData Corporation 930622F Operations Guide...

  • Page 22: Restore The Factory Default Settings

    2. Continue to press the switch until after the indicator lights go off, and then release it. Note The “Restoring Defaults” announcement can be heard if a speaker or amplified speaker is connected to the unit. 3. The SIP Paging Adapter settings are restored to the factory defaults. CyberData Corporation 930622F Operations Guide...

  • Page 23: Configuring The Sip Paging Adapter

    To configure the SIP parameters, you also need to determine the values for these parameters: • SIP Server IP Address • Remote and Local SIP Port Numbers • SIP User ID, and Authenticate ID and Password for this User ID CyberData Corporation 930622F Operations Guide...

  • Page 24: Sip Paging Adapter Web

    Link to go to the Nightringer page. Link to go to the Fault Detection page. Link to the Audio Configuration page. Link to the Event Configuration page. Link to the Autoprovisioning Configuration page. Link to the Upgrade Firmware page. CyberData Corporation 930622F Operations Guide...

  • Page 25: Log In To The Configuration Gui

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/support/voip/discovery_utility.html...
  • Page 26 Setting Up the SIP Paging Adapter Log in to the Configuration GUI Figure 2-10. Home Page CyberData Corporation 930622F Operations Guide...
  • Page 27 Press the Export Configuration button to download the current board configuration. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. CyberData Corporation 930622F Operations Guide...
  • Page 28 Configure the autoprovisioning parameters. Click on the Autoprovisioning button and see Section 2.4.12, "Configure the Autoprovisioning Parameters" for instructions. Note Click on the Update Firmware button any time you need to upload new versions of the firmware. See Section 2.5, "Upgrading the Firmware" for instructions. CyberData Corporation 930622F Operations Guide...

  • Page 29: Configure The Device Parameters

    Setting Up the SIP Paging Adapter Configure the Device Parameters 2.4.4 Configure the Device Parameters 1. Click on the Device Configuration button to open the Device Configuration page. See Figure 2-11. Figure 2-11. Device Configuration Page CyberData Corporation 930622F Operations Guide...
  • Page 30 Click on the Test Relay button to do a relay test. Click on the Reboot button to reboot the system. 3. After changing the parameters, click the Save button. CyberData Corporation 930622F Operations Guide...

  • Page 31: Configure The Network Parameters

    2.4.5 Configure the Network Parameters Configuring the network parameters enables your network to recognize the SIP Paging Adapter and communicate with it. Click on the Networking button to open the Network Configuration page. Figure 2-12. Network Configuration Page CyberData Corporation 930622F Operations Guide...
  • Page 32 2. For Static IP Addressing, also enter values for the following parameters: • The SIP Paging Adapter’s IP Address: The SIP Paging Adapter is delivered with a factory default IP address. Change the default address to the correct IP address for your system. CyberData Corporation 930622F Operations Guide...
  • Page 33 Setting Up the SIP Paging Adapter Configure the Network Parameters • The Subnet Mask. • The Default Gateway. 3. Click Save when you are finished. 4. Click Reboot for the new settings to take effect. CyberData Corporation 930622F Operations Guide...

  • Page 34: Configure The Sip Parameters

    2.4.6 Configure the SIP Parameters The SIP parameters enable the SIP Paging Adapter to contact and register with the SIP server. Click on the SIP Config button to open the SIP Configuration page. Figure 2-13. SIP Configuration Page CyberData Corporation 930622F Operations Guide...
  • Page 35 Prevents the device from including the public WAN IP address in the contact information sent to remote SIP servers. This will generally only need to be enabled when using an SBC in conjunction with a remote SIP server. CyberData Corporation 930622F Operations Guide...
  • Page 36 SIP Server. The SIP Paging Adapter automatically re- registers with the SIP server before the lease expiration timeout. 7. Click Save. 8. Click Reboot for the new settings to take effect. CyberData Corporation 930622F Operations Guide...

  • Page 37: Configure The Multicast Parameters

    The Multicast Configuration page allows the device to join up to 10 paging zones for receiving ulaw/alaw encoded RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many devices can be in a given paging zone.

  • Page 38: Assigning Priority

    SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. CyberData Corporation 930622F Operations Guide...

  • Page 39: Configure The Night Ringer Parameters

    Setting Up the SIP Paging Adapter Configure the Night Ringer Parameters 2.4.8 Configure the Night Ringer Parameters 1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-15. Figure 2-15. Nightringer Configuration Page CyberData Corporation 930622F Operations Guide...
  • Page 40 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. After changing the parameters, click on the Save button. 4. Click Reboot for the new settings to take effect. CyberData Corporation 930622F Operations Guide...

  • Page 41: Configure The Fault Detection Parameters

    Setting Up the SIP Paging Adapter Configure the Fault Detection Parameters 2.4.9 Configure the Fault Detection Parameters 1. Click on the Fault Detection button to open the Fault Detection Configuration page. See Figure 2-16. Figure 2-16. Fault Detection Configuration Page CyberData Corporation 930622F Operations Guide...
  • Page 42 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. After changing the parameters, click on the Save button. 4. Click Reboot for the new settings to take effect. CyberData Corporation 930622F Operations Guide...

  • Page 43: Configure The Audio Parameters

    Click on the Audio Config button to open the Audio Configuration page. See Figure 2-17. The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the device. Figure 2-17. Audio Configuration Page CyberData Corporation 930622F Operations Guide...
  • Page 44 Setting Up the SIP Paging Adapter Configure the Audio Parameters Figure 2-18. Audio Configuration Page (continued) CyberData Corporation 930622F Operations Guide...
  • Page 45 Setting Up the SIP Paging Adapter Configure the Audio Parameters Figure 2-19. Audio Configuration Page (continued) CyberData Corporation 930622F Operations Guide...
  • Page 46 Setting Up the SIP Paging Adapter Configure the Audio Parameters Figure 2-20. Audio Configuration Page (continued) CyberData Corporation 930622F Operations Guide...
  • Page 47 Setting Up the SIP Paging Adapter Configure the Audio Parameters Figure 2-21. Audio Configuration Page (continued) CyberData Corporation 930622F Operations Guide...
  • Page 48 9 corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit). Audio test Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit). Page tone Corresponds to a simple tone that is unused by default (24 character limit).
  • Page 49 The Save button will download a new user audio file to the board once you've selected the file by using the Choose File button. The Save button will delete any pre-existing user-uploaded audio files. Click on the Reboot button to reboot the system. CyberData Corporation 930622F Operations Guide...

  • Page 50: User-Created Audio Files

    16 bit, mono 8000 Hz Note These audio format restrictions are enforced by the webpage. You can use the free utility Audacity to convert audio files into this format. See Figure 2-22 through Figure 2-24. Figure 2-22. Audacity 1 CyberData Corporation 930622F Operations Guide...
  • Page 51 Setting Up the SIP Paging Adapter Configure the Audio Parameters Figure 2-23. Audacity 2 CyberData Corporation 930622F Operations Guide...
  • Page 52 Configure the Audio Parameters When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-24. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM CyberData Corporation 930622F Operations Guide...

  • Page 53: Configure The Event Parameters

    Click on the Event Config button to open the Event Configuration page (Figure 2-25). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-25. Event Configuration Page CyberData Corporation 930622F Operations Guide...
  • Page 54 Click on the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Test Event button to test an event. Click on the Reboot button to reboot the system. CyberData Corporation 930622F Operations Guide...

  • Page 55: Example Packets For Events

    Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 56 Setting Up the SIP Paging Adapter Configure the Event Parameters Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...
  • Page 57 Setting Up the SIP Paging Adapter Configure the Event Parameters Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...

  • Page 58: Configure The Autoprovisioning Parameters

    Setting Up the SIP Paging Adapter Configure the Autoprovisioning Parameters 2.4.12 Configure the Autoprovisioning Parameters 1. Click on the Autoprovisioning button to open the Autoprovisioning Configuration page.  Figure 2-26. Figure 2-26. Autoprovisioning Configuration Page CyberData Corporation 930622F Operations Guide...
  • Page 59 Click on the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. After changing the parameters, click the Save button. CyberData Corporation 930622F Operations Guide...

  • Page 60: Autoprovisioning

    DHCP server. The device will use the address specified in OPTION 150 (TFTP-server- from DHCP name) or OPTION 66. If both options are set, the device will use OPTION 150. Refer to the documentation of your DHCP server for setting up OPTION 150. CyberData Corporation 930622F Operations Guide...
  • Page 61 3. The board downloads and writes the firmware file again. CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.
  • Page 62 Click Delete for each file that you want to restore to the factory default audio file on the Audio Configuration page. • Change the autoprovisioning file with the word “default” set as the file name. CyberData Corporation 930622F Operations Guide...

  • Page 63: Get Autoprovisioning Template Button

    4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. CyberData Corporation 930622F Operations Guide...

  • Page 64: Time Zone Strings

    Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change CyberData Corporation 930622F Operations Guide...
  • Page 65 Hawaii GMT-9 Alaska GMT-8 PST, Pacific US GMT-7 MST, Mountain US GMT-6 CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin CyberData Corporation 930622F Operations Guide...
  • Page 66 GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland CyberData Corporation 930622F Operations Guide...

  • Page 67: Upgrading The Firmware

    The Browse button will allow you to navigate to and select an application firmware file. Click on the Submit button to automatically upload the selected firmware and reboot the system. CyberData Corporation 930622F Operations Guide...

  • Page 68: Upgrade The Firmware

    The SIP Paging Adapter will automatically reboot when the upload is complete. When the countdown finishes, the Upgrade Firmware page will refresh. The uploaded firmware filename should be displayed in the system configuration (indicating successful upload and reboot). CyberData Corporation 930622F Operations Guide...

  • Page 69: Reboot The Sip Paging Adapter

    To reboot a SIP Paging Adapter, log in to the web page as instructed in Section 2.4.3, "Log in to the Configuration GUI". 1. Click Reboot (Figure 2-30). A normal restart will occur. Figure 2-30. Home Page Reboot CyberData Corporation 930622F Operations Guide...

  • Page 70: Command Interface Post Commands

    --user admin --password admin --auth-no- challenge --quiet - O /dev/null "http://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "play_3=yes" Play the "4" audio file wget --user admin --password admin --auth-no- challenge --quiet - O /dev/null "http://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "play_4=yes" CyberData Corporation 930622F Operations Guide...
  • Page 71 --user admin --password admin --auth-no- challenge --quiet - O /dev/null "http://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "play_stored_3=yes" Play the "Stored Message "4" audio file wget --user admin --password admin --auth-no- challenge --quiet -O / dev/null "http://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "play_stored_4=yes" CyberData Corporation 930622F Operations Guide...
  • Page 72 --user admin --password admin --auth-no- challenge --quiet - O /dev/null "http://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "play_menu_through=yes" Play the "To" menu audio file wget --user admin --password admin --auth-no- challenge --quiet - O /dev/null "http://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "play_menu_to=yes" CyberData Corporation 930622F Operations Guide...
  • Page 73 --user admin --password admin --auth-no- challenge --quiet - O /dev/null "http://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "delete_restoringdefault=yes" Delete the "Sensor Triggered" audio file wget --user admin --password admin --auth-no- challenge --quiet - O /dev/null "http://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "delete_sensortriggered=yes" CyberData Corporation 930622F Operations Guide...
  • Page 74 --user admin --password admin --auth-no- challenge --quiet - O /dev/null "http://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "delete_menu_page=yes" Delete the "Play Stored Message" menu audio file wget --user admin --password admin --auth-no- challenge --quiet - O /dev/null "http://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "delete_menu_playstoredmessage=yes" CyberData Corporation 930622F Operations Guide...
  • Page 75 --user admin --password admin --auth-nochallenge--quiet - O /dev/null "http://10.0.3.71/cgi bin/sensorconfig.cgi" --post-data (Fault Detection page) "intrusiontest=yes" a.Type and enter all of each http POST command on one line. b.This command will only stop the playback of stored audio messages. CyberData Corporation 930622F Operations Guide...

  • Page 76: Appendix A Setting Up A Tftp Server

    To set up a TFTP server on Windows: 1. Install and start the software. 2. Select File Configure Security tab Transmit Only. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. CyberData Corporation 930622F Operations Guide...

  • Page 77: Appendix B Troubleshooting/Technical Support

    Appendix B: Troubleshooting/Technical Support B.1 Frequently Asked Questions (FAQ) Go to the following URL to see CyberData’s list of frequently asked questions: http://www.cyberdata.net/products/voip/legacyanalog/sippagingadapter/faqs.html B.1.1 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation at: http://www.cyberdata.net/products/voip/legacyanalog/sippagingadapter/docs.html...

  • Page 78: Contact Information

    3 Justin Court  Monterey, CA 93940  Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html CyberData Corporation...

  • Page 79: Warranty

    If an End of Life device cannot be repaired, the replacement offered may be the current version of the device. Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.

  • Page 80: Spare In The Air Policy

    Warranty B.3.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...
  • Page 81 34 connector (removable) 8 night ring tone parameter 40 contact information 69 audio configuration page 34 contact information for CyberData 69 audio ground reference 8 Current Network Settings 23 audio output 8 current network settings 23 authenticate ID and password for SIP server registration...
  • Page 82 (PST, EDT, IST, MUT) 56 identifying your product 2 orange link light 11 import configuration button 18 output specifications 4 import settings 18 import/export settings 18 input specifications 4 Internet Explorer (web browser) 4 CyberData Corporation 930622F Operations Guide...
  • Page 83 RMA returned materials authorization 69 TFTP server 67 RMA status 69 time zone string examples 56 rport discovery setting, disabling 26 unregister from SIP server 27 Safari (web browser) 4 upgrade firmware 58 safety instructions 5 CyberData Corporation 930622F Operations Guide...
  • Page 84 VLAN tags 23 warranty 70 warranty & RMA returns outside of the United States 70 warranty and RMA returns page 71 warranty policy at CyberData 70 web access password 13 web access username 13 web browsers supported 4 web configuration log in address 16...

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