Polycom SpectraLink 1725-36028-001 Administration Manual page 98

SpectraLink 8000 Telephony Gateway Administration Guide
Alarm Message
Note: Radio alarms usually indicate internal software errors. Usually there will be no external indication
of a problem.
Radio Invalid Free Level
Radio No IP Address
Radio No IP Packet
Radio IP Packet Error
1
Radio SRP Packet Error
Radio SRP Invalid AID
Radio SRP Invalid Hook
State
Radio Key Buffer Full
Radio SRP Opcode Error
Radio Unknown Timeout
State
Radio Unknown line event
Radio Unknown SRP event
Radio SRP event alloc failed
Radio Audio TX queue not
empty
SpectraLink Radio Protocol: See Network Status section.
1
98
Error Description
Internal software error
Internal software error
Internal software error
An IP packet with insufficient IP
header length
Incompatible software between
handset and SpectraLink 8000
Telephony Gateway
Incompatible software between
handset and SpectraLink 8000
Telephony Gateway.
Possible network error.
Incompatible software between
handset and SpectraLink 8000
Telephony Gateway
Key presses are too fast to
process.
Incompatible software between
handset and SpectraLink 8000
Telephony Gateway
Internal software error
Internal software error
Internal software error
Too many network events
queued for handset. Possible
network problem or
interference.
Unable to process all
transmissions within 10 ms.
Indicates high traffic on network
Action
Call Polycom Customer
Service.
Possible network problem,
contact network vendor.
Call Polycom Customer
Service.
Provide software version
information.
Call Polycom Customer
Service. Provide software
version information.
If versions are compatible,
contact network
administrator.
Call Polycom Customer
Service.
Provide software version
information.
Slower key presses
Call Polycom Customer
Service.
Provide software version
information.
Call Polycom Customer
Service.
Contact network
administrator.
Contact Polycom Customer
Service to diagnose traffic
problem.
PN: 1725-36028-001_T.doc