Alarm
Message
Line Sync
Line [XX] out of sync
(where XX is 1-16)
CT
Bootload unavailable
CT
DSP code unavailable
CT
DSP 1 keepalive
CT
DSP 2 keepalive
CT
DSP 1 download
CT
DSP 2 download
Alarm
Message
Note: Module alarms listed below should only occur in conjunction with CT/DAA alarms, shown above.
Module
Init data failed
Module
Verify SpectraLink
8000 Telephony
Gateway failed
Module
Config hardware data
failed
Module
Start hardware failed
Module
Init data failed
Reset = reset SpectraLink 8000 Telephony Gateway
PN: 1725-36028-001_T.doc
Troubleshooting via the System Status Menu
Error Description
The line from the host
telephone system is not
communicating with the
SpectraLink 8000 Telephony
Gateway.
Bad software load on
SpectraLink 8000 Telephony
Gateway
Bad software load on
SpectraLink 8000 Telephony
Gateway
Hardware problem on
SpectraLink 8000 Telephony
Gateway
Hardware problem on
SpectraLink 8000 Telephony
Gateway
Hardware problem on
SpectraLink 8000 Telephony
Gateway
Hardware problem on
SpectraLink 8000 Telephony
Gateway.
Error Description
Internal software error, usually
seen in conjunction with other
errors.
Internal software error, usually
seen in conjunction with other
errors.
Internal software error, usually
seen in conjunction with other
errors.
Internal software error, usually
seen in conjunction with other
errors.
Internal software error, usually
seen in conjunction with other
errors.
Action
Check cabling from
telephone system to
SpectraLink 8000 Telephony
Gateway. Check PBX type
to be sure it is correctly
configured.
Call Polycom Customer
Service.
Reset
If problem persists, call
Polycom Customer Service.
Action
Correct the CT/DAA alarms first
and if the Module alarm persists,
contact Polycom Customer
Support.
97
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