Service; Warranty Conditions - MARTINDALE VR2250 User Instruction Manual

15.

SERVICE

15.1.

WARRANTY CONDITIONS

This instrument is guaranteed against any defect in material and manufacturing in
compliance with the general sales terms and conditions. Throughout the period of
guarantee all defective parts may be replaced and the manufacturer reserves the right to
repair or replace the product.
If the instrument is to be returned to the after-sales service or to a dealer transportation
costs are on the customer's behalf. Shipment shall be however agreed upon.
A report must always be enclosed with a rejected product stating the reasons for its return.
To ship the instrument, use only the original packaging material; any damage that may be
due to non-original packing shall be charged to the customer.
The manufacturer declines any responsibility for damages caused to persons and/or
objects.
Warranty is not applied in the following cases:
Any repair that might be necessary as a consequence of a misuse of the instrument or
of its use with non-compatible devices.
Any repair that might be necessary as a consequence of improper packaging.
Any repair that might be necessary as a consequence of service actions carried out by
unauthorised personnel.
Any modification of the instrument carried out without the authorisation of the
manufacturer.
Use not provided for in the instrument's specifications or in the instruction manual.
The content of this manual cannot be reproduced in any form whatsoever without prior
authorisation of the manufacturer.
NOTE: All our products are patented and their trade marks registered. The
manufacturer reserves the right to modify the product specifications
and prices if this is aimed at technological improvements
15.2. SERVICE
If the instrument does not operate properly, before contacting the after-sales service check
cables as well as test leads and batteries, replace them if necessary.
Should the instrument still operate improperly check that the operation procedure is correct
and conforms to the instructions given in this manual.
If the instrument is to be returned to the after-sales service or to a dealer transportation
costs are on the customer's behalf. Shipment shall be however agreed upon.
A report must always be enclosed to a rejected product stating the reasons of its return.
To ship the instrument use only the original packaging material; any damage that may be
due to no-original packing shall be charged to the customer.
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VR2250