Chapter 9 Web; Displaying Diagnostic Information; Web Page Diagnostics - Tyco iSTAR Ultra Installation And Configuration Manual

Web Page Diagnostics

Web Page Diagnostics

Displaying Diagnostic Information

9–2 iSTAR Ultra Installation and Configuration Guide
The iSTAR Web Page Diagnostic Utility uses a web page interface that is included in the
iSTAR Ultra firmware. Use the Diagnostic Utility to view diagnostic and status information for
a controller or cluster in an Internet Explorer browser window.
The Web Page Diagnostic Utility has not been evaluated by UL.
NOTE
You can display diagnostic information from the iSTAR Diagnostic Control window using
either:
A terminal session, such as a Hyperterminal session.

- or -
A Real Time Monitor Controller Diagnostic window from the ICU.

To Use the ICU to Display Diagnostic Messages
1. In the ICU main window, highlight the controller you selected in the Web Page Diagnostic
Utility, right-click, and select Real Time Monitor from the drop-down menu.
The Set Diagnostic Levels window displays.
2. Click OK to display the message levels you selected in the Web Page Diagnostic Utility
- or -
Select new levels by checking items on the Set Diagnostic Level dialog box.
Exit by selecting Edit and Clear levels on exit to stop diagnostic recording.
Because diagnostics can slow system performance, Software House
recommends that you use them only as necessary.
Use the following procedure to start the Diagnostic Utility and connect to a controller.
To Start the Diagnostic Utility
1. In an Internet Explorer browser window, enter the IP Address of the iSTAR Ultra
controller (for example, http://121.21.121.12) in the browser Address window and press
Enter or click Go. The Enter Network Password dialog box appears.
You can also start the Diagnostic Utility from the ICU by right-clicking the
NOTE
controller and clicking Controller Status. The Diagnostic Utility then
appears in an Internet browser.
2. In both the User Name and Password fields, enter the password you configured in the
C•CURE Administration application.