Updating The Aircheck G2 Firmware; Exporting A Troubleshooting Log; Restoring Factory Defaults - Netscout aircheck G2 User Manual

Updating the AirCheck G2 Firmware

1 Download the AirCheck G2 update file from your
MyAccount portal on the NETSCOUT web site, or contact
NETSCOUT to get the update. 
See "Contact NETSCOUT," page 3.
2 Save the file to your PC.
3 Ensure the latest version of AirCheck G2 Manager
software is installed on your PC. (Download from your
Link-Live account at 
https://app.link-live.com/downloads.)
4 Start AirCheck G2 Manager on your PC.
5 Turn on the Tester.
6 Use the USB cable supplied with the Tester to connect
the Tester to the PC.
7 In AirCheck G2 Manager, select Device Info, and click the
button to "Update AirCheck G2 Firmware..."
NOTES:
 If the battery in the AirCheck G2 Tester is too low, you
must plug it into AC power to update.
 The power key is disabled during a software update.
8 Browse for the update file (.acfx) on your PC, and open it.
After receiving the files, the Tester disconnects from the PC,
installs the updates, and restarts. The Tester displays status
messages as it updates. Once the Tester reboots and the
Home Screen appears, it is ready for use.

Exporting a Troubleshooting Log

NOTE: The USB drive must be formatted to use the FAT32 file
system. NTFS and exFAT file systems will not work properly.
1 Plug a USB "flash" drive into USB Port 3 of the AirCheck
G2 Tester (see Figure
2 Go to Settings > Device Settings.
3 Touch Export Troubleshooting Log.

Restoring Factory Defaults

Restoring factory defaults erases all saved test data
and settings, session files, screen captures, log files,
and profiles from the AirCheck G2 device and returns
settings to their default.
1 From the Home Screen, select
2 Select Device Settings.
3 Touch Restore Factory Defaults.
87
Maintenance
1).
Caution
Settings.