Troubleshoot: If The Tester Does Not Discover A Client - Netscout aircheck G2 User Manual

Locate: Touch this button to open the Locate screen and
begin locating the client.
Save: Touch this button to save a session file containing
all discovered networks, APs, channels, and clients. The
session file will also include all test results for any saved
AutoTests, connection tests, Ethernet tests, and roaming and
range tests. See "Saving Sessions," page 69.
Troubleshoot: If the Tester Does Not Discover
a Client
In some situations, the Tester will not discover a client
because of the following:
The wireless card in the client is disabled.

The Tester cannot hear the client because you are too far

away from the client.
The Tester cannot hear the client because the signal

cannot go through a wall or some other barrier.
There is too much interference on the channel that the

client uses. Select Channels to see the interference from
non-802.11 sources on the channel.
The Tester does not scan the band that the client uses.

See the setting in
The client does not transmit when the Tester is listening

to the channel that the client uses.
A Filter is active on the current screen that is filtering out

one or more clients. Touch
28
Discovering Clients
Settings > 802.11 Settings.
to clear the filter.