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B.1
Troubleshooting
Q1: Why is the Error LED blinking?
A1:
1.
The Coordinator is not hosting a PAN yet. The PAN ID and Channel might be
occupied by another Coordinators. Change to different PAN ID and Channel in
initial mode.
2.
The Router/End Device is not joining a PAN. Check if there is a coordinator with
specified PAN ID and Channel to join.
3.
Battery level is low.
4.
Network is associating.
Q2: Why does the amber LED on Coordinator automatically add a count in initial
mode?
A2: The Coordinator will automatically add the Pair ID while there is another Coordi-
nator nearby and can be detected.
Q3: What are the functions of the amber LEDs in Router and End Device?
A3:
1.
Press side button 1 time for LQI.
2.
Press side button 2 times for battery level.
3.
Press side button 3 times for network association
4.
Press side button 5 times to change the Pair ID to associate with the specified
Pair ID coordinator.
Q4: Why are all the amber LEDs on coordinator blinking while operating in initial
mode?
A4: Four Pair ID can be selected in initial mode of coordinators. If there are five coor-
dinators set in initial mode at the same time, the last one will blink to indicate there
are no available Pair ID to use.
Q5: Does the ADAM-2520Z support the HW/SW flow control of serial communica-
tion?
A5: The ADAM-2520Z does not support the HW/SW flow control and the user appli-
cation/software must turn off the HW/SW flow control.
Q6: Can I use the rechargeable battery as the ADAM-2000 series power input?
A6: The ADAM-2000 can not use rechargeable batteries. Besides, the battery will not
be charged while using the external power. We suggest using Energizer L91 Ultimate
Lithium AA battery.
Q7. Does the utility support Microsoft Windows 7 32 & 64 bit versions?
A7. Yes, AdamApax .NET Utility can support Microsoft Windows 7 32 & 64 bit ver-
sions from Advantech AdamApax .NET Utility Ver 2.05.02.
Q8. While switching communication interface from RS-485 to USB, it sometimes will
cause USB unworkable.
A8. If this situation occurs, re-plug in the USB cable.
ADAM-2000 Series User Manual
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