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30 November, 1999
7. TROUBLESHOOTING
7.1 COPY QUALITY TROUBLESHOOTING
If there is a copy quality problem that cannot be solved easily, try using the
following troubleshooting procedures, while referring to the point-to-point diagram.
The procedures may not be exhaustive, but they may help you to find the problem.
Make a copy
Is the print image
O K ?
O K
Is the image
received by fax
O K ?
O K
Check the symptom again
First, distinguish whether the problem is caused by the remote terminal or by your
machine. If your machine causes the problem, determine whether it is due to a
scanner or printer problem.
COPY QUALITY TROUBLESHOOTING
N G
Print a test pattern
Is the print image
N G
Check the remote
terminal
Check the scanner
7-1
N G
O K ?
Check the printer
O K
H545T501.WMF
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