Common Postscript Problems - Xerox WorkCentre 3215NI User Manual

Common Problems
Condition
The machine does not print
PDF file correctly. Some parts of
graphics, text, or illustrations
are missing.
The print quality of photos is
not good. Images are not clear.
Before printing, the machine
emits vapor near the output
tray.
The machine does not print
special- sized paper, such as
billing paper.

Common PostScript Problems

The following situations are PS language specific and may occur when several printer languages are
used.
Problem
PostScript file cannot be printed.
"Limit Check Error" report prints.
A PostScript error page prints.
228 Xerox® WorkCentre® 3215/3225
User Guide
Possible Cause
Incompatibility between the
PDF file and the Acrobat
products.
The resolution of the photo is
very low.
Using damp paper can cause
vapor during printing.
Paper size and paper size
setting do not match.
Possible Cause
The PostScript driver may not be
installed correctly.
The print job was too complex.
The print job may not be
PostScript.
Suggested Solutions
• Printing the PDF file as an image
may enable the file to print. Turn on
Print As Image from the Acrobat
printing options. It will take longer to
print when you print a PDF file as an
image.
• Reduce the photo size. If you
increase the photo size in the
software application, the resolution
will be reduced.
• Load a new batch of paper.
• To avoid the paper absorbing too
much moisture, do not open
packages of paper until required.
• Set the correct paper size in the
Custom Paper Size Settings
Paper tab in the Printing Preferences.
Solution
• Install the PostScript driver.
(See Install Printer
• Print a configuration page and
verify that the PS version is
available for printing.
• If the problem persists, contact
a service representative.
• You might need to reduce the
complexity of the page.
• Make sure that the print job is
a PostScript job. Check to see
whether the software
application expected a setup
or PostScript header file to be
sent to the machine.
in the
Software.)