Common Troubleshooting; Common Trouble - Pantum M6700 Series User Manual

Printer paper jam
Scanner is Busy
Scan failed
No paper in ADF
Paper jam occurred on
ADF
Note: • If the problem remains, please contact Pantum Customer Service.

14.4. Common Troubleshooting

14.4.1.Common Trouble

Fault phenomenon
Trouble Type
Poor print quality
Problems in
printing
Failed to copy
Problems in
copying
Copy Image
Abnormal
The print paper is loaded
incorrectly.
With other scan jobs.
Scanner internal failure.
If you have selected ADF
as the scan source, this
message appears when
you start a copy or scan
job without loading paper
in the ADF.
This prompt appears
when there is a feed jam
or feed failure in copying
or scanning with the ADF.
Cause
See 14.4.2
Defects.
The scanner is damaged.
• The scanner is dirty or
defective.
• The toner cartridge is
dirty or damaged.
Please correctly load the print paper.
Please cancel the current scan job or
wait for the completion of other scan
jobs.
Please contact Pantum Customer
Service.
Please put in the original properly.
Please remove the paper jam, arrange
well and put originals into the ADF for
scanning again.
Solution
See
Image
Defects.
Please contact Pantum
Customer Service.
• Clean the scanner.
• It is suggested to
replace the original toner
cartridge.
14.4.2 Image
121