Pantum M6800 Series User Manual
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Pantum M6800 Series User Manual

Monochrome laser mfp
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User Guide
Pantum M6700/M6800 Series
Pantum M7100/M7200/M29/L2710 Series
Monochrome Laser MFP
It is recommended that you read this Guide carefully before using the printer

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Summary of Contents for Pantum M6800 Series

  • Page 1 User Guide Pantum M6700/M6800 Series Pantum M7100/M7200/M29/L2710 Series Monochrome Laser MFP It is recommended that you read this Guide carefully before using the printer...
  • Page 2 Copyright The Copyright of this User Guide is owned by Zhuhai Pantum Electronics Co.,Ltd. It is prohibited to copy, translate, modify and transmit this User Guide by any means or in any form without the prior written consent of Zhuhai Pantum Electronics Co.,Ltd.
  • Page 3 Disclaimer For a better user experience, Zhuhai Pantum Electronics Co.,Ltd. reserves the right to make changes to the User Guide. The information contained herein is subject to change without notice. Users are responsible for any damages arising from failing to follow this User Guide.
  • Page 4 Safety Precautions Disconnect the power supply The product should be placed close to or easily accessible to power sockets, so as to allow easy disconnection of power supply! Laser Safety The laser radiation is harmful to the human body. Since laser components are completely sealed in the printer, laser radiation will not leak.
  • Page 5 Precautions Precautions before Using the Printer: 1.Read and understand all instructions. 2.Familiarize yourself with the basic principles associated with operating electrical appliances. 3.Comply with all warnings and instructions marked on the equipment or specified in th manual supplied with the equipment. 4.If the operating instructions conflict with the safety information, please refer back to the safety information, as you may have misunderstood the operating instructions.
  • Page 6 Service Centre, if the toner comes off the printed contents, or the equipment starts slowly. 23.This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service Centre to purchase parts they need. If the product sold is inconsistent with the package list, please go to the specified Aftersales Service Centre to solve the problem.
  • Page 7 28.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation.
  • Page 8 35. ATTACHMENT LIMITATIONS STATEMENT Notice: This equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). This is confirmed by marking the equipment with the Industry Canad certification number. The Department does not guarantee the equipment will operate to the user’s satisfaction.
  • Page 9 Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits. The manufacturer of this product is: Zhuhai Pantum Electronics Co.,Ltd., No.3883, Zhuhai Avenue, Zhuhai, Guangdong, China 519060. A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

  • Page 10: Table Of Contents

    Table of Contents 1.Before Using the Printer ........................1 1.1.Introduction of Models ........................2 1.2.Supplied Accessories ........................3 1.3.Product View ..........................4 1.4.Laser Toner Cartridge ........................8 1.5.Easily-Refilled Laser Toner Cartridge ..................8 1.5.1.Structure of Easily-Refilled Laser Cartridge ................8 1.5.2.Steps of Filling the Easily-Refilled Laser Cartridge .............. 8 1.6.Control Panel ..........................10 1.7.Function of power indicator ......................10 2.Paper and Print Media ........................
  • Page 11 8.6.1.Intensity ..........................81 8.6.2.Paper setting ........................81 9. Scan ..............................82 9.1. Pull Scan ...........................82 9.1.1. Pantum Scan Application ....................82 9.1.2. TWAIN Scan Driver ......................83 9.1.3. WIA Scan Driver ......................... 85 9.2.Mac System Scan ........................90 9.2.1. ICA Scan ..........................90 9.2.2.
  • Page 12 11.1.1. Operating systems supported ..................106 11.1.2. How to download Pantum App ..................106 11.1.3. How to use this "Pantum" APP ..................106 11.2. Mopria mobile print .......................109 11.2.1. The operating systems and applications which support Mopria mobile printing .... 109 11.2.2.
  • Page 13 14.3. Error Message ........................136 14.4. Common Troubleshooting .....................137 14.4.1. Common Trouble ......................137 14.4.2. Image Defects ........................ 140 14.5. Falla de fax ..........................143 15. Menu Structure ...........................145 16 Product Specification ........................146 16.1.Overview of the Specification ....................146 16.2.Print Specification ........................148 16.3.Copy Specification .......................148 16.4.Scan Specification .......................148 16.5.Fax Specification (applicable to machine with a fax) .............

  • Page 14: Before Using The Printer

    1. Before Using the Printer 1.1. Product series introduction Product M7200FDW M6700DW M6800FDW M7100DW M6700D M7100DN M7200FD M7200FDN series /L2710FDW /M29DW M6760DW series M6860FDW series series series series series series series parameters ● ● ● ● ● ● ● ● Interface ●...

  • Page 15: Introduction Of Models

    1.2.Supplied Accessories Name Parts Toner cartridge Drum component USB Interface Cable Power Cord Quick Setup Guide Pantum Warranty Note: · The Pantum Warranty may not be attached in some regions.

  • Page 16: Product View

    8 NFC (Near Field Touch this label on mobile device to download or start Communication) label Pantum printer App and connect Wi-Fi Directly. 9 Glass Platen This is used to place originals scanned from platen. To prevent the printed paper from falling.
  • Page 17 11 Front Cover To open the front cover to take out the laser toner cartridge. For placing mediums that are printed in manual feed tray. 12 Manual feed tray Turn the power on or off and press this button under 13 Power switch Ready state to enter energy-saving mode.

  • Page 18: Laser Toner Cartridge

    1.4.Laser Toner Cartridge Laser toner cartridge is composed of drum component and toner cartridge. Service life of drum component Type Average Print Volume About 12000 Pages(Based on ISO 19752 Longevity of drum standard) component High volume drum About 25000 Pages(Based on A4/LTR size (3pages/job) ) component Service life of toner cartridge...
  • Page 19 1.5.Control Panel 1.5.1.Overview of control panel The layout of the printer control panel is shown below: Control panel without the fax feature Functions Name LCD Display Display operation interface and product information. Copy Button Press this button to enter into copy mode. Scan Button Press this button to enter into scan mode.
  • Page 20 Menu Open the main menu of control panel Back Return to the previous menu. Confirm the selection on screen. Scroll through the menus and options . Increase 1 copy on the ready interface of Copy mode. Scroll through the menus and options . Down Decrease 1 copy on the ready interface of Copy mode.

  • Page 21: Easily-Refilled Laser Toner Cartridge

    This is used to redial the last number dialed before under Redial/Pause Standby mode or to insert a pause symbol in the fax number under Edit mode. Press this button to enter into Bill Copy mode. Bill Copy Button Short press Wi-Fi button to turn on direct Wi-Fi connection of the printer and automatically print out "Mobile Device Wi-Fi Connection Wi-Fi button Wizard"...
  • Page 22 1.5.2. Function of numeric keyboard Sometimes it needs to input names and numbers in executing some tasks. Letters, numbers and characters on the keyboard are distributed as below: Keys Numbers, letters and characters distributed （space） & " < > Note: ·...

  • Page 23: Control Panel

    1.6. Function of status indicator The meanings of status displayed by the status indicator are as below: Status displayed by the status Status Description Status indicator Shutdown or sleep state Die out Green indicator Printer is ready normally on Operative modes of Print, Copy, Green indicator blinks Scan, Fax and others Low toner warning...

  • Page 24: Paper And Print Media

    2. Paper and Print Media 2.1.Paper Specification Media Type Plain paper(70～105g/m²),thin paper(60～70g/m²) A4, Letter, A5, Legal, Statement, JIS B5, Folio, Media size Oficio, Executive, ISO B5, A6, B6, 16K, Big 16K, Automatic 32K, Big 32K,Custom Feeder Tray Media weight 60～105g/m² Maximum capacity 250 pages （80 g/m²）...

  • Page 25: Special Paper

    This may be due to incorrect operation, inappropriate temperature and humidity, or other factors beyond the control of Pantum. Before purchasing large quantities of print media, make sure that the print media meets the specifications specified in this User Guide.

  • Page 26: Non-Printing Area And Non-Scanning Area

    2.3.Non-printing Area and Non-scanning Area The shaded part indicates the non-printing area and non-scanning area. Usage Paper Size Top and bottom margins (A) Left and right margins (B) 5mm(0.197inch) 5mm(0.197inch) Printing 5mm(0.197inch) Letter 5mm(0.197inch) 5mm(0.197inch) 5mm(0.197inch) Scan Letter 5mm(0.197inch) 5mm(0.197inch)

  • Page 27: Loading Paper

    2.4.Loading Paper • Printer appearance may differ because of various models and functions, Note: so the schematic diagram is only for your reference. 2.4.1.Loading into the Automatic Feeder Tray 1. Slide out the automatic feeder tray from the printer. 2. Slide the clip of extended tray of auto feed tray, paper length deflector and paper width deflector to the slot suitable for paper size, in order to match paper length and width.
  • Page 28 3. Before loading paper, please unfold the stacked paper to avoid a paper jam or feed error, and then load the paper into the tray print-side down.The automatic feeder tray can be loaded up to 250 pages, 80g/m² paper 4. Raise the output tray to avoid the printed paper from slipping and falling, or immediately remove the printed document after the printing is complete.
  • Page 29 2.4.2.Install manual feed tray 1. Raise the output tray to avoid the printed paper from slipping and falling, or immediately remove the printed document after the printing is complete. 2. Open manual feed tray. 3. Slide the paper deflector of manual feed tray to match the two sides of paper. Do not use excessive force;otherwise, paper will be made jammed or skewed.
  • Page 30 4. Put a flat printing medium into the manual feed tray with both hands. • Note: The printer will enter manual feed mode automatically when you put papers inside the manual feed tray. • Please put one printing medium inside the manual feed tray each time and put in another piece after finishing printing.

  • Page 31: Paper And Manuscript Use Process

    2.5. Paper and Manuscript Use Process Manuscript requirements: Source Type Size Automatic A4, A5, B5, document A6,Letter,Folio,L Plain paper feeder (ADF) egal A4, A5, B5, Letter, Plain paper, thin paper, thick paper, Platen Full Scanning transparent film, carton paper, label paper, Platen, Custom envelope 2.5.1.Scanning With Tablet...
  • Page 32 3) Align the manuscript to match the appropriate paper size. If the manuscript does not match with any size marker, please align the Note: • upper-left corner of the manuscript with the arrow. • Make sure there is no document in the ADF. If a document is detected in the ADF, it will be more preferential than that on glass platen.

  • Page 33: Scanning With Tablet

    2.5.2. Scan with the automatic document feeder (ADF) 1) Put the original into the ADF with its front upward and top fed first. 2) Adjust the document guide till it gets close to the paper stack. Note: • The ADF supports feeding 50 pieces of paper at most that should be fed one by one.

  • Page 34: Driver Installation And Uninstallation

    3. Driver installation and uninstallation 3.1. How to install Windows printer driver Windows driver installation software provides two installing methods: one-click installation and manual installation.We recommend one-click installation, which can help to install driver automatically in a faster and more convenient way.If you have any difficulty in using one-clic installation, please try manual installation.

  • Page 35: One-Click Installation

    5. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.1.2. Method II: Connect the printer via wired network 1. Turn the power of printer and computer on. 2.
  • Page 36 • Windows 10 system: When the “DVD RW driver” window pops up from the right top corner of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the installation procedure. Note: • Some computers may be unable to auto play the CD beacase of system configuration.
  • Page 37 • If your software has searched several printers, click on the”One-click intallation” button, and the printer list interface will pop up. Please select the printer that you need according to your printer wired network IP address or host ID.
  • Page 38 Note:• If the printer you need is not shown in the list, please click “Refresh” button to search again. If it is not found, please check if the printer and computer are in the same network. (Please see Chapter 5.3 for how to check).
  • Page 39 4. Click on the “I agree” button on the right buttom corner after reading the license agreement and enter into driver installation interface. 5. Click the “One-click installation” button in Method III to install driver software. Note: • You can put your mouse cursor in the “One-click installation” button to check the popup information in order to confirm if the current printer is the one you need to install through IP address before you click the button.
  • Page 40 • If your software has searched several printers, click “One-click intallation” button, and the printer list interface will pop up. Please select “Configure printer with Wi-Fi via USB an install” and select USB printer, click “Confirm” button and enter into installation process t complete automatic network configuration and driver installation Note: •...
  • Page 41 II. Connect computer to router via network cable 1. Connect computer to router via network cable. 2. Connect the printer to computer via USB cable, then power the printer on. 3. Place the attached installation CD in the computer CD-ROM: •...
  • Page 42 • Click on the “One-click installation” button if your software has only searched only one printe, and the wireless network configuration interface will pop up, input the SSID an password that you need, then click “Confirm” button, and enter into installation process. The process may need some time, and the duration is related to your computer configuration please wait patiently.
  • Page 43 Note:• When the printer IP address changes under printer driver installed with host ID , you can also directly print without re-installing the driver. If you need to install the printer driver with the host ID, please check the option "Install the printer in the list with host ID".
  • Page 44 2. Connect computer to the Wi-Fi Direct network of the printer (please refer to Chapter 5.2.2.2 for setup method). 3. Place the attached installation CD in the computer CD-ROM: • Windows XP system: automatically run the installation procedure. • Windows 7/Vista/Server 2008 system: Pop up “Autoplay” interface, click “Autorun.exe” to run the installation procedure.
  • Page 45 6. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.1.3.2. The printer is already connected to wireless network 1. The printer is already connected to wireless network, you can print the “Network configuration page”...
  • Page 46 Note:• You can put your mouse cursor in the “One-click installation” button to check the popup information in order to confirm if the current printer is the one you need to install through IP address before you click the button. •...
  • Page 47 • If the software has searched several printers, the printer list interface will pop up. Please select the printer you need according to your printer wired network IP address or host ID . Note:• If the printer you need is not shown in the list, please click “Refresh” button to search again.

  • Page 48: Manual Installation

    6. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.2. Manual installation • Before installing the drive, you need to learn about printer model by printing printer information page out and check the product name (please refer to Chapter 12.4 printing methods).
  • Page 49 7. The software installs the driver automatically and the installation process may need some time. The duration is related to your computer configuration, please wait patiently. 8. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly.
  • Page 50 9. The installation software will search the printer automatically and the searching process may need some time. 10. After finishing searching, select the printer that needs to be connected and click “Next” Note: • If the printer you need to connect is not in the list of printers searched, please click “Refresh”...
  • Page 51 3.1.2.3.1. Installation in basic structure mode 1. Connect computer to access point (wireless router). 2. Connect the printer to computer via USB cable, then power the printer on. 3. Place the attached installation CD in the computer CD-ROM: • Windows XP system: automatically run the installation procedure. •...
  • Page 52 8. Select “Yes, I want to configurate the printe ’s wireless network” on the wireless setup window popped out, and operate according to the prompts to set up the printer to wireless network (please refer to Chapter 5.1.1 for setup method). 9.
  • Page 53 11. The software installs the driver automatically and the installation process may need some time. The duration is related to your computer configuration, please wait patiently. 12. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly.
  • Page 54 8. Select “No, the printer has been connected to wireless network” on the wireless setup window popping out, and then click “Next”. 9. The installation software will search the printer automatically and the searching process may need some time. 10. Select the printer needs to be connected and click “Next”. Note: •...

  • Page 55: Method Of Driver Unistallation

    1. Click the Start menu of computer and then click All programs. 2. Click Pantum, and then Click Pantum XXX Series. Pantum XXX Series where XXX represents product model. 3. Click uninstall to delete the driver according to instructions on uninstall window.

  • Page 56: Macos System Driver Installation

    1. Turn the power of printer and computer on. 2. Insert the CD companying with printer in the CD driver of your computer, and double click Pantum XXX Series installation package. (XXX in Pantum XXX Series represents product model.) 3. Click “Continue”.
  • Page 57 5. Click “Agree” on the prompt window popping out to accept the licensing agreement. 6. Click “Install”. 7. Input computer password and click “Install Software”. 8. Click “Continue Installation” on the prompt window popping out. 9. The system will finish driver installation automaticall . •...

  • Page 58: Add Printer To Macos System

    3.3.Add printer to macOS system 3.3.1.Add up the printer via USB 1. Connect the printer to computer with USB cable and then turn power on. 2. Enter the “System Preferences” – “Printers & Scanners” of computer. 3. Click button to select “Add Printer or Scanner”. 4.

  • Page 59: Add Airprint Printer

    3. Enter the “System Preferences” – “Printers & Scanners” of computer. 4. Click button to select “Add Printer or Scanner”. 5. Select printer and then select the corresponding printer mode from the “Use” menu popping out. 6. Click “Add”. 3.3.4. Add AirPrint printer 1.

  • Page 60: Wired Network Setup (Applicable To Wired Network Models)

    4.Wired network setup (applicable to wired network models) In case printers support wired network printing, they can be connected to network to control printer to print in wired network mode. 4.1.Set IP Address The IP address of the printer may be automatically obtained through DHCP function or set manually.

  • Page 61: Wireless Network Setup (Applicable To Wi-Fi Models)

    5.Wireless network setup (applicable to Wi-Fi models) Wireless network connection type is divided into basic structure mode and Wi-Fi Direct mode. If you have problems with wireless network setup, please refer to Chapter 5.3 Wireless Network Setup FAQs. Basic structure mode: connecting to a wireless device via router 1.
  • Page 62 5.1.1.2.Setup methods of wireless network setup tools 1. Take the wireless network setup tool in computer. 1) Windows system: Click the “Start menu” – “All programs” - “Pantum”- Product name – “Wireless network setup tool”. 2) macOS system: click “Go” - “Applications” - “Pantum” - “Utilities” - “Wireless Network Configuration Tool” on the computer Finder menu bar.
  • Page 63 Note: • The SSID you selected should be consistent with the SSID of access point (wireless router) connected to your computer. 2) Please tick “No” to configure other wireless network needed to connect to. Complete configuration according to interface prompt. Note: • At present, the printer supports 3 types of safe modes: none, WEP and WPA/WPA2. 1) None: There is no encryption method used. 2) WEP: Send and receive data via security key by using WEP (Wired Equivalent Privacy).
  • Page 64 2.2 The computer is not connected to wireless network Input the SSID (case sensitive) and password of access point (wireless router) in the interface below. Complete configuratio according to interface prompt. Note: • If you do not know the SSID of access point (wireless router), please click “Print Wireless Network Information Page” to view the SSID of the needed access point (wireless router).
  • Page 65 1) Use WPS method to perform steps below to start wireless network on printer. (Please refer Chapter 5.1.2 for detailed WPS configuration) 2) Judge if the printer is successfully connected according to the status of Wi-Fi indicator on printer. If configuration failed, please click “Previous” to configure again; if configuration succeeded, please click “Done” to complete configuration. Note: • If the printer cannot be used normally after wireless network setup is finished, please install the drive again.

  • Page 66: Wi-Fi Protected Setup (Wps) Setup

    5.1.2.Wi-Fi Protected Setup (WPS) setup If the access point (wireless router) supports Wi-Fi Protected Setup (WPS), the Wi-Fi key on the control panel of printer and WPS key on access point (wireless router) can be pressed in order to connect the printer to wireless network. 5.1.2.1.Preliminary preparations 1.

  • Page 67: Wi-Fi Hotspot Mode

    5.2.Wi-Fi Direct mode You can connect wireless client (including the computer and mobile device with wireless network feature) to wireless network printer without using the access point (wireless router). 5.2.1.Preliminary preparations 1. Printer with the Wi-Fi Direct feature. 2.Wireless client (including computer and mobile device with wireless network feature). 5.2.2.Wi-Fi Direct connection Before connecting to printer hotspot, turn on direct Wi-Fi connection of the printer by short pressing "Wi-Fi"...

  • Page 68: Wi-Fi Hotspot Configuratio

    3. Select “Advanced” and then select “Wi-Fi Direct” in advanced WLAN interface. 4. Select printer SSID on direct interface to launch a connection invitation. 5. Press “OK key” to confirm connection when the panel lead to prompts whether to connect to start Wi-Fi Direct connection. Note: • In case of auto connection mode, the mobile device will start to connect automatically after initiating connection invitation without panel confirmation. 5.2.2.2.Connection method of wireless client that does not support Wi-Fi Direct function (input password to connect) 1.
  • Page 69 2. SSID cannot be found when network is connected • Inspect if the power switch of access point (wireless router) is turned on. • The printer cannot find the SSID of the access point (wireless router) you need to connect, please check the SSID of access point and try to connect again. • Every time when the setup of access point (wireless router) is changed, you must set up the wireless network of printer again. 3. Connection failure • Please inspect if the safe mode and password of access point (wireless router) and printer is correct. •...

  • Page 70: Web Server

    6.Web server You can manage printer setup via the embedded Web server. 6.1.Visit the embedded Web server 1. Turn on the power of printer and computer. 2. Connect the printer to network to ensure that the printer is connected to the network where the computer is connected to (please refer to Chapter 4 Chapter 5...

  • Page 71: Ip Address Setup

    6.2.1.IP address setup You need to connect your printer to network before IP address setup. 1. In case of wired network model, connect the printer to wired network by connecting to its network interface with network cable. 2. In case of wireless network model, the printer can be connected to wireless network via wireless network setup tools or Wi-Fi Protected Setup(WPS) (please refer to Chapter 5.1).

  • Page 72: Wireless Setup

    6.2.1.2.IPv6 setup 1. Turn on printer power to connect printer to network. 2. Log in the embedded Web server (please refer to Chapter 6.1 for login method). 3. Click “Settings” – “Network settings” – “Protocol Settings” – “IPv6”. 4. Tick “Enable IPv6 protocol” and “Enable DHCPv6” (ticked by default) and then click “Apply”. You can refresh the browser and view the “IPv6 Local Link Address”...

  • Page 73: Machine Setup

    6.2.2.4.Wi-Fi Direct setup 1. Click “Settings” – “Network settings” – “Wireless setup” – “Wi-Fi Direct”. • If Auto selected, the mobile terminal will realize automatic connection upon Note： initiating the connection invitation without the need of confirmation on panel. • If Manual selected, the mobile terminal cannot realize connection until initiating the connection invitation prior to confirmation on panel.
  • Page 74 I. Set the E-mail address book Log in the embedded Web server (please refer to Chapter 6.1 for login method). Click “Settings” – “Machine settings” – “System”. 3. Click "Create" to pop out a window as below and edit the contact name and input the e-mail address, and then click "Apply".
  • Page 75 6.2.3.3.Configure the FTP address book If you want to scan a file to the FTP server, you need to configure the FTP address book first.When scanning, you may send the image scanned to the FTP server.Before configuring the FTP address book, you may need to ask your network administrator for the server IP address, port number, login name, password and server name.

  • Page 76: Print

    7.Print 7.1.Print Function You can set the print function through "Start"-"Devices and Printers"- select corresponding printer- right click – set print function in "Printing preferences". Some functions are as follows: Functions Diagram Automatic Two-Sided Printing Collate Print Reverse Print N-in-1 Poster Print(for Windows Operation System only) Zoom Print...

  • Page 77: Print Settings

    7.2.Print Settings You can set up printing parameters with the following two methods before sending printing work (such as paper type, paper size and paper source). Temporary printing Permanent default Operating setup change setup change system 1. Click “Start” menu- “Control Panel” 1.

  • Page 78: Printing With Manual Feed Tray

    7.4.2.Printing with manual feed tray When you put papers in the manual feed tray, the printer will enter manual feed mode. • Manual feed mode means that papers will be fed from the manual Note： feed tray first if there are papers being put inside it. •...

  • Page 79: Duplex Printing Unit Setup

    7.5.1.Duplex printing unit setup For the purpose of achieving the best printing result, you can set up the paper size of duplex printing unit. As for duplex printing of A4 and 16K papers, the slide should be adjusted to the A4 position;...

  • Page 80: How To Carry Out Auto Duplex Printing

    7.5.2.How to carry out auto duplex printing 1. Open the print job to be printed from the application (such as a Notepad). 2. Select Print from the File menu. 3. Select printer of the corresponding model.
  • Page 81 4. Single click “Preferences” for printing setup. 5. Select the “Duplex” in “Basic” tab and then select “Long Edge” or “Short Edge”. 6. Single click “OK” to finish printing setup. Click “Print” to realize auto duplex printing.

  • Page 82: Fine Mode Printing

    7.6.Fine mode printing The Fine mode is applicable to engineering drawings and fine lines printing. Set up fine mode in the basic page of printer preference . After setup, fine printing mode can be realized.

  • Page 83: Mute Printing

    7.7.Mute printing If the Mute Printing is set, the printing noise will be reduced but the printing will slow down to some extent. The operating steps of mute printing are as follows (applicable to printers that are installed via USB connection) Windows 7 is taken as the example in the following operation.

  • Page 84: Auto Shut-Off Setting

    7.8.Auto shut-off setting “Auto shut-off setting” to set off condition and off delay of printer. 1. Enter computer “Start Menu” – “Control Panel” – View “Devices and Printers”. 2. Right click printer, select “Printer properties” in drop-down list. 3. Enter “Secondary Settings” option and set “Auto shu-off setting”. 4.

  • Page 85: Open Help Document

    7.9.Open Help Document You can open the "Printing preferences" and click "Help" button (for Windows Operation System only). The help document contains the user guide where you can find the information on print settings.

  • Page 86: Copying

    8. Copying 8.1. Copying function Copy Instructions Multipage Print a multi-page document to a piece of paper. Print several identical images to a piece of paper. Clone Poster Print a one-page original to pieces of paper. Collated copy Collate copies of an original. Common Duplex copying It supports manual duplex copying for originals.

  • Page 87: Common Copying Setting

    8.4. Common copying setting Change relevant setting with “copying setting menu” for better copying effect. 1. Press "Copy" and then "Menu" on control panel to enter the "Menu Setting" interface. 2. Press "OK" to enter the "Copy Setting" interface. 3. Press “direction key to select option to be set and press “OK key” to set option. Note: ·...

  • Page 88: Resizing

    8.4.3.Resizing When original document is copied, resize image copied. The resizing includes “fixed” and “manual adjustment” and the default value is 100%. 1. Fixed resizing: 100%、141% A5->A4、122% A5->B5、115% B5->A4、97% LTR- >A4、94% A4->LTR、86% A4->B5、81% B5->A5. e. g.: 70% A4->A5： 2. “Manual adjustment” applies to copying with glass platform only, the adjustment scope of which is 25%-400% and 5% can be adjusted each time after “direction key”...

  • Page 89: Clone

    8.4.5.Clone Through setting on clone feature, you may print multiple original images on one piece of paper. Copying with the ADF and the glass platen are both supported. The clone copying includes 3 modes: 2x2： 3x3： 4X4： Note: ·The “clone” and “resizing function” cannot be set at the same time. 8.4.6.Poster Poster setting enables the printing of one piece of original document on several pieces of paper.

  • Page 90: Collated Copy

    8.4.7.Collated copy The "Collated Copies" feature supports only copying with the automatic document feeder (ADF). The collated copy includes 2 modes: Startup: Closed: 8.4.8. Manual duplex copying You may use the glass platen or the ADF for duplex copying. The followings are examples of copying with the ADF.
  • Page 91 8.4.8.1. Steps of duplex original copying 1) Put an original into the ADF with its front upward and its top fed first; meanwhile, make sure there are some paper in the carton. 2) Operate following steps described in Chapter 8.4. Select Duplex Copying and then press “OK”...

  • Page 92: Paper Setting

    5) After completion of copying one side, put the paper into the entrance as shown in figure (without turnover or rotation). Note: ·If the turnover prompt on panel times out, the machine will execute one-sided copying automatically. 6) Press "Start" to begin copying the other side. 8.4.9.Paper setting Select the paper size and paper type of original copying in Paper Settings menu.

  • Page 93: Arrangement Mode

    8.5.1.Arrangement mode There are 4 arrange modes for ID card copying totally: Whole page up-down Half page up-down Half page left-right A5 left and right Position: Half page up-down: default mode; put ID card at “orange left half area” of glass platform. Half-page up and down, half-page left and right or A5 left and right: put the ID card in the "blue area"...

  • Page 94: Receipt Setting

    8.6. Receipt setting For better copying effect of bills, you can enter the "Bill Copy Setting" menu to change relevant settings. 1. Press "Bill Copy" and then "Menu" on control panel to enter the "Menu Settings"interface. 2. Press "OK" to enter the "Bill Copy Setting" interface. 3.

  • Page 95: Scan

    9.1.1. Pantum Scan Application Operation Steps: 1) Double click on "Pantum Scan Application" on the computer, the icon is shown as below: 2) The prompt window is shown as below: 3) Set Scan in the right list. Click "Scan" on the bottom right corner and start scan.

  • Page 96: Twain Scan Driver

    This product complies with the TWAIN and Windows Image Application (WIA) standard. If using the application which supports TWAIN and WIA standard, users can use the scan function and directly scan the images to the open application. The handbook requires Office Software (Word and Excel) and Photoshop ,for example, to show the operation.
  • Page 97 4) After the window pops up, set the scan information in the right list of "Basic Setting" and "Advanced Setting". Click on "Scan" and start scan. If you desire to change a scanning port, please click "Port" at the lower part of above picture to select a scanning port, as shown below:...

  • Page 98: Wia Scan Driver

    9.1.2.2. Photoshop Operation Steps: 1) Launch Photoshop, click on "File" – "Import" on the top left corner and select TWAIN Scan, as is shown below: 2) After the window pops up, please refer to Step 4 of 9.1.2.1 to see the specific operation steps. 9.1.3.
  • Page 99 3) Click on "Device" and select WIA Scan,click the “Custom Insert” below. 4) The prompt window as is shown below, set the scan information. 5) Click on "Adjust the Scanned Image Quality" on the bottom left corner of the above picture, the advanced properties interface will pop up, then users can set the scan;...
  • Page 100 2. Photoshop Operation Steps: 1) Launch Photoshop, click "File"- "Import" on the top left conrner and select WIA Scan, as is shown below: 2) After the window pops up, please refer to Step 4 and Step 5 of 9.1.3.1 to see the specific operation steps.
  • Page 101 9.1.3.2.WIA 2.0 Scan (Windows Vista / Windows Server 2008 and later versions) Operation Steps: 1) Click on "Start"- "All Programs"- "Device and Printer" on the left bottom of the desktop. 2) When the pop-up window appears, select the printer you want to use, and right click the mouse.
  • Page 102 3) Click on "Start Scan" in the above option bar. 4 ) After the window pops up, set the scan and click "Scan" on the bottom right corner and start scan.

  • Page 103: Mac System Scan

    9.2.Mac System Scan 9.2.1.ICA Scan 9.2.1.1.Open ICA via "Print and Scan" Operation Steps: 1) After installing the printer driver, click "System Preferences" icon on the bottom left corner of the computer desktop. 2) After the window pops up, click on "Print and Scan".
  • Page 104 3) After the window pops up, click on "Scan". 4) Click on "Open Scanner" and the scan window will pop up.
  • Page 105 5) Click on "Show Details" on the bottom right corner to set the scan parameters. 6) Click on "Scan" on the bottom right corner and start scan. 9.2.1.2. Call CIA through applications Operation Steps: 1) Click on "Finder" icon on the bottom left corner of the computer desktop, or use keyboard shortcuts command+shift+C to open the window.

  • Page 106: Twain Scan

    2) After selecting the printer in the left list, set the scan parameters in the right list. Click on "Scan" on the bottom right corner and start scan. 9.2.2. TWAIN Scan Take Photoshop as an example. Operation Steps: 1) Launch Photoshop, click on "File" – "Import" on the top left corner and select TWAIN Scan, as is shown below: 2) After the window pops up, please refer to Step 4 of 9.1.2.1...

  • Page 107: Push Scan

    9.3. Push Scan This section is mainly to introduce how to scan files to PC, E-mail, FTP and USB with the printer's control panel. Note:· The one-page file scanned to PC, E-mail or FTP could be saved in PDF, TIFF or JPEG; if scanned to USB, it could be saved in PDF and JPEG. ·...

  • Page 108: Scan To E-Mail

    9.3.2. Scan to E-mail You may scan a black-white or color file as an appendix to the e-mail application, with specific operation steps as follow: 1. Be sure the printer and the computer are both switched on and connected with each other properly.

  • Page 109: Scan To Ftp

    9.3.3. Scan to FTP Be sure the user is in an Internet-connected environment in scanning files to FTP server. If you want to scan large files, you may need to input the server address, user name and password to log in the server, with specific operation steps as below: 1.

  • Page 110: Scan To U Disk

    9.3.4. Scan to U disk This printer supports scanning files to USB without a computer. Before operation, please make sure the USB has enough storage space. The specific operation steps are as follow: 1.Insert the USB into the printer's front USB interface. 2.

  • Page 111: Fax

    10. Fax 10.1. Connect Devices · “ ” port is used to connect fax with telephone line. “ · ” port is used to connect external telephone. Note: · It is recommended to use the traditional analog phone service (PSTN: Public Switched Telephone Network) in connecting telephone line.
  • Page 112 3) Choose the Fax option you want to set by pressing the page up and down keys. 4）Here can be a total of 16 settings, set the standard as follows: Description Options Resolution You may select the faxing definition from options of “Standard, Fine, Super Fine and Image”.

  • Page 113: Fax Functions

    If Fax is sent or received abnormally due to disturbance on Compatibility telephone line, try to switch to VOIP compatibility mode. To adapt to different telephone lines in different countries, Country / Region settings on different countries or regions are needed. Fax Report You can use the options in Fax Report to print the Fax report as you need.

  • Page 114: Receive Fax

    5) After all scanning complete, activate the fax to send. Note: · In order to prevent damage to this product, do not use a manuscript with correction tape, correction fluid, paper clips or staples on it. In addition, do not load photos, small manuscripts or brittle manuscripts into the automatic document feeder.

  • Page 115: Set The Interference And The Telephone Line Compatibility Of Voip System

    10.3.2.1. Auto receiving under fax mode In receiving the fax, the machine answers the call with the set ring count and then receive the fax automatically. The ring count defaults to 4 times. To change the ring count, please see Chapter 10.2 Chapter To adjust the ring volume, please see...

  • Page 116: Other Fax Functions

    10.3.4. Other Fax Functions For settings on fax, please see Chapter 10.2 Chapter 1. Group Sending This printer supports sending one original to several fax numbers, with the ability of up to 20 fax numbers sent to at the same time. 2.

  • Page 117: Pc-Fax

    7. Speed dial You may edit the quick-dial and group-dial numbers in the address book for quickly dialing in sending a fax. 1) Speed Dial Number In the Fax interface, press the Contacts button to enter the speed dial interface, enter the speed dial number, and the system will automatically search for it.
  • Page 118 4) Click "Print" to present the "Send Fax" interface. 5) Enter the Name and Fax Number, then click Add to recipient list; If you want to send the Fax to multiple addresses, you can continue to enter their Name and Fax Number, then click Add to recipient list.

  • Page 119: Mobile Print/Scan/Fax

    >Service & support > Driver download >Select printer model > Download and install. 2. You can use Google Play Store > Apps > to search Pantum Mobile Printing > Download and install. How to download it for iOS mobile device: Click the App Store icon >...
  • Page 120 3. Click "Add a printer" button at the top of interface, then select the way according to your habit to add theprinter. 4. Select the function you want and then do relevant settings to meet your functional demands. Note: • If failure of operation, please check if your Android mobile device has access to the wireless network into which your printer is connected.
  • Page 121 11.1.3.2.2. Operation steps 1. Turn on printer power. 2. Click “PANTUM” icon on the main screen of an iOS device and the following interface will pop out. 3. Click "Add a printer" button at the top of interface, then select the way according to your habit to add theprinter.

  • Page 122: Mopria Mobile Print

    3. Open the files you need to print with Adobe Reader on the Android device. 4. Click 5.Tap “print”. 6.Please make sure the Pantum printer is selected. If you selected other printer (or failed to select any printer), please tap the pull-down menu of printer, and select your Pantum printer.

  • Page 123: Nfc Function

    11.3.NFC function NFC function allows non-contact point-to-point data transmission between electronic devices. To use this function, you need to install the Pantum printer App on a mobile phone that supports NFC, or conduct Mopria mobile printing after finishing Wi-Fi Direct connection through NFC function.

  • Page 124: Airprint Mobile Print

    3. Open the files you need to print in the format of PDF on the iOS device. 4. Click 5. Tap “print”. 6. Please make sure the Pantum printer is selected. If you select other printers (or no printer), please click printer option and then select your Pantum printer.

  • Page 125: General Settings

    12.General Settings This Chapter mainly introduces some general settings. Note: • The panel appearance may be a little different due to difference in type or function. All diagrams are only for reference. 12.1. System Settings 12.1.1. Ink saving setting You can select the save toner mode which can reduce toner consumption and reduce printing cost.

  • Page 126: Language Setting

    12.1.2.Language Setting "Language Setting" is used to select the language to be displayed on the control panel. 1) Press "Menu" to enter the menu setting interface. 2) Press "▲" or "▼" to select "System Setting" and then press "OK". 3) Press "▲" or "▼" to select "Language set" and then press "OK" to do language setting. 12.1.3.Restore Factory Settings “Restore factory settings”...

  • Page 127: Sleep Time Setting

    12.1.4.Sleep Time Setting Sleep mode can reduce the energy consumption of printer effectively, and “Sleep time setting” can be made in the idle time before the device enters sleep mode. 1) Press "Menu" to enter the menu setting interface. 2) Press "▲" or "▼" to select "System Setting" and then press "OK". 3) Press direction key “▲”...

  • Page 128: Print A Page For Clean & Fix

    12.1.6.Print a Page for Clean & Fix "Print a Page for Clean & Fix"function can clean the toner, paper powder and other inpurities, so as to realize better printing effect.The printer will start up Print a Page for Clean & Fix function automatically after the printer has printed a certain number of pages.

  • Page 129: Sound/Volume

    12.1.8. Sound/volume (applicable to machine with the fax feature) You may set the up and down of sound/volume or shut down. 1) Press "Menu" to enter the menu setting interface. 2) Press "▲" or "▼" to select "System Setting" and then press "OK". 3) Press "▲"...

  • Page 130: Network Settings

    12.2.Network Settings You can check or set network status via network setting. 1) Press "Menu" to enter the menu setting interface. 2) Press direction key “▲” or “▼” and select “ Network Set” option. 3) Press “OK” key to set “Network set”, “wireless network setting” and “Wi-Fi Direct”. 12.3.Network Information You can check the network status through Network Information.

  • Page 131: Print Information Report

    12.4. Print information report You can print information report by operating control panel. These pages can help you to learn about product information, and diagnose and solve product failures. 1) Press "Menu" to enter the menu setting interface. 2) Press "▲" or "▼" to select "Info.report". 3) Press “OK”...

  • Page 132: Configure The E-Mail Address Book

    12.6. Configure the e-mail address book (Applicable to machine with the fax feature) 1) Press “Scan” and then “Menu” on control panel to enter the “Menu Setting” interface. 2) Press “OK” to enter the “Scan setting” interface. 3) Press “▲” or “▼” to select “Email Add.” and then press “OK”. 4) Press “▲”...

  • Page 133: Routine Maintenance

    13.Routine Maintenance Note: • Printer appearance may differ because of various models and functions,so the schematic diagram is only for your reference. 13.1.Cleaning the Printer Note: • Please use mild detergents. • Some parts of the printer are still in high temperature within a short time after use.
  • Page 134 3. Open the front cover and take the laser toner cartridge out along the track. Note: • When removing the toner cartridge, put the toner cartridge in a protective bag or wrap it with thick paper to avoid direct light damaging the toner cartridge. 4.
  • Page 135 6. Open the auto feed tray and wipe the pickup roller gently with dry lint cloth. Note: • the machine with the ADF should be regularly cleaned, removing dirt on the top cover of the ADF. Please wipe the place as shown in figure with a soft cloth.

  • Page 136: Toner Cartridge And Drum Component Maintenance

    13.2.Toner cartridge and drum component maintenance 13.2.1.About toner cartridge and drum component component 1.Cartridge, use and maintenance of the drum assembly. Please use the original toner cartridge for better printing quality. Please pay attention to the following items while using the toner cartridge: •...
  • Page 137 Toner cartridge replacement steps: 1. Power off the printer. 2. Open the front cover and then remove the laser toner cartridge along the guide rail. 3. Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out.
  • Page 138 4. Open the package of the new toner cartridge and hold the toner cartridge handle to shake it left and right for 5 – 6 times, so that the toner inside can be uniformly dispersed. 5. Pull the seal out and take the toner protection cover out. 6.
  • Page 139 8. Close the front cover. Replace the drum assembly steps are as follows: 1. Power off the printer. 2. Open the front cover and take the laser toner cartridge out along the track. 3. Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out.
  • Page 140 4. Open the package of new drum component, take the protection device of drum component, and put the drum component on a horizontal table. 5. Install the drum component along the inner track to finish installing toner cartridge. 6.Take the drum component with toner cartridge installed and install it inside the printer along the inner track of printer to finish installing.

  • Page 141: Troubleshooting

    14. Troubleshooting Please read this section carefully. It may help you to solve common problems encountered during the printing process. If the problems persist, please contact Pantum Aftersales Service Centre. Prior to handling common problems, first check that: • The power cord is connected correctly and the printer is powered on.
  • Page 142 2. Gently pull the jammed paper out. 3. Install paper tray. 4. Open the front cover.

  • Page 143: Paper Jam In The Fuser Unit

    5. Take the laser toner cartridge out along the track. (For the purpose of preventing printing quality from affecting by the exposure of photosensitive drum, please put the laser toner cartridge inside the protection bag or warp it with thick paper). 6.
  • Page 144 1. Open the front cover and then remove the laser toner cartridge along the guide rail. 2. Open the rear cover. 3. Open the fuser door using the handles on both sides.
  • Page 145 4. Gently pull the jammed paper out. 5. Close the back cover after removing the paper jammed. 6. Install a new toner cartridge and then close the front cover; then, the printer will recover printing automatically.

  • Page 146: Duplex Unit Jam

    14.1.3.Duplex Unit Jam 1. Remove the duplex printing unit from the back of the printer. 2. Remove the jammed paper from the duplex unit. 3. If the paper does not come out along with the duplex unit, open the tray and remove the jammed paper directly from the bottom.

  • Page 147: A Paper Jam Occurs On The Automatic Document Feeder (Adf)

    • If you cannot remove the jammed paper yourself, please contact your local Pantum authorized repair center or send the printer to the nearest Pantum authorized service center for repair. • Printer appearance may differ because of various models and functions, so the schematic diagram is only for your reference.
  • Page 148 3. After removing the paper jamed, close the top cover and then the printer will be back to the ready state. 4. If it is difficult to remove the paper jammed, please try to open the scanner cover and remove it from the pressing block.

  • Page 149: Software Failure

    14.2.Software Failure Problem Solution The printer icon will not be displayed Reinstall the printer driver. Ensure that the USB in the “Printer and fax” folder. interface cable and the If the failure still exists after restarting the Make sure The printer is in Ready mode but it the network cable of USB cable is connected will not perform any print job.

  • Page 150: Common Troubleshooting

    ADF for or feed failure in copying scanning again. or scanning with the ADF. Note: • If the problem remains, please contact Pantum Customer Service. 14.4. Common Troubleshooting 14.4.1.Common Trouble Fault phenomenon Cause Trouble Type Solution 14.4.2...
  • Page 151 • Power cord of the device • Ensure proper is not properly connected. connection of the power cord. The cable between the computer and the printer • Please disconnect the is not connected properly. printer cable and then connect it again. Error in specifying the print port.
  • Page 152 • Internal parts failure. Separate the print media or use better quality and dry print media. Note: • If the trouble still can not be shooted after the above operations, please contact Pantum Customer Service.

  • Page 153: Image Defects

    14.4.2. Image Defects Problem Cause Solution • The print media does not meet the • Please use proper print media usage specifications, for example the within the specification range. media is damp or too rough. • Set the resolution and •...
  • Page 154 • Dirty toner cartridge. • Clean or replace toner cartridge • Damaged inner parts of toner cartridge. • Clean the mirror of the laser at the back of the printer. • The reflective glass of the laser inside the printer is dirty. •...
  • Page 155 • Clean or replace toner cartridge • Dirty toner cartridge. • Clean the internal transfer part of • The transfer roller inside the printer is the printer. dirty. • The transfer voltage inside the printer is abnormal. The back of the printout is dirty •...

  • Page 156: Falla De Fax

    14.5. Fax faults Trouble Type Fault phenomenon Solution • If you cannot hear the dialing tone after picking The dialing tone cannot be heard. up the receiver, please check the connection of all telephone lines between the fax and the wall- Telephone mounted socket.
  • Page 157 The dialing fails to be • Please check the connection of power cable. done • Please check the connection of telephone line. • Change the (audio/pulse) settings. Please set in the fax sending menu with the dialing way supported for telephone line. The printer is poor in •...

  • Page 158: Menu Structure

    15. Menu Structure With the help of menu structure of this printer on the panel menu, you may know and set various functions. The steps of printing are as follows: 1) Press "Menu" to enter the menu setting interface. 2) Press "▲" or "▼" to select "Information Report". 3) Press "OK"...

  • Page 159: Product Specification

    ,and product specifications vary from different countries and regions. • These values are based on the initial data. For more information about the latest specifications, please visit: www.pantum.com. 16.1.Overview of the Specifications M6700 Series:415mm*365mm*310mm Product Size(W*D*H) M6800/M7100/M7200/M29/L2710 Series: 415mm*360mm*352mm M6700 Series: 9.5Kg...
  • Page 160 Network standby: the model with wireless function: 2.366W the model without wireless function: 1.888W Power Consumption Standby: ≤ 45W Shutdown: ≤ 0.5W TEC: conforming to requirements of EnergyStarV2.0 and Chinese energy efficency rating Microsoft Windows XP/ Windows Vista/ Windows 7/ Windows 8/ Windows 8.1/ Windows 10/ Windows Server 2003/ Windows Server 2008/ Windows Server 2012（32/64 Bit）...

  • Page 161: Print Specification

    16.2.Print Specifications Print Speed Please see Chapter 1.1. Print Time of First Page ≤8.5sec Please see Chapter 1.1. Print Language 16.3.Copy Specifications Copy Speed 30cpm(A4)/33cpm(Letter) Flatbed <10 seconds FCOT ADF <12 seconds Maximum Pages 99 pages for Successive Print 25%~400% Zoom Ratio Other Copy Functions "ID copy, Receipt copy, N-up copy, Clone copy"...

  • Page 162: Fax Specification (Applicable To Machine With A Fax)

    16.5.Fax specification (applicable to machine with a fax) Fax Type Black-and-white Modem Speed 33.6Kbps 650 pages Fax Memory MH/MR/MMR/JBIG Encoding ITU-T sg3/ECM Compatibility PC-FAX (Send), Fax Filtering, Group Sending, Fax Forwarding, Other Fax Functions Speed Dial, Group Dial, Delay Sending, Auto Redial, Auto Receive, Auto Shrink, Mobile Fax Environment PSTN、PBX、VOIP...
  • Page 163 Company Name: Magnell Associate, Inc. ( DBA NEWEGG.COM ) Office address:17560 Rowland St. City of Industry, CA 91748 TEL: （626）271-9700 USA Only...

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