Pantum M6700 Series Faq
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Pantum M6700 Series Faq

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M6700/M7100/M6800/M7200 Serial Printers FAQ:

M6700/M7100/M6800/M7200 Serial Printers FAQ: .............................................................................................. 1
①
Installation Issues: ................................................................................................................................... 6
one click installation? ( applicable to Wi-Fi or network models) .................................................................... 6
3. Where can I download the soft wares and drivers for my printer M6700/M7100/M6800/M7200 Series
Printer? .......................................................................................................................................................... 16
5. What's the WIFI default password of printer's wireless hotspot? ........................................................... 20
6. How to close Printer WIFI Hotpot Setting? ............................................................................................... 20
7. How to install the Printer with hostname？ ............................................................................................. 22
8.Where can I check the Hotspot IP address？ ............................................................................................ 26
9.
How to connect the printer under Mac system with cable Setting Guide? .......................................... 27
10.
28
11.
How to delete the driver in using? ................................................................................................. 31
12. How to install the driver in Linux Ubuntu system? ................................................................................. 33
13.
14.
How to install the printer driver manually in windows 10............................................................. 40
15.
How to delete the printer driver in Windows 10 ........................................................................... 44
② Cartridge Issues: .............................................................................................................................................. 45
1. How do I replace or insert a cartridge? ..................................................................................................... 45

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  • Page 1: Table Of Contents

    ① Installation Issues: ........................... 6 1. How to set up my Pantum M6700/M7100/M6800/M7200 Series Printer to a Wireless Network easily by one click installation? ( applicable to Wi-Fi or network models) ..............6 2. How do I setup a password for my WI-FI Connection? ( applicable to Wi-Fi models) ......10 3.
  • Page 2 1. How can I clear any paper jam in the printer? ..................56 2. Why the printer could not feed paper successfully? ................58 3. What kinds of paper can I use in my Pantum M6700/M7100/M6800/M7200 series printer? ....59 4. How to print multipage on one page? ...................... 59 5.
  • Page 3 2. How do I take a mobile print out from IOS? ..................... 66 3. How to print a PDF file from Android mobile phone? ................66 How to check the Pantum app version in Android system Guide? ............70 How to merge multi-page scanned documents into one PDF from M7100/M6800/M7200 (with “W”) Series Printer via Android mobile phone? ....................
  • Page 4 5. How to do Duplex Printing on Windows system? ..................97 6. How to cancel the “duplex printing” under Windows? ................98 7. How to cancel a printing job in the queue? ....................99 8. Why it will be smoked when printing?....................100 9.
  • Page 5 How to change the fax report status on M6800/M7200 Series Printer? .......... 137 2. How to close the fax report setting on M6800/M7200 Series Printer? ..........138 3. How to setting the Fax sending report on M6800/M7200 Series Printer?..........140 4.

  • Page 6: ① Installation Issues

    M6700/M7100/M6800/M7200 Serial Printers FAQ: ① Installation Issues: 1. How to set up my Pantum M6700/M7100/M6800/M7200 Series Printer to a Wireless Network easily by one click installation? ( applicable to Wi-Fi or network models) Here is the installation step: 1) Double-click on the Auto run file and then select “I agree” in the agreement.
  • Page 7 3) Please make sure that pc is connected with router via network cable or wi-Fi 4) Please connect PC with printer via USB cable to configure printer Wi-Fi...
  • Page 8 5) After installation is finished, “Installation Complete” interface will pop out, you can select to “print test page” or “Done”.

  • Page 10: How Do I Setup A Password For My Wi-Fi Connection? ( Applicable To Wi-Fi Models)

    2. How do I setup a password for my WI-FI Connection? ( applicable to Wi-Fi models) Step1: Make sure M6700/M7100/M6800/M7200 Series printer is power on. Step2: Connect to Printer AP by mobile phone or PC. The SSID is start with” DIRECT-***”, and follow with number and character string. Step3: Visit the Printer Web page via browser, Printer default address is 192.168.223.1 ：...
  • Page 11 Step5: Input default user name: admin, Default password：000000. And Login. Select “settings” Tap  wireless settings wireless Hot spot. Step6： Then set wireless Parameter Authentication  either WPA or WPA2. ： Set the password in the tap, then click “apply “. Step7...
  • Page 12 Disconnect equipment and printer, when reconnect them, it should input Step8： the password as step 7 setting. Remark...
  • Page 13 For M6700/M7100 Series printer, here is the way to recover factory default setting in case customer forgets the password: Step1: Please select ‘Menu’ Step2: Select’ NO.2-System set’ by page down butto Step3: Select’ NO3-Restore set’ by page down Step4: Select’ NO2-YES’, and it will be done. button...
  • Page 14 For M6800/M7200 Series printer, Here is the way to recover factory default setting in case customer forgets the password: Step1: Please select ‘Menu’ Step2: Select’ NO.2-System set’ by page down button...
  • Page 15 Step3: Select’ NO3-Restore set’ by page down Step4: Select’ NO2-YES’, and it will be done. button...

  • Page 16: Printer

    3. Where can I download the soft wares and drivers for my printer M6700/M7100/M6800/M7200 Series Printer? Here is the Download Link: M6700D https://global.pantum.com/global/drive/m6700d/ M6700DW https://global.pantum.com/global/drive/m6700dw/ M7100DN https://global.pantum.com/global/drive/m7100dn/ M7100DW https://global.pantum.com/global/drive/m7100dw/ M6800FDW https://global.pantum.com/global/drive/m6800fdw/ M7200FD: https://global.pantum.com/global/drive/m7200fd/ M7200FDN: https://global.pantum.com/global/drive/m7200fdn/...
  • Page 17 M7200FDW: https://global.pantum.com/global/drive/m7200fdw/ Please log in our website: Step1: http://global.pantum.com/global/ Step2: Please chose “Drivers &Downloads”, the picture will be shown as below: Step3: Please enter your model of your printer in the blank, the picture will be shown as below:...
  • Page 18 Step4: Please click the “Printer model” in the below picture: At last, please chose your system and “download “at the below of page, it will be Step5: done.

  • Page 19: How To Solve The Wireless Connection Failed When It Showed "The Printer Cannot Connect To Any Wireless Network With The Wireless Credentials Provided

    4. How to solve the wireless connection failed when it showed "The printer cannot connect to any wireless network with the wireless credentials provided"? Reason1: It is inconsistent with the network name, safe mode and password. Solution: It needs to enter the corresponding name, mode and password of internet. Please don’t select “Enter SSID Manually”...

  • Page 20: What's The Wifi Default Password Of Printer's Wireless Hotspot

    5. What’s the WIFI default password of printer’s wireless hotspot? The WIFI default password is “12345678” 6. How to close Printer WIFI Hotpot Setting? Step1: Log in the IP addresses 192.168.223.1 when your WIFI is connected to the printer.
  • Page 21 Step2: Chose “Setting” in the below picture Step3: Chose “wireless Hotpot” at the left column.

  • Page 22: How To Install The Printer With Hostname

    Step4: Chose “Close” to apply and it will be done. 7. How to install the Printer with hostname？ Step1: Select ” Wireless network connection.” at the first step.
  • Page 23 Step2: Select below option and click “next”. Step3: Select below option and click “next”.
  • Page 24 Step4: Select the WIFI name of your router and click next...
  • Page 25 Step5: Click “Next’ after established the wireless connection. Step6: Select” Add the IP address or hostname manually” and enter your hostname (for hostname please check with note )

  • Page 26: Where Can I Check The Hotspot Ip Address

    How to check your hostname of printer? Please print the network configuration page on your control panel and then you will see it as below : Step7: it will be done after several minutes. 8.Where can I check the Hotspot IP address？ Please check it on the Network configuration information page as below:...

  • Page 27: How To Connect The Printer Under Mac System With Cable Setting Guide

    9. How to connect the printer under Mac system with cable Setting Guide? Step1: Connect your printer and your laptop with a USB cable. Step2: Click the “System Preferences”-“Pinter & Scanners” Step3: Make sure the printer you need to use is the Default printer.

  • Page 28: How To Print Wirelessly With Mac Wifi Direct Via M6700/M7100/M6800/M7200 Series Printer

    Step4: Select the document and start to print 10. How to print wirelessly with Mac WIFI Direct via M6700/M7100/M6800/M7200 Series Printer? Step 1: Find device name and IP Address, you can check it on your network configuration information page of your printer ( Press on the control panel :Menu setting→ Information Report→...
  • Page 29 Step 2: According the SSID Name, connect your Laptop with this WIFI. Step 3: Select the document you want to print and click” Command” +”P” Button. Step 4: Setting the Print parameter then click “Print” and finished.

  • Page 31: How To Delete The Driver In Using

    11. How to delete the driver in using? Step1: Press the "Win+R" combination key on the keyboard to open [Run], enter: services.msc in the run box and click [OK] to open the service Step2: Find the "prints pooler" service in the service interface, right-click and select "stop"...
  • Page 32 Step3： Turn on the computer, open the “、C:\Windows\System32\spool\PRINTERS directory in turn, and delete all files ”inside; Step4： Switch back to the “prints pooler” service interface, restart the "prints pooler" service and click [OK];...

  • Page 33: How To Install The Driver In Linux Ubuntu System

    12. How to install the driver in Linux Ubuntu system? Step1: Choose Copy the CD's driver installation package to the local disk or download the driver from our website: https://global.pantum.com/global/drive_tag/drive/ Step2: Open the Terminal command line tool and enter the local disk.
  • Page 34 Method 2: Right click on the local disk folder and click "Open Terminal". Open Terminal Step3: Open the driver installation package, drag "install.sh" file to "terminal", and press enter to execute.
  • Page 35 Step4: Open the driver installation package, drag "install.sh" file to "terminal", and press enter to execute. Step5: Read and agree to the license Agreement and click "Install". Install...
  • Page 36 Step6: Enter the password in the authentication interface, and click "Authentication" Authentication Step7: The system starts to install the driver. The installation process may take several minutes. Step8: After completion of installation, the "Installation is complete" interface pops up and click "Complete".

  • Page 38: How To Connect The Printer To The Wireless Router Through Mac By Wifi

    13. How to connect the printer to the wireless router through MAC by WIFI? Step1: Press on Operation panel: Menu setting→ Information Report→ Prt Info Page. Step2: Use MAC to connect to the printer's WIFI, enter the printer's webpage interface, and log in. Step3: Click ”Setting””Network settings””Wireless Setting””Wireless Network”, click “turn on”...
  • Page 39 Step4: Select the router SSID name, select the authentication method, and enter a password if it is encrypted, and then click “Apply”. Step5: If the printer status is “connected”, turn to step 6. If not, turn to the step 4. Step6: connect MAC to the wireless network.

  • Page 40: How To Install The Printer Driver Manually In Windows 10

    14. How to install the printer driver manually in windows 10 Step1： Click the “Devices” in Windows Settings. Step2： Click “printer & scanners”, select the printer, click “Manage”.
  • Page 41 Step3： Click ”Printer properties””Advanced””New Driver” Step4： Click “next”“Have disk…”, select the driver file.
  • Page 42 Step5： Click “finish” and the printer driver has been installed.

  • Page 44: How To Delete The Printer Driver In Windows 10

    15. How to delete the printer driver in Windows 10 Step1: Click the “Apps” in Windows Settings. Step2: Select the printer driver, click “Uninstall”.

  • Page 45: ② Cartridge Issues

    ② Cartridge Issues: 1. How do I replace or insert a cartridge? Firstly, pull out the seal on the new toner cartridge and gently shake it for 5 – 6 times, then insert the toner cartridge into the drum unit. Last, install the assembly into the printer until hearing a “click”...
  • Page 46 Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done. Step3:...

  • Page 47: How Do I Check The Amount Of Toner Left In My Cartridge From M6800/M7200 Series Printer

    3. How do I check the amount of toner left in my cartridge from M6800/M7200 Series Printer? Take M7200 Printer for example, Click on Operation panel: Menu setting→7. Information Report→ 4.Prt Info Page...
  • Page 48 Click menu and to choose number by ‘page down’ on the below control panel. Step1: Click “7-Info.report” in the menu setting--------“ok” Step2: Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done. Step3:...

  • Page 49: How Do I Check How Many Pages I Have Printed So Far From M6700/M7100 Series Printer

    4. How do I check how many pages I have printed so far from M6700/M7100 Series Printer? Take M7100 Printer for example, Click on Operation panel: Menu setting→7. Info report→2. Prt Info Page Click menu and to choose number by ‘page down’ on the below control panel. Step1: Click “7-Info.report”...
  • Page 50 Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done. Step3:...

  • Page 51: How Do I Check How Many Pages I Have Printed So Far From M6800/M7200 Series Printer

    5. How do I check how many pages I have printed so far from M6800/M7200 Series Printer? Take M7100 Printer for example, Click on Operation panel: Menu setting→7. Info report→2. Prt Info Page Click menu and to choose number by ‘page down’ on the below control panel. Step1: Click “7-Info.report”...

  • Page 52: What Are The Toner Cartridge Models For M6700/M7100/M6800/M7200 Series Printer

    6. What are the toner cartridge models for M6700/M7100/M6800/M7200 series printer? Starter/Standard Cartridge: Model: TL-410 Page Yield: 1500 Pages High-Volume Cartridge: Model: TL-410H Page Yield: 3000 Pages 7. What are the drum unit models for M6700/M7100/M6800/M7200 series printer? Starter drum unit: Model: DL-410E Page Yield: 9000 Pages Standard drum unit:...

  • Page 53: How About The Standard Page Yield Of Toner Cartridge Tl-410

    8. How about the standard page yield of toner cartridge TL-410? The Toner cartridge TL-410 page yield is 1500 pages, that is according ISO 19752 standard measure by print 5% coverage document. So when the printer coverage is higher, the page can print should be less. 9.

  • Page 54: What's The Meaning Of Status Displayed By The Power Indicator

    11. What’s the meaning of status displayed by the power indicator? 12. How to check the printer’s serial number location: Open the printer’s rear cover, please check with below pictures: 13. How to check the toner’s serial number location: Please check with below pictures:...

  • Page 55: How To Check The Drum Unit's Serial Number Location

    14. How to check the drum unit’s serial number location: Please check with below pictures: 15. Why the printout is not clearly and a little whitish in the printing? Take out the cartridge, hold the handle of the cartridge and gently shake around 5 to 6 times, so as to make the toner evenly distributed inside the cartridge.

  • Page 56: ③ Paper Issues

    ③ Paper Issues: 1. How can I clear any paper jam in the printer? There are four conditions paper jam possible as below: A) Middle Jam Step1: Pull paper tray out, then gently pull the jammed paper out, and Install paper tray Step2: Open the front cover, take the laser toner cartridge out along the track, then gently pull the jammed paper out.
  • Page 57 Step2: Gently pull the jammed paper out, then c lose the back cover after removing the paper jammed, install a new toner cartridge and then close the front cover; then, the printer will recover printing automatically. C) Duplex Unit Jam Step1: Remove the duplex printing unit from the back of the printer, then remove the jammed paper from the duplex unit, If the paper does not come out along with the duplex unit, open the tray and...

  • Page 58: Why The Printer Could Not Feed Paper Successfully

    2. Why the printer could not feed paper successfully? There are three possible reasons as below: 1) There is too much paper in the tray: Solution: Remove excess paper from the tray. 2) The print media is loaded incorrectly: Solution: Please correctly load the print media. 3) The print media is beyond the usage specification range.

  • Page 59: What Kinds Of Paper Can I Use In My Pantum M6700/M7100/M6800/M7200 Series Printer

    3. What kinds of paper can I use in my Pantum M6700/M7100/M6800/M7200 series printer? 4. How to print multipage on one page? Step1: Please double left click your model of your printer in the ‘Devices and Printers’ Step2: Select “printing preferences” after double left click your printer.

  • Page 60: How To Adjust Letter Format In The Printing Document

    Step3: Select “how many pages you want to print in one page” in the Layout. 5. How to adjust letter format in the printing document? Step1: Please check the paper size in the printer’s property if it is the ‘letter size” , please follow up with below steps to check : Please double click your model of your printer in the ‘Devices and Printers’...
  • Page 61 Please change the it to “ Letter “ (8.5x11 inch) in the printing preferences Step2: Please change to ‘letter size’ in the printing document also.

  • Page 62: How To Adjust Envelope Type In The Printing Document

    6. How to adjust envelope type in the printing document? Step1: Please double click your model of your printer in the ‘Devices and Printers’ Step2: Firstly, please change the paper size to “DL Env (110*220mm) in the printing preferences .Secondly, change the paper type to “envelope in the printing preferences.
  • Page 63 Step3: Please change to ‘letter size’ in the printing document also.

  • Page 64: ④ Printer Compatible Issues

    ④ Printer Compatible Issues: 1. Does my Pantum Printer works on Windows Mobile? No, our printer did not compatible with Windows Mobile. 2. Is my printer Mac compatible? What are the versions that it is compatible with? Yes, Mac 10.6/10.7/10.8/10/9/10.10/10.11/10.12/10.13/10.14/10.15 3.

  • Page 65: Is My Printer Compatible With Linux Debian 9 System

    8. Is my printer compatible with Linux Debian 9 system? No, our printer did not compatible with Linux Debian 9.

  • Page 66: ⑤ Mobile Guidance Issues

    Pantum APP are applicable to IOS 6.0 and above. 3. How to print a PDF file from Android mobile phone? Solution 1) Download the “Pantum App” Application Step1: Download the APP from www.pantum.com or Google Play, then install the APP...
  • Page 67 Step2: Switch on the printer Step3: Connect to the Printer Hotspot...
  • Page 68 Step4: Open the ”PANTUM” application , click “ Add a printer” button at the top of interface, then s add the printer. Step5: Select the file and print it. Solution 2) Download the ” Mopria ” application . Download and install Mopria Print Service plugin to the mobile device from “Google Play"...
  • Page 69 Connect to the printer hot spot Step3: Click Settings on the main screen, choose Print, and have Mopria Print Service set to on. Step4: Start the application Step5:...

  • Page 70: How To Check The Pantum App Version In Android System Guide

    Select the document, click on the upper right corner, and click Print. Step6: Select the printer, click Print. Step7: 4. How to check the Pantum app version in Android system Guide? Step1: Please open the pantum app and click “More” in red circle.
  • Page 71 Step2: Please click on the “version” in red circle , then the version will show as below:...

  • Page 72: Series Printer Via Android Mobile Phone

    5. How to merge multi-page scanned documents into one PDF from M7100/M6800/M7200 (with “W”) Series Printer via Android mobile phone? Please select the “ADF” in the Pantum app, then it can scan multiple pages and save it as one document...

  • Page 73: W") Series Printer

    6. How take mobile scan from Iphone/ Ipad device from M6700/M7100/M6800/M7200 (with “W”) Series Printer? Step1: Find device name and IP Address, you can check it on your network configuration information page of your printer ( Press on the control panel :Menu setting→ Information Report→ Prt net conf.) We will take an example as below: Step2: Make sure that the printer "Wi-Fi "...
  • Page 74 Step3: Open the ”PANTUM” application , click “mobile scan”, then click on “Scan” Step4: Click “select a scanner” in the top, then click “add the IP address”. Enter the printer IP address “192.168.223.1 and connected successfully.
  • Page 75 Step5: After connected the scanner, you can adjust the scanning settings (inside the red circle ), and finally click "Start", then starting scan , as shown below: Step5: After the scan completed, the preview interface appears, then click “done” and rename for the file, as shown below:...

  • Page 76: Series Printer

    7. How to do the duplex printing in the mobile phone from M6700 /M7100 /M6800 /M7200 (with “W”) Series Printer? Step 1: Click on the option in the lower right corner of the program page Step 2：then select the “dual short ” or “dual long” per your request and then press OK...

  • Page 79: ⑥ General Settings Issues

    ⑥ General Settings Issues: Is it possible to close the ‘Auto sleeping time’ on M6700/M7100 Series Printer? We cannot close it completely. But we can change the sleeping mode from 1min to 60 minus. Please check with below pictures: Menu-- System Settings-- Sleep Time Setting—select the time you needed: (1min/5min/15min/30min/60min) When the printer is in dormant status, you can wake it up just by pressing any button or Note:...

  • Page 80: How To Restore Factory Setting On M6700/M7100 Series Printer

    We cannot close it completely. But we can change the sleeping mode from 1min to 60 minus. Please check with below pictures: Menu-- System Settings-- Sleep Time Setting—select the time you needed: (1min/5min/15min/30min/60min) For M6800/M7200 Series printer, When the printer is in dormant status, you can wake it up just by pressing any button or Note: sending print task.
  • Page 81 Click”NO.2-system set” by ‘up and down’ button in the menu setting, and then chose “OK” Step2: Click “NO.3- Restore set” in the menu setting--------“ok” Step3: Select NO.2-‘Yes’ ------then chose ‘OK” it will be done. Step4:...

  • Page 82: How To Restore Factory Setting On M6800/M7200 Series Printer

    4. How to Restore Factory Setting on M6800/M7200 Series Printer? Click menu and to choose number by ‘page down’ on the below control panel. Step1: Click”NO.2-system set” by ‘up and down’ button in the menu setting, and then chose “OK” Step2: Click “NO.3- Restore set”...

  • Page 83: How To Set The Language Back To English On M6700/M7100 Series Printer

    Select NO.2-‘Yes’ ------then chose ‘OK” it will be done. Step4: 5. How to set the language back to English on M6700/M7100 Series Printer? Please follow up with below steps (I will put two pictures for the different languages, if you still failed to follow up the choosing numbers, maybe you can try to change it with same words.): Click menu and to choose number by ‘page down’...
  • Page 84 Select ‘NO.2-system set’ in the menu setting (these two kinds of languages pic are the same Step2: meanings), then chose “OK” Then Select “NO.2-language set” in the system set( these two kinds of languages pic are the Step3: same meanings)---------- then chose “OK”...

  • Page 85: How To Set The Language Back To English On M6800/M7200 Series Printer

    At last select NO.2-‘English”( these two kinds of languages pictures are the same Step4: meanings)------then chose ‘OK” it will be done. 6. How to set the language back to English on M6800/M7200 Series Printer? Please follow up with below steps (I will put two pictures for the different languages, if you still failed to follow up the choosing numbers, maybe you can try to change it with same words.): Click menu and to choose number by ‘page down’...
  • Page 86 Then Select “NO.2-language set” in the system set( these two kinds of languages pic are the Step3: same meanings)---------- then chose “OK” At last select NO.2-‘English”( these two kinds of languages pictures are the same Step4: meanings)------then chose ‘OK” it will be done.

  • Page 87: How To Close Toner Saving Status Setting On M6800/M7200 Series Printer

    7. How to close toner saving status setting on M6800/M7200 Series Printer？ Step1: Select menu on the below control panel Step2: Select ‘NO.2-system setting’ by page down button. Step4: Select ‘NO.1-Turn off’ it will be done Step3: Select ‘NO.1-toner save set ’ in the system setting...

  • Page 88: What Is My M6700/M7100/M6800/M7200 Series Printer Specifications

    8. What is my M6700/M7100/M6800/M7200 series printer Specifications?

  • Page 90: ⑦ Normal Printer Issue

    ⑦ Normal Printer Issue: 1. How to get the printer to print darker under Windows? It will be changed in the printer’s proprieties------“Layout”-----“Effect”--“Dark” 2. How to get the printer to print darker under Mac? Click "Print" of the “file” Step1: Click the “...

  • Page 91: How To "Add A Printer "By Manually Under Windows

    Chose “Media & Quality” in the option, select from “Draft-Normal- Best” per your request. Step3: 3. How to “add a printer “by manually under Windows? Step1: Click “add a printer” in the ‘Devices and Printers’...
  • Page 92 Step2: Please chose “the printer that I want isn’t listed” and chose ‘next” , it will be shown as below: Step3: Please chose” adds a local printer or network printer with manual settings” and chose “Next”, it will be shown as below:...
  • Page 93 Step4: Please chose “Use an existing port” and select “Next”, it will be shown as below: Step5: Please chose ‘have disked” and click “Next”, it will be shown as below:...
  • Page 94 Step6: Please chose “browse” when the windows pop up, it will be shown as below: Step7: Please chose the “INF file” in the installation package and then chose “Next” it will be done.

  • Page 95: How To "Add A Printer "By Manually Under Mac

    Step8: It will be finish to installation automatically after you pull up the printer’s USB cable. 4. How to “add a printer “by manually under Mac? At first, please follow up the instruction of the CD-ROM to install the driver with USB that is under the Step1: MAC system.
  • Page 96 Step4: Please choose the corresponding model from installed printer when pop up the dialog box. Then chose the corresponding printer’s driver which installed on PC. (It is needed to be the same with printer model.) After chose to save, it will be finished to install. If the internet needs to set up manually.

  • Page 97: How To Do Duplex Printing On Windows System

    Please chose the corresponding driver which installed on PC.(it is need to be the same with printer model.) After chose to save, it will be finished to install the internet printing. Step5: 5. How to do Duplex Printing on Windows system? Please change your printer’s properties as below steps.

  • Page 98: How To Cancel The "Duplex Printing" Under Windows

    Step3: Please choose ‘Long Edge ” or “Short Edge” in duplex printing. 6. How to cancel the “duplex printing” under Windows? Please change your printer’s properties as below steps. Step1: Please chose the model of your printer in “device and printer” Step2: Double left click the printer-printer’s properties –preferences Step3:...

  • Page 99: How To Cancel A Printing Job In The Queue

    7. How to cancel a printing job in the queue? Regarding the issue about your printer, please kindly check with below steps, you need to end the printing job in the printing queue: Step1： Please double click your model of your printer in the ‘printer and device”, the picture will be shown as below: Step2：...

  • Page 100: Why It Will Be Smoked When Printing

    Step3：Please chose “cancel”, it will stop printing job. 8. Why it will be smoked when printing? The smoking is water vapor, which is caused by the printing environment and paper status. When we do the printing, the fuser unit will heat the paper to around 180 °C, so during paper out of the printer, it would exchange its temperature with surrounding environment.
  • Page 101 Step2: Click "Properties" of the printer Step3: Please check your original port in the port and keep it in mind...
  • Page 103 Step4: Please change your original port to “FILE:Print to File”. Step5: Please choose any file you want to print and save it on the ‘Desktop’ as “123.” Step6: Please find the ‘123.prn” file on the desktop and send it to us.

  • Page 104: How To Do When It Shown "0X000000709" Error

    Step7: change your port back to your original port as Step 3 11. How to do when it shown “0x000000709” Error？ Reason: 1. The compatibility issue about Windows system 2. When both of windows and XP sharing the same network, and the XP as the main host will be led to this problem.
  • Page 105 Step1: Select “Manage” in the “This PC”. Step2: Select “windows firewall” and right click to “run” it. Restart your computer after you run the windows firewall. Solution B: Step1: Select “Manage” in the “This PC”.
  • Page 106 Step2: Select “Print Spooler” and right click to “run” it. Restart your computer after you run the windows firewall. Step3: Please enter “win+ R” and open “operation” window, please enter the IP address which is from the sharing this printer’s XP computer and then press “Enter”...

  • Page 107: How To Change The Printing Port Is Available When It Showed" Printing Port Is On Used

    Step4: please Right click “connect” in the listed printer. It will be installed the driver directly. Step5: After done all above steps, you will see the connected printer in the “ Devices and printers” 12. How to change the printing port is available when it showed” Printing port is on used”.

  • Page 108: How To Download The User Manual Successfully

    Step3: Click PC table “start"-"printer and fax”, chose any of the printer copy, the mouse right click on the “printer property"--"port”, then chose the customer no need the printer copy port of all the printers, and click "delete port"-"confirm". At last reconnect to the printer and reinstall the driver. 13.
  • Page 109 Option B) Please download the user manual from our official website. Please log in the website: http://global.pantum.com/global/. Step1: Enter your model of your printer in the blank of the below picture Step2:...
  • Page 110 Select the model of your printer. Step3: Chose the corresponding language you are using which stat to download the user manual. Step4:...

  • Page 111: How To Register For Printer Warranty On-Line

    14. How to register for printer warranty on-line? Step1: Register your account in the website: https://service.global.pantum.com/user/login/register.html Step2: Log in your account with password:...
  • Page 112 Step3: Please chose “Product Registration”, the picture will be shown as below: Step4: At last, you can register for your printer at the below of page, it will be done.

  • Page 113: How To Print Information Pages From M6700/M7100 Series Printer

    15. How to Print Information Pages from M6700/M7100 Series Printer? Click menu and to choose number by ‘page down’ on the below control panel. Step1: Click “7-Info.report” in the menu setting--------“ok” Step2: Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done. Step3:...

  • Page 114: How To Print Information Pages From M6800/M7200 Series Printer

    16. How to Print Information Pages from M6800/M7200 Series Printer? Click menu and to choose number by ‘page down’ on the below control panel. Step1: Click “7-Info.report” in the menu setting--------“ok” Step2: Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done. Step3:...

  • Page 115: How To Do Duplex Printing On Mac System

    17. How to do Duplex Printing on Mac system? click on “file ” then select “print” Step1: then select the “Two-Sided” option and then try to print it. Step2:...

  • Page 116: ⑧ Scan Issues

    ⑧ Scan Issues： 1. How to Scanning on Linux System? Step1: Make sure that you printer is connected to the computer with USB cable. Step2: Please search the “scan” in application of Linux’s system Step3: Please chose “simple scan” on the below picture:...
  • Page 117 Please chose “preferences” to go to the next step (it will be shown as below): Step5: Please chose "Page down" arrow in the scan source to go to the next step Step6: Then you can choose the corresponding model about your Pantum printer...

  • Page 118: Why It Is Unavailable For The "Scanning To Email

    Step7: At last, please chose “scan” that will be done. 2. Why it is unavailable for the “scanning to email”? Step1: Please log in your email first, and then click “tools”------“account setting”...
  • Page 119 Step2: Please double click “internet protocol” then it will be entered into the next step: Step3: Please click “more settings”; it will be entered into the next step: Step4: Please chose” advanced”, but please don’t tick the” (SSL)”, and then set up the outgoing server port as “25”, at last please click”...

  • Page 120: How To Merge Multi-Page Scanned Documents Into One Pdf From M6700/M7100 Series Printer

    3. How to merge multi-page scanned documents into one PDF from M6700/M7100 Series Printer Step1: Press "Scan" button to enter scan status. The default scan mode of control panel is Single Page. Step 2: Press "▲" or "▼" button to select and enter "Merge Scan" mode.
  • Page 121 Step 3: Press "Start" button and the Scan Process Bar Interface will pop up on the computer. Step 4: After completing scanning the first page, the contents as shown below will appear on the control panel: Press "Start" button - scan the next page Press "OK"...

  • Page 122: How To Merge Multi-Page Scanned Documents Into One Pdf From M6800/M7200 Series Printer

    Step 7: After completing the operation, the application will save PDF document to the specified folder. 4. How to merge multi-page scanned documents into one PDF from M6800/M7200 Series Printer? Step1: Press "Scan" button to enter scan status. The default scan mode of control panel is Single Page.
  • Page 123 Step 3: Press "Start" button and the Scan Process Bar Interface will pop up on the computer. Step 4: After completing scanning the first page, the contents as shown below will appear on the control panel: Press "Start" button - scan the next page Press "OK"...

  • Page 124: How To Clean The Scan File With Vertical Line From Adf M6800/M7100/M7200 Series Printer

    ( left side in red circle) platen glass is dirty. So we suggest you that you can use a clean & dry cloth to clean the platen glass as the location shows you: How to scan by PC via wireless ? Step1： Turn on the Pantum APP...
  • Page 125 Click “Port” to the Port interface. , then select “Auto search network scanner” Select “Auto search network scanner”, when it search the IP address, then click “OK”.

  • Page 126: How To Reduce The G-Mail Secure

    Click “Scan” and the printer can scan to PC by wireless. 7. How to reduce the G-mail secure? Step1: Log on Google account, Click the “Security”.
  • Page 127 Step2: When the “less secure app access”, click “turn on access (no recommended)”. Step3: In the new interface， turn on “Allow less secure apps: on”.

  • Page 129: How To Cope With The Control Panel Shows "Adf Paper Empty

    8. How to cope with the control panel shows "ADF Paper empty"? Step1: Please check whether the paper put in correctly. Put the original into the ADF with its front upward and top fed firstly, then adjust the document guide till it gets close to the paper stack. If the problem still here, it should turn to the step2.

  • Page 130: How To Scan By Pc

    And check the flags can work normally. Paper feed sensor zoom 4) Close the ADF top cover, and then put and paper in the ADF and try to scan it. 9. How to scan by PC? Turn on the Pantum APP...

  • Page 131: How To Change The Scanning Folder

    Click “scan”. 10. How to change the scanning folder? Step6： Turn on the Pantum application.
  • Page 132 Step7： Click “Folder” to the folder settings interface. Step8： Click ”Browse”, select the saving folder, click “OK”.

  • Page 134: ⑨ Copy Issues

    ⑨ Copy Issues： 1. How to do duplex copy from ADF (For M6800/M7100/M7200) Step 1: Press “Copy” in the control panel. Step 2: Select ”Copy settings””Duplex print””Dbl.pgD.pg”...
  • Page 135 Step 3: Set the paper in the paper feeder. And the control panel will prompt “ADF Doc loaded”. Step 4: Press “Start” and the first page will scan. Step 5: Turn the page over and put it in the feeder, press “Start”.

  • Page 137: ⑩ Fax Issues-For M6800/M7200 Series Printer

    ⑩ Fax Issues—For M6800/M7200 Series Printer How to change the fax report status on M6800/M7200 Series Printer? Step2: Select ‘NO.1-fax setting’ by page down button. Step1: Select menu on the below control panel Step3: Select ‘NO.14-fax report’ in the fax setting Step4: Select ‘NO.2-confirm report’...

  • Page 138: How To Close The Fax Report Setting On M6800/M7200 Series Printer

    2. How to close the fax report setting on M6800/M7200 Series Printer? Step1: Select menu on the below control panel Step2: Select ‘NO.1-fax setting’ by page down button. Step3: Select ‘NO.14-fax report’ in the fax setting Step4: Select ‘NO.2-confirm report’...
  • Page 139 Step5: Then you can choose the report status of “NO.1 Turn off”, it will be done.

  • Page 140: How To Setting The Fax Sending Report On M6800/M7200 Series Printer

    3. How to setting the Fax sending report on M6800/M7200 Series Printer? Step1: Press “Menu” Button on the control Step2: Press “page down” Button to panel, as the arrow indicated. select “1.Fax setting” , then press ”OK”. Step4: Select “2.Confirm report” by “page down” Step3: Select “2.Confirm report”...

  • Page 141: How To Set The Fax As Phone Mode On M6800/M7200 Series Printer

    4. How to set the fax as Phone Mode on M6800/M7200 Series Printer? Step1: Select menu on the below control panel Step2: Please choose “page down” to select Step3: Select ‘NO.1-Fax setting’ in the menu setting Step4: Select “NO.2-Receive set” in the system set...
  • Page 142 Step6: Select No.2“Phone mode” ,and it will be done. Step5: Select NO.1- “Answer mode”-“ok” Note: • In the phone mode, you have 3 ways to receive a fax: 1) Press the Start button on the Control Panel and the machine starts to receive the fax; 2) Take the phone handle or press the Speaker button on the Control Panel and press the Start button for the machine to start receiving the fax;...

  • Page 143: How To Set The Fax As Fax Mode On M6800/M7200 Series Printer

    5. How to set the fax as Fax Mode on M6800/M7200 Series Printer? Step1: Select menu on the below control panel Step2: Please choose “page down” to select Step3: Select ‘NO.1-Fax setting’ in the menu setting Step4: Select “NO.2-Receive set” in the system set...

  • Page 144: How To Set The Time Zone Format On M6800/M7200 Series Printer

    Step6: Select No.1“Fax mode”, and it will be done. Step5: Select NO.1- “Answer mode”-“ok” 6. How to Set the Time Zone Format on M6800/M7200 Series Printer? Step1: Select menu on the below control panel Step2: Please choose “page down” to select Step4: Select “NO.8-Time/date”...

  • Page 145: How To Adjust Receiving No. Of Rings In Fax Mode On M6800/M7200 Series Printer

    Step5: Select NO.5- “Time format”-“ok” Step6: Select “12H or 24H” format in the Time format. 7. How to adjust receiving NO. of rings in fax mode on M6800/M7200 Series Printer？ Step1: Please select ‘Menu’ Step2: Select’ NO.2-System set’ by page down button...
  • Page 146 Step3: Select’ NO3-Restore set’ by page down Step4: Select’ NO2-YES’, and press ’OK’ button button it will be done. Step6: Select’ NO2-NO.of rings’ Step5: Select’ NO2-Receive set’ in fax setting...

  • Page 147: How To Create A New Contact By M6800/M7200 Series Printer

    Step6: select the times of “ the NO. of rings”, and press ’OK’ button it will be done. 11. How to create a new contact by M6800/M7200 Series Printer？ Step2: Choose the “NO.11.Contacts” option you want to Step1: Press "Fax" and then chose "Ok" to enter the set by pressing the page up and down keys.
  • Page 148 Step5: It will be taken an example as below:...

  • Page 149: How To Close The Report When Toner Low Setting On M6800/M7200 Series Printer

    12. How to close the report when toner low Setting on M6800/M7200 Series Printer？ Step2: Select ‘NO.1-fax setting’ by page down button. Step1: Select menu on the below control panel Step3: Select ‘NO.2-Receive set,’ in the fax Step4: Select ‘NO.8-cont.low toner’ setting Step5: Then you can choose the status of “NO.1 Turn off”...

  • Page 150: How To Send Group Fax On M6800/M7200 Series Printer

    13. How to Send Group Fax on M6800/M7200 Series Printer？ With the feature of Group sending, it supports inputting several numbers to be faxed one by one, with the ability of up to 99 fax numbers for each group sent to at the same time. At first, you need to set up all the new fax numbers in the contacts.
  • Page 151 Step3: Choose the “11.Contacts” option Step4: Enter the fax number one by one by you want to set by pressing the pressing the number on the “NO.4 page up and down keys. New and edit” Step5: It will be taken an example as below:...
  • Page 152 Secondly, please go back to the” NO.2 Group call” and set up a new group contact. Step1: Please choose “NO.4 New and edit” in the “Group call.” Step2: It will be taken an example as below:...

  • Page 153: How To Send Multi-Address Fax On M6800/M7200 Series Printer

    At last, please go back to the” NO.2 Group call” and send the fax as “group sending.” Step1: Please choose “NO.4 Group call” after Step2: At last, chose “Start” and it will be you input all the fax numbers in one done.
  • Page 154 Step3: Choose the “9.Group sending” Step4: Enter the fax number one by one by pressing the number on the control panel. option you want to set by pressing the page up and down keys. Step5: Please choose “Yes” when it Step6: At last, chose “Start”...

This manual is also suitable for:

M7100 seriesM6800 seriesM7200 seriesM6800fdw21642

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