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Pantum M7300 Series User Manual

Pantum M7300 Series User Manual

Monochrome laser mfp
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User Guide
Pantum M7300 Series
Monochrome Laser MFP
It is recommended that you read this Guide carefully before using the printer

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Summary of Contents for Pantum M7300 Series

  • Page 1 User Guide Pantum M7300 Series Monochrome Laser MFP It is recommended that you read this Guide carefully before using the printer...
  • Page 2 The Copyright of this User Guide is owned by Zhuhai Pantum Electronics Co.,Ltd. It is prohibited to copy, translate, modify and transmit this User Guide by any means or in any form without the prior written consent of Zhuhai Pantum Electronics Co.,Ltd.
  • Page 3 For a better user experience, Zhuhai Pantum Electronics Co.,Ltd. reserves the right to make changes to the User Guide. The information contained herein is subject to change without notice. Users are responsible for any damages arising from failing to follow this User Guide.
  • Page 4 Please note the following safety warnings before using the printer: There is high-voltage electrode inside the printer. Before cleaning the printer, make sure the power is turned off! Plugging and unplugging the power cord plug with a wet hand can result in an electric shock. The fuser unit is hot when and after printing.
  • Page 5 Precautions 1.Read and understand all instructions. 2.Familiarize yourself with the basic principles associated with operating electrical appliances. 3.Comply with all warnings and instructions marked on the equipment or specified in the manual supplied with the equipment. 4.If the operating instructions conflict with the safety information, please refer back to the safety information, as you may have misunderstood the operating instructions.
  • Page 6 Service Centre, if the toner comes off the printed contents, or the equipment starts slowly. 23.This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service Centre to purchase parts they need. If the product sold is inconsistent with the package list, please go to the specified Aftersales Service Centre to solve the problem.
  • Page 7 28.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation.
  • Page 8 35. ATTACHMENT LIMITATIONS STATEMENT Notice: This equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). This is confirmed by marking the equipment with the Industry Canada certification number. The Department does not guarantee the equipment will operate to the user’s satisfaction.
  • Page 9 Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits. The manufacturer of this product is: Zhuhai Pantum Electronics Co.,Ltd., No.3883, Zhuhai Avenue, Zhuhai, Guangdong, China 519060. A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

  • Page 10: Table Of Contents

    Table of Contents 1.Before Using the Printer ........................1 1.1.Product series introduction ......................1 1.2.Supplied Accessories ........................2 1.3.Product View ..........................3 1.4.Laser Toner Cartridge ........................5 1.5.Control Panel ..........................6 1.5.1.Control Panel ........................6 1.5.2.Home screen .........................7 1.5.3.Touch screen button ......................8 1.5.4. Function of power indicator ....................9 2.Paper and Print Media ........................10 2.1.Paper Specification ........................10 2.2.Special Paper ...........................
  • Page 11 6.2.4.Recover factory settings via Web server ................59 7.Print ..............................60 7.1.Print Function ..........................60 7.2.Print Settings ..........................61 7.2.1.Print parameter settings ......................61 7.2.2.Automatic Two-Sided Printing .....................61 7.2.3.Fine mode printing ......................65 7.2.4.Mute printing ........................66 7.2.5.Open Help Document ......................67 7.3.Printing Mode ..........................68 7.3.1.Printing with the Automatic Feeder Tray ................68 7.3.2.Printing with manual feed tray ....................68 7.4.USB print ...........................69 7.5.Secure printing ..........................70...
  • Page 12 11.1. "Pantum" APP .........................98 11.1.1. Operating systems supported ..................98 11.1.2. How to download Pantum App ..................98 11.1.3. How to use this "Pantum" APP ..................98 11.2. Mopria mobile print .......................101 11.2.1. The operating systems and applications which support Mopria mobile printing .... 101 11.2.2.
  • Page 13 14.4.1. Common Trouble ......................128 14.4.2. Image Defects ........................131 14.5. Fax faults ..........................134 15. Product Specifications .........................136 15.1.Overview of the Specifications ....................136 15.2.Print Specifications ........................137 15.3.Copy Specifications .......................137 15.4.Scan Specifications .......................138 15.5.Fax specification ........................138...

  • Page 14: Before Using The Printer

    1.Before Using the Printer 1.1.Product series introduction Product series parameters M7300FDN series M7300FDW series Interface type Wi-Fi Print Language Control Panel Touch screen 33ppm Print Speed Letter 35ppm Automatic Two-Sided Printing Auto Duplex Scan NFC function Mute printing Copy Scan Scan to U-disk USB print Secure printing...

  • Page 15: Supplied Accessories

    1.2.Supplied Accessories Name Parts Toner cartridge Drum component USB Interface Cable Power Cord Quick Setup Guide Pantum Warranty • The Pantum Warranty may not be attached in some regions. Note:...

  • Page 16: Product View

    1.3.Product View Side view Cover of automatic This is used to remove the paper jammed in scanning document feeder for the ADF. Feed tray of automatic This is used to place originals scanned from the ADF. document feeder Exit tray of automatic Prevent originals scanned from falling off.
  • Page 17 Automatic Feeder Tray For placing mediums that are printed in auto feed tray. Paper deflector of Slide paper deflector to adapt to paper width manual feed tray Paper width deflector Slide paper width deflector to adapt to paper width. of auto feed tray Paper length Slide paper length deflector to adapt to paper deflector of auto feed...

  • Page 18: Laser Toner Cartridge

    1.4.Laser Toner Cartridge Laser toner cartridge is composed of drum component and toner cartridge. Service life of drum component Type Average Print Volume Longevity of drum About 12000 Pages A4/LTR-based page (1 page/job). component Service life of toner cartridge Type Average Print Volume Standard-volume About 1500 Pages(Based on ISO 19752 standard)

  • Page 19: Control Panel

    1.5.Control Panel 1.5.1.Control Panel The layout of the printer control panel is shown below: Name Functions • Check printer status and message. Color touch screen • • Set and operate printe . Return button Return to the previous menu. Home button Go to the home screen.

  • Page 20: Home Screen

    1.5.2.Home screen Use home screen buttons and icons to initialize print, fax or scan. The layout is shown as below: Name Functions Copy Access to “Copy” menu and make a copy. Scan Access to “Scan” menu and scan document. Access to “Fax” menu and send a fax. Access to “ID copy”...

  • Page 21: Touch Screen Button

    Name Functions Access to “Secure Print” menu to print with Secure printing password. Access to USB storage job and make a job USB print print. “Setting” button Open menu setting interface. Status message Display the current printer status. 1.5.3.Touch screen button Layout of touch screen buttons of printer control panel is shown as below: Name Functions...

  • Page 22: Function Of Power Indicator

    1.5.4. Function of power indicator Status displayed Status Status Description by power indicator Shutdown status Die out Booting and ready states Always on Sleep mode Blink...

  • Page 23: Paper And Print Media

    This may be due to incorrect operation, inappropriate temperature and humidity, or other factors beyond the control of Pantum. Before purchasing large quantities of print media, make sure that the print media meets the specifications specified in...

  • Page 24: Special Paper

    2.2.Special Paper This printer supports using the special paper for printing. Special paper includes: label paper,envelope, transparent film, thick pape ,carton paper, thin paper. Note: • When using special paper or print media, be sure to select matched print type and size in the print settings so as to get the best print effect.

  • Page 25: Non-Printing Area And Non-Scanning Area

    2.3.Non-printing Area and Non-scanning Area The shaded part indicates the non-printing area and non-scanning area. Usage Paper Size Top and bottom margins (A) Left and right margins (B) 4.2mm(0.165inch) 4.2mm(0.165inch) Printing Letter 4.2mm(0.165inch) 4.2mm(0.165inch) 2mm(0.079inch) 2mm(0.079inch) Scan Letter 2mm(0.079inch) 2mm(0.079inch) 2.4.Loading Paper Note: •...
  • Page 26 2. Slide the clip of extended tray of auto feed tray, paper length deflec or and paper width deflector to the slot suitable for paper size, in order to match paper length and width. Note: • Do not overly squeeze the "paper length guide" and "paper width guide", otherwise it could easily lead to deformation of paper.

  • Page 27: Install Manual Feed Tray

    Note: • It is recommended that you raise the output tray to prevent the paper from slipping and falling after printing. If you choose not to raise the output tray, we recommend that you immediately remove the printed paper from the printer. •...
  • Page 28 3. Slide the paper deflector of manual feed tray to match the two sides of paper. Do not use excessive force; otherwise, paper will be made jammed or skewed. 4. Put a flat printing medium into the manual feed tray with both hands. Note: •...

  • Page 29: Paper And Manuscript Use Process

    2.5. Paper and Manuscript Use Process Manuscript requirements: Source Type Size Automatic document Plain paper A4, A5, B5, A6,Letter,Folio,Legal feeder (ADF) Plain paper, thin paper, thick paper, transparent A4, A5, B5, Letter, Full Scanning Platen film, carton pape , label Platen, Custom paper, envelope 2.5.1.Scanning With Tablet...

  • Page 30: Scanning With Tablet

    3. Align the manuscript to match the appropriate paper size. Note: • If the manuscript does not match with any size marker, please align the upper-left corner of the manuscript with the arrow. • Make sure there is no document in the ADF. If a document is detected in the ADF, it will be more preferential than that on glass platen.

  • Page 31: Scan With The Automatic Document Feeder (Adf)

    2.5.2. Scan with the automatic document feeder (ADF) The document feeder supports single-sided scanning and automatic duplex scanning. Refer Chapter 9 for the scanning method. 1. Put the original into the ADF with its front upward and top fed first. 2.

  • Page 32: Driver Installation And Uninstallation

    3. Driver installation and uninstallation 3.1. How to install Windows printer driver Windows driver installation software provides two installing methods: one-click installation and manual installation.We recommend one-click installation, which can help to install driver automatically in a faster and more convenient way.If you have any difficulty in using one-click installation, please try manual installation.
  • Page 33 5. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.1.2. Method II: Connect the printer via wired network 1. Turn the power of printer and computer on. 2.
  • Page 34 • Windows 10 system: When the “DVD RW driver” window pops up from the right top corner of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the installation procedure. Note: • Some computers may be unable to auto play the CD beacase of system configuration.
  • Page 35 • If your software has searched several printers, click on the”One-click intallation” button, and the printer list interface will pop up. Please select the printer that you need according to your printer wired network IP address or host ID.
  • Page 36 Note:• If the printer you need is not shown in the list, please click “Refresh” button to search again. If it is not found, please check if the printer and computer are in the same network. (Please see Chapter 5.3 for how to check).
  • Page 37 4. Click on the “I agree” button on the right buttom corner after reading the license agreement and enter into driver installation interface. 5. Click the “One-click installation” button in Method III to install driver software. Note: • You can put your mouse cursor in the “One-click installation” button to check the popup information in order to confirm if the current printer is the one you need to install through IP address before you click the button.
  • Page 38 • If your software has searched several printers, click “One-click intallation” button, and the printer list interface will pop up. Please select “Configure printer with Wi-Fi via USB and install” and select USB printer, click “Confirm” button and enter into installation process to complete automatic network configuration and driver installation.
  • Page 39 II. Connect computer to router via network cable 1. Connect computer to router via network cable. 2. Connect the printer to computer via USB cable, then power the printer on. 3. Place the attached installation CD in the computer CD-ROM: •...
  • Page 40 • Click on the “One-click installation” button if your software has only searched only one printe, and the wireless network configuration interface will pop up, input the SSID and password that you need, then click “Confirm” button, and enter into installation process. The process may need some time, and the duration is related to your computer configuration, please wait patiently.
  • Page 41 Note:• When the printer IP address changes under printer driver installed with host ID , you can also directly print without re-installing the driver. If you need to install the printer driver with the host ID, please check the option "Install the printer in the list with host ID".
  • Page 42 2. Connect computer to the Wi-Fi Direct network of the printer (please refer to Chapter 5.2.2.2 for setup method). 3. Place the attached installation CD in the computer CD-ROM: • Windows XP system: automatically run the installation procedure. • Windows 7/Vista/Server 2008 system: Pop up “Autoplay” interface, click “Autorun.exe” to run the installation procedure.
  • Page 43 6. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.1.3.2. The printer is already connected to wireless network 1. The printer is already connected to wireless network, you can print the “Network configuration page”...
  • Page 44 Note:• You can put your mouse cursor in the “One-click installation” button to check the popup information in order to confirm if the current printer is the one you need to install through IP address before you click the button. •...
  • Page 45 • If the software has searched several printers, the printer list interface will pop up. Please select the printer you need according to your printer wired network IP address or host ID . Note:• If the printer you need is not shown in the list, please click “Refresh” button to search again.

  • Page 46: One-Key Wireless Network Installation

    6. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.2. Manual installation • Before installing the drive, you need to learn about printer model by printing printer information page out and check the product name (please refer to Chapter 12.4 printing methods).
  • Page 47 7. The software installs the driver automatically and the installation process may need some time. The duration is related to your computer configuration, please wait patiently. 8. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly.
  • Page 48 9. The installation software will search the printer automatically and the searching process may need some time. 10. After finishing searching, select the printer that needs to be connected and click “Next”. Note: • If the printer you need to connect is not in the list of printers searched, please click “Refresh”...
  • Page 49 3.1.2.3.1. Installation in basic structure mode 1. Connect computer to access point (wireless router). 2. Connect the printer to computer via USB cable, then power the printer on. 3. Place the attached installation CD in the computer CD-ROM: • Windows XP system: automatically run the installation procedure. •...
  • Page 50 8. 8. Select “Yes, I want to configurate the printer’s wireless network” on the wireless setup window popped out, and operate according to the prompts to set up the printer to wireless network (please refer to Chapter 5.1.1 for setup method). 9.
  • Page 51 11. The software installs the driver automatically and the installation process may need some time. The duration is related to your computer configuration, please wait patiently. 12. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly.
  • Page 52 8. Select “No, the printer has been connected to wireless network” on the wireless setup window popping out, and then click “Next”. 9. The installation software will search the printer automatically and the searching process may need some time. 10. Select the printer needs to be connected and click “Next”. Note: •...

  • Page 53: Installation Via Wired Network Connection

    1. Click the Start menu of computer and then click All programs. 2. Click Pantum, and then Click Pantum XXX Series. Pantum XXX Series where XXX represents product model. 3. Click uninstall to delete the driver according to instructions on uninstall window.

  • Page 54: Driver Installation Based On Mac System

    1. Turn the power of printer and computer on. 2. Insert the CD companying with printer in the CD driver of your computer, and double click Pantum XXX Series installation package. (XXX in Pantum XXX Series represents product model.) 3. Click “Continue”.
  • Page 55 5. Click “Agree” on the prompt window popping out to accept the licensing agreement. 6. Click “Install”. 7. Input computer password and click “Install Software”. 8. Click “Continue Installation” on the prompt window popping out. 9. The system will finish driver installation automaticall . •...

  • Page 56: Add Printer To Mac System

    3.3.Add printer to Mac system 3.3.1.Add up the printer via USB 1. Connect the printer to computer with USB cable and then turn power on. 2. Enter the “System Preferences” – “Printers & Scanners” of computer. 3. Click button to select “Add Printer or Scanner”. 4.

  • Page 57: Add Airprint Printer

    3. Enter the “System Preferences” – “Printers & Scanners” of computer. 4. Click button to select “Add Printer or Scanner”. 5. Select printer and then select the corresponding printer mode from the “Use” menu popping out. 6. Click “Add”. 3.3.4. Add AirPrint printer 1.

  • Page 58: Wired Network Setup (Applicable To Wired Network Models)

    4. Wired network setup (applicable to wired network models) In case printers support wired network printing, they can be connected to network to control printer to print in wired network mode. 4.1.Set IP Address The IP address of the printer may be automatically obtained through DHCP function or set manually.

  • Page 59: Wireless Network Setup (Applicable To Wi-Fi Models)

    5.Wireless network setup (applicable to Wi-Fi models) Wireless network connection type is divided into basic structure mode and Wi-Fi Direct mode. If you have problems with wireless network setup, please refer to Chapter 5.3 Wireless Network Setup FAQs. Basic structure mode: connecting to a wireless device via router 1.
  • Page 60 5.1.1.2.Setup methods of wireless network setup tools 1. Take the wireless network setup tool in computer. 1) Windows system: Click the “Start menu” – “All programs” – “Pantum”– Product name – “Wireless network setup tool”. 2) Mac system: click “Go” - “Applications” – “Pantum” – “Utilities” – “Wireless Network Configuration Tool”...
  • Page 61 • The SSID you selected should be consistent with the SSID of access point Note: (wireless router) connected to your computer. 2) Please tick “No” to configure other wireless network needed to connect to. Complet configuration according to interface prompt. •...
  • Page 62 2.2 The computer is not connected to wireless networkInput. Input the SSID (case sensitive) and password of access point (wireless router) in the interface below. Complete configuration according to interface prompt. • If you do not know the SSID of access point (wireless router), please click “Print Note: Wireless Network Information Page”...

  • Page 63: Wi-Fi Protected Setup (Wps) Setup

    Operate as per real interface. (Please refer to Chapter 5.1.2 for detailed WPS configuration.) Note: • If the printer cannot be used normally after wireless network setup is finished, please install the drive again. Please select “wireless network connection ” as the installation method .

  • Page 64: Wi-Fi Direct Connection

    5.2.2.Wi-Fi Direct connection Enable the Wi-Fi direct connection of the printer before Wi-Fi direct connection. “ ” -Network set-Wi-Fi dir. 1. 1.From printer control panel navigate to: 1.From printer control panel naviga 2. 2.Select “Custom” (or “Auto”) button and save. 5.2.2.1.Connection method of wireless client that supports Wi-Fi Direct feature (direct invitation to connect) You must use mobile devices that support Wi-Fi Direct function for Wi-Fi Direct connection.

  • Page 65: How To Disable The Wi-Fi Direct

    . Select printer SSID on direct interface to launch a connection invitation. 5.When the panel inquires if connect or not, click “OK” button for confirmation and Wi-Fi Direct • In case of auto connection mode, the mobile device will start to connect Note: automatically after initiating connection invitation without panel confirmation.
  • Page 66 4. The following aspects should be inspected if the printer has problems while they are used in network: • Inspect if the firewal software blocks communication. If the computer and printer are connected in the same network but they cannot be searched, the communication might be blocked by firewal software. Please refer to the user guide of firewal software to turn firewal off and then try to search the printer again.

  • Page 67: Web Server

    6.Web server You can manage printer setup via the embedded Web server. 6.1.Visit the embedded Web server 1. Turn on the power of printer and computer. 2. Connect the printer to network to ensure that the printer is connected to the network where the computer is connected to (please refer to Chapter 4 Chapter 5...

  • Page 68: Ip Address Setup

    6.2.1.IP address setup You need to connect your printer to network before IP address setup. 1. In case of wired network model, connect the printer to wired network by connecting to its network interface with network cable. 2. In case of wireless network model, the printer can be connected to wireless network via wireless network setup tools or Wi-Fi Protected Setup(WPS) (please refer to Chapter 5.1).

  • Page 69: Wireless Setup

    • The printer supports using the following IPv6 addresses for network printing Note: and management(please refer to Chapter 12.4 and print “NetConf Pg” view IPv6 address). • IPv6 local-link address: local IPv6 address set up by oneself (addresses beginning with FE80). •...

  • Page 70: Machine Setup

    6.2.3.Machine setup You can add mail address contacts, set up e-mail notification, set up sleep time and recover factory settings via machine setup page. 6.2.3.1.Set up e-mail notification If you set up e-mail notification, an e-mail will be sent to the mail address specified by you when abnormality such as paper out occurs.
  • Page 71 • If some groups have been created, you may click to check a corresponding group Note: to add the newly created e-mail address into it. II. Set the e-mail group 1. Log in the embedded Web server (please refer to Chapter 6.1 for login method).

  • Page 72: Recover Factory Settings Via Web Server

    6.2.3.3.Configure the FTP address book If you want to scan a file to the FTP server, you need to configure the FTP address book first.When scanning, you may send the image scanned to the FTP server.Before configuring the FTP address book, you may need to ask your network administrator for the server IP address, port number, login name, password and server name.

  • Page 73: Print

    7.Print 7.1.Print Function You can set the print function through “Start”-”Devices and Printers”- select corresponding printer- right click – set print function in “Printing preferences”. Some functions are as follows: Functions Diagram Automatic Two- Sided Printing Collate Print Reverse Print N-in-1 Poster Print(for Windows Operation...

  • Page 74: Print Settings

    • Windows 7 is taken as example in the above description. Note: • You can realize poster printing feature by selecting 2x2 poster printing in multipage. • You can enable printing preference and click the help button to view detailed function description.
  • Page 75 7.2.2.1.Duplex printing unit setup For the purpose of achieving the best printing result, you can set up the paper size of duplex printing unit. As for duplex printing of A4 and 16K papers, the slide should be adjusted to the A4 position;...
  • Page 76 4. Install the duplex unit in the printer. 7.2.2.2.How to carry out auto duplex printing 1.Open the print job to be printed from the application (such as a Notepad). 2.Select Print from the File menu.
  • Page 77 3. Select printer of the corresponding model. 4. Single click “Preferences” for printing setup. 5. Select the “Duplex” in “Basic” tab and then select “Long Edge” or “Short Edge”.

  • Page 78: Fine Mode Printing

    6. Single click “OK” to finish printing setup. Click “Print” to realize auto duplex printing 7.2.3.Fine mode printing The Fine mode is applicable to engineering drawings and fine lines printing Set up fine mode in the basic page of printer preference . After setup, fine printing mode can be realized.

  • Page 79: Mute Printing

    7.2.4.Mute printing If the Mute Printing is set, the printing noise will be reduced but the printing will slow down to some extent. The operating steps of mute printing are as follows (applicable to printers that are installed via USB connection) Windows 7 is taken as the example in the following operation.

  • Page 80: Open Help Document

    7.2.5.Open Help Document You can open the “Printing preferences” and click “Help” button (for Windows Operation System only). The help document contains the user guide where you can find the information on print settings.

  • Page 81: Printing Mode

    7.3.Printing Mode The printer can print with auto feed tray and manual feed tray. The defaulted state is auto selection, and if there is printing medium in the manual feed box, papers in manual feed tray will be used with priority. 7.3.1.Printing with the Automatic Feeder Tray Before printing, please make sure mediums of corresponding quantity have been installed inside the auto feed tray, and there is no printing medium in the manual feed tray.

  • Page 82: Usb Print

    Note: • Manual feed mode means that papers will be fed from the manual feed tray first if there are papers being put inside it. • Generally, the manual feeder tray is used to print on special paper, such as envelopes, transparencies, etc., and only one piece of paper can be loaded each time.

  • Page 83: Secure Printing

    3. Select document to be printed and set print properties as required. 4. Click “Print” after setting. Note: • Formats of USB memory device supported by the printer’s USB port include MS- DOS (FAT), FAT16 and FAT32. • Document formats supported by USB print include: .pdf, .jpeg. 7.5.Secure printing You can save print job in the printer’s memory through PC setting until you enter password in printer control panel to start such job.
  • Page 84 5. Click “OK”. 6. Then click “Print” to send a secure printing job. 7. Select “Secure Print” in the control panel of the printer, and select the user according to the secure printing job information you have set. Note: • The default job information is “Use System Defaults”, and the user name of the secure printing job is the computer user account name (click Start-Control Panel- User Account on PC to view the computer user account name).

  • Page 85: Google Cloud Print

    Google Cloud Print for printing in any place. For information on how to use Google Cloud Print, please download the operation manual on the website http//www.pantum.com 7.7.Cancel printing If you want to cancel the operation during printing, please press “Cancel” key on the printer’s...

  • Page 86: Copying

    8. Copying 8.1. Copying function Copy Instructions Multipage Print a multi-page document to a piece of paper. Clone Print several identical images to a piece of paper. Poster Print a one-page original to pieces of paper. Collated copy Collate copies of an original. Duplex copying Duplex copying of the original can be achieved.

  • Page 87: Image Quality

    8.4.1.Image quality Select corresponding image quality mode for original document used in order to improve copying effect. There are 4 modes in total: Auto: default mode, applicable to text and image originals. Text + image: applicable to originals with mixed text and image. Image: applicable to original image.

  • Page 88: Clone

    (3)vertical four-in-one: Note: • "Multipage” and “resizing function” cannot be set at the same time. 8.4.5.Clone Through setting on clone feature, you may print multiple original images on one piece of paper. Copying with the ADF and the glass platen are both supported. The clone copying includes 3 modes: 2x2: 3x3:...

  • Page 89: Duplex Copy

    8.4.8.Duplex copy You can use flat plate and ADF for Auto Duplex copy, ADF supports auto duplex copy. There are 4 modes in total for duplex copying: 1.One-sided → One-sided: 2.One-sided → Two-sided: 3.Two-sided → One-sided: 4.Two-sided → Two-sided: 8.4.9.Paper setting Select the paper size and paper type of original copying in Paper Settings menu.

  • Page 90: Arrangement Mode

    8.5.1.Arrangement mode ID copy supports four layouts: Whole page up-down Half page up-down Half page left-right A5 left and right Position: Half page up-down: default mode; put ID card at “orange left half area” of glass platform. Half-page up and down, half-page left and right or A5 left and right: put the ID card in the “blue area”...

  • Page 91: Receipt Setting

    8.6. Receipt setting Change related setting through setting menu for better copy result. 1. Select “Bill copy” button in printer control panel; 2. Determine copy setting, click “Copy” button to copy. 8.6.1.Intensity Adjust copy luminosity through “Luminosity” setting. 8.6.2.Paper setting The receipt copying supports A4, Letter, B5, A5, A6 and Executive paper dimension.

  • Page 92: Scan

    9.1.1.1. Pantum Scan Application Operation Steps: 1. Double click on “Pantum Scan Application” on the computer, the icon is shown as below: 2. The prompt window is shown as below: 3. Set Scan in the right list. Click “Scan” on the bottom right corner and start scan.
  • Page 93 9.1.1.2. TWAIN Scan Driver 9.1.1.2.1. Office Software (Word and Excel) Operation Steps: 1. Open the Offic software (Word or Excel). 2. Keyboard shortcuts: Alt+I+P+S to open the application’s window. 3. Click on “Device” option and select TWAIN Scan, click the “Custom Insert” button below. 4. After the window pops up, set the scan information in the right list of “Basic Setting” and “Advanced Setting”.
  • Page 94 If you desire to change a scanning port, please click “Port” at the lower part of above picture to select a scanning port, as shown below: 9.1.1.2.2. Photoshop Operation Steps: 1. Launch Photoshop, click on “File” – “Import” on the top left corner and select TWAIN Scan, as is shown below: 2.
  • Page 95 9.1.1.3. WIA Scan Driver 9.1.1.3.1. WIA1.0 Scan (Windows XP / Windows Server 2003) 1. Offic Software (Word and Excel) Operation Steps: 1) Open the Offic software (Word or Excel). 2) Keyboard shortcuts: Alt+I+P+S to open the application’s window. 3) Click on “Device” and select WIA Scan,click the “Custom Insert” below. 4) The prompt window as is shown below, set the scan information.
  • Page 96 5) Click on “Adjust the Scanned Image Quality” on the bottom left corner of the above picture, the advanced properties interface will pop up, then users can set the scan; After finishin the settings, click on the “OK” button, then “Scan” button to start scan. 2. Photoshop Operation Steps: 1) Launch Photoshop, click “File”- “Import” on the top left conrner and select WIA Scan, as is shown below: 2) After the window pops up, please refer to Step 4 and Step 5 of 9.1.1.3.1 to see the specifi operation steps.
  • Page 97 9.1.1.3.2. WIA 2.0 Scan (Windows Vista / Windows Server 2008 and later versions) Operation Steps: 1. Click on “Start”- “All Programs”- “Device and Printer” on the left bottom of the desktop. 2. When the pop-up window appears, select the printer you want to use, and right click the mouse. 3. Click on “Start Scan” in the above option bar.

  • Page 98: Mac System Scan

    4. After the window pops up, set the scan and click “Scan” on the bottom right corner and start scan. 9.1.2. Mac System Scan 9.1.2.1. ICA Scan 9.1.2.1.1. Open ICA via “Print and Scan” Operation Steps: 1. After installing the printer driver, click “System Preferences” icon on the bottom left corner of the computer desktop.
  • Page 99 3. After the window pops up, click on “Scan”. 4. Click on “Open Scanner” and the scan window will pop up. 5. Click on “Show Details” on the bottom right corner to set the scan parameters.
  • Page 100 6. Click on “Scan” on the bottom right corner and start scan. 9.1.2.1.2. Call CIA through applications Operation Steps: 1. Click on “Finder” icon on the bottom left corner of the computer desktop, or use keyboard shortcuts command+shift+C to open the window. Find “Image Capture” in “Applications” (or conduct keyboard shortcuts command+shift+A to directly switch to “Applications”) and click to launch the application. 2.

  • Page 101: Push Scan

    9.1.2.2. TWAIN Scan Take Photoshop as an example. Operation Steps: 1. Launch Photoshop, click on “File” – “Import” on the top left corner and select TWAIN Scan, as is shown below: 2. After the window pops up, please refer to Step 4 of 9.1.1.2.1 to see the specifi operation steps.
  • Page 102 9.1.3.2. Scan to E-mail You may scan a black-white or color file as an appendix to the e-mail application, with specific operation steps as follow: 1. Be sure the printer and the computer are both switched on and connected with each other properly. 2. Please see Chapter 6.2.3.1 to configur the SMTP Client. 3. Please see Chapter 6.2.3.2 to configur the e-mail address book. Put an original on the glass platen or into the ADF (please see Chapter 2.5 for how to put an original).
  • Page 103 9.1.3.4. Scan USB drive This printer supports scanning files to USB without a computer. Before operation, please make sure the USB has enough storage space. The specifi operation steps are as follow: 1. Insert the USB into the printer’s front USB interface. Put an original on the glass platen or into the ADF (please see Chapter 2.5 for how to put an original). 3. Click “Scan-Scan USB” in printer control panel. 4. Select proper scan setting, click “Scan” button to make a scan. The printer will create a folder named PantumScan in which all scanned file are saved in PDF or JPG.

  • Page 104: Scanning Function

    This machine supports ADF automatic duplex scanning. Take Pantum scanning application software as an example: 1. Place the original in ADF (see Section 2.5.2 for specific operation). 2. Recall “Pantum Scanning Application” (see Section 9.1 for specific operation). 3. The Scan Setting window will pop up, Select “Document Feeder (Auto Duplex)” under “Document Source” on the right side. 4. After setting the scanning parameters, click “Scan” in the lower right corner to start scanning.

  • Page 105: Fax

    10. Fax 10.1. Connect Devices • “ ” port is used to connect fax with telephone line. • “ ”port is used to connect external telephone • It is recommended to use the traditional analog phone service (PSTN: Public Note: Switched Telephone Network) in connecting telephone line.

  • Page 106: Fax Functions

    If Fax is sent or received abnormally due to disturbance on Compatibility telephone line, try to switch to VOIP compatibility mode. Country / To adapt to different telephone lines in different countries, Region settings on different countries or regions are needed. You can use the options in Fax Report to print the Fax Fax Report report as you need.

  • Page 107: Receive Fax

    10.3.1.2 Manual fax sending 1. Put an original on the glass platen or into the ADF (please see Chapter 2.5 for how to put an original). 2. Click “Fax” button in control panel to enter fax functional interface. 3. Click “Hands free” button or pick up the telephone receiver, enter fax number. 4.

  • Page 108: Set The Compatibility Of Interference Voip Telephone Line

    Note: • The default remote code is “*90” which can be modified by users through “Fax”- “Fax setting”-“Receive set.”-“Remote code”. • Received fax job may not be printed in case of low cartridge, please renew cartridge or turn “Continue to print in low cartridge” function on in fax receiving setting.

  • Page 109: Pc-Fax

    2) Fwd to Email Select “Fwd. to Email”, input and confirm Email address. When fax job received, the product will send the fax file to the Email address as an attachment. The forwarded content will not the automatically printed in case of Email faults or network problem.Select “Fwd & Print”, to enable auto printing of all forwarded to Email.

  • Page 110: Sending Fax With Pc-Fax

    10.4.1.Sending Fax with PC-Fax 1. Open the document to be faxed. 2. Click “File” and then “Print”. 3. Select a printer named after the end of Fax and then click “Printer Properties”; next, set “Paper” and “Quality” of PC-Fax sending on the “Fax Settings” popup. 4.

  • Page 111: Mobile Print/Scan/Fax

    >Service & support > Driver download >Select printer model > Download and install. 2. You can use Google Play Store > Apps > to search Pantum Mobile Printing > Download and install. How to download it for iOS mobile device: Click the App Store icon >...
  • Page 112 3. Click "Add a printer" button at the top of interface, then select the way according to your habit to add the printer. 4.Select the function you need and set it up to meet your function needs. Note： • If printing fails, please inspect if the Android device is connected to the wireless network where the printer is connected to.
  • Page 113 Chapter 5 for how to connect). 3. Click “PANTUM” icon on the main screen of an iOS device and the following interface will pop out. 4. Select the function you want and then do relevant settings to meet your functional demands.

  • Page 114: Mopria Mobile Print

    3. Open the files you need to print with Adobe Reader on the Android device. 4. Click 5.Tap “print”. 6.Please make sure the Pantum printer is selected. If you selected other printer (or failed to select any printer), please tap the pull-down menu of printer, and select your Pantum printer.

  • Page 115: Nfc Function

    11.3.NFC function NFC function allows non-contact point-to-point data transmission between electronic devices. To use this function, you need to install the Pantum printer App on a mobile phone that supports NFC, or conduct Mopria mobile printing after finishing Wi-Fi Direct connectio through NFC function.

  • Page 116: Airprint Mobile Print

    3. Open the files you need to print in the format of PDF on the iOS device 4. Click 5.Tap “print”. 6.Please make sure the Pantum printer is selected. If you select other printers (or no printer), please click printer option and then select your Pantum printer.

  • Page 117: General Settings

    12.General Settings This Chapter mainly introduces some general settings. Note: • The panel appearance may be a little different due to difference in type or function. All diagrams are only for reference. 12.1. System Settings 12.1.1. Ink saving setting You can select the save toner mode which can reduce toner consumption and reduce printing cost.

  • Page 118: Restore Factory Settings

    12.1.3. Restore Factory Settings “Restore factory settings” is used to recover the default settings of printer. The printer will restart itself automatically after recovering factory settings. 1. Click “ ” button in control panel to enter “Menu setting” interface. 2. Click and select “System Setting”-“Restore set” to reset to defaults. Note: •...

  • Page 119: Mute Printing

    12.1.5. Mute printing Set mute mode to realize low speed printing with low noise. When mute mode is “on”, printing will be in a low speed. This mode is “off” by default. 1. Click “ ” button in control panel to enter “Menu setting” interface. 2.

  • Page 120: Sound/Volume

    12.1.7. Sound/volume You may set the up and down of sound/volume or shut down. 1. Click “ ” button in control panel to enter “Menu setting” interface. 2. Click and select “System Setting”-“Sound/Volume” to set “Warning tone”, “Ring tone”, “Fax tone”...

  • Page 121: Network Settings

    12.2. Network Settings You can check or set network through Network set. 1. Click “ ” button in control panel to enter “Menu setting” interface. 2. Click and select “Network set” to set “Wired config.”, “Wireless conf.” and “WiFi Direct” 12.3.

  • Page 122: Print Information Report

    12.4. Print information report You can print information report by operating control panel. These pages can help you to learn about product information, and diagnose and solve product failures. 1. Click “ ” button in control panel to enter “Menu setting” interface. 2.

  • Page 123: Configure The Ftp Address Book

    12.7.Configure the FTP address book 1. Click and select “Scan”-“Scan to FTP” in control panel to enter Scan to FTP setting interface. 2. Enter FTP Add., FTP port, user name and password into input box, click “Add” button to add FTP Add.

  • Page 124: Routine Maintenance

    13.Routine Maintenance Note: • Printer appearance may differ because of various models and functions, so the schematic diagram is only for your reference. 13.1.Cleaning the Printer Note: • Cut off the power supply of the printer before cleaning. • Please use mild detergents. •...
  • Page 125 3. Open the front cover and take the laser toner cartridge out along the track. Note: • When removing the toner cartridge, put the toner cartridge in a protective bag or wrap it with thick paper to avoid direct light damaging the toner cartridge. 4.
  • Page 126 6. Open the auto feed tray and wipe the pickup roller gently with dry lint cloth. Note: • the machine with the ADF should be regularly cleaned, removing dirt on the top cover of the ADF. Please wipe the place as shown in figure with a soft cloth.

  • Page 127: Toner Cartridge And Drum Component Maintenance

    13.2.Toner cartridge and drum component maintenance 13.2.1.About toner cartridge and drum component component 1.Cartridge, use and maintenance of the drum assembly. Please use the original toner cartridge for better printing quality. Please pay attention to the following items while using the toner cartridge: •...
  • Page 128 Toner cartridge replacement steps: 1. Power off the printer. 2. Open the front cover and then remove the laser toner cartridge along the guide rail. 3. Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out.
  • Page 129 4. Open the package of the new toner cartridge and hold the toner cartridge handle to shake it left and right for 5 – 6 times, so that the toner inside can be uniformly dispersed. 5. Pull the seal out and take the toner protection cover out. 6.
  • Page 130 8. Close the front cover. Replace the drum assembly steps are as follows: 1. Power off the printer. 2. Open the front cover and take the laser toner cartridge out along the track. 3. Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out.
  • Page 131 4. Open the package of new drum component, take the protection device of drum component, and put the drum component on a horizontal table. 5. Install the drum component along the inner track to finish installing toner cartridge. 6.Take the drum component with toner cartridge installed and install it inside the printer along the inner track of printer to finish installing.

  • Page 132: Troubleshooting

    14. Troubleshooting Please read this section carefully. It may help you to solve common problems encountered during the printing process. If the problems persist, please contact Pantum Aftersales Service Centre. Prior to handling common problems, first check that: • The power cord is connected correctly and the printer is powered on.
  • Page 133 2. Gently pull the jammed paper out. 3. Install paper tray. 4. Open the front cover.

  • Page 134: Paper Jam In The Fuser Unit

    5. Take the laser toner cartridge out along the track. (For the purpose of preventing printing quality from affecting by the exposure of photosensitive drum, please put the laser toner cartridge inside the protection bag or warp it with thick paper). 6.
  • Page 135 1. Open the front cover and then remove the laser toner cartridge along the guide rail. 2. Open the rear cover. 3. Open the fuser door using the handles on both sides.
  • Page 136 4. Gently pull the jammed paper out. 5. Close the back cover after removing the paper jammed. 6. Install a new toner cartridge and then close the front cover; then, the printer will recover printing automatically.

  • Page 137: Duplex Unit Jam

    14.1.3.Duplex Unit Jam 1. Remove the duplex printing unit from the back of the printer. 2. Remove the jammed paper from the duplex unit. 3. If the paper does not come out along with the duplex unit, open the tray and remove the jammed paper directly from the bottom.

  • Page 138: A Paper Jam Occurs On The Automatic Document Feeder (Adf)

    • If you cannot remove the jammed paper yourself, please contact your loca Pantum authorized repair center or send the printer to the nearest Pantum authorized service center for repair. • Printer appearance may differ because of various models and functions, so the schematic diagram is only for your reference.
  • Page 139 3. After removing the paper jamed, close the top cover and then the printer will be back to the ready state. 4. If it is difficult to remove the paper jammed, please try to open the scanner cover and remove it from the pressing block.

  • Page 140: Software Failure

    14.2.Software Failure Solution Problem The printer icon will not be displayed Reinstall the printer driver. Ensure that the USB in the “Printer and fax” folder. interface cable and the If the failure still exists after restarting the Make sure The printer is in Ready mode but it the network cable of USB cable is connected will not perform any print job.

  • Page 141: Common Troubleshooting

    ADF for or feed failure in copying scanning again. or scanning with the ADF. Note: • If the problem remains, please contact Pantum Customer Service. 14.4. Common Troubleshooting 14.4.1.Common Trouble Fault phenomenon Cause Trouble Type Solution 14.4.2...
  • Page 142 • Power cord of the device • Ensure proper is not properly connected. connection of the power cord. The cable between the computer and the printer • Please disconnect the is not connected properly. printer cable and then connect it again. Error in specifying the print port.
  • Page 143 • Internal parts failure. Separate the print media or use better quality and dry print media.. Note: • If the trouble still can not be shooted after the above operations, please contact Pantum Customer Service.

  • Page 144: Image Defects

    14.4.2. Image Defects Problem Cause Solution • The print media does not meet the • Please use proper print media usage specifications, for example the within the specification range. media is damp or too rough. • Set the resolution and •...
  • Page 145 • Dirty toner cartridge. • Clean or replace toner cartridge • Damaged inner parts of toner cartridge. • Clean the mirror of the laser at the back of the printer. • The reflective glass of the laser inside the printer is dirty. •...
  • Page 146 • Clean or replace toner cartridge • Dirty toner cartridge • Clean the internal transfer part of • The transfer roller inside the printer is the printer. dirty. • The transfer voltage inside the printer is abnormal. The back of the printout is dirty •...

  • Page 147: Fax Faults

    14.5. Fax faults Trouble Type Fault phenomenon Solution The dialing tone cannot • If you cannot hear the dialing tone after picking be heard. up the receiver, please check the connection of all telephone lines between the fax and the wall- Telephone mounted socket.
  • Page 148 The dialing fails to be • Please check the connection of power cable. done • Please check the connection of telephone line. • Change the (audio/pulse) settings. Please set in the fax sending menu with the dialing way supported for telephone line. The printer is poor in •...

  • Page 149: Product Specifications

    15. Product Specifications Note: • Specification values vary slightly from printers with different models with different functions ,and product specifications vary from different countries and regions. • These values are based on the initial data. For more information about the latest specifications, please visit: www.pantum.com 15.1.Overview of the Specifications Product 415mm*360mm*352mm Size(W*D*H) Printer weight About 10.54kg (excluding powder box, drum module and package) Weight of printer About 13.71kg (including cartridge, drum and package) Dimension: 3.5" capacitive touch screen Touch screen Resolution: 320*480, RGB565 Print temperature range:10-32 ℃ Print Environment Print humidity range:20%RH~80%RH 110V Model: AC100~127V, 50Hz/60Hz,9A Power Voltage 220V Model: AC220~240V, 50Hz/60Hz,4.5A Print/scan: ≤52dB(A) Copy: ≤54dB(A) Noise (acoustic pressure level) Standby: ≤30dB(A) Mute mode: ≤46 dB (A)

  • Page 150: Print Specifications

    Microsoft Windows XP/ Windows Vista/ Windows 7/ Windows 8/ Windows 8.1/ Windows 10/ Windows Server 2003/ Windows Server 2008/ Windows Server 2012(32/64 Bit) Mac OS X 10.7/10.8/10.9/10.10/10.11/10.12 Operating System Linux (Ubuntu 12.04/ Ubuntu 14.04/ Ubuntu 16.04) Versions higher than iOS 7.0 Android 4.4-8.0 Hi-speed USB 2.0 Communication IEEE802.3 10Base-T/100Base-Tx interface IEEE802.11b/g/n (support WPS) 15.2.Print Specifications Print Speed 33cpm(A4)/35cpm(Letter) Print Time of First ≤8.5sec Page Print Language 15.3.Copy Specifications Copy Speed 30cpm(A4)/33cpm(Letter) Flatbed <10 seconds FCOT ADF <12 seconds Maximum Pages for 99 pages Successive Print Zoom Ratio 25%~400% Other Copy Functions ID copy, bill copy, multi-in-one copy, clone copy.

  • Page 151: Scan Specifications

    15.4.Scan Specifications Scan Type Flatbed+ADF Single-sided: 24ipm Scanning speed Duplex: 48ipm Flatbed: 216×297mm Maximum Scan Size ADF: 216×356 mm Chromoscan Scan Output Function Scan to E-mail, PC, FTP and USB 15.5.Fax specification Fax Type Black-and-white Modem Speed 33.6Kbps Fax Memory 650 pages Encoding MH/MR/MMR/JBIG Compatibility ITU-T sg3/ECM Resolution Standard, fine super fine picture PC-FAX (Send), Fax Filtering, Group Sending, Fax Forwarding, Other Fax Functions Speed Dial, Group Dial, Delay Sending, Auto Redial, Auto Receive, Auto Shrink, Mobile Fax Environment...
  • Page 152 Company Name: Magnell Associate, Inc. ( DBA NEWEGG.COM ) Office address:17560 Rowland St. City of Industry, CA 91748 TEL: （626）271-9700 USA Only...

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