Pantum CM9106 Series User Manual
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Pantum CM9106 Series User Manual

Pantum CM9106 Series User Manual

Color multifunction printer
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Pantum CM9106-CM9706 Series
Color Multifunction Printer

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Summary of Contents for Pantum CM9106 Series

  • Page 1 Pantum CM9106-CM9706 Series Color Multifunction Printer...
  • Page 2 Version: V1.2 Disclaimer For a better user experience, Zhuhai Pantum Electronics Co., Ltd. reserves the right to make changes to the User Guide. The information contained herein is subject to change without notice. Users are responsible for any damages arising from failing to follow this User Guide.
  • Page 3 Safety Precautions Disconnect the power supply The product should be placed close to or easily accessible to power sockets, so as to allow easy disconnection of power supply! Laser Safety The laser radiation is harmful to the human body. Since laser components are completely sealed in the printer, laser radiation will not leak.
  • Page 4 Safety Warning Please note the following safety warnings before using the printer: Warning There is high-voltage electrode inside the printer. Before cleaning the printer, make sure the power is turned off! Plugging and unplugging the power cord plug with a wet hand can result in an electric shock.
  • Page 5 Safety Information Conventions Note: Note indicates the information that can help you. Warning: Warnings indicate things that may damage printer’s hardware or software. CAUTION: A caution indicates a potentially hazardous situation that could injure you. Different types of caution statements include: CAUTION - POTENTIAL INJURY: Indicates a risk of injury.
  • Page 6 Disclaimer CAUTION - POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION - POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer’s authorized replacement.
  • Page 7 • Disconnect all cords and cables from the printer. • If a separate floor-standing tray option or output option is installed on the printer, disconnect them before moving the printer. • If the printer has casters on its base, then carefully move it to the new location. Use caution when passing over thresholds and breaks in flooring.
  • Page 8 This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer’s components.The safety features of some parts may not always be obvious.The manufacturer is not responsible for any adverse consequences caused by using parts of other manufacturers.
  • Page 9 Precautions Precautions before Using the Printer: 1. Read and understand all instructions; 2. Familiarize yourself with the basic principles associated with operating electrical appliances; 3. Comply with all warnings and instructions marked on the equipment or specified in the manual supplied with the equipment;...
  • Page 10 23. This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service Centre to purchase parts they need. If the product sold is inconsistent with the package list, please go to the specified Aftersales Service Centre to solve the problem;...
  • Page 11 Legal Information This symbol indicates that, at the end of your product’s life, it must not be discarded as domestic waste. Instead, you should dispose of your used equipment at a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 12: Table Of Contents

    Table of Content 01Introduction to the printer ....................... 1 Product series introduction ......................1 Product View ..........................2 Control Panel ..........................6 Overview of control panel ..................... 6 Home screen ......................... 7 Touch screen button ......................9 02Paper and Print Media ........................10 Paper Specification ........................
  • Page 13 06Print ..............................32 Start the printer ........................... 32 Print Settings ..........................32 Print the documents ......................32 Automatic Two-Sided Printing ................... 33 Print with page break ......................34 Skip Blank Pages ........................ 35 Binding function ........................36 Booklet printing ........................37 Secure Print .........................
  • Page 14 Sleep Time Setting ......................54 Time/date ..........................55 Screen brightness ....................... 55 Restore Factory Settings ....................56 Sound/volume ........................56 Print Settings ..........................57 Print color ..........................57 Paper size/type ........................57 Advanced portrait ....................... 58 Page break .......................... 59 Error Processing .........................
  • Page 15 Install 2 x 500-sheet tray (tray 3, tray 4) ................99 Install 3000-sheet large-capacity tray ................104 Install the stapler, hole punch or booklet finisher ............114 11 Troubleshooting .......................... 120 Avoiding jams ........................... 120 Correct loading of paper....................120 Use recommended paper ....................

  • Page 16: 01Introduction To The Printer

    Introduction to the printer Product series introduction Product series parameters CM9106DN CM9706DN Interface type Print Language PCL6 Control Panel Touch screen 65ppm Print Speed (One-sided) 45ppm Automatic Two-Sided Printing Auto Duplex Scan Copy Scan ( : Support; Blank: Unsupport) Note: •...

  • Page 17: Product View

    Product View Please leave enough room to open the paper tray, cover plate and door, and install the hardware options, when selecting a location for the printer. • Set up the printer near the power outlet. CAUTION - POTENTIAL INJURY: To avoid the danger of fire or electric shock, please connect the power cord to a properly grounded power supply with proper rated voltage The socket should be close to the product and easy to use.
  • Page 18 400 mm for the headroom 600 mm on the right 444.5 mm for the front 120 mm on the left 120mm for the back Side view Automatic document feeder (ADF) Control Panel Multi-purpose paper feeder Standard 2 x 500-sheet tray Standard output support Note: •...
  • Page 19 Front View 3000-sheet large-capacity tray • It cannot be supported until a 2x500-sheet tray or a 2500-sheet built-in large-capacity tray is installed. • If you want to buy this product, please contact the local distributor of the printer. 2x 500-sheet tray (tray 3, tray 4) •...
  • Page 20 Rear View Power Interface Network Interface USB Interface Note: • Printer appearance may differ because of various models and functions, so the schematic diagram is only for your reference.

  • Page 21: Control Panel

    Control Panel Overview of control panel Layout of touch screen buttons of printer control panel is shown as below: Name Functions • Check printer status and message. Color touch screen • Set and operate printer. Home button Go to the home screen. •...

  • Page 22: Home Screen

    the speaker. Indicator Check the printer status. “Cancel” button Cancel the current printer task. “C” button Go to the interface of information report. Move the cursor backward in the input field to delete “Backspace” button characters. Home screen Use home screen button and icons to initialize operations such as copying or scanning. The layout is shown in the following figure: Name Functions...
  • Page 23 connected to the network. ID copy Access to “ID copy” menu and make an ID card copy. Switch Language Click the "Switch Language" button to switch the language. Access the “Secure Print” menu and print the secure print Secure Print job.

  • Page 24: Touch Screen Button

    Touch screen button Layout of touch screen buttons of printer control panel is shown as below: Name Functions Home button Go back to the Home. Radio button Select the item. Return button Return to the previous menu.

  • Page 25: 02Paper And Print Media

    Paper and Print Media Paper Specification Plain paper (60-90 gsm), thick paper 1 (91-120 gsm), thick Media Type paper 2 (121-157 gsm), thick paper 3 (158-209 gsm), thick paper 4 (210-256 gsm) A4-Short Side, A4-Long Side, A3 A5-Short Side, JIS B5-Short Media size Side, JIS B5-Long Side, Legal, Letter-Short Side, Letter-Long Tray 1/3/4...
  • Page 26 This may be due to incorrect operation, inappropriate temperature and humidity, or other factors beyond the control of Pantum. Before purchasing large quantities of print media, make sure that the print media meets the specifications specified in this User Guide.

  • Page 27: Non-Printing Area And Non-Scanning Area

    Non-printing Area and Non-scanning Area The shaded part indicates the non-printing area and non-scanning area. Top and bottom Left and right margins Usage Paper Size margins (A) 5mm(0.197inch) 5mm(0.197inch) Printing 5mm(0.197inch) 5mm(0.197inch) 5mm(0.197inch) 5mm(0.197inch) Scan 5mm(0.197inch) 5mm(0.197inch) Einlegen von Papier Note: •...

  • Page 28: Install Paper Tray

    Install paper tray 1. Pull out the tray. Note: • Do not remove the tray while the printer is working. 2. Adjust the guide to match the size of the loaded paper.
  • Page 29 3. Flex, fan out and align the paper edges before loading. 4. Load the paper. • When using the paper, please place the side for printing face up and follow the operations below: Note: • When loading the pre-perforated paper, make the holes on the front or left of the tray. •...

  • Page 30: Install The Multi-Purpose Paper Feeder

    5. Insert the tray. When loading a paper type other than plain paper, please set the paper size and paper type from Control Panel to match the loaded paper. Install the multi-purpose paper feeder 1. Open the multi-purpose paper feeder. 2.
  • Page 31 3. Flex, fan out and align the paper edges before loading. 4. Load the paper or special media. When using the paper, please execute any of the following operations: 5. Set the paper size and paper type from Control Panel to match the loaded paper.

  • Page 32: Paper And Manuscript Use Process

    Paper and Manuscript Use Process Note: • Druckeraussehen konnte unterschiedlich wegen seine Modelle sein. Die schematische Darstellung ist nur zum Informationszwecken. Manuscript requirements: Source Type Size A4 long and short sides A3 A5 long and short Automatic sides Big 16K long and short sides document Plain paper feeder (ADF)
  • Page 33 2. Load the manuscript face down. 3. Align the manuscript to match the appropriate paper size. Note: • If the manuscript does not match with any size marker, please align the upper-left corner of the manuscript with the arrow. • Make sure there is no document in the ADF. If a document is detected in the ADF, it will be more preferential than that on glass platen.

  • Page 34: Scan With The Automatic Document Feeder (Adf)

    Scan with the automatic document feeder (ADF) The document feeder supports single-sided scanning and automatic duplex scanning. Refer to Section 8 for the scanning method. 1. Put the original into the ADF with its front upward and top fed first. 2.

  • Page 35: 03Driver Installation And Uninstallation

    -ivh driver location path + file name of installation package (you can simply drag and drop the driver into the terminal) Example: sudo rpm -ivh ‘/home/sugon/ Desktop / pantum-r_1.0.3-1_amd64.rpm enter "y" and press Enter to execute, as shown in the figure:...

  • Page 36: Installation Of .Deb Format

    -i driver location path + file name of installation package (you can simply drag and drop the driver into the terminal) Example: sudo dpkg -i ‘/home/test/ Desktop / pantum-r_1.0.3-1_amd64.deb enter "y" and press Enter to execute, as shown in the figure:...

  • Page 37: Add Printer

    Add Printer Note: • The following installation methods are provided for reference only due to variations in systems • When a printer is added, the operating system will recognize and search for the printer in relation to its own properties. The process may take a long time. Please be patient. Install a USB printer 1.
  • Page 38 3) Click the "Add" button on the "Printer Settings" interface. Select the USB printer device on the "New Printer" interface. Click the "Forward" button. The system automatically searches for installed drivers, and add a USB printer. 4) When the printer is successfully added, a dialogue box will pop up to ask you whether to print a test page.

  • Page 39: Install A Network Printer

    Install a network printer To install a network printer, make sure that the computer and the printer are on the same LAN. Refer to Chapter 4 for details on network configuration. 1. Click “Start” and select “Control Panel” to enter the control panel interface. 2.

  • Page 40: Uninstall Driver

    4. When the printer is successfully added, a dialogue box will pop up to ask you whether to print a test page. Click “Print Test Page” to check if the printer is working properly. Uninstall Driver Delete the printer icon before driver uninstallation. Delete the printer icon in the following steps: 1.

  • Page 41: Uninstall The Driver In Rpm Format

    2. After the uninstallation is completed, you can enter the following command in the "Terminal" to check if the driver has been completely removed. sudo rpm -q pantum enter “y” and press Enter to execute, as shown in the figure:...

  • Page 42: Uninstall The Driver In Deb Format

    2. After the uninstallation is completed, you can enter the following command in the "Terminal" to check if the driver has been completely removed. sudo dpkg -l pantum enter “y” and press Enter to execute, as shown in the figure:...

  • Page 43: 04Wired Network Setup (Applicable To Wired Network Models)

    Wired network setup (applicable to wired network models) In case printers support wired network printing, they can be connected to network to control printer to print in wired network mode. Set IP Address The IP address of the printer may be automatically obtained through DHCP function or set manually.

  • Page 44: 05Web Server

    Web server You can manage printer setup via the embedded Web server. Visit the embedded Web server 1. Turn on the power of printer and computer. 2. Connect the printer to network to ensure that the printer is connected to the network where the computer is connected to.

  • Page 45: Machine Setup

    IPv4 setup IPv4 address of the printer is divided into DHCP auto assignment and manual setting, and the DHCP auto assignment function is on by default. You can set up the IPv4 address of printer manually to set up fixed IPv4 address for the printer. 1.

  • Page 46: Recover Factory Settings Via Web Server

    II. Add recipient address 1. Click “Settings” – “Machine settings” – “Address Book” . 2. Click “Add”, input recipient address and then click “Apply”. III. Set up email notification 1. Click “Settings” – “Machine settings” – “E-mail Notification”. 2. Click button and select the email addresses you want to add in the list of contacts popping out.

  • Page 47: 06Print

    Print Before using the printer to print documents, please read Chapter 3 and install the printer driver. Start the printer 1. Make sure that the power cord and USB/network cable are properly connected. 2. Start the computer. Refer to Chapter 3 if you need to install the printer driver.

  • Page 48: Automatic Two-Sided Printing

    2. Select printer of the corresponding model. 3. Make the print settings according to your needs under the respective tabs such as “General”, “Page Setup”, “Page Processing”, “Tasks”, “Color” and “Advanced”. 4. Single click “OK” to finish printing setup. Automatic Two-Sided Printing his machine supports automatic duplex printing of plain paper, thick paper 1, thick paper 2, thick paper 3 and thick paper 4.

  • Page 49: Print With Page Break

    5. Single click “OK” to finish printing setup. Click “Print” to realize auto duplex printing.Print with page break. Print with page break This printer supports the function of adding page breaks between printed texts, which can be enabled through printer settings, between jobs, between copies, or disabled. You can make the changes in the following steps as required: 1.

  • Page 50: Skip Blank Pages

    5. Check the box to select the desired print effect as required. Note: • You can also set the page break directly by buttons on the printer’s control panel. • If you choose to use the printer settings, the related parameters cannot be adjusted, but the parameters set in the printer’s control panel will be applied.

  • Page 51: Binding Function

    Single click “OK” to finish printing setup.Click "Print" to realize the printing effect of skipping blank pages. Binding function If you have installed the optional stapler, you can set “Folded”, “Offset”, “Staple”, “Output Support” and “Punch” for “Binding Function” in the paper interface of printing preferences. Note: •...

  • Page 52: Booklet Printing

    Booklet printing Note: • "Booklet" cannot be concurrently used with "Multipage" or "Zooming". • To enable the Booklet function, please also check "collated". • To start a Booklet, please select any of the following paper types: SRA3, A3, A4, A5, A6, 8K, Big 16K, JIS B4, JIS B5, JIS B6, Letter, Legal, Ledger, Executive, Folio, A3Wide or Statement.

  • Page 53: Cancel Printing

    the print job from the printer’s control panel. 1. Open the file to be printed, click the “File” menu in the upper left corner, and select “Print” to enable the print driver. 2. Select printer of the corresponding model. 3. Click “Printer Properties/Preferences” to configure printing. 4.

  • Page 54: Copying

    Copying Copying function Copying function Instructions You can set the printing effect to color or black and Color for copying white. Copy source Set the paper size of the originals. Copy To The specified paper size and tray can be set. Duplex copying It supports manual duplex copying for originals.

  • Page 55: Copying Cancel

    3. Click the “Copy” button in the upper right corner to start copying. 4. Place the original text in the glass platen, scan this page, then give a prompt of "Scan next page". When there is another page to scan, take away the previous one, put the next one in the glass platen, click “Scan next page”.

  • Page 56: Color For Copying

    Color for copying The copied portrait can be output in primary color or black-and-white effect. Original portrait → photocopied portrait Color: Mono: Duplex copy You can use flat plate and ADF for Auto Duplex copy, ADF supports auto duplex copy. Note: •...

  • Page 57: Image Quality

    4. Two-sided → Two-sided: Image quality Select corresponding image quality mode for original document used in order to improve copying effect. There are 4 modes in total: Auto: default mode, applicable to text and image originals. Text + image: applicable to originals with mixed text and image. Image: applicable to original image.

  • Page 58: Resizing

    Resizing When original document is copied, resize image copied. There are “automatic adjustment” and “manual adjustment” for zooming, with 100% as default. 1. Auto Adjustment: Automatic adjustment should be functioned together with “Copy from” and “Copy to”. That is, select the required paper size in “Copy from”, and select the paper size and paper type to be copied in “Copy to”...

  • Page 59: Advanced Portrait

    (3)vertical four-in-one: Note: • “Manual adjustment” in “N-in-1” and “Zoom” cannot be set at the same time. • “N-in-1” does not support “Duplex -> Duplex” copy mode. Advanced portrait According to the original you use, adjust the “color balance”, “brightness”, “saturation”, “contrast”, “original background elimination”, “hue”...

  • Page 60: Booklet Copy

    Booklet copy Booklet copy refers to typesetting and printing the originals to be copied in the format of book. The front cover and back cover of the booklet may also be set. After copying, all printed documents are folded in half for you to read it as a book. Create a booklet After the booklet settings is created, the originals to be copied can be scanned on one side or on both sides, and finally the booklet copying with the effect of duplex printing can be achieved.
  • Page 61 Cover page settings The front and back cover effects of the booklet can be achieved through the cover page setting as shown in the following figure: Inside front cover: Outside front cover: Inside and outside front covers: Inside back cover:...

  • Page 62: Watermark Copy

    Outside back cover: Inside and outside back covers: Note: • The copy size of the booklet, the paper size of the front cover and the back cover should be consistent. Watermark Copy You can add a watermark to your copies by the watermark function on the printer’s control panel. Note: •...

  • Page 63: Copy With Page Break

    Copy with page break You can insert blank pages to separate your copies from each other by the Page Break function on the printer’s control panel, and the copy source only supports ADF. The Page Break function can be classified into the following situations according to different application scenarios: Page break between jobs Page break between copies 1.

  • Page 64: Id Copy Setting

    ID copy setting Placement location: Place the certificate in the “orange area” in the upper left corner of the glass platen. Wherein, the blue area is the best position for ID copying. Change related setting through setting menu for better copy result. 1.

  • Page 65: Scan

    Scan This printer provides the "pull-scan" scanning method: scanning via a PC-based scanning application.Before scanning, please be sure a printer driver has been installed in the computer. The following diagrams are based on the example of the RedOS operating system. Different operating systems may have different interface styles.
  • Page 66 4. Select “Settings and Preview" to complete the scan settings. Note: •ID scan only supports A4 platen scanning, colour and greyscale modes. • Landscape scan only supports such scan sizes as A4, A5, Big 16K, JIS B5, Statement and Letter. •...

  • Page 67: Push Scan

    6. When scanning is complete, click “Save” button to finish storing the scanned image. Note: • There are four supported file types for saving images scanned by the scanning app software: PNG, JPEG, PDF and WebP. • You may click “Help” button to open the scanning application help file to know more about the scan settings.

  • Page 68: Scan To E-Mail

    Scan to E-mail You may scan a black-white or color file as an appendix to the e-mail application, with specific operation steps as follow: 1. Be sure the printer and the computer are both switched on and connected with each other properly.

  • Page 69: General Settings

    General Settings This Chapter mainly introduces some general settings. Note: • The panel appearance may be a little different due to difference in type or function. All diagrams are only for reference. System Settings Sleep Time Setting Sleep mode can reduce the energy consumption of printer effectively, and “Sleep time setting” can be made in the idle time before the device enters sleep mode.

  • Page 70: Time/Date

    Time/date You may set the time and date with the Time/Date option. You can make the settings in the following methods as required: 1. Click the “Settings” button on the home screen to enter the “System Settings” interface. 2. Click and select “Time/Date” to set “Time Format”, “Date Format” and “Time”. 3.

  • Page 71: Restore Factory Settings

    Restore Factory Settings “Restore factory settings” is used to recover the default settings of printer. The printer will restart itself automatically after recovering factory settings. You can make the settings in the following methods as required: 1. Click the “Settings” button on the home screen to enter the “System Settings” interface. 2.

  • Page 72: Print Settings

    Print Settings Print color Print color can be used to set the output effect of printed portrait, which can be set to color and mono. You can make the settings in the following methods as required: 1. Click the “Settings” button on the home screen to enter the “Print Settings” interface. 2.

  • Page 73: Advanced Portrait

    Advanced portrait In order to get better printing effect, you can adjust “Color Balance”, “Print Density”, “Saturation” and “Contrast” in the “Advanced Portrait”.

  • Page 74: Page Break

    Page break 1. Click the “Settings” button on the home screen to enter the “Print Settings” interface. Click and select “Page break” to make corresponding settings. Note: • You can also set the page break directly on the computer’s Printing Preferences interface. Error Processing In order to ensure your printing safety, the printer will handle the print job according to your settings when there are errors such as no paper and paper jam in the printing process.

  • Page 75: Network

    Network Network Settings You can check or set network through Network set.You can make the settings in the following methods as required: 1. Click the “Network” button on the home screen to enter the “Network Settings” interface. 2. Click and select “Network Settings” to set the relevant networks. Network Information You can check the network status through Network Information.You can make the settings in the following methods as required:...

  • Page 76: Information Report

    Information report You can print information report by operating the Control Panel. These pages can help you get to know product information. You can make the settings in the following methods as required: 1. Click the “Information Report” button on the home screen to enter the “Information Report” interface.

  • Page 77: Consumable Information

    Consumable information You can check the batch number of consumables from the consumables information displayed on the home screen of the printer.You can make the settings in the following methods as required: 1. Click the “Consumables Information” button on the home screen to enter the “Consumables Information”...

  • Page 78: Scrtymgmnt

    ScrtyMgmnt The security management function can be mainly divided into three major features: Lock Screen Password, Job Control, and Port Restriction. Note: • The initial password for printer's lock screen and job control is 12345678. • For security reasons, you are recommended to change the default password. You can enter the "User Management"...

  • Page 79: Job Control

    Job Control You can enable the job control function to restrict users from using the printer's copy and scan functions. After these restrictions are enabled, no copy or scan operations are available. You can make the settings in the following methods as required: 1.

  • Page 80: 10Routine Maintenance

    Routine Maintenance Note: • Druckeraussehen konnte unterschiedlich wegen seine Modelle sein. Die schematische Darstellung ist nur zum Informationszwecken. Cleaning the Printer Note: • Cut off the power supply of the printer before cleaning. • Please use mild detergents. • Some parts of the printer are still in high temperature within a short time after use. To prevent burns, please don’t directly touch places labled with high temperature warning in contact with internal components after opening the printer’s front or rear cover.

  • Page 81: Clean The Scanner

    Clean the scanner 1. Open the scanner cover. 2. Wipe the following areas with a piece of soft and lint-free wet cloth: • ADF Glass:...
  • Page 82 • ADF glass mat: • Scanner glass: • Scanner glass mat:...
  • Page 84 3. Open the door B1. 4. Wipe the following areas: • ADF glass in door B1...
  • Page 85 • ADF glass mat in door B1 5. Close the cover. 6. Wipe the sensor area with a clean and wet cotton swab. 7. Close the scanner lid.

  • Page 86: Clean Print Head Lenses

    Clean print head lenses 1. Open the door A. 2. Remove waste toner bottles. 3. Clean the print head lenses with the print head brush.

  • Page 87: Empty The Punching Box

    4. Insert the brush blade back to its original place. 5. Insert the waste toner bottle and close the door. Empty the punching box 1. Open the door H.
  • Page 88 2. Remove and then empty the punching box. 3. Insert the punching box. 4. Close the cover.

  • Page 89: Replacing Parts And Consumables

    Replacing parts and consumables Replace the toner cartridge 1. Open the door A. 2. Remove the toner cartridge.
  • Page 90 3. Unpack the new toner cartridge. 4. Shake the toner cartridge three times. 5. Insert a new toner cartridge.
  • Page 91 6. Remove waste toner bottles. 7. Clean the print head lenses with the print head brush. 8. Insert the brush blade back to its original place.
  • Page 92 9. Insert the waste toner bottle and close the door.

  • Page 93: Replace Photosensitive Drum

    Replace photosensitive drum 1. Open the door A. 2. Remove waste toner bottles. 3. Remove the photosensitive drum. Note: • Some parts of the printer are easily damaged by static electricity. Touch the metal surface in an area away from the symbol before touching any part or assembly in an area marked with an electrostatic sensitive symbol.
  • Page 94 4. Unpack the new photosensitive drum. Note: • Do not expose the photosensitive drum to direct sunlight for more than 1 minute. Prolonged exposure to light may lead to print quality problems. • Do not touch the photosensitive drum. Otherwise, the quality of future print jobs will be affected. 5.
  • Page 95 6. Clean the print head lenses with the print head brush. 7. Insert the brush blade back to its original place. 8. Insert the waste toner bottle and close the door.

  • Page 96: Replace Waste Toner Bottles

    Replace waste toner bottles 1. Open the door A. 2. Remove waste toner bottles. 3. Clean the print head lenses with the print head brush. 4. Insert the brush blade back to its original place.
  • Page 97 5. Unpack the new waste toner bottle. 6. Insert a new waste toner bottle and close the door.

  • Page 98: Replace Paper Pickup, Paper Feed And Separation Rollers

    Replace paper pickup, paper feed and separation rollers Paper pickup roller Paper feed roller Separation roller 1. Power off the printer.
  • Page 99 2. Remove all trays. • Standard tray 3. Open the door C. Note: • Make sure that the door does not hit any cables connected to the printer. • If the 3000-sheet tray has been installed, slide the tray to the right to open the door. •...
  • Page 100 4. Open the door D. Note: • Door D will not be accessible until a 2 x 500-sheet tray is installed. • If the 3000-sheet tray has been installed, slide the tray to the right to open the door. 5. Find the roller.
  • Page 101 6. Remove the roller. 7. Insert a new roller until it clicks into place. Note: • Make sure the roller is inserted to the proper position. 8. Close doors D and C. 9. Insert the tray and power on the printer.

  • Page 102: Replace The Transfer Belt

    Replace the transfer belt 1. Power off the printer. 2. Open the door C. Note: • Make sure that the door does not hit any cables connected to the printer. • If the 3000-sheet tray has been installed, slide the tray to the right to open the door. •...
  • Page 103 3. Remove the door stop with the screwdriver stored inside the door A. 4. Loosen the screws that hold the transfer belt.
  • Page 104 5. Remove the paper guide. 6. Remove the transfer belt. 7. Unpack the new transfer belt. Note: • Do not touch the transfer belt. Otherwise, the quality of future print jobs will be affected. 8. Insert a new transfer belt until it clicks into place.

  • Page 105: Replace The Transfer Roller

    9. Clean the print head lenses with the print head brush. 10. Insert the paper guide. 11. Fix the transfer belt. 12. Reinstall the door stop. 13. Close the door and power on the printer. Replace the transfer roller 1. Open the door C. Note: •...
  • Page 106 2. Remove the transfer roller. 3. Unpack the new transfer roller. 4. Insert a new transfer roller until it clicks into place. 5. Close the cover.

  • Page 107: Replace The Adf Separation Roller

    Replace the ADF separation roller 1. Power off the printer. 2. Remove the ADF separation pad.
  • Page 108 3. Remove the ADF separation roller. 4. Unpack the new separation roller. 5. Insert a new separation roller.

  • Page 109: Replace The Adf Paper Pick-Up And Feed Rollers

    6. Insert the separation pad. 7. Turn on printer power. Replace the ADF paper pick-up and feed rollers 1. Power off the printer.
  • Page 110 2. Open the door B. 3. Remove the ADF pick-up and feed rollers. 4. Unpack the new paper pickup and feed rollers.

  • Page 111: Replace The Staple Box

    5. Insert the new paper pickup and feed rollers. 6. Close the door and power on the printer. Replace the staple box Replace the staple box in hole punch and stapler finisher 1. Open the door H.
  • Page 112 2. Remove the staple box. 3. Unpack the new staple box. 4. Insert a new staple box until it clicks into place. 5. Close the cover.
  • Page 113 Replace the staple box in booklet finisher 1. Open the door H and pull out the booklet maker. 2. Remove the staple box.

  • Page 114: Installing Optional Tray

    3. Unpack the new staple box. 4. Insert a new staple box until it clicks into place. 5. Push the booklet maker back to its original place and close the door. Installing optional tray Note: • If you want to buy this optional part, please contact the local distributor of the printer. Install 2 x 500-sheet tray (tray 3, tray 4) 1.
  • Page 115 2. Unplug the power cord from the outlet, and then unplug the power cord from the printer. 3. Unpack the tray and remove all packaging materials. 4. Install the stabilizers to the tray, and then remove the rubber cover.
  • Page 116 5. Align the printer with the tray with the side handle, and then lower the printer in place. 6. Remove the connector cover plate at the rear of the printer with the screwdriver stored inside the door A.
  • Page 117 7. Connect the tray connector to the printer. 8. Open the feed tray 2, 3 and 4.
  • Page 118 9. Secure the tray to the printer with a locking clip and metal holder. • Front • Rear 10. Close the tray and reinstall the connector cover. 11. Connect the power cord to the printer and then to the outlet. 12.

  • Page 119: Install 3000-Sheet Large-Capacity Tray

    Install 3000-sheet large-capacity tray Note: • The 3000-sheet tray cannot be supported until a 2 x 500-sheet tray is installed. 1. Power off the printer. 2. Unplug the power cord from the outlet, and then unplug the power cord from the printer. 3.
  • Page 120 5. Open the feed tray 2, 3 and 4. 6. Remove the metal holder and locking clip that secure the 2 x 500-sheet tray to the printer. • Front...
  • Page 121 • Rear 7. Close the tray. 8. Use the side handles to remove the printer from the 2 x 500-sheet tray.
  • Page 122 9. Remove the stabilizers from the tray. 10. Remove the rubber cover.
  • Page 123 11. Open the tray and remove the mounting bracket and guide cover. 12. Install the side mounting bracket to the tray, and then insert the guide plate into the guide.
  • Page 124 13. Install the guide, and then install the mounting bracket and the guide cover. 14. Close the tray. 15. Align the printer with the tray with the side handle, and then lower the printer in place.
  • Page 125 16. Align the 3000-sheet tray with the printer, and then install the fixing column. 17. Attach the tray cable with clips.
  • Page 126 18. Connect the tray cable to the printer. 19. Install the tray cable cover.
  • Page 127 20. Slide the tray until it clicks into place. 21. Install the stabilizers to the printer.
  • Page 128 22. Connect the 2 x 500-sheet tray connector to the printer. 23. Open Feed Tray 2, 3, and 4, and secure the 2 x 500-sheet tray to the printer with the locking clip and metal holder. • Front...

  • Page 129: Install The Stapler, Hole Punch Or Booklet Finisher

    • Rear 24. Close the tray. 25. Connect the power cord to the printer and then to the outlet. 26. Turn on printer power. Add a tray to the print driver to make it available for printing jobs. Install the stapler, hole punch or booklet finisher 1.
  • Page 130 3. Remove the publication support from the side or rear of the printer. 4. Unpack the stapler, hole punch or booklet finisher. 5. Remove the standard output support, and then remove the paper clamp. 6. Remove the paper guide with the screwdriver stored inside the door A.
  • Page 131 7. Insert the paper transport components. Note: • Use the screws provided along with the stapler. 8. Connect the stapler to the printer.
  • Page 132 9. Insert the staple box into the stapler until it clicks into place. 10. Remove filter cover. Note: • This step is only applicable to some printer models.
  • Page 133 11. Connect the stapler cable to the printer. 12. Reinstall the filter cover. Note: • This step is only applicable to some printer models. 13. Secure the cable. 14. Insert the output support.
  • Page 134 Note: • Use the screws provided along with the stapler. • Don't move the holder when the Output Support 2 is inserted. • The Output Support 3 is only supported in the booklet finisher. 15. Install the publication support, and then the clip. 16.

  • Page 135: Troubleshooting

    Informationszwecken. Please read this section carefully. It may help you to solve common problems encountered during the printing process. If the problems persist, please contact Pantum Aftersales Service Centre. Prior to handling common problems, first check that: • The power cord is connected correctly and the printer is powered on.

  • Page 136: Use Recommended Paper

    • Do not slide paper into the tray. Load paper as shown in the figure. • Make sure that the paper guide is placed correctly, and keep a gap between the paper guide and the paper to prevent the paper guide from clinging to the paper. •...

  • Page 137: Locate Jammed Paper

    Locate jammed paper Paper jam locations Automatic document feeder (ADF) Door C Door D Multi-purpose paper feeder 3000-sheet large-capacity tray 2x 500-sheet tray Stapler • Booklet Finisher • Hole Punch and Stapler Finisher...

  • Page 138: Cleaning Jammed Paper

    Cleaning Jammed Paper Paper jam in the automatic document feeder (ADF) 1. Remove all original documents from the ADF tray. 2. Open the door B. 3. Remove the jammed paper. Note: • Make sure that all paper fragments are removed. 4.

  • Page 139: The Paper Is Jammed In The Multi-Purpose Paper Feeder

    6. Remove the jammed paper. Note: • Make sure that all paper fragments are removed. 7. Close the cover. The paper is jammed in the multi-purpose paper feeder 1. Take out the paper from the multi-purpose paper feeder. 2. Remove the jammed paper. Note: •...
  • Page 140 3. Open the door C to remove all paper fragments. Note: • The inside of the printer may be very hot. To avoid being burned by heating components, please wait for the surface to cool before touching the components. • Make sure that the door does not hit any cables connected to the printer. •...

  • Page 141: The Paper Is Jammed In The Door C

    The paper is jammed in the door C 1. Open the door C. Note: • The inside of the printer may be very hot. To avoid being burned by heating components, please wait for the surface to cool before touching the components. Note: •...
  • Page 142 2. Remove the jammed paper from any position below. Note: • Make sure that all paper fragments are removed. • Fuser area • Below the fuser area...
  • Page 143 • Duplex printing area • Above the duplex printing area 3. Open the standard tray, and then take out the jammed paper. Note: • Make sure that all paper fragments are removed. 4. Close the tray, and then close the door.

  • Page 144: The Paper Is Jammed In The Door D

    The paper is jammed in the door D 1. Open the door D, and then take out the jammed paper. Note: • If the 3000-sheet tray has been installed, slide the tray to the right to open the door. • Open the door C to confirm that all paper fragments have been removed, and then close the door.
  • Page 145 2. Open the tray, and take out the jammed paper. Note: • Make sure that all paper fragments are removed. 3. Close the tray, and then close the door.

  • Page 146: The Paper Is Jammed In The 3000-Sheet Tray

    The paper is jammed in the 3000-sheet tray 1. Slide the 3000-sheet tray. 2. Remove the jammed paper. Note: • Make sure that all paper fragments are removed.

  • Page 147: The Paper Is Jammed In The Stapler

    3. Open the door F, and then take out the jammed paper. Note: • Make sure that all paper fragments are removed. 4. Close the door and slide the tray back into its original place. The paper is jammed in the stapler 1.
  • Page 148 2. Open the door J. 3. Open the door H.
  • Page 149 4. Remove the jammed paper from any position below. Note: • Make sure that all paper fragments are removed. • Door J • Area H1 and H2...
  • Page 150 • Area H6 5. Pull out the booklet maker. 6. Remove the jammed paper from any position below. Note: • Make sure that all paper fragments are removed.
  • Page 151 • Area H8 • Area H9...

  • Page 152: Staples Are Stuck In The Hole Punch And Stapler Finisher

    • Area H10 7. Push the booklet maker back to its original place. 8. Close doors H and J. Staples are stuck in the hole punch and stapler finisher 1. Open the door H.
  • Page 153 2. Remove the staple box holder. 3. Remove the loose staples.

  • Page 154: Staples Are Stuck In The Booklet Finisher

    4. Insert a new staple box holder until it clicks into place. 5. Close the cover. Staples are stuck in the booklet finisher Open the door H and pull out the booklet maker.
  • Page 155 2. Remove the staple box holder. 3. Remove the loose staples.

  • Page 156: Software Failure

    4. Insert a new staple box holder until it clicks into place. 5. Push the booklet maker back to its original place and close the door. Software Failure Problem Solution Reinstall the printer driver. The printer icon does not appear in the "Devices and Printers"...

  • Page 157: Error Message

    Please cancel the current scan job or Scanner is Busy With other scan jobs. wait for the completion of other scan jobs. Please contact Pantum Customer Scan failed Scanner internal failure. Service. If you have selected ADF as scan source,...

  • Page 158: Common Troubleshooting

    Fault phenomenon Cause Solution Problems Poor print quality Image Defects. Image Defects. printing Please contact Pantum Failed to copy The scanner is damaged. Customer Service. Problems • The scanner is dirty or • Clean the scanner. copying defective. Copy Image •...
  • Page 159 reinstall the printer driver. • Printer internal failure. • Data cable of the device is not properly connected. • Ensure proper connection Problems • The scan driver is installed of the data cable. Scanning error scanning incorrectly. • Reinstall the scan driver. •...

  • Page 160: Image Defects

    sticks together. recommended print media. • Separate the print media • Internal parts failure. or use better quality and dry print media. Note: • If the problem persists, please contact the customer service center. See the Three Guarantees certificate for contact details. Image Defects Problem Cause...
  • Page 161 • Please adjust the toner density from “Print Preferences” or “Print” based on • A higher density is set when printing. your operating system, or adjust the print density from the printer’s control • The print head lenses are dirty. panel.
  • Page 162 • Clean print head lenses. • The print head lenses are dirty. • Please remove the photosensitive • The photosensitive drum with missing drum with missing color and reinsert color is not installed properly. • The photosensitive drum with missing •...
  • Page 163 • Load correct paper. Please refer to • The tray fails to load the media Section 2 for the way to load paper properly. correctly. • Photosensitive drum is not installed • Remove the photosensitive drum and normally. reinstall it. •...
  • Page 164 • The paper used has been stored in • Keep the paper in its original wrapper the air for a prolonged time. before use. • Photosensitive drum is not installed • Remove the photosensitive drum and normally. reinstall it. • The print head lenses are dirty. •...

  • Page 165: 12Product Specifications

    • Specification values vary slightly from printers with different models with different functions ,and product specifications vary from different countries and regions. • These values are based on the initial data. For more information about the latest specifications, please visit: www.pantum.com. Overview of the Specifications Product Size(W*D*H)

  • Page 166: Print Specifications

    Print Specifications CM9106DN A4 Black/Color:45ppm Printing speed (single-sided) CM9706DN A4 Black/Color:65ppm CM9106DN A4 Black:45spm;A4 Color:41spm Printing speed (duplex) CM9706DN A4 Black:65spm;A4 Color:61spm Max. monthly print 275,000 pages/month volume Recommended monthly print 8000 – 50000 pages volume Print Language PCL6 Duplex printing Support Print Time of First Black &...

  • Page 167: Scan Specifications

    Scan Specifications Scan Type Flatbed+ADF single-sided:80ppm Scan Speed (A4) duplex:160spm Scanning technique Type of document DADF feeder Max. ADF capacity 150 pages Scan Area Max A3 Scan resolution Max 1200x1200dpi...

This manual is also suitable for:

Cm9706 seriesCm9106dnCm9706dn

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