Fax Faults - Pantum M6700 Series User Manual

14.5. Fax faults

Trouble Type Fault phenomenon
The dialing tone cannot
be heard.
Telephone
line or
connection
fault
The printer cannot
response in a fax call
automatically.
The fax cannot be
received
The fax received is
somewhat blank or of
poor quality
Fax
receiving
fault
The fax is well received
but cannot be printed
An external call is being
handled.
Solution
• If you cannot hear the dialing tone after picking
up the receiver, please check the connection of all
telephone lines between the fax and the wall-
mounted socket.
• Use the telephone connecting another line to test
the wall-mounted socket; if there is no dialing tone,
please check the communication line.
Make sure it is not the "Telephone Mode" as the
•
receiving mode. (Please see
the receiving mode as "Fax Mode".)
Make sure the fax is set with the correct receiving
•
mode. (Please see Chapter 10.3.2
receiving mode.)
If the telephone line is interfered, please try to set
•
it as VoIP in compatibility. (For compatibility
setting, please see Chapter
• The fax sending faxes may have a fault.
• The telephone line may have a fault due to noise.
• Check the printer through copy.
The toner cartridge comes to the end of its
•
expected service life. Please replace it. (Please see
Chapter 13.2.2 "Replace the Toner Cartridge".)
• Check if the toner in cartridge has run low.
Replace with a new toner cartridge and then print.
• Find out the option of " Low in Toner, Continue
to Print" among receiving setting options and then
set it as On.
• If the Telephone mode adopted, please press
Startup and then pick up the receiver immediately.
If answering the call with the extension
•
telephone, please input the 3-digit fax receiving
code (*90 by default). When the fax begins to
response, please hang up.
Chapter 10.3.2 to set
to select the
10.3.3)
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