Pantum M6500NW Plus Series User Manual
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Pantum M6500NW Plus Series User Manual

Monochrome laser mfp
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Pantum M6500NW Plus/M6550NW Plus Series
Monochrome Laser MFP
It is recommended that you read this Guide carefully before using the printer

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Summary of Contents for Pantum M6500NW Plus Series

  • Page 1 Pantum M6500NW Plus/M6550NW Plus Series Monochrome Laser MFP It is recommended that you read this Guide carefully before using the printer...
  • Page 2 The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG,Inc. and any use of such marks by Zhuhai Pantum Electronics Co., Ltd. is under license. Other trademarks and trade names are those of their respective owners. Wi-Fi Direct,Wi-Fi Protected Setup(WPS),WPA,WPA2, WPA3,and Wi-Fi Protected Access are marks of the Wi-Fi Alliance.
  • Page 3 Disclaimer For a better user experience, Zhuhai Pantum Electronics Co., Ltd. reserves the right to make changes to the User Guide. The information contained herein is subject to change without notice. Users are responsible for any damages arising from failing to follow this User Guide. Meanwhile, except the express warranty made in the product maintenance manual or service commitment, Zhuhai Pantum Electronics Co., Ltd.
  • Page 4 The printer has a Class III B laser diode, which has no laser radiation leakage among laser components. The laser components shall complies with the requirements of: U.S. Code of Federal Regulations, 21 CFR 1040, IEC 60825-1 The following label is attached to the laser components inside the printer:...
  • Page 5 Safety Warning Please note the following safety warnings before using the printer: Warning There is high-voltage electrode inside the printer. Before cleaning the printer, make sure the power is turned off! Plugging and unplugging the power cord plug with a wet hand can result in an electric shock. The fuser unit is hot when and after printing.
  • Page 6 Precautions Precautions before Using the Printer: 1. Read and understand all instructions; 2. Familiarize yourself with the basic principles associated with operating electrical appliances; 3. Comply with all warnings and instructions marked on the equipment or specified in the manual supplied with the equipment;...
  • Page 7 23. This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service Centre to purchase parts they need. If the product sold is inconsistent with the package list, please go to the specified Aftersales Service Centre to solve the problem;...
  • Page 8 protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
  • Page 9 Legal Information This symbol indicates that, at the end of your product’s life, it must not be discarded as domestic waste. Instead, you should dispose of your used equipment at a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 10: Table Of Contents

    Table of Contents 1. Before Using the Printer ......................1 1.1. Product series introduction ....................1 1.2. Supplied Accessories ......................2 1.3. Product View ........................3 1.4. Laser Toner Cartridge ....................... 5 1.5. Easily-Refilled Laser Toner Cartridge ................5 1.5.1 Structure of Easily-Refilled Laser Cartridge .............. 5 1.5.2.
  • Page 11 5. Wireless network setup (applicable to Wi-Fi models) ..............40 5.1. Basic structure mode ...................... 40 5.1.1. Wireless network setup tools ................. 41 5.2. Wi-Fi hotspot mode ......................44 5.2.1. Preliminary preparations ..................44 5.2.2. Wi-Fi Hot Connection .................... 44 5.2.3.
  • Page 12 10. Mobile Print/Scan (for models with Wi-Fi function only) ............83 10.1. Pantum Printing App ..................... 83 10.1.1. Operating systems supported ................83 10.1.2. How to download the Pantum Printing App ............83 10.1.3. How to use the Pantum Printing App ..............84 10.2. Mopria mobile print......................87...
  • Page 13 10.2.2. How to download Mopria Print Service ..............88 10.2.3. Preliminary preparations ..................88 10.2.4. How to use Mopria mobile printing ..............88 10.3. AirPrint mobile print ....................... 89 10.3.1. Operating systems supported by AirPrint mobile print ......... 89 10.3.2. Preliminary preparations ..................89 10.3.3.
  • Page 14 15. Menu Structure ........................120 16. Product Specifications ......................121 16.1. Overview of the Specifications ..................121 16.2. Print Specifications...................... 122 16.3. Copy Specifications..................... 122 16.4. Scan Specifications ..................... 123 XIII...

  • Page 15: Before Using The Printer

    1. Before Using the Printer 1.1. Product series introduction Product series parameters M6500NW Plus M6550NW Plus ● ● ● ● Interface type ● ● Wi-Fi ● ● Print Language ● ● Control Panel ● ● 22ppm Print Speed ● ● Letter 23ppm ●...

  • Page 16: Supplied Accessories

    1.2. Supplied Accessories Name Parts Laser Toner Cartridge USB Interface Cable Power Cord Quick Setup Guide Pantum Warranty • The Pantum Warranty may not be attached in some regions. Note:...

  • Page 17: Product View

    Product View 1.3. Side view Cover of automatic This is used to remove the paper jammed in scanning for the ADF. document feeder Open the cover of scanner to place the scanned originals on its Cover of scanner glass plate. Output Bin For storing the printed paper.
  • Page 18 • The power switch of the printer is divided into two types: “touch type” and “self-locking Note: type”. The actual appearance of the purchased printer will prevail. • The “touch type” power switch of the printer only has one mode, and can be reset by short-pressing.

  • Page 19: Laser Toner Cartridge

    1.4. Laser Toner Cartridge Service Life of the Laser Toner Cartridge Type Average Print Volume Laser Toner Cartridge with Standard About 700 Pages(Based on ISO 19752 standard) Capacity High-capacity laser toner cartridge About 1600 Pages(Based on ISO 19752 standard) • The model is subject to increase without notice. Note: •...

  • Page 20: Steps Of Filling The Easily-Refilled Laser Cartridge

    1.5.2. Steps of Filling the Easily-Refilled Laser Cartridge Steps Diagram Description Hold the laser toner cartridge with the toner port side down and shake it vertically around 5-6 times. Open the cover of the waste toner port. Pour out the waste toner from the waste toner box. Close the cover of the waste toner port.

  • Page 21: Control Panel

    The toner refilling is completed. 1.6. Control Panel 1.6.1. Overview of control panel The layout of the printer control panel is shown below: Short press Wi-Fi button to turn on printer Wi-Fi hotspot function and turn on printer Bluetooth function. Wi-Fi button Long press Wi-Fi button for more than 2s: "Mobile Device Wi-Fi Connection Wizard"page is automaticatically printed without...
  • Page 22 Execute cancel operation Cancel Idle state interface under copy mode, to reset the "Number of Copies" to 01. This is used to start relevant operations after finishing operation settings. Start button In case of a feed failure, please press this key for pick-up and printing again.

  • Page 23: Function Of Status Indicator

    1.7. Function of status indicator The meanings of status displayed by the status indicator are as below: Status displayed by the status Status Status Description indicator Die out Shutdown or sleep state Green indicator normally Printer is ready Operative modes of Print, Copy, Scan Green indicator blinks and others Orange indicator blinks...

  • Page 24: Paper And Print Media

    This may be due to incorrect operation, inappropriate temperature and humidity, or other factors beyond the control of Pantum. Before purchasing large quantities of print media, make sure that the print media meets the specifications specified in this User Guide.

  • Page 25: Special Paper

    2.2. Special Paper This printer supports using the special paper for printing. Special paper includes: label paper,envelope, transparent film, thick paper,carton paper, thin paper. • When using special paper or print media, be sure to select matched print type and size in Note: the print settings so as to get the best print effect.

  • Page 26: Non-Printing Area And Non-Scanning Area

    2.3. Non-printing Area and Non-scanning Area The shaded part indicates the non-printing area and non-scanning area. Usage Paper Size Top and Bottom Margins (A) Left and Right Margins (B) 5mm(0.197inch) 5mm(0.197inch) Printing Letter 5mm(0.197inch) 5mm(0.197inch) 5mm(0.197inch) 5mm(0.197inch) Copying Letter 5mm(0.197inch) 5mm(0.197inch) 5mm(0.197inch) 5mm(0.197inch)
  • Page 27 2. Slide the automatic feed guides to match both sides of the paper. 3. Raise the output tray to avoid the paper from slipping and falling. 4. Load the paper into the automatic feeder tray with the print-side up. 5. Adjust the paper stop to match the paper size.

  • Page 28: Paper And Manuscript Use Process

    • If the paper loaded into the automatic feeder tray at one time exceeds 150 pages, paper Note: will jam or cannot be fed in. • When using the printed paper, please make the side to be printed (the blank side) up. •...
  • Page 29 2. Load the manuscript face down. 3. Align the manuscript to match the appropriate paper size. • If the manuscript does not match with any size marker, please align the upper-left corner Note: of the manuscript with the arrow. • Make sure there is no document in the ADF. If a document is detected in the ADF, it will be more preferential than that on glass platen.

  • Page 30: Scan With The Automatic Document Feeder (Adf)

    • Please put the paper or document on the scanner glass after the glue, ink or correction Note: fluid are completely dried. • Rough textured, uneven, oil stained and extremely smooth paper will make printing effect poor. • Please make sure that there is no dust, fluff, etc. on the paper. •...

  • Page 31: Driver Installation And Uninstallation

    Method 1: obtain the driver file from the official website Enter: www.pantum.com in the address field of the Web browser, find "Dirves&Download" > "Driver" > enter the product model > select the driver file corresponding to the product model >...

  • Page 32: Driver Setup

    3.2. Driver Setup You may choose the appropriate installation method base on the bluetooth function support of the computer. 3.2.1. For bluetooth-supported computers (for Windows) 1. Make sure that bluetooth is enabled on both the computer and the printer, and that the computer is connected to a Wi-Fi network.
  • Page 33 4. Please select the printer device and click "Next" in the lower right corner of the interface to enter the Wi-Fi configuration interface. • If multiple printers are found, please check the serial number label on the back of the Note: printer and select the printer you desire.

  • Page 34: For Bluetooth-Unsupported Computers (For Windows And Macos)

    6. The installation software will automatically install the driver, and the installation process may take some time. Please wait patiently. 7. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.2.2.
  • Page 35 For macOS: • Double-click on “Pantum XXX Series_Mac_Driver”–“Pantum Install Tool”.(The XXX in Pantum XXX Seriesrefers to product model.) 2. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...
  • Page 36 • When you select "Wi-Fi" or "Wired Network", before clicking "One-click Installation", you shall move the mouse cursor on the "One-click Installation" button to check the prompt information in the pop-up window, and verify whether the current printer is the one you desire through the IP address.
  • Page 37 6． The installation software will automatically install the driver, and the installation process may take some time. Please wait patiently. 7. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.2.2.2.
  • Page 38 • Some computers may be unable to auto play the CD beacase of system configuration. Note: Please double click "Computer" icon, find "DVD RW driver", then double click "DVD RW driver" to run the installation procedure. 3. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...
  • Page 39 • Windows XP system: automatically run the installation procedure. • Windows 7/Server 2012 system: Pop up "Autoplay" interface, click “Autorun.exe” to run the installation procedure. • Windows 8 system: When the " DVD RW driver" window pops up from the right top corner of computer desktop, click anywhere in the pop-up window, then click "Autorun.exe"...
  • Page 40 10. After finishing searching, select the printer that needs to be connected and click “Next”. • If the printer you need to connect is not in the list of printers searched, please click Note: “Refresh” to search again. • When the printer IP address changes under printer driver installed with host ID , you can also directly print without re-installing the driver.
  • Page 41 3. Place the attached installation CD in the computer CD-ROM: • Windows XP system: automatically run the installation procedure. • Windows 7/Server 2012 system: Pop up "Autoplay" interface, click “Autorun.exe” to run the installation procedure. • Windows 8 system: When the " DVD RW driver" window pops up from the right top corner of computer desktop, click anywhere in the pop-up window, then click "Autorun.exe"...
  • Page 42 8. Select “Yes, I want to configurate the printer's wireless network” on the wireless setup window popped out, and operate according to the prompts to set up the printer to wireless network (please refer to Section 5.1.1 for setup method). 9.
  • Page 43 • If the printer you need to connect is not in the list of printers searched, please click Note: “Refresh” to search again. • When the printer IP address changes under printer driver installed with host ID , you can also directly print without re-installing the driver.
  • Page 44 4. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next” button in the lower right corner of the interface to enter the driver installation interface. 5. Click on the "More setup methods" at the bottom of driver installation interface, and enter into manual intallation interface.
  • Page 45 9. The installation software will search the printer automatically and the searching process may need some time. 10. Select the printer needs to be connected and click “Next”. • If the printer you need to connect is not in the list of printers searched, please click Note: “Refresh”...
  • Page 46 2. Insert the setup CD supplied in the CD-ROM of the PC, and double-click on "Pantum XXX Series_Mac_Driver" – "Pantum Install Tool". (The XXX in Pantum XXX Series refers to product model.) 3. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...
  • Page 47 Section 4 to learn how to configure the network). 4. Insert the setup CD supplied in the CD-ROM of the PC, and double-click on "Pantum XXX Series_Mac_Driver" – "Pantum Install Tool". (The XXX in Pantum XXX Series refers to product model.) 5.
  • Page 48 Section 4 to learn how to configure the network). 4. Insert the setup CD supplied in the CD-ROM of the PC, and double-click on "Pantum XXX Series_Mac_Driver" – "Pantum Install Tool". (The XXX in Pantum XXX Series refers to product model.) 5.
  • Page 49 1. Turn the power of printer and computer on. 2. Insert the setup CD supplied in the CD-ROM of the PC, and double-click on "Pantum XXX Series_Mac_Driver" – "Pantum Install Tool". (The XXX in Pantum XXX Series refers to product...
  • Page 50 3. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next” button in the lower right corner of the interface to enter the driver installation interface. 4. Enter the password of the PC, and click on “OK”. 5.
  • Page 51 3.2.2.2.2.5.. Add printer to macOS system I. Add up the printer via USB 1. Connect the printer to computer with USB cable and then turn power on. 2. Enter the “System Preferences” – “Printers & Scanners” of computer. button to select “Add Printer or Scanner”. 3.

  • Page 52: Uninstall Driver

    The information on your computer screen may differ because of multiple operating systems. 1. Click "Go" - "Applications" - "Pantum" - "Utilities" - "Pantum Un-install Tool". 2. Delete the driver as instructed in the pop-up Uninstall window.

  • Page 53: Wired Network Setup (Applicable To Wired Network Models)

    4. Wired network setup (applicable to wired network models) In case printers support wired network printing, they can be connected to network to control printer to print in wired network mode. 4.1. Set IP Address The IP address of the printer may be automatically obtained through DHCP function or set manually.

  • Page 54: Wireless Network Setup (Applicable To Wi-Fi Models)

    5. Wireless network setup (applicable to Wi-Fi models) Depending on model, the printer with Wi-Fi printing function supports the two types of wireless network connection of both infrastructure connection and Wi-Fi hotspot connection, while there is usually only one connection between computer and printer at a time. If you have problems during wireless network setup, please refer to Section 5.3 Wireless Network Setup Frequently Asked...

  • Page 55: Wireless Network Setup Tools

    5.1.1.2. Setup methods of wireless network setup tools 1. Take the wireless network setup tool in computer. 1) Windows system: Click the “Start menu” – “All programs” - “Pantum”－ Product name – “Wireless network setup tool”. 2) macOS system: click "Go" - "Applications" - "Pantum" - "Utilities" - "Wireless Network Configuration Tool"...
  • Page 56 2.1 The computer has been connected to wireless network. 1) The currently wireless network currently connected to computer is selected as wireless network configuration tool by default. Complete configuration according to interface prompt. • The SSID you selected should be consistent with the SSID of access point (wireless Note: router) connected to your computer.
  • Page 57 • Encryption method: Note: 1) None: There is no encryption method used. 2) WPA/WPA2: it is the pre-shared key (PSK) of Wi-Fi protected access which connects wireless device and access point via TKIP or AES encryption. The working length of WPA/WPA2 is within the PSK of 8-63 characters.

  • Page 58: Wi-Fi Hotspot Mode

    5.2. Wi-Fi hotspot mode You can establish a connection between a wireless network-enabled computer and a wireless network-enabled printer without using an access point (wireless route). 5.2.1. Preliminary preparations 1. Printer with Wi-Fi hotspot function. 2. Computer with wireless network function. 5.2.2.
  • Page 59 • Please inspect if the safe mode and password of access point (wireless router) and printer is correct. • Inspect the wireless receiving around printer. Signal receiving may be affected if the router is away from the printer or there is an obstacle between them. •...

  • Page 60: Web Server

    6. Web server You can manage printer setup via the embedded Web server. 6.1. Visit the embedded Web server 1. Turn on the power of printer and computer. 2. Connect the printer to network to ensure that the printer is connected to the network where the computer is connected to (please refer to Section 4 Section 5...

  • Page 61: Use Web Server To Manage Printer

    6.2. Use Web server to manage printer You can use the embedded Web server to manage printer. 1. Check basic printer information, including product name, printer status, and laser toner cartridge status. 2. Set up the network protocol parameters supported by printer. 3.

  • Page 62: Snmp Protocol Setup

    4. Set the IPv4 address assignment mode as “Manual”. 5. Input “IPv4 Address”, “Subnet Mask” and “Gateway Address”, and then click “Apply”. 6.2.1.2. IPv6 setup 1. Turn on printer power to connect printer to network. 2. Log in the embedded Web server (please refer to Section 6.1 for login method).

  • Page 63: Wireless Setup

    6.2.3. Wireless setup You can set wireless network and Wi-Fi hotspot of the printer via the Wi-Fi settings page.Before setup, please log in the embedded Web server (please refer to Section 6.1 for login method). 6.2.3.1. Wireless network 1. Click “Settings” – “Network settings” – “Wireless setup” – “Wireless Network”. 1) Wireless network can be turned on by default;...
  • Page 64 6.2.4.2. Configure the E-mail address book If you want to scan a file to an e-mail address, you need to configure the e-mail address book first and then scan the file to the assigned e-mail address.The e-mail will not be received before proper setting on the e-mail box;...

  • Page 65: Recover Factory Settings Via Web Server

    6.2.4.3. Configure the FTP address book If you want to scan a file to the FTP server, you need to configure the FTP address book first.When scanning, you may send the image scanned to the FTP server.Before configuring the FTP address book, you may need to ask your network administrator for the server IP address, port number, login name, password and server name.

  • Page 66: Print

    7. Print 7.1. Print Function You can set the print function through "Start"-"Devices and Printers"- select corresponding printer- right click – set print function in "Printing preferences". Some functions are as follows: Functions Diagram Manual Duplex Collate Print Reverse Print N-in-1 Poster Print(for Windows Operation System only)

  • Page 67: Print Settings

    7.2. Print Settings You can set up printing parameters with the following two methods before sending printing work (such as paper type, paper size and paper source). Operating Temporary printing setup change Permanent default setup change system 1. Click “File” menu – “Print” – “Select 1.

  • Page 68: Duplex Print

    7.4. Duplex Print 1. The printer driver supports manual duplex. • If the paper is thin, it may wrinkle. Note: • If the paper is curled, make it flat and put it back into the manual feeder tray. • If the manual duplex function causes a paper jam, see Section 14.1 for handling it.

  • Page 69: Manual Deplex Method

    7.4.1. Manual Deplex Method 1. Open the print job to be printed from the application (such as a Notepad). 2. Select Print from the File menu. 3. Select printer of the corresponding model. 4. Single click “Preferences” for printing setup.
  • Page 70 5. Select the “Duplex” in “Basic” tab and then select “Long Edge” or “Short Edge”. 6. Single click “OK” to finish printing setup. Click "Print" for Manual Deplex.

  • Page 71: Open Help Document

    7.5. Open Help Document You can open the "Printing preferences" and click "Help" button (for Windows Operation System only). The help document contains the user guide where you can find the information on print settings.

  • Page 72: Copying

    8. Copying 8.1. Copying function Copying function Instructions Multipage Print a multi-page document to a piece of paper. Clone Print several identical images to a piece of paper. Poster Print a one-page original to pieces of paper. Collated copy Collate copies of an original. Manual dual-side It supports manual duplex copying for originals.

  • Page 73: Common Copying Setting

    8.4. Common copying setting Change relevant setting with “copying setting menu” for better copying effect. 1. Press "Copy" and then "Menu" on control panel to enter the "Menu Setting" interface. 2. Press "OK" to enter the "Copy Setting" interface. 3. Press "▲" or "▼" to select option to be set and press “OK” key to set option. •...

  • Page 74: Resizing

    8.4.3. Resizing When original document is copied, resize image copied. The resizing includes “fixed” and “manual adjustment” and the default value is 100%. 1. Fixed resizing: 100%、141% A5->A4、122% A5->B5、115% B5->A4、97% LTR->A4、94% A4->LTR、86% A4->B5、81% B5->A5、70% A4->A5。 e.g.:70% A4->A5: 2. “Manual adjustment” applies to copying with glass platform only, the adjustment scope of which is 25%-400% and 5% can be adjusted each time after “direction key”...

  • Page 75: Clone

    8.4.5. Clone Through setting on clone feature, you may print multiple original images on one piece of paper. Copying with the ADF and the glass platen are both supported. The clone copying includes 3 modes: 2x2: 3x3: 4x4: • The “clone” and “resizing function” cannot be set at the same time. Note: 8.4.6.

  • Page 76: Collated Copy

    8.4.7. Collated copy The "Collated Copies" feature supports only copying with the automatic document feeder (ADF). The collated copy includes 2 modes: Startup: Closed: 8.4.8. Manual duplex copying In case of manual duplex copying of original, choose ADF mode. There are 4 modes in total for duplex copying: 1.
  • Page 77 8.4.8.1. Procedures for manual duplex copying of original 1. Put an original into the ADF with its front upward and its top fed first; meanwhile, make sure there are some paper in the carton. 2. Operate in accordance with the procedure described in Section 8.4;...

  • Page 78: Paper Setting

    5. After completion of copying one side, put the paper into the entrance as shown in figure (without turnover or rotation). • If the turnover prompt on panel times out, the machine will execute one-sided copying Note: automatically. 6. Press "Start" to begin copying the other side. 8.4.9.

  • Page 79: Arrangement Mode

    8.5.1. Arrangement mode ID copy supports four layouts: Whole page up-down Half page up-down Half page left-right A5 long edge Position: Half page up-down: default mode; put ID card at “orange left half area” of glass platform. Half-page up-down, half page left-right or long side of A5 paper: put ID card at “blue area” of glass platform.

  • Page 80: Paper Dimension

    8.5.3. Paper dimension If arranged in modes of "Full Page Up and down", "Half-page Up and down" and "Half-page Left and right", the paper size supports "A4" and "Letter" only; if arranged in mode of " A5 long edge ", the paper size supports "A5"...

  • Page 81: Scan

    9.1.1. Pantum Scan Application Operation Steps: 1. Double click on "Pantum Scan Application" on the computer, the icon is shown as below: 2. The prompt window is shown as below: • This device supports FB combination scan. If you would like to combine the scanned Note：...

  • Page 82: Twain Scan Driver

    3. Set Scan in the right list. Click "Scan" on the bottom right corner and start scan. • Images scanned by Pantum scanning application software support six file types: BMP, Note： JPG, TIF, PDF, PNG and OFD. • You may click "Help (F1)" to open the help document of the scanning application to learn more scanning setting information.
  • Page 83 4. After the window pops up, set the scan information in the right list of "Basic Setting" and "Advanced Setting". Click on "Scan" and start scan. If you desire to change a scanning port, please click "Port" at the lower part of above picture to select a scanning port, as shown below:...
  • Page 84 9.1.2.2. Photoshop Operation Steps: 1. Launch Photoshop, click on "File" – "Import" on the top left corner and select TWAIN Scan, as is shown below: 2. After the window pops up, please refer to Step 4 of 9.1.2.1 to see the specific operation steps.

  • Page 85: Wia Scan Driver

    9.1.3. WIA Scan Driver 9.1.3.1. WIA1.0 Scan (Windows XP) 1. Office Software (Word and Excel) Operation Steps: 1) Open the Office software (Word or Excel). 2) Keyboard shortcuts: Alt+I+P+S to open the application’s window. 3) Click on "Device" and select WIA Scan,click the “Custom Insert” below.
  • Page 86 4) The prompt window as is shown below, set the scan information. 5) Click on "Adjust the Scanned Image Quality" on the bottom left corner of the above picture, the advanced properties interface will pop up, then users can set the scan; After finishing the settings, click on the "OK"...
  • Page 87 2. Photoshop Operation Steps: 1) Launch Photoshop, click "File"- "Import" on the top left conrner and select WIA Scan, as is shown below: 2) After the window pops up, please refer to Step 4 and Step 5 of 9.1.3.1 to see the specific operation steps.
  • Page 88 9.1.3.2. WIA 2.0 Scan (Windows 7 and later versions) Operation Steps: 1. Click on "Start"- "All Programs"- "Device and Printer" on the left bottom of the desktop. 2. When the pop-up window appears, select the printer you want to use, and right click the mouse.
  • Page 89 3. Click on "Start Scan" in the above option bar. 4. After the window pops up, set the scan and click "Scan" on the bottom right corner and start scan.

  • Page 90: Macos System Scan

    9.2. macOS System Scan 9.2.1. ICA Scan 9.2.1.1. Open ICA via "Print and Scan" Operation Steps: 1. After installing the printer driver, click "System Preferences" icon on the bottom left corner of the computer desktop. 2. After the window pops up, click on "Print and Scan".
  • Page 91 3. After the window pops up, click on "Scan" 4. Click on "Open Scanner" and the scan window will pop up.
  • Page 92 5. Click on "Show Details" on the bottom right corner to set the scan parameters. 6. Click on "Scan" on the bottom right corner and start scan. 9.2.1.2. Call ICA through applications Operation Steps: 1. Click on "Finder" icon on the bottom left corner of the computer desktop, or use keyboard shortcuts command+shift+C to open the window.
  • Page 93 2. After selecting the printer in the left list, set the scan parameters in the right list. Click on "Scan" on the bottom right corner and start scan.

  • Page 94: Twain Scan

    9.2.2. TWAIN Scan Take Photoshop as an example. Operation Steps: 1. Launch Photoshop, click on "File" – "Import" on the top left corner and select TWAIN Scan, as is shown below: 2. After the window pops up, please refer to Step 4 of 9.1.2.1 to see the specific operation steps.

  • Page 95: Scan To Pc

    9.3.1. Scan to PC You may operate the printer's control panel to scan a file to PC. (Only support connection method of USB connection line.) 1. Be sure the printer and the computer are both switched on and connected with each other properly.

  • Page 96: Scan To Ftp

    Please follow these instructions on the settings for group emails: Set the group name for group e-mail sending by webpage, and set the members, i.e.the receivers, in the group of group email. After finishing scanning, firmware will send the scanned documents to the mail server.

  • Page 97: Mobile Print/Scan (For Models With Wi-Fi Function Only)

    2.You can use Google Play Store > Apps > to search Pantum Mobile Printing > Download and install. How to download it for iOS mobile device: Click the App Store icon > Search interface > input “PANTUM” or “Pantum print” in the search bar > Download and install on the interface of iOS device to download.

  • Page 98: How To Use The Pantum Printing App

    1. Make sure the mobile device turns on Bluetooth,location information permissions,and access Wi-Fi network. • For iOS mobile devices, please enable the location permission of Pantum Print App as Note: follows. Click “Settings” > “Pantum Print App” > “Location”, and select “During APP use”.
  • Page 99 3. Enter the Pantum Printing App, click "Add Printer" on the home page, and follow the instructions on the interface. 4. Select printer > Enter the router Wi-Fi name and password > Click “Next” > Add success,start experience. • If you search for multiple printers, check the serial number tags after your Note: fuselage,select the printer you want to connect according to the serial number.
  • Page 100 II. Search for a printer in the LAN 1. The printer and mobile device have been connected to the same LAN. 2. Enter the Pantum Printing App > Click “Add Printer” > Select the printer > Printer added successfully, and start the experience.

  • Page 101: Mopria Mobile Print

    10.1.3.2. Use the printer Enter the home page of the App, and select to experience different functions as needed. • The functions may vary in different printer models. Specific functions are subject to the Note: printer you have purchased. • If printing fails, check whether the mobile device is connected to the same wireless network to which the printer is connected.

  • Page 102: How To Download Mopria Print Service

    3. Open the files you need to print with Adobe Reader on the Android device. 4. Click 5. Tap "print". 6. Please make sure the Pantum printer is selected. If you selected other printer (or failed to select any printer), please tap the pull-down menu of printer, and select your Pantum printer.

  • Page 103: Airprint Mobile Print

    5. Tap "print". 6. Please make sure the Pantum printer is selected. If you select other printers (or no printer), please click printer option and then select your Pantum printer. 7. Set printing parameters such as number of copies to print.

  • Page 104: General Settings

    11. General Settings This Chapter mainly introduces some general settings. • The panel appearance may be a little different due to difference in type or function. All Note: diagrams are only for reference. 11.1. System Settings 11.1.1. Ink saving setting You can select the save toner mode which can reduce toner consumption and reduce printing cost.

  • Page 105: Language Setting

    3. Press "▲" or "▼" to select "Toner save set" and then press "OK" to enable/disable the Ink Saving mode. 11.1.2. Language Setting "Language Setting" is used to select the language to be displayed on the control panel. 1. Press "Menu" to enter the menu setting interface. 2.

  • Page 106: Restore Factory Settings

    11.1.3. Restore Factory Settings “Restore factory settings” is used to recover the default settings of printer. The printer will restart itself automatically after recovering factory settings. 1. Press "Menu" to enter the menu setting interface. 2. Press "▲" or "▼" to select "System Setting" and then press "OK". 3.

  • Page 107: Sleep Time Setting

    11.1.4. Sleep Time Setting Sleep mode can reduce the energy consumption of printer effectively, and “Sleep time setting” can be made in the idle time before the device enters sleep mode. 1. Press "Menu" to enter the menu setting interface. 2.

  • Page 108: Auto Shut-Off Setting

    11.1.5. Auto shut-off setting “Auto shut-off setting” to set off condition and off delay of printer. 1. Press "Menu" to enter the Menu Settings interface. 2. Press "OK" to select the "System Setting" option. 3. Press direction key “▲” or “▼” to select options of “Auto off set”, press “OK” to set off condition and off delay.

  • Page 109: Firmware Update

    11.1.6. Firmware update This printer supports firmware upgrade with its control panel without a computer. 1. Switch on the printer and then connect it to network. 2. Press "Menu" to enter the Menu Settings interface. 3. Press "▲" or "▼" to select "System Setting" and then press "OK". 4.

  • Page 110: Network Settings

    11.2. Network Settings You can view or set the network status through Network Settings. 1. Press "Menu" button to enter the menu interface. 2. Navigate to "Network Set" option and press "OK" to configure the network. 11.3. Network Information Users can check the network status through Network Information. 1.

  • Page 111: Information Report

    11.4. Information report You can print information report by operating control panel. These pages can help you to learn about product information, and diagnose and solve product failures. 1. Press "Menu" button to enter the menu interface. 2. Press "▲" or "▼" to select "Info.report". 3.

  • Page 112: Routine Maintenance

    13. Routine Maintenance • Printer appearance may differ because of various models and functions, so the schematic Note: diagram is only for your reference. 13.1. Cleaning the Printer • Please use mild detergents. Note: • Some parts of the printer are still in high temperature within a short time after use. When opening the casing of the printer to contact the internal parts, do not touch the position with the high temperature warning label immediately to prevent burns.
  • Page 113 3. Raise the cover and gently wipe the platen glass with a soft cloth. 4. Raise the scanning platform until it is locked. 5. Open the output bin by the upper right ridge of the concave section.
  • Page 114 6. Remove the laser toner cartridge along the guides. Warning Some parts of the printer are still hot within a short time after use. When opening the front cover or rear cover to clean the parts inside the printer, please do not touch the parts in the shaded area as shown in the following picture, so as to avoid burns.
  • Page 115 8. Clean the inside of the printer by using a dry and lint-free cloth to gently wipe the shaded area as shown in the picture below. • For ADF machine, you need to regularly clear scraps. Please use a soft cloth to wipe the Note: location shown in the figure.

  • Page 116: Maintenance Of Laser Toner Cartridge

    13.2. Maintenance of Laser Toner Cartridge 13.2.1. About laser toner cartridge 1. Use and Maintenance of Laser Toner Cartridge. Please use the original toner cartridge for better printing quality. when using the laser toner cartridge, please pay attention to the following: •...
  • Page 117 Replacement steps of laser toner cartridge are as follows:: 1. Turn off the printer and raise the scanning platform until it is locked. 2. Open the output bin by the upper right ridge of the concave section. 3. Remove the exhausted cartridge along the guides.
  • Page 118 4. Open the package of a new laser toner cartridge, hold the handle of the cartridge and gently shake around 5 to 6 times, so as to make the toner evenly distributed inside the cartridge. 5. Remove the cartridge protector (blister cover), insert the cartridge along the guides into the printer, then push it firmly along the direction of the arrow until you hear a "click"...
  • Page 119 6. Cover the output bin and close the scanning platform. 7. Restart the printer, and use the control panel to print an information page.

  • Page 120: Troubleshooting

    • If the printer still does not start printing, please check whether all the jammed paper inside the printer are cleared. • If you can not remove the jammed paper yourself, please contact your local Pantum Authorized Repair Center or send the printer to the nearest Pantum Authorized Service...
  • Page 121 Please follow the following steps to clear the jammed paper if you are prompted of a paper jam by the LCD. 1. Raise the scanning platform until it is locked. 2. Open the output bin by the upper right ridge of the concave section. 3.
  • Page 122 6. Neatly put the paper in the tray , and do not carry out the next print until the indicator light resumes print-ready status. 7. If you can not remove the jammed paper yourself, please contact your local Pantum Authorized Repair Center or send the printer to the nearest Pantum Authorized Service Center for repair.

  • Page 123: A Paper Jam Occurs On The Automatic Document Feeder (Adf)

    14.1.2. A paper jam occurs on the automatic document feeder (ADF) 1. Open the ADF's top cover. 2. Remove the paper jammed from the ADF.
  • Page 124 3. After removing the paper jamed, close the top cover and then the printer will be back to the ready state. 4. If it is difficult to remove the paper jammed, please try to open the scanner cover and remove it from the pressing block.

  • Page 125: Software Failure

    14.2. Software Failure Problem Solution The printer icon does not appear in the Reinstall the printer driver. Ensure that the USB interface "Devices and Printers" folder. cable and the The printer is in Ready mode but it will If the failure still exists after restarting the Make sure the not perform any print job.

  • Page 126: Error Message

    Please cancel the current scan job or Scanner is Busy With other scan jobs. wait for the completion of other scan jobs. Please contact Pantum Customer Scan failed Scanner internal failure. Service. If you have selected ADF as the scan source, this message...

  • Page 127: Common Troubleshooting

    Section 14.4.2 Image Section 14.4.2 Image Poor print quality in printing Defects. Defects. Please contact Pantum Customer Failed to copy The scanner is damaged. Service. • The scanner is dirty or Problems • Clean the scanner. in copying Copy Image defective.
  • Page 128 • The cable between the • Please disconnect the printer computer and the printer is not Online printing connected properly. cable and then connect it again. • Driver program of printer is • Please uninstall and then does not work not installed correctly.
  • Page 129 • Re-separate the print media to • Excessive static electricity on eliminate some static electricity. It the print media. Print multipage is suggested that you use the • The print media is damp or feed recommended print media. sticks together. •...

  • Page 130: Image Defects

    14.4.2. Image Defects Trouble Cause Solution • The print media does not meet the • Please use proper print media within usage specifications, for the specification range. • Set the resolution and concentration example the media is damp or too rough.
  • Page 131 • The print media that does not meet • Please use the print media within the usage specification is used. For specification range. • Please print with corresponding paper example, the media is damp or too rough. medium. • The printing paper medium set and •...
  • Page 132 • The laser toner cartridge is dirty. • Clean the laser toner cartridge or • The internal part of the laser toner replace it with a new one. • Please contact customer services cartridge is damaged. • The fuser component is damaged. center to replace to a new fuser Cyclical traces assembly.
  • Page 133 • The print media that does not meet • Please use the print media within the usage specification is used. For specification range. • Clean the inside of the printer. example, the media is damp or too • Replacement of an original one is rough.

  • Page 134: Menu Structure

    15. Menu Structure With the help of menu structure of this printer on the panel menu, you may know and set various functions. The steps of printing are as follows: 1. Press "Menu" to enter the menu setting interface. 2. Press "▲" or "▼" to select "Information Report". 3.

  • Page 135: Product Specifications

    • Specification values vary slightly from printers with different models with different Note: functions ,and product specifications vary from different countries and regions. • These values are based on the initial data. For more information about the latest specifications, please visit: www.pantum.com. 16.1. Overview of the Specifications M6500NW Plus:417mm*305mm*244mm Product Size(W*D*H) M6550NW Plus:417mm*305mm*301mm M6500NW Plus:7.5Kg...

  • Page 136: Print Specifications

    (32/64 Bit) iOS 11.0-15.5 Android 6.0-12.0 USB 2.0(High Speed) IEEE802.3 10/100M Ethernet Communication interface IEEE 802.11b/g/n Low power Bluetooth 16.2. Print Specifications 22ppm(A4) Print Speed 23ppm(Letter) ≤ 7.8 sec Print Time of First Page Print Language 16.3. Copy Specifications Copy Speed 20cpm(A4)/22cpm(Letter) Flatbed:<10 sec FCOT...

  • Page 137: Scan Specifications

    16.4. Scan Specifications Scan Type Flatbed+ADF Flatbed:216×297mm Maximum Scan Size ADF:216 x 356 mm Chromoscan Scan Output Function Scan to E-mail, PC, FTP...
  • Page 138 Supplier's Declaration of Conformity 47 CFR § 2.1077 Compliance Information Unique Identifier Trade Name: Pantum Pantum Model No.: M65*****Plus(suffix *: A-Z, 0-9, hyphen or blank) Responsible Party – U.S. Contact Information Company Name: PANTUM (USA) CO.,LTD Office address:13875 Ramona Ave.,Chino, CA 91710...

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M6550nw plus series

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