Lenovo NeXtScale nx360 M4 Installation And Service Manual page 554

Severity
Error
User Response
Complete the following steps:
1. Check log for a separate error for an associated PCIe device and service that error.
2. Check IBM support site for an applicable service bulletin or firmware update for the system or
adapter that applies to this error.
3. (Trained Service technician only) Replace the system board.
• S.680B8 [S.680B8] Internal QPI Link Failure Detected.
Explanation: Internal QPI Link Failure Detected
Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Inspect processor socket for foreign debris or damage. If debris is found remove debris.
3. If error recurs, or socket damage is found, replace the system board (Trained Service technician
only) .
4. (Trained Service Technician Only) Replace the processor.
• S.680B9 [S.680B9] External QPI Link Failure Detected.
Explanation: External QPI Link Failure Detected
Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Inspect processor socket for foreign debris or damage. If debris is found remove debris.
3. If error recurs, or socket damage is found, replace the system board (Trained Service technician
only) .
• W.11004 [W.11004] A processor within the system has failed the BIST.
Explanation: Processor Self Test Failure Detected
Severity
Error
User Response
Complete the following steps:
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IBM NeXtScale nx360 M4 Installation and Service Guide