Table of Contents
Advertisement
40
CIM Information
Prefix: PLAT ID: 0044
User Response
1. Make sure that the latest levels of firmware and device drivers are installed for all adapters and
standard devices, such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify
that the latest level of code is supported for the cluster solution before you update the code.
2. Update the firmware (UEFI and IMM) to the latest level (Updating the firmware).
3. Run the DSA program.
4. Reseat the adapter.
5. Replace the adapter.
6. (Trained technician only) Replace microprocessor n.
7. (Trained technician only) Replace the system board. (n = microprocessor number)
•
806f020d-0401ffff : Failure Predicted on drive [StorageVolumeElementName] for array
[ComputerSystemElementName]. (Computer HDD0)
This message is for the use case when an implementation has detected an Array Failure is Predicted.
May also be shown as 806f020d0401ffff or 0x806f020d0401ffff
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)
Appendix A. Integrated Management Module II (IMM2) error messages
331
Advertisement
Table of Contents
Troubleshooting
