Lenovo NeXtScale nx360 M4 Installation And Service Manual page 693

Related links
– IBM Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-904-000 : Nvidia::DiagnosticServiceProvider::Query Test Failed
Nvidia GPU Query Test Failed.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your IBM technical-support representative.
Related links
– IBM Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-905-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Failed
Nvidia GPU Matrix Test Failed.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
Appendix C. DSA diagnostic test results
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