Lenovo NeXtScale nx360 M4 Installation And Service Manual page 332

3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)
• 806f010d-0402ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected
fault. (Computer HDD1)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.
May also be shown as 806f010d0402ffff or 0x806f010d0402ffff
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)
• 806f010d-0403ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected
fault. (Computer HDD2)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.
May also be shown as 806f010d0403ffff or 0x806f010d0403ffff
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
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IBM NeXtScale nx360 M4 Installation and Service Guide