References And Troubleshooting; Understanding The Alarms And Messages - Smiths Medical CADD-Solis Operator's Manual

Ambulatory infusion pump
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References and Troubleshooting

Understanding the Alarms and
Messages
There are multiple alarms that the pump can
sound. Many of the alarms will give you the
option to "acknowledge" or "silence. " Choosing
to acknowledge the alarm will clear it from the
screen; choosing to silence the alarm will keep it
on the screen, but silence it for 2 minutes before
it sounds again. It will continue until the alarm is
acknowledged or resolved.
The alarms may sound different depending on the
sound theme selected in the administrator settings.
There are 3 different sound themes for the alarms
and beeps that the pump makes. The 3 themes
are standard, intense, and distinctive. See the
Administrator Settings Guide for more information
on previewing and selecting the sound themes.
The alarm/message types are as follows:
System Fault Alarm –
If this screen
appears, an
unrecoverable
error may have
occurred, such
as a hardware or
software fault. The
amber indicator
light will be continuously illuminated during these
conditions and is accompanied by an audible two-
tone alarm. If a system fault occurs, the fault should
be reported to Customer Service at Smiths Medical
MD, Inc. at: 1 800.426.2448 (USA) or Smiths
Medical International Ltd at: +44 (0) 1923 246434.
To clear this alarm, you must remove power from
the pump by opening the battery door and, if
necessary, removing the AC power. Turn the pump
back on. If the error code does not repeat, Smiths
Medical Customer Service may suggest continued
use of the pump. However, if the error is persistent,
the pump will need to be returned for service.
CAUTION: If the power up results in an error message
indicating that the protocol library was lost, do not
proceed with using the pump. Follow your facility's
procedures for downloading protocol libraries.
(System Fault alarm
These
= red screen)
numbers
relate
to the
error that
caused
the
system
fault
References and Troubleshooting
NOTE: Document the error numbers displayed
on the system fault screen to help Smiths Medical
Customer Service identify the problem.
High Priority Alarm –
If the pump is running, it
will always stop running
when a high priority alarm
is activated. The alarm
is accompanied by a red
screen, and it will persist until acknowledged by the
press of a key on the pump or until the condition
that triggered the alarm goes away (e.g., high
pressure going down). The alarm can be silenced
with a key press and will sound again after 2 minutes
if the alarm condition still exists.
Medium Priority Alarm –
If the pump is running, a
medium priority alarm will
not stop the pump. The
alarm is accompanied by
an amber screen, and it
will persist until acknowledged by the press of a key
on the pump or until the condition that triggered
the alarm goes away (e.g., a remote dose cord is
reattached while the pump is running). The alarm
can be silenced with a key press and will sound
again after 2 minutes if the alarm condition still
exists.
Low Priority Alarm –
If the pump is running, a
low priority alarm will not
stop the pump. The alarm
is accompanied by a blue
screen, and it will persist for
5 seconds, unless it is acknowledged by the press of
a key or the condition that triggered the alarm goes
away before the 5 seconds have passed.
Informational Message – If the pump is running,
an informational priority message will not stop the
pump. This message shows up in the status bar, it
does not display a new alarm screen. It will persist
for 5 seconds and is generally silent, requiring no
acknowledgement. Some informational examples
are, "Cassette Locked, " and "Cassette Unlocked. "
(High priority alarm
= red screen)
(Medium priority alarm
= amber screen)
(Low priority alarm
= blue screen)
35

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