SimTech ProFlame 1 Troubleshooting Manual

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SimTech Troubleshooting Guide

Surefire & Electronic Ignition Systems

ProFlame 1 / ProFlame 2 / Maxitrol GV60

To be used by FPI trained service technicians

919-758

03.08.17

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Troubleshooting

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Page 1 SimTech Troubleshooting Guide Surefire & Electronic Ignition Systems ProFlame 1 / ProFlame 2 / Maxitrol GV60 To be used by FPI trained service technicians 919-758 03.08.17...
Page 2 IMPORTANT WARNING RISK OF ELECTRICAL SHOCK. USE CAUTION WHEN CONDUCTING TESTS WARNING USE CAUTION WHEN TESTING AND OPERATING APPLIANCES. FIRE OR EXPLOSION HAZARD MAY BE PRESENT For indoor residential/commercial units the SureFire Electronic Ignition System is designed to operate on 110/120V power. Batteries are for back-up purposes only.
Page 3: Table Of Contents
Electrical Symbols used in this guide................4 S.I.T. Proflame 1 Troubleshooting Guide................5 S.I.T. ProFlame 1 - Remote Control Functionality ............. 17 S.I.T. Proflame II Troubleshooting Guide................30 S.I.T. ProFlame 2 - Remote Control Functionality ............. 43...
Page 4: Electrical Symbols Used In This Guide
Surefire Electronic Ignition System SIT ProFlame 2 ELECTRICAL SYMBOLS USED IN THIS GUIDE Continuity Volts AC Volts DC Amps (Ohms) (VAC) (VDC) INSPECT VERIFY TEST Troubleshooting Motto...
Page 5: S.i.t. Proflame 1 Troubleshooting Guide
SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING S.I.T. PROFLAME 1 TROUBLESHOOTING GUIDE SimTech Proflame I...
Page 6 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING 1. Ensure the DFC module is not locked out. Turn switch off then back on again. If there is a spark it was locked out. Remove all power including Turn the main burner switch to batteries.
Page 7: Valve Description
SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING 1.Ensure the pilot is engulfing the flame sensor and it does not shrink away when there is a call for heat/main burner. Check working inlet pressure and adjust the pilot pressure if necessary. See rating plate for minimum required Pilot is lit but working pressure (inches of water column "WC)
Page 8 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING Diagram 1 Remove the electrode from the assembly to examine for cracks in the porcelain. Remove pilot hood ground clip and hood then clean ground contact points from hood to assembly. Examine electrode wire and connector for breaks or abrasion.
Page 9 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING Diagram 4 VOLTS DC TEST (VDC) Check the battery voltage at the DFC wire harness connection at the #1 and #3 positions. If the reading is 4.4 vdc or less replace the batteries VOLTS DC TEST (VDC) If the A/C adapter is connected check the #2 red and #3 black positions.
Page 10 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING Diagram 5 Check the ground connection to the DFC module, the valve and the closest point to the pilot assembly. Do not alter any ground wires as installed by the manufacturer. Ground from DFC wire harness to...
Page 11 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING Diagram 7 VOLTS DC TEST (VDC) Check voltage at the green and white wires labeled ON/OFF. If a wall switch is used, check voltage at the switch. (Switch must be in off position). The reading should be approximately 3 vdc. If no voltage proceed to the next step.
Page 12 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING Diagram 9 CONTINUITY TEST (Ohms) Put the switch in the CPI (constant pilot/closed) position. Disconnect the switch and check for continuity. Diagram 10 VOLTS DC TEST (VDC) Check the blue and white CPI/IPI wires for approximately 3 vdc. The switch must be in the IPI (intermittent pilot/open) position to check.
Page 13 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING Diagram 11 CONTINUITY TEST (Ohms) Check continuity/resistance of the EV1 pilot coil. Disconnect the orange wire from EV1. It should read approxi- mately 340 ohms (+/- 20 ohms). If there is no continuity or high/low resistance replace the valve.
Page 14 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING Diagram 13 CONTINUITY TEST (Ohms) Confirm the flame sensor has continuity. If there is no continuity or high resistance replace it. If continuity is good replace the DFC. Flame Sensor Diagram 13A...
Page 15 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING Diagram 14 CONTINUITY TEST (Ohms) Check continuity/resistance of the EV2 main burner coil. Disconnect the green wire from EV2. It should read approximately 340 ohms (+/- 20 ohms). If there is no continuity or high/low resistance replace the valve..
Page 16 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING Diagram 15 DC VOLTS TEST (VDC) With system complete conduct the following test: Check voltage at EV2 main burner coil with the green wire connected to the valve. With the leads in place switch the unit on.
Page 17: S.i.t. Proflame 1 - Remote Control Functionality
SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING S.I.T. PROFLAME 1 - REMOTE CONTROL FUNCTIONALITY 1. Check to ensure the receiver switch is set to remote (Center position). Check system is not in lock out. Press On/Off button 2 times. Diagram 17 2.
Page 18 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING Does flame 1. Flame modulation is not an option on some models. GTM, GTMF,GTMFS systems are modulate compatible with a modulator. High to Low? 2. Check to see if modulator is installed and properly connected to the wire marked motor. If not install one and make the connection.
Page 19 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING SIT Pro-Flame Remote Download Video of Pro-Flame Features SimTech Proflame I...
Page 20 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING Diagram 17 Check to ensure the receiver switch is set to the remote position (In center). Set to Remote Position (In Center) Hole marked “PRG” Coding Button Receiver Front Cover Receiver Switch Diagram 18 Check to ensure the remote handheld is turned on.
Page 21 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING Diagram 18A This example shows the remote in Thermostat mode and Smart Stat mode. Icon indicates “Thermostat” Mode Icon indicates “SMART” Mode Thermostat Key SimTech Proflame I...
Page 22 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING Diagram 19 This example shows the fan set on level 4 and the 110 Volt Auxiliary mode turned on. Icon Shows ON Icon Shows OFF Auxiliary Accent Light Icon Fan Icon Indicates Fan is active...
Page 23 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING Diagram 20 This shows the Low Battery Indicator. Low Battery Indicator Blank Screen Nor- mally Unlit SimTech Proflame I...
Page 24 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING Diagram 21 Check the batteries are installed correctly in the handheld transmitter (3 x AAA) and the receiver (4 x AA). Remote Handheld Receiver Batteries Diagram 22 Volts DC Test (VDC) Check the battery voltage at #2 and #3 positions. While 4.4 vdc is the minimum voltage to operate it is recom- mended to change the batteries at 5 vdc or lower.
Page 25 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING Diagram 24 Check to ensure the remote wire harness connector is properly attached to the keyed backside of the receiver. Keyed Molex Connector Diagram 25 If in thermostat mode confirm the set temperature is higher than the room temperature.
Page 26 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING Diagram 26 Continuity Test (Ohms) Place leads on the green and whites wires. When burner is signaled to come on you should see continuity. If not, follow the previous troubleshooting flowchart to check the DFC and the valve.
Page 27 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING Diagram 28 Continuity Test (Ohms) Check the modulator for continuity. First test the orange and yellow wires at the contact points. Second, check the black and brown wires. The reading should be approximately 26 ohms for each test...
Page 28 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING Diagram 30 Confirm the FCM-COM plug is properly connected to the Fan Control Module (FCM). Connected to FCM at the COM Port This Way Up Diagram 31 The photo shows the fan snap disc open (cold). When it is activated (hot) it shows continuity Disc “Cold”...
Page 29 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 1 TROUBLESHOOTING Diagram 32 AC Volts Test (VAC) Measuring the output to the fan from the Fan Control Module FCM. Use Caution - High Voltage Expect 110 vac to 120 vac SimTech Proflame I...
Page 30: S.i.t. Proflame Ii Troubleshooting Guide
SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 2 TROUBLESHOOTING S.I.T. PROFLAME II TROUBLESHOOTING GUIDE SimTech Proflame II...
Page 31 2. Pilot adjustment 3. Inlet Pressure Tap 4. Outlet Pressure Tap 5. Pilot Outlet 6. Main Gas Outlet 7. Main Gas Inlet PROFLAME 2 HANDHELD AND DISPLAY Blue LCD display ON/OFF display THERMOSTAT Key UP/DOWN Arrow Key MODE Key SimTech Proflame II...
Page 32 RED LED light will pulse with 2 flashes until corrected. -Lockout: If three trials for ignition fail the RED LED indicator will pulse three times in intervals. To clear lockout power cycle the IFC. Error code LED SimTech Proflame II...
Page 33 .5DCV. Diagram 7. If no voltage ensure the IFC has required power available next page. Diagram 1. If power available to IFC but no power out, replace IFC. If minimum required fuel pressure and power are available, replace valve. SimTech Proflame II...
Page 34 IFC will send a pulse of 4-6 DCV for approximately 2 seconds, then drops to between 1 - .5DCV. Diagram 10. If no voltage ensure the IFC has required power available. Diagram 1. Unit is working properly SimTech Proflame II...
Page 35 RISK OF ELECTRICAL SHOCK. USE CAUTION WHEN CONDUCTING TESTS Diagram 2 If batteries are being used to operate the system, ensure the batteries are correctly installed in the holder. Notice the polarity of individual battery cells. 4 x AA Batteries SimTech Proflame II...
Page 36 Verify the battery voltage at IFC terminal connection X5, positions 1 and 2. Reading should be between 5 and 7 VDC. If the reading is 4.4 VDC or less, replace the batteries. If 5V or more, see next Step. SimTech Proflame II...
Page 37 Clean ground contact points from hood Pilot Ground Clip to assembly Diagram 5 Confirm the igniter wire is properly connected at terminal X2 and check for any breaks in the wire or connector. Spark Electrode Connection X2 Check Igniter Wire Connection SimTech Proflame II...
Page 38 1/8” away from ground and turn the unit on. If there is a spark replace the electrode, if not replace the IFC. Light Kit “X11” Power Supply “X1” Fan Kit “X10” Ground “X1” Spark Electrode Connection “X2” Ignitor “X2” Flame Sensor “X3” 8 Pin Harness “X5” SW1 Button Step Motor “X6” ON/OFF Switch “X4” SimTech Proflame II...
Page 39 2 seconds the voltage should read 4 – 6 VDC then drop to .5 – 1 VDC. If there is voltage but the valve does not open, replace the valve – if there is no voltage, replace the IFC. EV1 Orange tab-wire connected Valve Body (Ground) SimTech Proflame II...
Page 40 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 2 TROUBLESHOOTING Diagram 8 CONTINUITY TEST (Ohms) Confirm the flame sensor has continuity. If there is no continuity or infinite resistance replace it. If continuity is good—see next Step SimTech Proflame II...
Page 41 Cold Vents/ Cold Start - unit may need to be cycled again to overcome the cold vent/cold start • Turn unit OFF, then back ON to cycle the unit again • Misplaced logs/glass or stone - check manual for correct certified media placement SimTech Proflame II...
Page 42 2 seconds the voltage should read 4 – 6 VDC then drop to .5 – 1 VDC. If there is voltage but the valve does not open, replace the valve—if there is no voltage, replace the IFC. EV2 (Green Tab) This wire must stay connected for this test. Second probe goes to valve body (or Ground) SimTech Proflame II...
Page 43: S.i.t. Proflame 2 - Remote Control Functionality
The IFC will “beep” 3 more times if the sequence is successful. If the sequence is not completed within 20 seconds or the SW1 button is pressed twice the remote will be divorced and the system will be operating by manual on/off switch only. SimTech Proflame II...
Page 44 Hole marked “PRG” Coding Button Receiver Front Cover Receiver Switch Diagram 12 Check to ensure the remote handheld is turned on. Thermostat Display Off Indicates Manual Mode ON/OFF Button Remote Handheld Up/Down Arrow Key for Burner or Fan SimTech Proflame II...
Page 45 Volts DC Test (VDC) Check the battery voltage at the X5 terminal. While 4.4 vdc is the minimum voltage to operate it is recommended to change the batteries at 5 vdc or lower. Power in to IFC SimTech Proflame II...
Page 46 Check to ensure the remote wire harness connector is properly attached to the keyed backside of the receiver. Keyed Molex Connector Diagram 15 If in thermostat mode confirm the set temperature is higher than the room temperature. Room Temperature Set Point or Required Thermostat Mode Temperature is On SimTech Proflame II...
Page 47 Diagram 19. If not, remove old diaphragm & spring, re-assemble and test. Otherwise move to next step 6.) If above steps have been followed and manifold pressure still doesn’t change on command from remote, replace IFC. Unit is operating. SimTech Proflame II...
Page 48 Run the wire through the opening in the plastic cover beside X14 and to the outside of the appliance. The clear end of the antenna extension should be located out of sight, and outside of the unit enclosure. SimTech Proflame II...
Page 49 Check the modulator for continuity. First test the orange and yellow wires at the contact points, second, check the black and brown wires. The reading should be approximately 26 ohms for each test. Black Plug for Modulator SimTech Proflame II...
Page 50 When testing the lights at X11, set meter to VAC and test between the 2 yellow wires at X11. Should be approximately 120 VAC on high. Testing the Fan Diagram 17a Testing the Lights NOTE: Use care when conducting tests—shock can occur. SimTech Proflame II...
Page 51 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 2 TROUBLESHOOTING Diagram 18 Remote—Fan OFF Diagram 18a Remote—HI SimTech Proflame II...
Page 52 SUREFIRE ELECTRONIC IGNITION SYSTEM S.I.T. PROFLAME 2 TROUBLESHOOTING Diagram 19 SimTech Proflame II...
Page 53: Maxitrol Gv60 Troubleshooting Guide
MAXITROL GV60 IGNITION SYSTEM TROUBLESHOOTING MAXITROL GV60 TROUBLESHOOTING GUIDE Maxitrol GV60...
Page 54 MAXITROL GV60 IGNITION SYSTEM TROUBLESHOOTING Upon call for heat there will be a series of seven (7) “beeps” and a solid “clunk”. This is normal. Turn on Fireplace 1.) Ensure the fireplace has power. If using AC adaptor verify that it is from remote properly connected to receiver.
Page 55 MAXITROL GV60 IGNITION SYSTEM TROUBLESHOOTING 1.) Check for a loose or poor connection at valve ground lug. (See Diagram 8 Pilot stops sparking for location) Set meter to Resistance in the lowest range available and test and receiver makes between the valve ground lug & Yellow terminal on 5 wire connector (See several beeps.
Page 56 MAXITROL GV60 IGNITION SYSTEM TROUBLESHOOTING 1.) Ensure gas valve Manual knob is in the ON position. (See Diagram Pilot lights, main burner 11) If OFF, turn to ON and test again. will not light. 2.) Check 8 wire “umbilical cable” Ensure it is fully seated into receiver. If damaged, replace and test again.
Page 57 MAXITROL GV60 IGNITION SYSTEM TROUBLESHOOTING Diagram 1: Ensure AC adaptor is connected to Receiver. Verify AC adaptor is connected to receiver. If not, connect and Diagram 1 test again. Volts DC (vdc) Set meter to voltage DC, in the lowest possible range above 10VDC. Place (+) positive probe on the left most pin of the 5 pin connector at the Receiver.
Page 58 MAXITROL GV60 IGNITION SYSTEM TROUBLESHOOTING Diagram 1b: Verify AC Adaptor output. Set meter to Volts DC in the lowest range above 10 VDC. With the AC adaptor plugged in, place the (+) Positive probe inside plug tip, and. Place the (-) Negative probe on exterior of plug tip. Meter should read approximately 6 -7 VDC.
Page 59 MAXITROL GV60 IGNITION SYSTEM TROUBLESHOOTING Diagram 2: Pair handheld/transmitter and receiver (re-synchronize). Using the point of a paper clip or small screwdriver tip to press and hold the “RESET” button on the receiver until two beeps are heard. (Diagram 2) Within 20 seconds press and hold the flame down button (small flame) on the handheld/transmitter until one long continuous beep is heard.
Page 60 MAXITROL GV60 IGNITION SYSTEM TROUBLESHOOTING Diagram 3 & 3a: Verify spark electrode wire and the Receiver Antenna are separated and not crossed or in contact. Receiver contains a self-re- setting “fuse” that can be tripped when started with spark electrode and Receiver Antenna crossed. Separate wires, wait 5 minutes for fuse to re-set and test again.
Page 61 MAXITROL GV60 IGNITION SYSTEM TROUBLESHOOTING Diagram 4a: Over tightening the thermocouple and or Interrupter block can cause damage to the thermocouple by reducing the available surface area, resulting in high resistance. It is also possible to damage the insulating washer at the base. Both can lead to pilot drop out and or nuisance shut downs.
Page 62 MAXITROL GV60 IGNITION SYSTEM TROUBLESHOOTING Diagram 6: Verify Red Thermocouple wire and Yellow Switch wire are connected to the corresponding color coded terminals on the receiver. If not, connect yellow to yellow, red to red and secure with mounting screw on top of terminal. Diagram 6 Diagram 7: Test for power to valve on a call for heat.
Page 63 MAXITROL GV60 IGNITION SYSTEM TROUBLESHOOTING Diagram 8: Test ground connection at valve. a.) Set meter to Resistance in the lowest range available. b.) Place (+) Positive probe on valve ground lug (See Diagram 8 for location) c.) Place (-) Negative probe to the yellow wire terminal on the 5 wire connector to the receiver (See Diagram 8a for location) d.) Meter should read under 60 milliohms.
Page 64 MAXITROL GV60 IGNITION SYSTEM TROUBLESHOOTING Diagram 9: Test Spark Electrode. a.) Set meter to Continuity. b.) Disconnect Spark Electrode from Receiver. c.) Place (+) Positive probe on spark end of electrode. d.) Place (-) Negative probe in socket end of electrode. e.) Meter should show a complete circuit.
Page 65 MAXITROL GV60 IGNITION SYSTEM TROUBLESHOOTING Diagram 11 Diagram 12: Test Receiver spark generator. a.) Remove Spark Electrode from Receiver. b.) Attach a jumper to the Spark terminal on Receiver. c.) Hold the other end of the jumper 1/8” away from ground ( Bare metal of chassis) d.) Turn unit on.
Page 66 MAXITROL GV60 IGNITION SYSTEM TROUBLESHOOTING Maxitrol GV60 Fan troubleshooting. Fan operation - fan start/stop is controlled by a timer. There is a 4 minute delay between the burner firing and the fan start. After the burner shuts down the fan will run for 10 minutes before stopping. Fan Troubleshooting - If the fan does not run after the burner has been on for 4 minutes or more check the following: -Test the fan by turning it on manually.
Page 67 MAXITROL GV60 IGNITION SYSTEM TROUBLESHOOTING Diagram 12 -If power (120 VAC) is available at the fan control module the red LED will be lit. Diagram 12a Maxitrol GV60...
Page 68 MAXITROL GV60 IGNITION SYSTEM TROUBLESHOOTING Diagram 13 -To test for power coming in to the Fan control module, remove the 4 wire Molex from the fan control module. Set meter to AC voltage, in a range of 200VAC and place one probe in the end of each black wire.
Page 69 MAXITROL GV60 IGNITION SYSTEM TROUBLESHOOTING Diagram 14 -To test for power at the fan, set meter to AC voltage, in a range of 200VAC and place one probe on each of the fan terminals. Reading should be 120 VAC on high. See list on page 16 for expected voltages at other speeds.
Page 70 NOTES July 2017 Product Specifications Book...
Page 71 Technical Contact Number (844) REG-FIRE / (844) 734-3473 *Toll Free Number is for DEALER USE ONLY* Do not give out to consumers...
Page 72 Regency Fireplace Products, LTD. 6988 Venture Street Delta BC V4G 1H4 Canada www.regency-fire.com To be used by FPI trained Service Technicians...

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