Printronix t8000 Administrator's Manual page 271

Table 13. LCD Message Troubleshooting
Displayed Message
Remove Label
Replace printhead for
optimal print quality
RIBBON BROKEN
Reload Ribbon
Ribbon Low
RIBBON OUT
Load Ribbon
SECURITY VIOLATION #
Solution/Explanation
•
A label was detected at the front of the printer by the
Label Taken Sensor. This is the normal reminder
message when Peel-Off or Tear-Off Media Handling has
been selected.
•
A label was removed, but the "Remove Label"
message remained.
•
The incorrect Media Handling mode was selected.
1. Remove the label from the front of the printer to allow the
next label to print.
2. Verify that a front door assembly is installed on the printer
and that it is properly closed. Ensure that no debris is
obstructing the door mirror or the Label Taken Sensor.
3. Change Media > Handling > Media Handling to the
correct selection.
The printhead has reached the end of the warranty life.
Ribbon is broken between the ribbon take up spindle and the
printhead.
1. Reattach ribbon.
•
The supply spool is getting low.
•
If there is a large amount of ribbon still on the supply
spool, then the Ribbon Low message is being displayed
falsely.
1. Replace ribbon.
2. Disable Media > Ribbon > Ribbon Low.
The ribbon supply spool is empty or the ribbon has broken.
1. Replace ribbon.
2. Reinstall ribbon.
The software being used is not correct for the printer.
1. Load the correct software.
2. If the problem persists, contact your authorized
customer service representative.
NOTE:
# represents source of the error where:
1 = Failure during 3 button download
2 = Failure during 2 button download
3 = Failure during power up
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