Printronix t8000 Administrator's Manual page 266

Displayed Message
LABEL WRAP: Open
Head To Clear
266
Table 13. LCD Message Troubleshooting
Tear-Off Strip Media Handling was selected and the Media >
Fault > Label Missing menu was set to Early Detect. The
Label Taken Sensor did not detect the first 1.3 inches of a
label, indicating that the label has likely wrapped around the
platen roller.
A label wrap occurs when a die cut label is incorrectly torn at
the tear bar by the user and adhesive is exposed under the
leading edge of the next label. When the printer pulls this
next label back to TOF, the adhesive contacts the platen and
when this label advances forward during printing or a Form
Feed, it wraps around the platen.
1. Open the pivoting deck by rotating the deck lock lever
clockwise
2. Open the front door and loosen the two thumbscrews
for better platen access.
3. Remove the wrapped label by slowly pulling and
unwrapping it from the platen.
NOTE:
Even though power is removed from the platen
motor, some drag will be felt as the platen rotates.
CAUTION
Never use a sharp object against the platen as cuts and
gouges in the platen may cause voids in the printed
image and require platen replacement.
4. When all the labels are removed from the platen, use an
isopropyl alcohol wipe, Printronix PN 254945-901, to
remove all adhesive from the platen to help prevent any
future label wraps.
5. Tighten the printer front door thumbscrews.
6. Avoid label wraps by having the user practice careful
tear off techniques and ensuring that the label cross
perforations are ideally positioned at the tear bar
edge by using the correct Media > Image > Paper
Feed Shift value.
Solution/Explanation