Storage Drive Problems; Intermittent Problems - IBM BladeCenter HS22V 7871 Problem Determination And Service Manual

Storage drive problems

Use this information to resolve storage drive problems.
Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
v See Chapter 4, "Parts listing, Types 7871 and 1949," on page 41 to determine which components are CRUs and
which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Symptom
Not all storage drives are
recognized by the Fixed Disk or
SAS Attached Disk diagnostic
test.
The blade server stops
responding during the Fixed
Disk or SAS Attached Disk
diagnostic test.
A storage drive passes the
Fixed Disk or SAS Attached
Disk diagnostics test, but the
problem remains.

Intermittent problems

Use this information to resolve intermittent problems with the blade server.
Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
Action
1. Remove the storage drive that is indicated by the diagnostic tests. See
Chapter 5, "Removing and replacing blade server components," on page 49.
2. Run the SAS Fixed Disk or SAS Attached Disk diagnostic test again. See
"Diagnostic tools overview" on page 97.
If the Fixed drive or SAS Attached Disk diagnostic test runs successfully,
3.
replace the storage drive that you removed with a new one. See Chapter 5,
"Removing and replacing blade server components," on page 49.
1. Remove the storage drive that was being tested when the blade server stopped
responding. See Chapter 5, "Removing and replacing blade server
components," on page 49.
2. Run the SAS Fixed Disk or SAS Attached Disk diagnostic test again (see
"Diagnostic tools overview" on page 97).
3. If the Fixed drive or SAS Attached Disk diagnostic test runs successfully,
replace the storage drive that you removed with a new one. See Chapter 5,
"Removing and replacing blade server components," on page 49.
1. Run the SAS Fixed Disk or SAS Attached Disk diagnostic test again. See
"Diagnostic tools overview" on page 97.
2. If the Fixed drive or SAS Attached Disk diagnostic test runs successfully but
the storage drive continues to have a problem, replace the drive with a new
one.
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Chapter 6. Diagnostics