IBM BladeCenter HS22V 7871 Problem Determination And Service Manual page 158

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing, Types 7871 and 1949," on page 41 to determine which components are CRUs and
which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error Code Type
0x806F0813 Error
0x806F0813 Error
0x806F0813 Error
142
BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide
Error Message
Group 2 (Critical Int) bus
uncorrectable error
Group 2 (Critical Int) bus
uncorrectable error
Group 1 (Critical Int) bus
uncorrectable error
Action
1. Check the operating system event log and the
system event log as it may contain additional
information (see "Error logs" on page 99).
2. Reseat the blade server in the BladeCenter (see
"Removing the blade server from the BladeCenter
unit" on page 52 and "Installing the blade server
in a BladeCenter unit" on page 53).
3. Update the device drivers for any expansion cards
that are installed into the blade server.
4. Reseat the expansion card (see "Removing an I/O
expansion card" on page 74 and "Installing an
I/O expansion card" on page 78).
5. Replace the expansion card (see "Removing an
I/O expansion card" on page 74 and "Installing
an I/O expansion card" on page 78).
1. Check the operating system event log and the
system event log as it may contain additional
information (see "Error logs" on page 99).
2. Reseat the blade server in the BladeCenter (see
"Removing the blade server from the BladeCenter
unit" on page 52 and "Installing the blade server
in a BladeCenter unit" on page 53).
3. Update the device drivers for any expansion cards
that are installed into the blade server.
4. Reseat the expansion card (see "Removing an I/O
expansion card" on page 74 and "Installing an
I/O expansion card" on page 78).
5. Replace the expansion card (see "Removing an
I/O expansion card" on page 74 and "Installing
an I/O expansion card" on page 78).
1. Make sure that the latest firmware is being used
(see "Firmware updates" on page 33).
2. Reseat the blade server in the BladeCenter unit
(see "Removing the blade server from the
BladeCenter unit" on page 52 and "Installing the
blade server in a BladeCenter unit" on page 53).
3. Run the Setup utility and load the default system
settings (see "Using the Setup utility" on page 20).
4. Check the event logs for other related error
messages (see "Error logs" on page 99).
5. (Trained service technician only) If the error
continues, replace the system-board assembly (see
"Removing the system-board assembly" on page
94 and "Installing the system-board assembly" on
page 95).