IBM BladeCenter HS22V 7871 Problem Determination And Service Manual page 138

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing, Types 7871 and 1949," on page 41 to determine which components are CRUs and
which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error Code Type
0x806F0112 Information
0x806F0207 Error
122
BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide
Error Message
Group 4 (CPU Fault Reboot)
OEM system boot event
Group 4, processor (One of
CPUs) BIST failure
Action
1. Remove the blade server and ensure the
processors are installed correctly (see "Installing a
microprocessor and heat sink" on page 88).
2. Verify that the system is running the latest UEFI
firmware (see "Firmware updates" on page 33).
3. Run the Setup utility (see "Using the Setup
utility" on page 20).
a. Make sure that both processors are displayed
by the system.
b. Load the default settings.
c. Go to the System Settings menu and make
sure the processor is enabled.
4. If the problem continues, replace the processor
(see "Removing a microprocessor and heat sink"
on page 85 and "Installing a microprocessor and
heat sink" on page 88).
5. (Trained service technician only) If the error
continues, replace the system-board assembly (see
"Removing the system-board assembly" on page
94 and "Installing the system-board assembly" on
page 95).
1. Remove the blade server and ensure the
processors are installed correctly (see "Installing a
microprocessor and heat sink" on page 88).
2. Verify that the system is running the latest UEFI
firmware (see "Firmware updates" on page 33).
3. Run the Setup utility (see "Using the Setup
utility" on page 20).
a. Make sure that both processors are displayed
by the system.
b. Load the default settings.
c. Go to the System Settings menu and make
sure the processor is enabled.
4. If the problem continues, replace the processor
(see "Removing a microprocessor and heat sink"
on page 85 and "Installing a microprocessor and
heat sink" on page 88).
5. (Trained service technician only) If the error
continues, replace the system-board assembly (see
"Removing the system-board assembly" on page
94 and "Installing the system-board assembly" on
page 95).