IBM BladeCenter HS22V 7871 Problem Determination And Service Manual page 18

5. Check for and correct an incorrect configuration. If the blade server is
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BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide
update, read any readme and change history files that are provided with the
downloaded update. These files contain important information about the
update and the procedure for installing the update, including any special
procedure for updating from an early firmware or device-driver version to the
latest version.
Important: Some cluster solutions require specific code levels or coordinated
code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
a. Install UpdateXpress system updates. You can install code updates that are
packaged as an UpdateXpress System Pack or UpdateXpress CD image. An
UpdateXpress System Pack contains an integration-tested bundle of online
firmware and device-driver updates for your blade server. In addition, you
can use IBM ToolsCenter Bootable Media Creator to create bootable media
that is suitable for applying firmware updates and running preboot
diagnostics. For more information about UpdateXpress System Packs, see
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=SERV-
XPRESS . For more information about the Bootable Media Creator, see
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=TOOL-
BOMC.
Be sure to separately install any listed critical updates that have release
dates that are later than the release date of the UpdateXpress System Pack
or UpdateXpress image (see step 4b).
b. Install manual system updates.
1) Determine the existing code levels.
From the advanced management module web interface, click Monitors
and then click Firmware VPD.
In DSA, click Firmware/VPD to view system firmware levels, or click
Software to view operating-system levels.
2) Download and install updates of code that is not at the latest level.
To display a list of available updates for the blade server, go to
http://www.ibm.com/support/fixcentral.
When you click an update, an information page is displayed, including
a list of the problems that the update fixes. Review this list for your
specific problem; however, even if your problem is not listed, installing
the update might solve the problem.
incorrectly configured, a system function can fail to work when you enable it; if
you make an incorrect change to the blade server configuration, a system
function that has been enabled can stop working.
a. Make sure that all installed hardware and software are supported. See
http://www.ibm.com/systems/info/x86servers/serverproven/compat/us
to verify that the blade server supports the installed operating system,
optional devices, and software levels. If any hardware or software
component is not supported, uninstall it to determine whether it is causing
the problem. You must remove nonsupported hardware before you contact
IBM or an approved warranty service provider for support.
b. Make sure that the server, operating system, and software are installed
and configured correctly. Many configuration problems are caused by loose
power or signal cables or incorrectly seated adapters. You might be able to
solve the problem by turning off the blade server, reconnecting cables,
reseating adapters, and turning the blade server back on. For information
about performing the checkout procedure, see "Checkout procedure" on
page 163