IBM BladeCenter HS22V 7871 Problem Determination And Service Manual page 173

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing, Types 7871 and 1949," on page 41 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
Trained service technician.
Error code Description
2018003 One or more option Roms were disabled.
3018000 TPM communication failure.
3018001 Primary FW bank signature invalid.
3018002 Secondary FW bank signature invalid.
Action
1. Run the Setup utility (see "Using the Setup
utility" on page 20). Select Start Options from
the menu and modify the boot sequence so that
you change the load order of the optional-device
ROM code.
2. Run the Setup utility (see "Using the Setup
utility" on page 20) and disable unused resource
to make more space available:
v Select Start Options
v Select Planar Ethernet (PXE/DHCP) to disable
the on-board Ethernet controller ROM.
v Select Advanced Functions, followed by PCI
Bus Control, and then PCI ROM Control
Execution to disable the ROM of the adapters
in the PCI slots.
v Select Devices and I/O Ports to disable any of
the on-board devices.
3. If the problem remains, replace the following
components one at a time in the order shown,
restarting the server each time:
v Expansion cards (see "Removing an I/O
expansion card" on page 74 and "Installing an
I/O expansion card" on page 78).
v (Trained service technician only) Replace the
system board (see "Removing the
system-board assembly" on page 94 and
"Installing the system-board assembly" on
page 95).
(Trained service technician only) Replace the system
board (see "Removing the system-board assembly"
on page 94 and "Installing the system-board
assembly" on page 95).
1. Run the Setup utility (see "Using the Setup
utility" on page 20), select Load Default Settings,
and save the settings.
2. (Trained service technician only) Replace the
system board (see "Removing the system-board
assembly" on page 94 and "Installing the
system-board assembly" on page 95)
1. Run the Setup utility (see "Using the Setup
utility" on page 20), select Load Default Settings,
and save the settings.
2. (Trained service technician only) Replace the
system board (see "Removing the system-board
assembly" on page 94 and "Installing the
system-board assembly" on page 95)
157
Chapter 6. Diagnostics