IBM BladeCenter HS22V 7871 Problem Determination And Service Manual page 155

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing, Types 7871 and 1949," on page 41 to determine which components are CRUs and
which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error Code Type
0x806F0513 Error
0x806F052B Error
Error Message
Group 2 (One of PCI Err) PCI
system error
System mgmt software, (IMM
FW Failover) unsupported
software version
Action
1. Verify that you have the latest system firmware
(see "Firmware updates" on page 33).
2. If an expansion card is installed in the blade
server, verify that the firmware for each
expansion card is up to date.
3. Run the Setup utility and restore system setting to
defaults (see "Using the Setup utility" on page
20).
4. Check the event logs for other related error
messages (see "Error logs" on page 99).
5. Reseat any expansion cards that are installed in
the blade server (see "Removing an I/O
expansion card" on page 74 and "Installing an
I/O expansion card" on page 78).
6. Remove each expansion card, one at a time until
the error does not occur (see "Removing an I/O
expansion card" on page 74).
7. Replace failing adapter and reinstall any other
expansion cards that were removed (see
"Installing an I/O expansion card" on page 78).
8. (Trained service technician only) If the error
continues, replace the system-board assembly (see
"Removing the system-board assembly" on page
94 and "Installing the system-board assembly" on
page 95).
This error occurs because service processor (IMM)
firmware is corrupted and reverts to a previous
version of the firmware.
Complete the following steps:
1. Check the IBM support website for an applicable
firmware update that applies to the blade server.
2. Restart IMM and verify the IMM is running the
correct firmware level after firmware update.
For more information about updating firmware and
the preferred methods, see Firmware Update Best
Practices white paper at http://www-947.ibm.com/
support/entry/portal/docdisplay?brand=5000020
&lndocid=MIGR-5082923
139
Chapter 6. Diagnostics