Collecting Service Data - Lenovo Flex System x280 X6 Compute Node Installation And Service Manual

4. Remove or disconnect the following devices, one at a time, until you find the
5. Install and turn on the compute node. If the problem remains, suspect the
If the problem is solved when you remove an I/O expansion adapter from the
compute node but the problem recurs when you reinstall the same adapter, suspect
the I/O expansion adapter; if the problem recurs when you replace the adapter
with a different one, suspect the system board.
If you suspect a networking problem and the compute node passes all the system
tests, suspect a network cabling problem that is external to the system.

Collecting service data

The first-failure data capture (FFDA) tool monitors, tracks, and captures system
hardware errors and hardware and software inventory information, and reports
serviceable problems directly to Support. You can also choose to collect data
manually. This tool is integrated into the IMM2. All information sent to Support is
encrypted and stored in a secure database and used for improved problem
determination.
For more information about accessing the IMM2, see Chapter 4, "Accessing the
IMM2," on page 49.
failure. Reinstall, turn on, and reconfigure the compute node each time.
v I/O expansion adapter.
v Hard disk drives.
v DIMMs. The minimum configuration requirement is 4 GB (one 4 GB DIMM
on the system board).
The following minimum configuration is required for the compute node to
start:
v System board
v Two microprocessors
v One 4 GB DIMM
v A functioning Flex System chassis
following components in the following order:
a. DIMM
b. System board
c. Microprocessor
Chapter 6. Troubleshooting
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