Lenovo Flex System x280 X6 Compute Node Installation And Service Manual page 192

Types 7903 and 4259
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Serviceable
CIM Information
SNMP Trap ID
Automatically notify Support
User response
IMM Events that automatically notify Support
You can configure the IBM Flex System Manager or the CMM to automatically
notify Support (also known as call home) if certain types of errors are encountered.
If you have configured this function, see the table for a list of events that
automatically notify Support.
Note: The name of the function for automatically notifying differs slightly between
the IBM Flex System Manager management node and the CMM:
v From the IBM Flex System Manager, this function is called Electronic Service
v From the CMM, this function is called Enable IBM Support.
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Flex System x280 X6, x480 X6, and x880 X6 Compute Node Types 7903 and 4259: Installation and Service Guide
severity - device component
severity is one of the following severity levels:
v Critical: A key component in the server is no longer functioning.
v Warning: The event might progress to a critical level.
v System: The event is the result of a system error or a configuration
change.
device component is the specific device in the compute node that caused the
event to be generated.
Whether user action is required to correct the problem.
The prefix of the message ID and the sequence number that is used by the
CIM message registry.
The SNMP trap ID that is found in the SNMP alert management
information base (MIB).
If this field is set to Yes and you have enabled Electronic Service Agent
(ESA) on Flex System Manager management software (if installed),
Support will be notified automatically if the event is generated.
If Flex System Manager management software is not installed, you can
enable Support from the CMM web interface.
While you wait for Support to call, you can perform the recommended
actions for the event.
The actions that you should perform to solve the event.
Perform the steps listed in this section in the order shown until the
problem is solved. After you perform all of the actions that are described
in this field, if you cannot solve the problem, contact Support.
Note: This list includes error codes and messages that might not apply to
this machine type and model.
Agent.

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