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Chapter 4: Other Information
4.1.Supports and Service
Our team of knowledgeable staff is on standby and ready to help you
overcome any challenges you may have with your Dreamer. If your issue
or question is not covered in the user manual, you can check our
knowledge base or contact us by e-mail or phone. We also have a very
active FlashForge community group on Google with a wealth of
information and very helpful members.
There are solutions and instructions to common issues that can be found in
our knowledge base. Have a look first as most basic questions are
answered there.
http://www.ff3dp.com
The FlashForge Google Group is a community forum made up of fellow
FlashForge users who share tips and tricks and help each other in
overcoming challenges with 3D printing. The forum can be accessed at the
following link:
https://groups.google.com/d/forum/flashforge
The FlashForge support team can be reached by e-mail or phone between
the hours of 8:00 a.m. to 5:00 p.m. PST Monday through Saturday. In case
you contact us during after-hours, your inquiry will be answered the
following business day.
support@sz3dp.com
E-Mail:
Tel:
+86-579-82273989
Address:
No.518 Xiangyuan Road, Jinhua, China.
*When contacting support, please have your serial number ready.
The serial number is a bar code on the back of your Dreamer
Dreamer User Guide |
www.ff3dp.com
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