Table of Contents
Table of Contents
1.1
Incoming Call Features ...................................................................................................14
1.1.1
1.1.1.1
1.1.1.2
Direct In Line (DIL) ......................................................................................................17
1.1.1.3
1.1.1.4
1.1.1.5
1.1.1.6
Intercept Routing .........................................................................................................27
1.1.1.7
1.1.2
Internal Call Features .....................................................................................................31
1.1.2.1
1.1.2.2
Internal Call Block ........................................................................................................32
1.1.3
1.1.3.1
1.1.3.2
1.1.3.3
Call Waiting .................................................................................................................37
1.2
Receiving Group Features .............................................................................................39
1.2.1
Idle Extension Hunting ...................................................................................................39
1.2.2
1.2.2.1
1.2.2.2
Group Call Distribution ................................................................................................45
1.2.2.3
1.2.2.4
Queuing Feature ..........................................................................................................50
1.2.2.5
VIP Call ........................................................................................................................53
1.2.2.6
Overflow Feature .........................................................................................................54
1.2.2.7
Log-in/Log-out .............................................................................................................56
1.2.2.8
Supervisory Feature ....................................................................................................59
1.3
1.3.1
1.3.1.1
1.3.1.2
Call Forwarding (FWD) ................................................................................................62
1.3.1.3
Do Not Disturb (DND) ..................................................................................................66
1.3.1.4
1.4
Answering Features ........................................................................................................69
1.4.1
Answering Features .......................................................................................................69
1.4.1.1
1.4.1.2
1.4.1.3
Call Pickup ...................................................................................................................71
1.4.1.4
Hands-free Answerback ..............................................................................................73
1.5
Making Call Features ......................................................................................................74
1.5.1
Predialling .......................................................................................................................74
1.5.2
1.5.3
Intercom Call ..................................................................................................................76
1.5.4
Trunk Call Features ........................................................................................................78
1.5.4.1
1.5.4.2
Emergency Call ...........................................................................................................79
1.5.4.3
Account Code Entry .....................................................................................................80
1.5.4.4
Dial Type Selection ......................................................................................................81
1.5.4.5
Reverse Circuit ............................................................................................................82
1.5.4.6
Trunk Busy Out ............................................................................................................83
1.5.4.7
Pause Insertion ............................................................................................................84
8
Feature Guide