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Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
PSMPR Software File Version 4.0000 or later
Hybrid IP-PBX

Installation Manual

KX-TDA15
Model No.
SD Logo is
a trademark.

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Table of Contents

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   Summary of Contents for Panasonic KX-TDA15

  • Page 1: Installation Manual

    Hybrid IP-PBX Installation Manual KX-TDA15 Model No. Thank you for purchasing a Panasonic Hybrid IP-PBX. Please read this manual carefully before using this product and save this manual for future use. SD Logo is PSMPR Software File Version 4.0000 or later...
  • Page 2: System Components

    2-Channel Cell Station Unit Using a Super Hybrid Port or a DLC Card for DECT Portable Station Proprietary Equipment KX-T30865 Doorphone Compatible Panasonic Proprietary Telephones The Hybrid IP-PBX supports the following telephones: • Digital proprietary telephones (e.g., KX-T7600 series) •...
  • Page 3: Important Notice

    Notice • Some optional service cards and features are not available for certain countries/areas. Consult your certified Panasonic dealer for detailed instructions. • In this manual, the suffix of each model number (e.g., KX-TDA15NE) is omitted unless necessary. Important Notice Prior to connection of this product, please verify that the intended operating environment is supported.
  • Page 4: Important Safety Instructions

    Important Safety Instructions SAFETY REQUIREMENTS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug the product from the wall outlet before cleaning.
  • Page 5: Save These Instructions

    SAVE THESE INSTRUCTIONS Installation Manual...
  • Page 6 Contact your telephone company. If all SLTs operate properly, there may be a problem with your Hybrid IP-PBX. Do not reconnect the Hybrid IP-PBX to the trunks until it has been serviced by an authorised Panasonic Factory Service Centre.
  • Page 7 UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORISED PANASONIC FACTORY SERVICE CENTRE. • WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION.
  • Page 8 Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://www.doc.panasonic.de...
  • Page 9 Introduction This Installation Manual is designed to serve as an overall technical reference for the Panasonic Hybrid IP- PBX, KX-TDA15. It provides instructions for installing the hardware, and programming the Hybrid IP-PBX using the KX-TDA30 Maintenance Console. The Structure of this Manual...
  • Page 10 A replacement fuse cover can be purchased from your local Panasonic dealer. IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE AC OUTLET IN YOUR PREMISES, THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY.
  • Page 11 How to replace the fuse: Open the fuse compartment with a screwdriver and replace the fuse and fuse cover. The equipment must be connected to direct extension lines, and a payphone should not be connected as an extension. 999 and 112 can be dialled on the apparatus after accessing the Exchange line for the purpose of making outgoing calls to the BT emergency services.
  • Page 12: Table Of Contents

    Installing/Removing the Optional Service Cards...............39 2.2.7 Types of Connectors ......................48 2.2.8 Attaching a Ferrite Core ....................49 2.2.9 Wall Mounting (KX-TDA15) ....................50 2.2.10 Wall Mounting (AC Adaptor)....................53 2.2.11 Surge Protector Installation....................56 Information about the Trunk Cards ................59 2.3.1 LCOT2 Card (KX-TDA3183) ..................... 59 2.3.2...
  • Page 13 2.6.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) ......86 2.6.2 Parallel Connection of the Extensions................87 2.6.3 Digital EXtra Device Port (Digital XDP) Connection ............89 2.6.4 First Party Call Control CTI Connection ................94 Connection of DECT Portable Stations ................ 95 2.7.1 Overview...........................
  • Page 14 Installation Manual...
  • Page 15: System Outline

    Section 1 System Outline This section provides general information on the Hybrid IP- PBX, including the system capacity and specifications. Installation Manual...
  • Page 16: System Highlights

    1.1 System Highlights System Highlights 1.1.1 System Highlights Networking Features This Hybrid IP-PBX supports the following networking features: TIE Line Service A TIE line is a privately leased communication line between two or more PBXs, which provides cost effective communications between company members at different locations. Virtual Private Network (VPN) VPN is a service provided by the telephone company.
  • Page 17: Hospitality Features

    PS is the sub telephone. PC Phone/PC Console Features This Hybrid IP-PBX supports PC Phone and PC Console. These Panasonic CTI applications provide advanced features combining telephone and PC, such as the ability to display detailed caller information, including a photograph, on the screen of the PC when a call is received, or to dial a telephone number automatically just by selecting a name.
  • Page 18: Basic System Construction

    1.2 Basic System Construction Basic System Construction 1.2.1 Main Unit The main unit is equipped with 4 Super Hybrid Ports, one BRI2 card, and one EXT-CID card. For system expansion, optional service cards can be installed. Construction of Main Unit Main Board BRI2 card (installed by default)
  • Page 19: System Connection Diagram

    1.2 Basic System Construction 1.2.2 System Connection Diagram Private Trunk (Telephone Company Lines) IP Network Analogue/BRI Remote PC Hybrid IP-PBX Router IP-PT IP Softphone Printer CTI Server Fax Machine External Sensor/ External Relay Device Wireless Phone DSS Console ISDN Telephone Doorphone &...
  • Page 20 1.2 Basic System Construction Hybrid IP-PBX KX-T7636/KX-T7633 DLC8 Console (KX-TDA3172) Voice LCOT2 Processing (KX-TDA3183) PT-interface CS System SLC8 Analogue (KX-TDA3174) Trunk Telephone Company ISDN BRI Line ISDN BRI Line ISDN BRI Line Wireless Phone Fax Machine (Digital Trunk) (Digital Trunk) (Digital Trunk) BRI2 IP-EXT4...
  • Page 21: Optional Equipment

    (SIP-DSP4) the SIP-GW4 card. KX-TDA3470 4-Channel VoIP Extension 4-channel VoIP extension card. Compliant with Card (IP-EXT4) Panasonic proprietary protocol, and ITU-T G.729a and G.711 CODEC methods. KX-TDA3480 4-Channel VoIP Gateway 4-channel VoIP gateway card. This card also Card (IP-GW4) enables CTI communication and system programming via a LAN.
  • Page 22 1.3 Optional Equipment Maximum Model No. Model Name Description Quantity KX-TDA3820 SD Memory Card for Optional SD Memory Card to upgrade PSMPR Software Upgrade file version 1.xxxx Hybrid IP-PBX. For more details, refer to the SD Memory Card Installation/Upgrade Guide. KX-TDA3920 SD Memory Card for Optional SD Memory Card to use enhanced...
  • Page 23: Specifications

    Non-blocking AC Adaptor AC Input • Panasonic PSLP1244: 100 V AC to 240 V AC; 1.5 A; 50 Hz/60 Hz • Panasonic PSLP1434: 110 V AC to 240 V AC; 1.35 A; 50 Hz/60 Hz DC Output 40 V; 1.38 A (55.2 W) DC Input 40 V;...
  • Page 24 1.4 Specifications Extension Connection Cable 1-pair wire (T, R) 1-pair wire (D1, D2) or 2-pair wire (T, R, D1, D2) 2-pair wire (T, R, D1, D2) PT-interface CS 1-pair wire (D1, D2) DSS Console and Add-on Key Module 1-pair wire (D1, D2) Dimension 275 mm (W) ×...
  • Page 25: Characteristics

    1.4 Specifications 1.4.2 Characteristics PT: KX-T7600 series DPT: 90 Ω; all other DPTs/APTs: 40 Ω Terminal Equipment Loop Limit • SLT: 600 Ω including set • Doorphone: 20 Ω • PT-interface CS: 65 Ω • 15 000 Ω minimum Minimum Leakage Resistance Maximum Number of Extension 1 for PT or SLT Instruments per Line...
  • Page 26: System Capacity

    1.4 Specifications 1.4.3 System Capacity Maximum Number of Trunks The Hybrid IP-PBX supports the following number of trunks. Line Type Maximum Number (channels) LCOT + BRI VoIP (H.323) VoIP (SIP) Maximum Terminal Equipment The following amount of terminal equipment can be supported by the Hybrid IP-PBX. Terminal Equipment Type Maximum Number Total 16...
  • Page 27 If the total load figure exceeds 32, it cannot be supported by the KX-TDA15. In this case, use the KX-TDA30 with Additional AC Adaptor. If the load figure exceeds 96, use the KX-TDA100 with M-Type Power Supply Unit (PSU-M), or the KX-TDA200 with either PSU-M or L-Type Power Supply Unit (PSU-L).
  • Page 28 1.4 Specifications Installation Manual...
  • Page 29: Installation

    Section 2 Installation This section describes the procedures to install the Hybrid IP- PBX. Detailed instructions for planning the installation site, installing the optional service cards, and cabling of peripheral equipment are provided. Further information on system expansion and peripheral equipment installation is included. Installation Manual...
  • Page 30: Before Installation

    2.1 Before Installation Before Installation 2.1.1 Before Installation Please read the following notes concerning installation and connection before installing the Hybrid IP-PBX and terminal equipment. Be sure to comply with all applicable laws, regulations, and guidelines. Safety Installation Instructions When installing telephone wiring, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Never install telephone wiring during a lightning storm.
  • Page 31 2.1 Before Installation Use 2-pair telephone cables when connecting PTs. Use 1-pair telephone cables when connecting SLTs, data terminals, answering machines, computers, Voice Processing Systems, etc. Unplug the system from its power source when wiring, and plug the system back in only after all wiring is completed.
  • Page 32: Installation Of The Hybrid Ip-pbx

    2.2 Installation of the Hybrid IP-PBX Installation of the Hybrid IP-PBX 2.2.1 Unpacking Unpack the box and check the items below: Main Unit AC Cord AC Adaptor Screws for Wall Mounting Washers for Wall Mounting Mini Plug (for pager and music source) SD Memory Card Main Strap Strap (for the pre-installed BRI2 card)
  • Page 33: Names And Locations

    2.2 Installation of the Hybrid IP-PBX 2.2.2 Names and Locations Earth Terminal DC IN 1 Power Switch SD Memory Card Slot Cover Reset Button System Initialise Switch MOH port Pager port Super Hybrid Ports RS-232C port USB port Pre-installed BRI2 card Installation Manual...
  • Page 34: Opening/closing The Covers

    2.2 Installation of the Hybrid IP-PBX 2.2.3 Opening/Closing the Covers Opening the Covers Pull the slide button to the right and, holding it, slide the cable cover upwards. Then turn the cable cover slightly to remove it. Slide Button Cable Cover Remove the three screws.
  • Page 35 2.2 Installation of the Hybrid IP-PBX Removing/Attaching the Front Cover If you prefer, you can remove the front cover. Removing the Front Cover Holding the front cover open at about a 45 angle, remove the front cover by pushing it in the direction of the arrow as shown below.
  • Page 36 2.2 Installation of the Hybrid IP-PBX Closing the Covers Close the front cover, then tighten the three screws. Screw Attach the rear hooks on the cable cover to the main unit, then swing the cable cover closed so that the front hooks fit in place.
  • Page 37: Installation Of The Sd Memory Card

    Card CAUTION • Use only the SD Memory Card included with the Hybrid IP-PBX, or a Panasonic optional upgrade SD Memory Card. • The SD Memory Card contains software for all the processes of the Hybrid IP-PBX and all the customer data.
  • Page 38: Frame Earth Connection

    2.2 Installation of the Hybrid IP-PBX 2.2.5 Frame Earth Connection IMPORTANT Connect the frame of the Hybrid IP-PBX to earth. Loosen the screw. Screw Insert an earthing wire (user-supplied)*. Tighten the screw. Connect the earthing wire to earth. Earthing wire To earth * For earthing wire, green-and-yellow insulation is required, and the cross-sectional area of the conductor must be more than 0.75 mm...
  • Page 39: Installing/removing The Optional Service Cards

    2.2 Installation of the Hybrid IP-PBX 2.2.6 Installing/Removing the Optional Service Cards Slot Position Slots 10 and 11 accept only cards that do not have external ports. Therefore, these slots do not have removable cover plates. Slot 08 contains the pre-installed EXT-CID card. Slot 02 contains the pre-installed BRI2 card.
  • Page 40: Installing Optional Service Cards

    2.2 Installation of the Hybrid IP-PBX Only one of either the DLC8 or SLC8 card can be installed. Only one of either the DPH4 or DPH2 card can be installed. Trunk Card Combinations Trunk cards can be installed along with the pre-installed BRI2 card in any one of the following combinations: •...
  • Page 41 2.2 Installation of the Hybrid IP-PBX Position the card in the open slot, making sure that the tabs on the both sides of the card fit into place. Then, holding the card firmly in place, lower the rear end so that the hole of the card fits over the extension bolt.
  • Page 42 2.2 Installation of the Hybrid IP-PBX Stick an appropriate optional card label (included) to the left side of the corresponding card. Optional Card Label Connect a cable to an appropriate port of the card. For details about pin assignments, refer to the appropriate section in "2.3 Information about the Trunk Cards"...
  • Page 43 2.2 Installation of the Hybrid IP-PBX Repeat the procedure for other cards. When installing a card in Slot 11, tighten the card using the screw included with the card, instead of the extension bolt. Screw Installation Manual...
  • Page 44 2.2 Installation of the Hybrid IP-PBX Cable Handling Attach the strap included with the card to one of the connected cables. Strap Bind all the connected cables together using the strap. Repeat the procedure for other cards. Installation Manual...
  • Page 45 2.2 Installation of the Hybrid IP-PBX Attach the main strap (included with the Hybrid IP-PBX) to any of the 5 rails depending on your preference. Main Strap Installation Manual...
  • Page 46 2.2 Installation of the Hybrid IP-PBX Bind all the connected cables together using the main strap, and then close the cable cover. For how to close the cable cover, refer to "2.2.3 Opening/Closing the Covers". Cable Cover Main Strap Notes •...
  • Page 47 2.2 Installation of the Hybrid IP-PBX Removing the Optional Service Cards Loosen and remove the extension bolt. Holding the protrusions of the card, pull the card in the direction of the arrows. CAUTION When removing the optional service cards, do not put pressure on any parts of the main board. Doing so may result in damage to the Hybrid IP-PBX.
  • Page 48: Types Of Connectors

    2.2 Installation of the Hybrid IP-PBX 2.2.7 Types of Connectors Connector Type Pin Number Used for • DPH4 (KX-TDA3161NE) RJ45 • DPH2 (KX-TDA3162) • DLC8 (KX-TDA3172NE) • SLC8 (KX-TDA3174NE) • LCOT2 (KX-TDA3183) • BRI2 (KX-TDA3280) (Twisted pair cable) • BRI1 (KX-TDA3283) •...
  • Page 49: Attaching A Ferrite Core

    2.2 Installation of the Hybrid IP-PBX 2.2.8 Attaching a Ferrite Core A ferrite core must be attached when an RJ45 connector is connected to the SIP-GW4 or IP-EXT4 card. Attaching to an RJ45 Connector For SIP-GW4/IP-EXT4 Cards Wrap the cable once around the ferrite core, then close the case of the ferrite core. Attach the ferrite core 5 cm away from the connector.
  • Page 50: Wall Mounting (kx-tda15)

    2.2 Installation of the Hybrid IP-PBX 2.2.9 Wall Mounting (KX-TDA15) Mounting on Wooden Wall Place the reference for wall mounting (on the last page of this manual) on the wall to mark the 3 screw positions. 130 mm 250 mm Install the screws and washers (included) in the wall.
  • Page 51 2.2 Installation of the Hybrid IP-PBX Mounting on Concrete or Mortar Wall CAUTION Drive mounting screws into the wall. Be careful to avoid touching any metal laths, wire laths or metal plates in the wall. Place the reference for wall mounting (on the last page of this manual) on the wall to mark the 3 screw positions.
  • Page 52 2.2 Installation of the Hybrid IP-PBX Notes • Do not block the openings of the cabinet. Leave at least 20 cm of space above and 10 cm to the sides of the Hybrid IP-PBX for ventilation. • Make sure that the surface behind the cabinet is flat and free of obstacles, so that the openings on the back of the cabinet will not be blocked.
  • Page 53: Wall Mounting (ac Adaptor)

    2.2 Installation of the Hybrid IP-PBX 2.2.10 Wall Mounting (AC Adaptor) Mounting on Wooden Wall Place the reference for wall mounting (on the following page) on the wall to mark the 2 screw positions. 110 mm Install the screws and washers (included) in the wall. Washer Drive the screw to this position.
  • Page 54 2.2 Installation of the Hybrid IP-PBX Mounting on Concrete or Mortar Wall CAUTION Drive mounting screws into the wall. Be careful to avoid touching any metal laths, wire laths or metal plates in the wall. Place the reference for wall mounting (on the following page) on the wall to mark the 2 screw positions. 110 mm Install two anchor plugs (user-supplied) in the wall.
  • Page 55 2.2 Installation of the Hybrid IP-PBX Reference for Wall Mounting Please copy this page and use as a reference for wall mounting. Install a screw here. 110 mm Install a screw here. Note Make sure to set the print size to correspond with the size of this page. If the dimension of the paper output still deviates slightly from the measurement indicated here, use the measurement indicated here.
  • Page 56: 2.2.11 Surge Protector Installation

    2.2 Installation of the Hybrid IP-PBX 2.2.11 Surge Protector Installation Overview A massive electrical surge can be caused if lightning strikes a telephone cable 10 m above ground, or if a telephone line comes into contact with a power line. A surge protector is a device that is connected to a trunk to prevent potentially dangerous electrical surges from entering the building via the trunk and damaging the Hybrid IP-PBX and connected equipment.
  • Page 57 2.2 Installation of the Hybrid IP-PBX Outside Installation (Main Building) Surge Protector Trunk (Another Building) Trunk Extn. Hybrid Terminal IP-PBX Board Surge Extn. Protector Extn. Extn. Earth Extn.: Extension Line If you install an extension outside of the building, the following precautions are recommended: Install the extension wire underground.
  • Page 58 2.2 Installation of the Hybrid IP-PBX Connect the earth rod to the surge protector using an earthing wire with a cross-sectional area of at least 1.3 mm Bury the earth rod near the protector. The earthing wire should be as short as possible. The earthing wire should run straight to the earth rod.
  • Page 59: Information About The Trunk Cards

    2.3 Information about the Trunk Cards Information about the Trunk Cards 2.3.1 LCOT2 Card (KX-TDA3183) Function 2-port analogue trunk card. RJ45 To trunk Accessories and User-supplied Items Accessories (included): Extension Bolt × 1, Strap × 1, Optional Card Label × 1 User-supplied (not included): RJ45 connector Notes •...
  • Page 60: Bri2 Card (kx-tda3280)

    2.3 Information about the Trunk Cards 2.3.2 BRI2 Card (KX-TDA3280) Function 2-port ISDN Basic Rate Interface card. EURO-ISDN/ETSI compliant. RJ45 (LINE 1) RJ45 (LINE 2) LED 1 (LINE 1) To NT1/Extension LED 2 (LINE 2) Accessories and User-supplied Items Accessories (included): Extension Bolt × 1, Strap × 1 User-supplied (not included): RJ45 connector Notes •...
  • Page 61 2.3 Information about the Trunk Cards Pin Assignments RJ45 Connector for Trunk Use Signal Name Level [V] Function Transmit data 1 TX1(+) RX2(+) RX1(-) TX2(-) Receive data 2 Receive data 1 Transmit data 2 – – Reserved RJ45 Connector for Extension Use Signal Name Level [V] Function...
  • Page 62 2.3 Information about the Trunk Cards Layer 1 Layer 2 Master Clock LED Pattern Layer 1: ON (Synchronous) Layer 2: ON (Link established)/OFF (Link not established) Master Clock: ON (Master)/OFF (Slave) Maximum Cabling Distance of S0 Bus Connection The maximum length of the extension cable that connects the Hybrid IP-PBX and the ISDN terminal equipment (TE) is shown below: CAT 5: Under 1000 m Point-to-Point...
  • Page 63: Bri1 Card (kx-tda3283)

    2.3 Information about the Trunk Cards 2.3.3 BRI1 Card (KX-TDA3283) Function 1-port ISDN Basic Rate Interface card. EURO-ISDN/ETSI compliant. RJ45 To NT1/Extension Accessories and User-supplied Items Accessories (included): Extension Bolt × 1, Strap × 1, Optional Card Label × 1 User-supplied (not included): RJ45 connector Notes •...
  • Page 64 2.3 Information about the Trunk Cards Pin Assignments RJ45 Connector for Trunk Use Signal Name Level [V] Function Transmit data 1 TX1(+) RX2(+) RX1(-) TX2(-) Receive data 2 Receive data 1 Transmit data 2 – – Reserved RJ45 Connector for Extension Use Signal Name Level [V] Function...
  • Page 65 2.3 Information about the Trunk Cards Layer 1 Layer 2 Master Clock LED Pattern Layer 1: ON (Synchronous) Layer 2: ON (Link established)/OFF (Link not established) Master Clock: ON (Master)/OFF (Slave) Maximum Cabling Distance of S0 Bus Connection The maximum length of the extension cable that connects the Hybrid IP-PBX and the ISDN terminal equipment (TE) is shown below: CAT 5: Under 1000 m Point-to-Point...
  • Page 66: Ip-gw4 Card (kx-tda3480)

    2.3 Information about the Trunk Cards 2.3.4 IP-GW4 Card (KX-TDA3480) Function 4-channel VoIP gateway card. This card also enables CTI communication and system programming via a LAN. Compliant with VoIP H.323 V.2 protocol, and ITU-T G.729a, G.723.1, and G.711 CODEC methods. CSTA Phase 3 protocol compatible.
  • Page 67 2.3 Information about the Trunk Cards Pin Assignments RJ45 Connector (10BASE-T/100BASE-TX) Signal Name Input (I)/Output (O) Function TPO+ Transmit data+ TPO+ TPO- TPI+ TPO- Transmit data- TPI- TPI+ Receive data+ TPI- Receive data- – – Reserved LED Indications Indication Colour Description ON LINE Green...
  • Page 68: Sip-gw4 Card (kx-tda3450)

    2.3 Information about the Trunk Cards 2.3.5 SIP-GW4 Card (KX-TDA3450) Function 4-channel SIP gateway card. Compliant with RFC 3261, 3262, 3264, 3311, and 4028 protocols, and ITU-T G.729a/b and G.711 CODEC methods. RJ45 DIP-SW (10BASE-T/100BASE-TX) Set the switch to the "ON"...
  • Page 69 2.3 Information about the Trunk Cards Pin Assignments RJ45 Connector (10BASE-T/100BASE-TX) Signal Name Level [V] Function Transmit data (+) Transmit data (-) Receive data (+) Receive data (-) – – Reserved LED Indications Indication Colour Description Card status indication Green •...
  • Page 70: Sip-dsp4 Card (kx-tda3451)

    2.3 Information about the Trunk Cards 2.3.6 SIP-DSP4 Card (KX-TDA3451) Function 4-channel VoIP DSP card. To be mounted on the SIP-GW4 card. Screws SIP-DSP4 Card SIP-GW4 Card Accessories and User-supplied Items Accessories (included): Screws × 2 User-supplied (not included): none Installation Manual...
  • Page 71: Information About The Extension Cards

    2.4 Information about the Extension Cards Information about the Extension Cards 2.4.1 DLC8 Card (KX-TDA3172) Function 8-port digital extension card for DPTs, DSS consoles, a VPS, and PT-interface CSs. RJ45 To extension Accessories and User-supplied Items Accessories (included): Extension Bolt × 1, Strap × 1 User-supplied (not included): RJ45 connector or RJ11 connector Notice The connector type may be RJ45 or RJ11 depending on the country/area.
  • Page 72 2.4 Information about the Extension Cards RJ11 Connector Signal Name Function Data port (High) D2 D1 Data port (Low) – Reserved Installation Manual...
  • Page 73: Slc8 Card (kx-tda3174)

    2.4 Information about the Extension Cards 2.4.2 SLC8 Card (KX-TDA3174) Function 8-port extension card for SLTs. RJ45 To extension Accessories and User-supplied Items Accessories (included): Extension Bolt ×1, Strap × 1 User-supplied (not included): RJ45 connector or RJ11 connector Notice The connector type may be RJ45 or RJ11 depending on the country/area.
  • Page 74: Ip-ext4 Card (kx-tda3470)

    2.4 Information about the Extension Cards 2.4.3 IP-EXT4 Card (KX-TDA3470) Function 4-channel VoIP extension card. Compliant with Panasonic proprietary protocol, and ITU-T G.729a and G.711 CODEC methods. RJ45 LEDs To LAN Accessories and User-supplied Items Accessories (included): Ferrite core × 1, Extension Bolt × 1, Strap × 1...
  • Page 75 2.4 Information about the Extension Cards LED Indications Indication Colour Description ON LINE Green On-line status indication • ON: At least one port is in use (an IP-PT is connected) • OFF: No ports are in use (no IP-PTs are connected) Note If the LINK indicator is OFF, the ON LINE indicator will also be OFF.
  • Page 76: Information About The Other Cards

    2.5 Information about the Other Cards Information about the Other Cards 2.5.1 DPH4 Card (KX-TDA3161) Function 4-port doorphone card for 4 doorphones, 4 door openers or external relays, and 4 external sensors. 10-pin 8-pin To external sensors Telephone Line Cord To door openers/ external relays To doorphones...
  • Page 77 2.5 Information about the Other Cards Pin Assignments RJ45 Connector Signal Name Function Doorphone 2 transmit com1 com3 com2 com4 Doorphone 1 transmit com1 Doorphone 1 receive com2 Doorphone 2 receive Doorphone 4 transmit Doorphone 3 transmit com3 Doorphone 3 receive com4 Doorphone 4 receive –...
  • Page 78 2.5 Information about the Other Cards 10-pin Terminal Block Signal Name Function OP1b (RL1b) Door opener 1 (Relay 1) OP1b (RL1b) OP1a (RL1a) OP1a (RL1a) Door opener 1 com (Relay 1 com) OP2b (RL2b) OP2a (RL2a) OP3b (RL3b) OP2b (RL2b) Door opener 2 (Relay 2) OP3a (RL3a) OP4b (RL4b)
  • Page 79: Dph2 Card (kx-tda3162)

    2.5 Information about the Other Cards 2.5.2 DPH2 Card (KX-TDA3162) Function 2-port doorphone card for 2 German-type doorphones, 2 door openers, 4 external sensors, and 4 external relays. RJ45 10-pin 8-pin Telephone Line Cord To external sensors To external relays To doorphones/ door openers Accessories and User-supplied Items...
  • Page 80 2.5 Information about the Other Cards Pin Assignments RJ45 Connector Proprietary Standard Function Signal Name Signal Name OP1b TO b (1) Door opener 1 OP1b OP2b OP1a OP2a Path_1b Path_2b OP1a TO a (1) Door opener 1 com Path_1a Path_2a Call_1b Call_2b Call_1a...
  • Page 81 2.5 Information about the Other Cards 10-pin Terminal Block Signal Name Function RL1b Relay 1 RL1b RL1a RL1a Relay 1 com RL2b RL2a RL3b RL2b Relay 2 RL3a RL4b RL2a Relay 2 com RL4a RL3b Relay 3 RL3a Relay 3 com RL4b Relay 4 RL4a...
  • Page 82: Echo8 Card (kx-tda3166)

    2.5 Information about the Other Cards 2.5.3 ECHO8 Card (KX-TDA3166) Function 8-channel card for echo cancellation during conferences. Accessories and User-supplied Items Accessories (included): Extension Bolt × 1, Screw × 1 User-supplied (not included): none Note To establish a conference call involving 6 to 8 parties, install an ECHO8 card and enable echo cancellation for conferences using the KX-TDA30 Maintenance Console.
  • Page 83: Msg2 Card (kx-tda3191)

    2.5 Information about the Other Cards 2.5.4 MSG2 Card (KX-TDA3191) Function 2-channel message card. Accessories and User-supplied Items Accessories (included): Extension Bolt × 1, Screw × 1 User-supplied (not included): none Installation Manual...
  • Page 84: Svm2 Card (kx-tda3192)

    2.5 Information about the Other Cards 2.5.5 SVM2 Card (KX-TDA3192) Function 2-channel simplified voice message card for Built-in Simplified Voice Message feature. Accessories and User-supplied Items Accessories (included): Extension Bolt × 1, Screw × 1 User-supplied (not included): none Installation Manual...
  • Page 85: Ext-cid Card

    2.5 Information about the Other Cards 2.5.6 EXT-CID Card Function Sends Caller ID to extension ports. Note This card is installed by default. Installation Manual...
  • Page 86: Connection Of Extensions

    2.6 Connection of Extensions Connection of Extensions 2.6.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) Cable Maximum Distance ø 0.4 mm: 222 m PT-interface CS ø 0.5 mm: 347 m ø 0.6 mm: 500 m CAT 5: 347 m KX-T7600 Series DPT Cable Maximum Distance...
  • Page 87: Parallel Connection Of The Extensions

    2.6 Connection of Extensions 2.6.2 Parallel Connection of the Extensions Any SLT can be connected in parallel with an APT or a DPT as follows. Note In addition to an SLT, an answering machine, a fax machine or a modem (PC) can be connected in parallel with an APT or a DPT.
  • Page 88 2.6 Connection of Extensions Using an EXtra Device Port With KX-T7600 Series DPT (except KX-T7665) To a Super Hybrid Port 2-conductor wiring cord 4-conductor wiring cord Connect pins "T" and "R". Connect pins "T", "R", "D1" and "D2". TO MAIN UNIT / PABX TO TEL To a Super Hybrid Port...
  • Page 89: Digital Extra Device Port (digital Xdp) Connection

    2.6 Connection of Extensions 2.6.3 Digital EXtra Device Port (Digital XDP) Connection A DPT can be connected to another DPT on the Digital XDP connection. In addition, a DPT connected to a Super Hybrid Port can also have an SLT connected in Parallel mode or XDP mode. Notes •...
  • Page 90 2.6 Connection of Extensions Using an EXtra Device Port To a Super Hybrid Port 4-conductor wiring cord Connect pins "T", "R", 2-conductor wiring cord "D1" and "D2". Connect pins "T" and "R". 4-conductor wiring cord Connect pins "T", "R", "D1" and "D2". Master DPT Slave DPT Back View of DPTs...
  • Page 91 2.6 Connection of Extensions With KX-T7600E Series DPT Using a Modular T-Adaptor To a Super Hybrid Port Modular T-Adaptor 2-conductor wiring cord Connect pins "T" and "R". 4-conductor wiring cord Connect pins "D1" and "D2". 4-conductor wiring cord Connect pins "D1" and "D2". Master DPT Slave DPT Back View of DPTs...
  • Page 92 2.6 Connection of Extensions Using an EXtra Device Port Connecting to a Slave DPT To a Super Hybrid Port 4-conductor wiring cord Connect pins "T", "R", 2-conductor wiring cord "D1" and "D2". Connect pins "T" and "R". 4-conductor wiring cord Connect pins "T", "R", "D1"...
  • Page 93 2.6 Connection of Extensions Connecting to a Master DPT To a Super Hybrid Port 4-conductor wiring cord Connect pins "D1" and "D2". 4-conductor wiring cord Connect pins "T", "R", "D1" and "D2". Master DPT Slave DPT 2-conductor wiring cord Connect pins "T" and "R". Back View of DPTs TO MAIN UNIT / PABX...
  • Page 94: First Party Call Control Cti Connection

    2.6 Connection of Extensions 2.6.4 First Party Call Control CTI Connection CTI connection between a PC and a KX-T7633/T7636 DPT provides first party call control. The CTI connection is made via a USB interface (version 2.0), and uses the TAPI 2.1 protocol. A USB Module (KX-T7601) must be connected to the KX-T7633/T7636 DPT.
  • Page 95: Connection Of Dect Portable Stations

    This Cell Station Unit for DECT is for connection to Panasonic PBXs in use in European countries. PS: DECT Portable Station (KX-TCA155/KX-TCA255/KX-TD7590/KX-TD7580) The KX-TDA15 can support up to 28 PSs. For more details about the PS, please refer to the PS Operating Instructions.
  • Page 96 2.7 Connection of DECT Portable Stations • Maintain the distances listed below between equipment in order to prevent noise, interference or the disconnection of a conversation. (The distance may vary depending on the environment.) Equipment Distance CS and office equipment such as a computer, telex, fax More than 2 m machine, etc., or microwaves CS and PS...
  • Page 97: Procedure Overview

    2.7 Connection of DECT Portable Stations 2.7.2 Procedure Overview When connecting the wireless system, use extreme care in conducting the site survey. Site surveys can be conducted using the KX-TCA255 or KX-TD7590 PS. An incorrectly performed site survey can result in poor service area, frequent noise, and disconnection of calls.
  • Page 98 2.7 Connection of DECT Portable Stations Make sure that the radio signal strength level is greater than "3" at any location within the service area required by the user. 4. Finish the site survey Refer to "2.7.6 After Site Survey". Return all DIP switches of each CS to the OFF position, and stop supplying power.
  • Page 99: Site Planning

    2.7 Connection of DECT Portable Stations 2.7.3 Site Planning Choosing the best site for the CS requires careful planning and testing of essential areas. The best location may not always be convenient for installation. Read the following information before installing the unit. Understanding Radio Waves Characteristics of Radio Waves The transmission of radio waves and the CS coverage area depend on the structure and materials of the...
  • Page 100 2.7 Connection of DECT Portable Stations Object Material Transmission Tendency Wall Concrete The thicker they are, the less radio waves penetrate them. Ferroconcrete Radio waves can penetrate them, but the more iron there is, the more radio waves are reflected. Window Glass Radio waves usually penetrate them.
  • Page 101 2.7 Connection of DECT Portable Stations CS Coverage Area The example below shows the size of the coverage area of 1 CS if it is installed in an area with no obstacles. Note Radio signal strength levels are measured during the site survey (refer to "2.7.5 Site Survey Using the KX-TCA255/KX-TD7590").
  • Page 102 2.7 Connection of DECT Portable Stations Where CS coverage areas overlap, the PS will start call handover to the next CS if the signal from one CS becomes weak. However, if a PS moves away from a CS and there are no CSs available for handover, the PS may go out of range and the call could be lost.
  • Page 103: Before Site Survey

    2.7 Connection of DECT Portable Stations 2.7.4 Before Site Survey Use the KX-TCA255 or KX-TD7590 PS to conduct the site survey. Note Display prompts for the site survey are only available in English. Checking the CS ID Number Check the CS ID number label attached to the CS. Assigning the CS ID Number to the PS Using the KX-TCA255 To enter letters...
  • Page 104 2.7 Connection of DECT Portable Stations Using the KX-TD7590 To enter letters INT' CS No. CS ID No. Press 1, 9, and POWER 0 to 7 0 to 9 and A to F for more than 5 seconds. To the Desired CS No. To the initial display Note To clear the CS ID number assigned to the PS, follow the procedure below:...
  • Page 105 2.7 Connection of DECT Portable Stations Setting and Installing the CS Temporarily for Site Survey Switch the Radio Signal Test switch from OFF to ON. Set the channel number switches as desired. DIP Switch Channel Number Switch Keep this switch at the default "OFF"...
  • Page 106 2.7 Connection of DECT Portable Stations After setting the DIP switch, connect an AC adaptor or battery box to the CS using a power supply adaptor. Notes • The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
  • Page 107: Site Survey Using The Kx-tca255/kx-td7590

    2.7 Connection of DECT Portable Stations 2.7.5 Site Survey Using the KX-TCA255/KX-TD7590 The PS has a Radio Signal Test mode that monitors the state of the radio link to the CS for site survey. In Radio Signal Test mode, the frame loss and signal strength of a synchronous slot, and the signal strength of the other slots can be measured when the PS is monitoring the CS.
  • Page 108 2.7 Connection of DECT Portable Stations Measure the radio signal strength by moving towards and away from the CS. Move to the CS until the radio signal strength level becomes "12". Move away from the CS and identify the CS coverage area within which the radio signal strength level is greater than "8".
  • Page 109 2.7 Connection of DECT Portable Stations Repeat steps 1 and 2 for another CS, and relocate the CSs when necessary. Overlap adjacent CS coverage areas where the radio signal strength level is "8" by 5 m to 10 m. Channel no. 0 5 m to 10 m Channel no.
  • Page 110 2.7 Connection of DECT Portable Stations Referring to the Stored Scan Data Using the KX-TCA255 Log No. Press 1, 9, and POWER 0 to 9 for more than 2 seconds. To go to other slots To go to specific channel Channel No.
  • Page 111: After Site Survey

    2.7 Connection of DECT Portable Stations 2.7.6 After Site Survey After obtaining the proper measurement results, exit Radio Signal Test mode before connecting the CS to the Hybrid IP-PBX. Keep pressing the POWER button on the PS until the PS is turned OFF. Disconnect the AC adaptor or battery box from the CS and stop supplying electricity.
  • Page 112: Connecting A Cell Station To The Hybrid Ip-pbx

    2.7 Connection of DECT Portable Stations 2.7.7 Connecting a Cell Station to the Hybrid IP-PBX Refer to the following example to connect a CS to the Hybrid IP-PBX. Super Hybrid Port Cable Maximum Distance ø 0.4 mm: 222 m ø 0.5 mm: 347 m ø...
  • Page 113 2.7 Connection of DECT Portable Stations Connecting the CS Connect the cable from a Super Hybrid Port or the DLC8 card to the CS. Modular To a Super Hybrid Port or DLC8 card Pass the cable through the groove of the CS (in any direction depending on your preference). TO MAIN UNIT / PABX To a Super Hybrid Port...
  • Page 114 2.7 Connection of DECT Portable Stations Registering the PS The PS must be registered to the Hybrid IP-PBX before it can be used. Programming of both the PS and Hybrid IP-PBX is required. A PT with multiline display (e.g., KX-T7636 6-line display) is required to perform the Hybrid IP-PBX system programming.
  • Page 115 2.7 Connection of DECT Portable Stations Using the KX-TD7590 System lock can be set after PS registration. When system lock is enabled, the system lock password will be required for system setting. Press POWER for 5 seconds. To register for the first time SELECT Select "INITIAL SETTING".
  • Page 116 2.7 Connection of DECT Portable Stations Setting the Personal Identification Number (PIN) for PS Registration To prevent registering the PS to a wrong Hybrid IP-PBX, a PIN for PS registration can be set to the Hybrid IP-PBX. Before registering the PS to the Hybrid IP-PBX, enter the PIN set to the Hybrid IP-PBX into the PS. By doing so, the PS will only be registered to the Hybrid IP-PBX with the matching PIN.
  • Page 117 2.7 Connection of DECT Portable Stations PS Termination Confirm the following before cancelling the PS registration: • The PS is turned on. • The PS is within range. [691] PS No. 001 to 028 ENTER ENTER If "Rejected" or "Time out" is displayed CLEAR To the PS operation...
  • Page 118 2.7 Connection of DECT Portable Stations Testing the Operation Walk around the service area while having a conversation using a registered PS. If noise is frequent or conversations disconnect, relocate the CSs or install an additional CS. Installation Manual...
  • Page 119: Wall Mounting

    2.7 Connection of DECT Portable Stations 2.7.8 Wall Mounting Place the reference for wall mounting (on the following page) on the wall to mark the 2 screw positions. Install the 2 screws and washers (included) into the wall. Notes • Make sure that the screw heads are at the same distance from the wall.
  • Page 120 2.7 Connection of DECT Portable Stations Reference for Wall Mounting Please copy this page and use as a reference for wall mounting. Install a screw here. 71 mm Install a screw here. Note Make sure to set the print size to correspond with the size of this page. If the dimension of the paper output still deviates slightly from the measurement indicated here, use the measurement indicated here.
  • Page 121: Connection Of Doorphones, Door Openers, External Sensors, And External Relays

    4 external sensors, and 4 external relays can be connected to the Hybrid IP-PBX with a DPH2 card. Notes • KX-T30865 is a Panasonic doorphone. • German-type doorphones, door openers, external sensors, and external relays are user-supplied. Maximum Cabling Distance...
  • Page 122 2.8 Connection of Doorphones, Door Openers, External Sensors, and External Relays Pass the wires through the hole in the base cover, and attach the base cover to a wall using 2 screws. Screw To terminal box Note Two kinds of screws are included with KX-T30865. Please choose the appropriate kind for your wall type.
  • Page 123 2.8 Connection of Doorphones, Door Openers, External Sensors, and External Relays Connection of Doorphones to the DPH4 Card with RJ45 Connectors Unlatch the cover of the terminal box by inserting a flathead screwdriver into the openings and levering the cover open. Follow the order indicated by the numbers 1 to 4. Connect the wires of doorphones to the terminal box.
  • Page 124 2.8 Connection of Doorphones, Door Openers, External Sensors, and External Relays Cut and remove the appropriate parts from the cover depending on your preference. Make sure to run the connected wires through the opening. Then, close the cover. Installation Manual...
  • Page 125 2.8 Connection of Doorphones, Door Openers, External Sensors, and External Relays Connect the terminal box to the DPH4 card in the Hybrid IP-PBX using the telephone line cords included with the card. To DPH4 card Telephone Line Cord To doorphones Installation Manual...
  • Page 126 2.8 Connection of Doorphones, Door Openers, External Sensors, and External Relays Connection of Doorphones to the DPH4 Card with RJ11 Connectors Connect the DPH4 card to the terminal boxes using the telephone line cords included with the card. Refer to "2.5.1 DPH4 Card (KX-TDA3161)" for pin assignments. Connect the wires of doorphones 1 and 3 to the red and green screws on the terminal box.
  • Page 127 2.8 Connection of Doorphones, Door Openers, External Sensors, and External Relays Connection of Door Openers and German Type Doorphones to DPH2 Card Unlatch the cover of the terminal box by inserting a flathead screwdriver into the openings and levering the cover open. Follow the order indicated by the numbers 1 to 4. Connect the wires of door openers and doorphones to the terminal box.
  • Page 128 2.8 Connection of Doorphones, Door Openers, External Sensors, and External Relays Cut and remove the appropriate parts from the cover depending on your preference. Make sure to run the connected wires through it. Then, close the cover. Installation Manual...
  • Page 129 2.8 Connection of Doorphones, Door Openers, External Sensors, and External Relays Connect the terminal box to the DPH2 card in the Hybrid IP-PBX using the telephone line cords included with the card. To DPH2 card Telephone Line Cord To doorphones/door openers Installation Manual...
  • Page 130 2.8 Connection of Doorphones, Door Openers, External Sensors, and External Relays Connection of Door Openers, External Sensors, and External Relays to DPH4 Card Use 8-pin and 10-pin terminal block (included with the card) for connection. While pressing down on the hole at the top of the terminal block using a screwdriver, insert the wire into the side hole as shown below.
  • Page 131 2.8 Connection of Doorphones, Door Openers, External Sensors, and External Relays Connection of External Sensors and External Relays to DPH2 Card Use 8-pin and 10-pin terminal block (included with the card) for connection. While pressing down on the hole at the top of the terminal block using a screwdriver, insert the wire into the side hole as shown below.
  • Page 132: Connection Of Peripherals

    2.9 Connection of Peripherals Connection of Peripherals 2.9.1 Connection of Peripherals Cable Maximum Distance ø 0.4 mm: 10 m ø 0.5 mm: 10 m ø 0.6 mm: 10 m CAT 5: 10 m BGM/ Music on Hold Cable Maximum Distance Pager: Amplifier/Speaker ø...
  • Page 133 2.9 Connection of Peripherals Pager Only 1 paging device (user-supplied) can be connected to the Hybrid IP-PBX. CAUTION An External Paging Jack is an SELV port and should only be connected to an approved SELV device. PC/Printer (via RS-232C) The Hybrid IP-PBX is equipped with an RS-232C interface. This interface provides communication between the Hybrid IP-PBX and the user-supplied devices such as PC or line printers.
  • Page 134 2.9 Connection of Peripherals For connecting a printer/PC with a 25-pin RS-232C connector Hybrid IP-PBX (9-pin) Printer/PC (25-pin) Circuit Type Signal Signal Circuit Type Pin No. Pin No. (EIA) Name Name (EIA) RD (RXD) SD (TXD) RD (RXD) ER (DTR) SD (TXD) ER (DTR) DR (DSR)
  • Page 135 2.9 Connection of Peripherals PC/CTI Server (via USB version 2.0) The Hybrid IP-PBX is equipped with a USB interface. This interface provides communication between the Hybrid IP-PBX and a PC or a CTI server. The PC is used for system programming, diagnostics and external system database storage (save/load) functions.
  • Page 136: 2.10 Starting The Hybrid Ip-pbx

    2.10 Starting the Hybrid IP-PBX 2.10 Starting the Hybrid IP-PBX 2.10.1 Starting the Hybrid IP-PBX CAUTION • The SD Memory Card must be inserted in the SD Memory Card slot of the main board before startup. • Before touching the System Initialise Switch, discharge static electricity by touching ground or wearing an earthing strap.
  • Page 137 2.10 Starting the Hybrid IP-PBX Plug the DC connector of the AC adaptor into DC IN 1. DC IN 1 DC Connector AC Adaptor Plug the AC cord into the AC adaptor, and then plug the other end into an AC outlet. AC Adaptor AC Cord To AC outlet...
  • Page 138 The DPTs should show the time as 01:00. The data of the IP-GW4 card will not be initialised. IMPORTANT Use only the AC adaptor (Panasonic PSLP1244/Panasonic PSLP1434) and AC cord supplied with the Hybrid IP-PBX. LED Indications...
  • Page 139: Guide For The Kx-tda30 Maintenance Console

    Section 3 Guide for the KX-TDA30 Maintenance Console Explains the installation procedure, structure, and basic information of the KX-TDA30 Maintenance Console. Installation Manual...
  • Page 140: Overview

    System programming of the Hybrid IP-PBX can be performed using PC software. The software for the KX- TDA15 is shared by both the KX-TDA15 and KX-TDA30, and is referred to as the "KX-TDA30 Maintenance Console". To programme and administer the Hybrid IP-PBX by PC, you need to install the KX-TDA30 Maintenance Console onto the PC.
  • Page 141: Connection

    3.2 Connection Connection 3.2.1 Connection Serial Interface Connection RS-232C Port To COM Port To USB Port USB Port Note For pin assignments and maximum cabling distance, refer to "2.9.1 Connection of Peripherals". LAN Connection via IP-GW4 Card RJ45 Switching Hub To network port Note For pin assignments and maximum cabling distance, refer to "2.3.4 IP-GW4 Card (KX-TDA3480)".
  • Page 142 3.2 Connection External Modem Connection RS-232C Port (9-pin) Modem To RS-232C port (25-pin) To trunk/Hybrid IP-PBX extension port assigned as the trunk destination Hybrid IP-PBX (9-pin) External Modem (25-pin) Signal Name Pin No. Pin No. Signal Name RD (RXD) RD (RXD) SD (TXD) SD (TXD) ER (DTR)
  • Page 143: Installation Of The Kx-tda30 Maintenance Console

    3.3 Installation of the KX-TDA30 Maintenance Console Installation of the KX-TDA30 Maintenance Console 3.3.1 Installing and Starting the KX-TDA30 Maintenance Console System Requirements Required Operating System • Microsoft Windows 98 SE, Windows Me, Windows 2000, or Windows XP ® ® Minimum Hardware Requirements •...
  • Page 144 3.3 Installation of the KX-TDA30 Maintenance Console Installing the KX-TDA30 Maintenance Console Notes • Make sure to install and use the latest version of the KX-TDA30 Maintenance Console. • To install or uninstall the software on a PC running Windows 2000 Professional or Windows XP Professional, you must be logged in as a user in either the "Administrators"...
  • Page 145 3.3 Installation of the KX-TDA30 Maintenance Console Click the check box to connect to the Hybrid IP-PBX. Options will appear as shown here, on the left. Enter the system password for installer (default: 1234). Select "USB", then click OK. Note To connect to the Hybrid IP-PBX via USB, the KX-TDA USB driver must be installed on the PC, as explained above in "Installing the KX-TDA30 Maintenance...
  • Page 146 3.3 Installation of the KX-TDA30 Maintenance Console The PC will not perform any shutdown operation, or enter the power-saving system standby mode while the KX-TDA30 Maintenance Console is connected to the Hybrid IP-PBX. To perform either of the operations above, first close the connection to the Hybrid IP-PBX. CAUTION Do not remove the SD Memory Card while power is supplied to the Hybrid IP-PBX.
  • Page 147: Troubleshooting

    Section 4 Troubleshooting This section provides information on the Hybrid IP-PBX and telephone troubleshooting. Installation Manual...
  • Page 148: Troubleshooting

    4.1 Troubleshooting Troubleshooting 4.1.1 Installation PROBLEM PROBABLE CAUSE SOLUTION Extension does not operate. Bad extension card. • Exchange the card for a known working one. Bad connection between the • Take the telephone and plug it into the Hybrid IP-PBX and telephone. same extension port using a short telephone cord.
  • Page 149: Connection

    4.1 Troubleshooting 4.1.2 Connection Connection between the Hybrid IP-PBX and a PT: CAUSE SOLUTION Can you dial The T/R is connected to the D1/D2. Use the correct cord (the an extension? inner 2 wires are for T/R and the outer 2 wires are for D1/D2).
  • Page 150 4.1 Troubleshooting Connection between the trunk and the Hybrid IP-PBX: CAUSE SOLUTION (Continued from the Trunk is connected to the T2/T1. Reconnect the trunk to previous page.) the T1/R1 or T2/R2 of the telephone jack using 2-conductor wiring. Can you dial out on a Trunk Hybrid IP-PBX...
  • Page 151: Operation

    4.1 Troubleshooting 4.1.3 Operation PROBLEM PROBABLE CAUSE SOLUTION • When using the • The HANDSET/HEADSET • When the headset is not used, set the speakerphone on an APT, selector is set to the HANDSET/HEADSET selector to the nothing is audible. "HEADSET"...
  • Page 152: Using The Reset Button

    4.1 Troubleshooting 4.1.4 Using the Reset Button If the Hybrid IP-PBX does not operate properly, use the Reset Button. Before using the Reset Button, try the system feature again to confirm whether there definitely is a problem or not. CAUTION In order to avoid possible corruption of data on the SD Memory Card, please ensure that the "SD ACCESS"...
  • Page 153: Troubleshooting By Error Log

    4.1 Troubleshooting 4.1.5 Troubleshooting by Error Log When a major system error occurs in the Hybrid IP-PBX, the ALARM indicator on the front of the cabinet turns on red, and the system logs the error information. Error Log Display Format Below is the display format of the error log.
  • Page 154 4.1 Troubleshooting Item Description Sub Code The 5-digit sub code of the relevant hardware (1XXYY). • 1: Cabinet number • XX: Slot number 00 to 11 (00: MPR card slot; 01: Super hybrid ports; 02 to 11: Slots for optional service cards) •...
  • Page 155: Appendix

    Section 5 Appendix Installation Manual...
  • Page 156: Revision History

    5.1 Revision History Revision History 5.1.1 PSMPR Software File Version 2.2xxx New Options • System Components Table – KX-TDA3192 2-Channel Simplified Voice Message Card (SVM2) – KX-TDA3820 SD Memory Card for Software Upgrade – KX-TDA3920 SD Memory Card for Software Upgrade to Enhanced Version Changed Contents •...
  • Page 157: Psmpr Software File Version 3.0xxx

    5.1 Revision History 5.1.2 PSMPR Software File Version 3.0xxx Changed Contents • 3.3.1 Installing and Starting the KX-TDA30 Maintenance Console Installation Manual...
  • Page 158: Psmpr Software File Version 4.0xxx

    5.1 Revision History 5.1.3 PSMPR Software File Version 4.0xxx New Options • System Components Table – KX-TDA3450 4-Channel SIP Trunk Card (SIP-GW4) – KX-TDA3451 4-Channel VoIP DSP Card (SIP-DSP4) – KX-TDA3470 4-Channel VoIP Extension Card (IP-EXT4) Changed Contents • 1.4.3 System Capacity •...
  • Page 159: Index

    Index Installation Manual...
  • Page 160 Index Numerics DPH2 Card (KX-TDA3162) DPH4 Card (KX-TDA3161) 1-Port BRI Card (KX-TDA3283) 21, 63 2-Channel Message Card (KX-TDA3191) 21, 83 2-Channel Simplified Voice Message Card (KX-TDA3192) 21, 84 ECHO8 Card (KX-TDA3166) 2-Port Analogue Trunk Card (KX-TDA3183) 21, 59 Error Log 2-Port BRI Card (KX-TDA3280) 21, 60 EXT-CID Card...
  • Page 161 Wall Mounting (AC Adaptor) Wall Mounting (CS) Wall Mounting (KX-TDA15) Quick Setup Wall Mounting Reference (AC Adaptor) Wall Mounting Reference (CS) Wall Mounting Reference (KX-TDA15) Wiring Precautions Reset Button Revision History RF Specification, DECT Portable Station RUN Indicator Safety Installation Instructions...
  • Page 162 Index Installation Manual...
  • Page 163 Install a Install a screw here. screw here. 130 mm Reference for Wall Mounting Note Make sure to set the print size to correspond with the size of this page. If the dimensions of the paper output still deviate slightly from the measurements indicated here, use the measurements indicated here.
  • Page 164 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. 2004 Panasonic Communications Co., Ltd. All Rights Reserved.

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