Panasonic KX-TDA100D User Manual

Panasonic KX-TDA100D User Manual

Hybrid ip-pbx
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User Manual

Hybrid IP-PBX
KX-TDA100D
Model No.
Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA100D: PDMPR Software File Version 5.1000 or later

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Summary of Contents for Panasonic KX-TDA100D

  • Page 1: User Manual

    User Manual Hybrid IP-PBX KX-TDA100D Model No. Thank you for purchasing a Panasonic Hybrid IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-TDA100D: PDMPR Software File Version 5.1000 or later...
  • Page 2: Icd Group

    IP Communication Easy Operation This PBX supports IP communication using If you are using a certain Panasonic telephone a variety of IP telephones, such as the that is equipped with a Navigator Key and a KX-NT300 series with Bluetooth wireless display, it helps you to access the desired headsets.
  • Page 3: In This Manual

    (Station Message Detail Recording) This PBX supports the PC Phone/PC Console This PBX can record or print out call when your PC is connected to certain Panasonic telephones via USB interface. The PC Phone/ information: date, time, extension no., dialled PC Console provides advanced control and no., duration, etc.
  • Page 4 Feature Highlights "PT" is used as a generic term to represent all of these PTs. If a PBX feature only supports specific PTs, such as IP-PTs, the available telephone types are clearly indicated. • IP-PTs may become busy and you may not be able to make or receive calls, depending on the network status.
  • Page 5: Safety Notices

    The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by ® Panasonic Corporation is under licence. • All other trademarks identified herein are the property of their respective owners. User Manual...
  • Page 6: Important Safety Instructions

    Important Safety Instructions Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.
  • Page 7: Important Information

    Unplug the unit(s) from the AC outlet if the system emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorised Panasonic Factory Service Centre. •...
  • Page 8 Important Information • Do not dispose of batteries in a fire, as they may explode. Dispose according to local regulations. CAUTION SAFETY REQUIREMENTS For All Telephone Equipment • The product should be kept free of dust, moisture, high temperature (more than 40 °C), and vibration, and should not be exposed to direct sunlight.
  • Page 9 Contact your telephone company. If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the outside lines until it has been serviced by an authorised Panasonic Factory Service Centre. Notes...
  • Page 10 Attention Attention • When using a Panasonic proprietary telephone (PT), use only the correct Panasonic handset. • For users of PC Phone (Free Licence Version) shipped with KX-DT301/KX-T7601 USB Module: All features of the PC Phone software are available for 90 days from the date of installation.
  • Page 11: Table Of Contents

    Table of Contents Table of Contents 1 Operation ....................15 Before Operating the Telephones .................16 1.1.1 Before Operating the Telephones ..................16 Making Calls ........................29 1.2.1 Basic Calling ........................29 1.2.2 Easy Dialling ........................34 1.2.3 Redial ..........................37 1.2.4 When the Dialled Line is Busy or There is No Answer ...........38 1.2.5 Accessing the ISDN Service (ISDN Service Access) .............46 1.2.6...
  • Page 12 Table of Contents 1.8.5 Preventing Your Telephone Number Being Displayed on the Caller’s Telephone (Connected Line Identification Restriction [COLR]) ............129 1.8.6 Preventing Your Number Being Displayed on the Called Party’s Telephone (Calling Line Identification Restriction [CLIR]) ...................130 1.8.7 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny) ..........................131 1.8.8 Turning on the Background Music (BGM) ..............132...
  • Page 13: User Manual

    Table of Contents 4 Appendix ....................213 Troubleshooting ......................214 4.1.1 Troubleshooting ......................214 Feature Number Table ....................218 4.2.1 Feature Number Table ....................218 What is This Tone? .......................228 4.3.1 What is This Tone? ......................228 Index......................233 User Manual...
  • Page 14 Table of Contents User Manual...
  • Page 15: Operation

    Section 1 Operation This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX. User Manual...
  • Page 16: Before Operating The Telephones

    KX-T7636 or KX-DT346. You can also use a Panasonic Portable Station (PS) such as the KX-TCA255. Use the feature depending on the telephone you are using. If you are using a Panasonic proprietary telephone with a special feature button such as...
  • Page 17 Tone?" (Appendix). Display In this manual, you will see "the display …". This refers to the display of a Panasonic proprietary telephone. If your telephone is not a Panasonic display proprietary telephone, the message will not be displayed. If you use a Panasonic display proprietary telephone, the display helps you confirm the settings.
  • Page 18 1.1.1 Before Operating the Telephones This feature cannot be used with a Seize an outside line (One of single line telephone. the following). (CO) • Press the CO button. • Dial automatic line access See "Programming" for Related number 0/9. outside line Programming if necessary.
  • Page 19: Flexible Buttons

    When You Use a Panasonic Proprietary Telephone If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature buttons described below. For a PS user, refer to "Operating Instructions" for PS. These buttons make operations simple.
  • Page 20 1.1.1 Before Operating the Telephones AUTO DIAL/STORE: PAUSE: PAUSE Used for System/Personal Used to insert a pause when storing a Speed Dialling or storing telephone number. This button also programme changes. functions as the PROGRAM button when there is no PROGRAM button on your telephone.
  • Page 21: Soft Buttons

    1.1.1 Before Operating the Telephones INTERCOM: Soft Buttons: Used to make or receive Used to select the item displayed on intercom calls. the bottom of the display. INTERCOM INT’ AUTO ANS (Auto Answer)/ TRANSFER: MUTE: Used to transfer a call to another party. Used to receive an incoming call in hands-free mode or mute the microphone during a...
  • Page 22 1.1.1 Before Operating the Telephones HOLD: FLASH/RECALL: Used to place a call on hold. Used to disconnect the current call and make another call without hanging up. This button also functions as a CANCEL button while on-hook. FLASH/ HOLD RECALL CONF (Conference): Call Forwarding (FWD)/Do Not Disturb (DND):...
  • Page 23 1.1.1 Before Operating the Telephones PROGRAM: Navigator Key/Volume Key: PROGRAM Used to enter and exit the Used to adjust the volume and the Programming mode. display contrast or select desired items. PROG. ENTER: CANCEL: Used to confirm the selected Used to cancel the selected item. item.
  • Page 24 1.1.1 Before Operating the Telephones Customised Buttons If the term is in parentheses like (Account) in this manual, it means a flexible button has been made into an "Account" button. To customise, refer to "3.1.3 Customising the Buttons". Button Feature Used to access an idle outside line for making outside calls.
  • Page 25 1.1.1 Before Operating the Telephones Button Feature Call Log for ICD Group Used to have a Call Log button for incoming call distribution group. Log-in/Log-out Used to switch between the log-in and log-out mode. Log-in/Log-out of a specified Used to have a Log-in/Log-out button for another incoming call distribution group group.
  • Page 26 1.1.1 Before Operating the Telephones Button Feature Used to switch the room status of extensions between Ready and Not Cleaned-up Ready. Primary Directory Number Used to make and receive both outside and intercom calls. (PDN) Secondary Directory Number Used to show the current status of another extension, call the extension, (SDN) and pick up or transfer calls to it.
  • Page 27: How To Follow The Steps

    1.1.1 Before Operating the Telephones How to Follow the Steps An example of system operation is shown below. Calling Another Extension Feature title To call an extension (Intercom Call) PT/SLT/PS PT and SLT Operation steps extension no. The description of the icons are explained on (DSS) "Icon Descriptions".
  • Page 28: Connection Example

    1.1.1 Before Operating the Telephones Connection Example This diagram shows you a connection example. Telephone Company Private IP Network Remote PC Router Hybrid IP-PBX Batteries IP-PT Fax Machine IP Softphone DSS Console Printer Wireless Phone CTI Server External Sensor/ External Relay Device KX-T7636/ KX-T7633 ISDN Telephone...
  • Page 29: Making Calls

    1.2.1 Basic Calling 1.2 Making Calls 1.2.1 Basic Calling – Calling Another Extension – Calling an Outside Party – Making a Call to a Private Network (TIE Line Access) – Using an Account Code (Account Code Entry) Calling Another Extension To call an extension (Intercom Call) PT and SLT PT/SLT/PS...
  • Page 30: Calling An Outside Party

    1.2.1 Basic Calling To call an operator (Operator Call) You can call an extension or a group assigned as the operator. PT/SLT/PS Off-hook. Enter 9 or 0. • The operator call number (default) varies depending on country/area. Calling an Outside Party You have to seize an outside line before dialling an outside phone number because external calls are made via your PBX.
  • Page 31: Customising Your Phone

    1.2.1 Basic Calling To select the specified outside line PT and PT/PS outside (S-CO) phone no. Off-hook. Press S-CO. Talk. Dial outside phone number. • Each of the S-CO button or G-CO button light shows the current status as follows: Off: The line is idle.
  • Page 32 1.2.1 Basic Calling • * Which type of telephone number must be entered depends on the settings of your PBX. To call with one touch PT and SLT PT/PS (NDSS) Talk. Off-hook. Press NDSS. • To start monitoring another PBX extension after customising an NDSS button, go off-hook, press the NDSS button, and go on-hook.
  • Page 33 1.2.1 Basic Calling • A Panasonic proprietary telephone extension user can enter an account code during a conversation and when hearing reorder tone after the other party hangs up. • Account codes may use the digits "0" through "9". •...
  • Page 34: Easy Dialling

    1.2.2 Easy Dialling 1.2.2 Easy Dialling This is convenient for frequently dialled phone numbers. – With a One-touch Button (One-touch Dialling) – Using Numbers Stored at Your Extension (Personal Speed Dialling) – Using Numbers Stored in the PBX (System Speed Dialling) –...
  • Page 35 1.2.2 Easy Dialling To dial PT/SLT AUTO DIAL personal speed STORE dialling no. Enter Press AUTO DIAL Off-hook. Dial personal speed or enter dialling number (2 digits). • To call using a directory, refer to "1.13.2 Using the Directories". Using Numbers Stored in the PBX (System Speed Dialling) You can make calls using speed dialling numbers stored in the PBX.
  • Page 36 1.2.2 Easy Dialling To set/cancel PT/SLT/PS Cancel C.Tone On-hook. Off-hook. Enter 740. Enter 1 to set or 0 to cancel. To dial PT/SLT/PS Off-hook. • To call another party, dial the desired party’s phone number before the preprogrammed number is dialled. •...
  • Page 37: Redial

    1.2.3 Redial 1.2.3 Redial This is convenient when calling the same outside party again. – Redialling the Last Number You Dialled (Last Number Redial) Redialling the Last Number You Dialled (Last Number Redial) PT/SLT/PS REDIAL Off-hook. Press REDIAL or enter #. •...
  • Page 38: When The Dialled Line Is Busy Or There Is No Answer

    1.2.4 When the Dialled Line is Busy or There is No Answer 1.2.4 When the Dialled Line is Busy or There is No Answer – Reserving a Busy Line (Automatic Callback Busy) – Setting Callback on an ISDN Line (Completion of Calls to Busy Subscriber [CCBS]) –...
  • Page 39 1.2.4 When the Dialled Line is Busy or There is No Answer To answer the callback ringing from an idle outside line PT/SLT/PS While hearing a callback ringing outside phone no. Off-hook. Talk. Dial outside phone number. • If you do not answer the callback ringing within 10 seconds, this feature will be cancelled. To cancel callback ringing (Automatic Callback Busy Cancel) PT/SLT/PS C.Tone...
  • Page 40 1.2.4 When the Dialled Line is Busy or There is No Answer To answer while hearing a callback ringing PT/SLT/PS Off-hook. To cancel (CCBS Cancel) PT/SLT/PS C.Tone Off-hook. Enter On-hook. • If you do not answer within a specified time period, this feature will be cancelled. •...
  • Page 41 1.2.4 When the Dialled Line is Busy or There is No Answer Leaving a Message Waiting Indication/Calling Back the Caller Who Left an Indication (Message Waiting) For an extension leaving a message waiting indication When the called extension is busy or does not answer your call, you can leave a notification so that the called party may call you back.
  • Page 42 1.2.4 When the Dialled Line is Busy or There is No Answer To call back PT/SLT/PS MESSAGE Press MESSAGE or enter 70 and then 2. Talk. Off-hook. To clear message waiting indications left on your extension PT/SLT/PS your extension no. C.Tone Off-hook.
  • Page 43 1.2.4 When the Dialled Line is Busy or There is No Answer To join an intercom call PT/SLT/PS Party joining the call extension no. (PDN) B. Tone C.Tone Enter 3. (SDN) Off-hook. Talk. Dial extension number, PDN, or SDN. A three-party conversation is now established.
  • Page 44 1.2.4 When the Dialled Line is Busy or There is No Answer To talk to each party alternately PT/PS During a conversation To continue TRANSFER Talk to the Press TRANSFER. other party. • You can also deny others the possibility of joining your conversation (Default: Allow). Refer to "1.8.7 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny)".
  • Page 45 1.2.4 When the Dialled Line is Busy or There is No Answer Monitoring Another Extension (Call Monitor) The preprogrammed extension can monitor another extension. To monitor PT/SLT/PS (DSS) (PDN) Monitoring starts B.Tone C.Tone (SDN) Enter 5. Off-hook. extension no. Press red DSS, PDN, or SDN, or dial extension number.
  • Page 46: Accessing The Isdn Service (Isdn Service Access)

    1.2.5 Accessing the ISDN Service (ISDN Service Access) 1.2.5 Accessing the ISDN Service (ISDN Service Access) You can access services provided by the ISDN. To access PT/PS (If all required digits are stored.) (ISDN Service) outside line (Requires to dial service code (ISDN Service) (ISDN Service)
  • Page 47: Alternating The Calling Method (Alternate Calling-Ring/Voice)

    1.2.6 Alternating the Calling Method (Alternate Calling—Ring/Voice) 1.2.6 Alternating the Calling Method (Alternate Calling—Ring/ Voice) The caller can alternate the alerting method, either ring or Ring voice, when making an intercom call. Ring Hello On the other hand, any extension can set the alerting method, either ring or voice, when receiving an intercom call.
  • Page 48: Calling Without Restrictions

    1.2.7 Calling without Restrictions 1.2.7 Calling without Restrictions – Using Your Calling Privileges at Another Extension (Remote COS Access) Using Your Calling Privileges at Another Extension (Remote COS Access) You can use your calling privileges (Class of Service) at another extension. You may override restrictions which have been set.
  • Page 49: To Access Another Party Directly From Outside (Direct Inward System Access [Disa])

    1.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA]) 1.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA]) – Calling through DISA Calling through DISA When outside callers access extensions in the PBX, a prerecorded message greets the caller and gives information about how to access an extension.
  • Page 50 1.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA]) To call an outside party PIN: Personal Identification Number From Outside Telephone In No Security Mode DISA outside phone no. phone no. R.B.Tone & DISA message Off-hook. Dial DISA Dial outside phone phone number.
  • Page 51 1.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA]) CAUTION There is a risk that fraudulent telephone calls will be made using the Outside-to-Outside Call feature of DISA. The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we strongly recommend: Enabling DISA security (Trunk Security or All Security).
  • Page 52: Setting Your Telephone From Another Extension Or Through Disa (Remote Setting)

    1.2.9 Setting Your Telephone from Another Extension or through DISA (Remote Setting) 1.2.9 Setting Your Telephone from Another Extension or through DISA (Remote Setting) You can set the following features on your telephone from another extension or through DISA. • Call Forwarding (FWD)/Do Not Disturb (DND) •...
  • Page 53: Receiving Calls

    1.3.1 Answering Calls 1.3 Receiving Calls 1.3.1 Answering Calls PT/SLT/PS Off-hook. Talk. Select one of the following methods: · Lift the handset to receive the preferred line. (Default: Ringing line is selected.) · Press the SP-PHONE button. · Press the flashing CO, INTERCOM, ICD Group, PDN, or SDN button directly. ·...
  • Page 54: The Phone

    1.3.2 Answering Hands-free (Hands-free Answerback) 1.3.2 Answering Hands-free (Hands-free Answerback) You can answer an incoming call without going off-hook as soon as the line is connected. When an intercom call arrives, you will hear the caller talking without the phone ringing. When an outside call arrives, you will hear the caller talking after a preprogrammed number of rings.
  • Page 55: Answering A Call Ringing At Another Telephone (Call Pickup)

    1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup) 1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup) – Answering a Call from Another Telephone (Call Pickup) – Denying Other People the Possibility of Picking Up Your Calls (Call Pickup Deny) Answering a Call from Another Telephone (Call Pickup) You can answer an incoming call that is ringing at another extension or group from your phone without leaving your desk.
  • Page 56: Answering A Call Via An External Speaker (Trunk Answer From Any Station [Tafas])

    1.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS]) 1.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS]) You can be notified of incoming outside calls through an external speaker. These calls can be answered from any extension.
  • Page 57: Using The Answer/Release Button

    1.3.5 Using the Answer/Release Button 1.3.5 Using the Answer/Release Button The Answer and Release buttons are convenient for operators using headsets. With the Answer button, you can answer all incoming calls. With the Release button, you can disconnect the line during or after a conversation, or complete transferring a call.
  • Page 58: To End A Conversation

    1.3.5 Using the Answer/Release Button To transfer an outside call to an extension with a one-touch operation During a conversation The called (DSS) (Release) party answers. Press DSS. Press Release. The other party is placed on hold and the destination extension is called immediately. To end a conversation During a conversation (Release)
  • Page 59: Identifying Malicious Calling Parties (Malicious Call Identification [Mcid])

    1.3.6 Identifying Malicious Calling Parties (Malicious Call Identification [MCID]) 1.3.6 Identifying Malicious Calling Parties (Malicious Call Identification [MCID]) You can ask your telephone company to trace a malicious calling party during a conversation or after the calling party hangs up. You will receive the information on the malicious call later on.
  • Page 60: During A Conversation

    1.4.1 Transferring a Call (Call Transfer) 1.4 During a Conversation 1.4.1 Transferring a Call (Call Transfer) – Transferring to an Extension in the PBX – Transferring to an Outside Party Using the PBX Service – Transferring a Call Using the ISDN Service (Call Transfer [CT]—by ISDN) •...
  • Page 61: Transferring To An Outside Party Using The Pbx Service

    1.4.1 Transferring a Call (Call Transfer) • For the transfer operation using an SDN button, refer to "1.5.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension". To transfer with one touch (One-touch Transfer) PT/PS During a conversation with an outside party (DSS) Press DSS.
  • Page 62 1.4.1 Transferring a Call (Call Transfer) During a conversation outside outside line phone no. C.Tone Seize outside line. Dial outside phone Talk. On-hook. Press Recall/hookswitch. number. • Time limit Both the caller and the transferred party will hear an alarm tone fifteen seconds before a specified time period, and the call will be disconnected.
  • Page 63 1.4.1 Transferring a Call (Call Transfer) During a conversation phone no. C.Tone Press Recall/ Dial phone number. Enter Talk. On-hook. hookswitch. This step can be omitted. • To retrieve the held call, press the TRANSFER button, Recall/hookswitch. • Even if you go on-hook while transferring a call, it is transferred. •...
  • Page 64: Holding A Call

    1.4.2 Holding a Call 1.4.2 Holding a Call – Holding – Holding in a System Parking Zone (Call Park) Holding There are two types of hold. The difference between them is that other people can retrieve your held call (Regular Hold) or not (Exclusive Call Hold). As they can be alternated, ask your manager what the current mode is.
  • Page 65 1.4.2 Holding a Call To retrieve a call (Call Hold Retrieve) PT/SLT/PS At the holding extension (Call Hold Retrieve) (CO) INTERCOM A confirmation tone is heard. Off-hook. Talk. Press flashing CO or INTERCOM, or enter To retrieve an outside call from another extension—only Regular Hold (Call Hold Retrieve–Specified with a held line number) (CO) A confirmation...
  • Page 66 1.4.2 Holding a Call • If Automatic Call Hold has been preprogrammed, you can put the current call on hold automatically by pressing another CO, ICD Group or INTERCOM button to make or answer another call. • For the Call Hold Retrieve operation using a PDN/SDN button, refer to "1.5.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension".
  • Page 67 1.4.2 Holding a Call During a conversation parking zone no. C.Tone Enter a specified parking Press Recall/ Enter On-hook. zone number (2 digits). hookswitch. If you hear a busy tone, enter another parking zone number. To retrieve (Call Park Retrieve) PT/PS (Call Park) Press a flashing Call Park.
  • Page 68: Talking To Two Parties Alternately (Call Splitting)

    1.4.3 Talking to Two Parties Alternately (Call Splitting) 1.4.3 Talking to Two Parties Alternately (Call Splitting) When talking to one party while the other party is on hold, you can swap the calls back and forth (alternately). To alternate between the parties leaving one party on hold temporarily PT/PS During a conversation (DSS)
  • Page 69 1.4.3 Talking to Two Parties Alternately (Call Splitting) During a conversation extension no. C.Tone Press Recall/ Dial the other party's Talk to the Press Recall/ On-hook. hookswitch. extension number. hookswitch. other party. User Manual...
  • Page 70: Answering Call Waiting

    1.4.4 Answering Call Waiting 1.4.4 Answering Call Waiting – Answering Call Waiting in the PBX – Answering Call Waiting from the Telephone Company Answering Call Waiting in the PBX During a conversation, a call waiting tone or voice announcement through the speaker or the handset occurs when an outside call has been received or another extension is letting you know a call is waiting.
  • Page 71 1.4.4 Answering Call Waiting While hearing a tone C.Tone Press Recall/hookswitch. Talk to the Enter new party. After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then retrieve the first call. 2.1 To disconnect the second call and then talk to the original party PT/PS (CO) During a conversation...
  • Page 72 1.4.4 Answering Call Waiting 2.2 To hold the second call and then talk to the original party After holding it, you can talk to the original party. Then, you can disconnect it and then talk to the new party again. PT/PS During a conversation (CO)
  • Page 73 1.4.4 Answering Call Waiting During a conversation C.Tone Talk to the Press Recall/ Enter hookswitch. original party. C.Tone Talk to the On-hook. Off-hook. Enter new party. • Depending on the type of your telephone, you may be able to talk to the other party using the speaker and the microphone (Off-hook Call Announcement [OHCA]), or you can receive an announcement through the handset (Whisper OHCA), if you are having a conversation using the handset.
  • Page 74: Answering Call Waiting From The Telephone Company

    1.4.4 Answering Call Waiting Answering Call Waiting from the Telephone Company This is an optional telephone company service. You can receive a call waiting tone and the caller’s information. For details, consult your telephone company. PT/PS PT/SLT/PS While hearing a tone While hearing a tone FLASH/ TRANSFER...
  • Page 75: Multiple Party Conversation

    1.4.5 Multiple Party Conversation 1.4.5 Multiple Party Conversation – Adding Other Parties during a Conversation (Conference) – Leaving a Conference (Unattended Conference) – Leaving a Conference (Leaving Three-party Conference) – Letting a Third Party Join Your Call (Privacy Release) – Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY] —by ISDN) Adding Other Parties during a Conversation (Conference)
  • Page 76 1.4.5 Multiple Party Conversation During a conversation desired phone no. C.Tone Press Recall/ Dial desired Talk to the Press Recall/ Enter 3. hookswitch. phone number. hookswitch. new party. Seize outside line before dialling outside phone number. Talk with multiple parties. To establish a conference call when receiving a call from an outside party during a two-party conversation PT/PS...
  • Page 77 1.4.5 Multiple Party Conversation To add four or more parties to a conference PT/PS During a conversation To continue desired CONF CONF phone no. C.Tone Press CONF. Dial desired Talk. Press CONF. Talk. phone number. Seize outside line before dialling outside phone number. To add another party on hold to a conference PT/PS During a 3- to 7-party conference...
  • Page 78 1.4.5 Multiple Party Conversation During a conversation Press Recall/hookswitch. To disconnect one party and then talk to the other in a three-party conversation PT/PS During a conversation (CO) (ICD Group) FLASH/ TRANSFER RECALL (PDN) Press TRANSFER once Press FLASH/RECALL.* Talk. (SDN) or twice to establish a conversation with the...
  • Page 79 1.4.5 Multiple Party Conversation To leave a conference PT/PS During 3- to 7-party conference CONF Press CONF. On-hook. To return while others are talking PT/PS INTERCOM (CO) (ICD Group) (PDN) (SDN) Press flashing green CO, ICD Group, PDN, SDN, or INTERCOM. To complete a conversation PT/PS During a conversation...
  • Page 80 1.4.5 Multiple Party Conversation To leave a conference involving at least one other extension PT/SLT/PS During a three-party conference On-hook. To leave a conference involving two outside parties PT/PS During a three-party conference TRANSFER On-hook. Press TRANSFER. During a three-party conference On-hook.
  • Page 81 1.4.5 Multiple Party Conversation Letting a Third Party Join Your Call (Privacy Release) You can let a third party join your current outside call and establish a three-party conversation. You can also leave the conversation and then let the two other parties talk.
  • Page 82 1.4.5 Multiple Party Conversation PT/PS During a conversation desired TRANSFER TRANSFER phone no. C.Tone Enter Talk to the Press TRANSFER. Dial desired Press TRANSFER. phone number. new party. Seize outside line before dialling outside phone number. C.Tone Enter 3. Talk with multiple parties. During a conversation desired phone no.
  • Page 83 1.4.5 Multiple Party Conversation To complete a conversation PT/SLT/PS During a conversation On-hook. Customising Your Phone • 3.1.3 Customising the Buttons Create or edit an ISDN-Hold button. User Manual...
  • Page 84: Mute

    1.4.6 Mute 1.4.6 Mute You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset. To set/cancel During a conversation AUTO ANS MUTE Press MUTE.
  • Page 85: Letting Other People Listen To The Conversation (Off-Hook Monitor)

    1.4.7 Letting Other People Listen to the Conversation (Off-hook Monitor) 1.4.7 Letting Other People Listen to the Conversation (Off-hook Monitor) You can let other people in the room listen to the conversation through the speaker while continuing the conversation using the handset. To set/cancel During a conversation using the handset SP-PHONE...
  • Page 86: Using The Headset (Headset Operation)

    1.4.8 Using the Headset (Headset Operation) 1.4.8 Using the Headset (Headset Operation) You can have a conversation using a headset. In this case, you must select "Headset on" in programming mode or set the Headset button on (red) in advance. This feature is also known as Handset/Headset Selection.
  • Page 87 1.4.8 Using the Headset (Headset Operation) • For KX-NT300 series (except KX-NT321)/KX-DT343/KX-DT346 telephone users: • With the KX-NT300 series (except KX-NT321)/KX-DT343/KX-DT346 telephones, you can use a Bluetooth wireless headset registered on your extension as a headset. • Operating Distance Please keep the telephones with connected Bluetooth Modules, 3 m or more apart from each other.
  • Page 88: Using A Pdn/Sdn Button

    1.5.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension 1.5 Using a PDN/SDN Button 1.5.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension Primary Directory Number (PDN) buttons and Secondary Directory Number (SDN) buttons are useful when extension users will handle calls for other extensions. For example, a secretary or multiple secretaries can handle calls and check the call status of a boss or multiple bosses.
  • Page 89 1.5.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension Light Pattern PDN Button Status SDN Button Status Flashing red A corresponding SDN extension is holding a Another corresponding SDN extension, slowly call. or the PDN extension itself, is holding a call.
  • Page 90 1.5.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension Call Hold and Call Hold Retrieve You can put calls answered with a PDN or SDN button on hold normally (1.4.2 Holding a Call). You can also retrieve a call held at your extension/another extension with a simple operation, regardless of the call type.
  • Page 91 1.5.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension Call Transfer Using SDN Button You can transfer a call to a PDN extension with a simple operation using a corresponding SDN button. To transfer a call to a PDN extension PT/PS During a conversation (SDN)
  • Page 92: Before Leaving Your Desk

    1.6.1 Forwarding Calls 1.6 Before Leaving Your Desk 1.6.1 Forwarding Calls – Forwarding Your Calls (Call Forwarding [FWD]) – FWD/DND Settings Using Fixed FWD/DND Button – Forwarding Your Calls Using ISDN Service (Call Forwarding [CF]—by ISDN) Forwarding Your Calls (Call Forwarding [FWD]) You can have your incoming calls forwarded to a specified destination.
  • Page 93 1.6.1 Forwarding Calls To set/cancel PT/SLT/PS Cancel Both Calls All Calls Outside Calls Busy No Answer Intercom Calls Busy/No Answer Off-hook. Enter Enter 0 to 2 as Enter required you desire. number. For "Cancel", go on-hook directly after entering 0. destination extension no.
  • Page 94 1.6.1 Forwarding Calls To set the timer for "No Answer" and "Busy/No Answer" PT/SLT/PS time C.Tone Enter 713. Enter time On-hook. Off-hook. (seconds [2 digits]). To set/cancel (Call Forwarding [FWD] for your Incoming Call Distribution Group) ICD Group: Incoming Call Distribution Group PT/SLT/PS Both Calls ICD Group...
  • Page 95 1.6.1 Forwarding Calls • The FWD/DND button light shows the current status as follows: Off: Both features are not set. Red on: FWD mode Flashing red slowly: DND mode • The Group FWD button light shows the current status as follows: Off: No set Red on: FWD mode •...
  • Page 96 1.6.1 Forwarding Calls FWD/DND Settings Using Fixed FWD/DND Button Using a proprietary telephone (PT), you can easily switch the FWD/DND status, and set the forward destination for outside/intercom calls with the FWD/DND button (fixed button). It is also possible to set outside telephone numbers (e.g., your cellular phone) as forward destinations for up to 4 Virtual PSs* in an Incoming Call Distribution (ICD) Group, to ring together with other ICD Group members for calls to the group.
  • Page 97 1.6.1 Forwarding Calls • When you switch the FWD/DND status, any FWD destination that was set previously is not cleared. To set and clear FWD/DND for outside/intercom calls While on-hook (when in FWD/DND Setting Mode) Outside Calls AUTO DIAL FWD/DND STORE Intercom Calls Press the fixed...
  • Page 98 1.6.1 Forwarding Calls • * You can enter the time as a 1–3 digit number. For example, 15 seconds can be entered as "15" or "015". To set forwarding status and outside destinations to ring in parallel for outside calls to an ICD Group While on-hook (when in FWD/DND Setting Mode) Virtual PS 1...
  • Page 99 1.6.1 Forwarding Calls Forwarding Your Calls Using ISDN Service (Call Forwarding [CF]—by ISDN) All calls are forwarded to an outside party using ISDN. The following types of call forwarding are provided by the ISDN service. – Unconditional (Call Forwarding Unconditional [CFU]) –...
  • Page 100: Using Voice Messaging (Built-In Simplified Voice Message [Svm])

    1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) Your PBX can provide you with answering machine service if an SVM card is installed. Your extension is assigned a message box, into which callers can leave voice messages for you. After callers reach your message box, they will hear your personal greeting message.
  • Page 101 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) Recording a Normal Greeting Message To record PT/SLT/PS C.Tone Off-hook. Record Enter Enter 1. message. Example: "You have reached John. I am sorry I cannot take your call right now. Please leave a message." AUTO DIAL A confirmation Clear...
  • Page 102: Recording A Greeting Message For Each Time Mode

    1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) To clear PT/SLT/PS C.Tone Off-hook. Enter Enter 0. On-hook. Recording a Greeting Message for Each Time Mode In addition to a normal greeting message, you can record a specific greeting message for each time mode (day/lunch/break/night).
  • Page 103 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) To play back PT/SLT/PS Night Lunch C.Tone Break Enter 2. Enter 8. Off-hook. Enter Enter the desired time mode. A confirmation Clear tone is heard. The greeting message is played back. Rerecord On-hook.
  • Page 104: Redirecting Your Calls To Your Message Box

    1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) Redirecting Your Calls to Your Message Box You can set incoming calls to be redirected to your own message box so that callers can leave voice messages when you cannot answer the phone. To set/cancel PT/SLT/PS Both Calls...
  • Page 105: Leaving Voice Messages

    1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) Leaving Voice Messages If the extension user you called is not able to answer your call, and your call is redirected to the message box, you will hear the greeting message. Then, you can leave a voice message for that extension. It is also possible to leave a voice message directly in the message box of a desired extension by following the steps below: To leave a voice message directly to another extension’s message box PT/SLT/PS...
  • Page 106: Listening To Voice Messages Left By Callers

    1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) Listening to Voice Messages Left by Callers When a caller leaves a voice message, information about that caller is also recorded as the SVM Log. The SVM Log can be viewed using the display of a PT or PS by pressing the Message button. To listen to voice messages PT/PS While on-hook...
  • Page 107 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) Operation No. Operations To play back the voice message from the beginning To go to the next voice message To clear the voice message (Press the AUTO DIAL/STORE button or enter 1 to confirm.) To call back the caller who left the voice message To go back to the previous voice message To leave a voice message directly in the message box of another extension...
  • Page 108 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) To listen to voice messages while your display is locked PT/SLT/PS PIN: Personal Identification Number your extension PIN extension no. extension no. C.Tone & D.Tone Dial your Enter extension PIN Off-hook. Enter extension number.
  • Page 109: Accessing Your Message Box From An Outside Telephone

    1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) Accessing Your Message Box from an Outside Telephone You can remotely access your message box and perform any operations of the SVM feature through an outside line as if you were at your own extension. From Outside Telephone PIN: Personal Identification Number The greeting...
  • Page 110 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) Accessing the Message Box of Another Extension from Your Extension You can access the message box of another extension (for example, to record a greeting message for that extension) by following the steps below: PT/SLT/PS PIN: Personal Identification Number desired extension no.
  • Page 111: Showing A Message On The Caller's Telephone Display (Absent Message)

    1.6.3 Showing a Message on the Caller’s Telephone Display (Absent Message) You can show the reason you do not answer, if the caller uses a Panasonic display proprietary telephone. There are eight preprogrammed messages and one for your personal message (16 characters). The selected message is shown on the display of your telephone.
  • Page 112 1.6.3 Showing a Message on the Caller’s Telephone Display (Absent Message) • Enter the desired value in the "%" positions. You must enter the correct number of characters as represented by the "%" using 0 to 9 or • The preprogrammed messages can be changed through system programming. •...
  • Page 113: Preventing Other People From Using Your Telephone (Extension Dial Lock)

    1.6.4 Preventing Other People from Using Your Telephone (Extension Dial Lock) 1.6.4 Preventing Other People from Using Your Telephone (Extension Dial Lock) You can lock your extension so that other users cannot make unauthorised outside calls. This feature is also known as Electronic Station Lockout. To lock PT/SLT/PS C.Tone...
  • Page 114 1.6.4 Preventing Other People from Using Your Telephone (Extension Dial Lock) • After you make an outside call, Extension Dial Lock is automatically activated again. User Manual...
  • Page 115: Making/Answering An Announcement

    1.7.1 Paging 1.7 Making/Answering an Announcement 1.7.1 Paging – Group Paging – Paging and then Transferring a Call Group Paging You can make a voice announcement to proprietary telephones or external speakers or both in the preset group simultaneously. To page PT/SLT/PS paging group Wait for an...
  • Page 116 1.7.1 Paging • After you go on-hook, the caller can talk to the person who answers the page. User Manual...
  • Page 117: Answering/Denying A Paging Announcement

    1.7.2 Answering/Denying a Paging Announcement 1.7.2 Answering/Denying a Paging Announcement To answer C.Tone Talk. Off-hook. Enter To allow/deny a paging announcement (Paging Deny) Deny C.Tone Allow Off-hook. On-hook. Enter 721. Enter 1 or 0. • The following are extensions that cannot receive a paging announcement: –...
  • Page 118: Making An Announcement And Having A Multiple Party Conversation (Broadcasting)

    1.7.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting) 1.7.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting) You can call multiple parties assigned in the group and make a voice announcement. You can also establish a multiple party conversation with called parties.
  • Page 119 1.7.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting) To end a conversation with a specific party During a conversation To end a conversation with a specific party (DSS) Press DSS. To end a conversation with the party who joined the conversation last TRANSFER Press TRANSFER.
  • Page 120 1.7.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting) For a called extension To send a notification tone to the caller and join a conversation PT/SLT/PS Called Party During an announcement (DSS) Press DSS corresponding to the caller. Wait for reply.
  • Page 121: Setting The Telephone According To Your Needs

    1.8.1 Setting the Alarm (Timed Reminder) 1.8 Setting the Telephone According to Your Needs 1.8.1 Setting the Alarm (Timed Reminder) You can receive an alarm at your telephone to remind you of a meeting, appointment or as a wake-up call. The alarm can occur either once or daily (every day until cancelled) at a preset time.
  • Page 122 1.8.1 Setting the Alarm (Timed Reminder) To confirm TRANSFER Press TRANSFER several times. • You can also confirm the Timed Reminder by using the soft button. • The alarm keeps ringing for preprogrammed seconds. • If you receive an incoming call during ringback, the ringing starts after the ringback stops. •...
  • Page 123: Refusing Incoming Calls (Do Not Disturb [Dnd])

    1.8.2 Refusing Incoming Calls (Do Not Disturb [DND]) 1.8.2 Refusing Incoming Calls (Do Not Disturb [DND]) – Do Not Disturb (DND) – Switching FWD/DND Status Using Fixed FWD/DND Button Do Not Disturb (DND) You can set this feature to prevent incoming calls from ringing at your extension. This can be useful, for example, when you are in a meeting or busy.
  • Page 124 1.8.2 Refusing Incoming Calls (Do Not Disturb [DND]) • The FWD/DND button light shows the current status as follows: Off: Both features are not set. Red on: FWD mode Flashing red slowly: DND mode • The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting Mode.
  • Page 125 1.8.2 Refusing Incoming Calls (Do Not Disturb [DND]) Switching FWD/DND Status Using Fixed FWD/DND Button Using a proprietary telephone (PT), you can easily switch the FWD/DND status for outside/intercom calls without clearing any FWD destination that was set previously. To switch the FWD/DND status for outside calls While on-hook (when in FWD/DND Setting Mode) FWD/DND FWD/DND...
  • Page 126 1.8.2 Refusing Incoming Calls (Do Not Disturb [DND]) • * This step can be omitted. User Manual...
  • Page 127: Receiving Call Waiting (Call Waiting/Off-Hook Call Announcement [Ohca]/Whisper Ohca)

    1.8.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA) 1.8.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA) During a conversation, you can be informed of a call waiting with a tone or voice announcement through your built-in speaker or handset. (Default: Disable—No call [Intercom calls]/No tone [Outside calls]) Call Waiting Tone: a waiting tone through the built-in speaker of PT/handset of SLT.
  • Page 128: Displaying Your Telephone Number On The Called Party And Caller's Telephone (Calling/Connected Line Identification Presentation [Clip/Colp])

    1.8.4 Displaying Your Telephone Number on the Called Party and Caller’s Telephone (Calling/Connected Line Identification Presentation [CLIP/COLP]) 1.8.4 Displaying Your Telephone Number on the Called Party and Caller’s Telephone (Calling/Connected Line Identification Presentation [CLIP/COLP]) CLIP: When making an outside call, you can present your preprogrammed telephone number to the called party. COLP: When receiving an outside call, you can present your preprogrammed telephone number to the calling party.
  • Page 129: Preventing Your Telephone Number Being Displayed On The Caller's Telephone (Connected Line Identification Restriction [Colr])

    1.8.5 Preventing Your Telephone Number Being Displayed on the Caller’s Telephone (Connected Line Identification Restriction [COLR]) 1.8.5 Preventing Your Telephone Number Being Displayed on the Caller’s Telephone (Connected Line Identification Restriction [COLR]) When receiving an outside call, you can select whether the caller can see your telephone number or not. To show/prevent PT/SLT/PS Show...
  • Page 130: Preventing Your Number Being Displayed On The Called Party's Telephone (Calling Line Identification Restriction [Clir])

    1.8.6 Preventing Your Number Being Displayed on the Called Party’s Telephone (Calling Line Identification Restriction [CLIR]) 1.8.6 Preventing Your Number Being Displayed on the Called Party’s Telephone (Calling Line Identification Restriction [CLIR]) When making an outside call, you can select whether the called party can see your telephone number or not. To show/prevent PT/SLT/PS Show...
  • Page 131: Preventing Other People From Joining Your Conversation (Executive Busy Override Deny)

    1.8.7 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny) 1.8.7 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny) PT/SLT/PS Prevent C.Tone Allow Off-hook. Enter 733. Enter 1 to prevent On-hook. or 0 to allow. •...
  • Page 132: Turning On The Background Music (Bgm)

    1.8.8 Turning on the Background Music (BGM) 1.8.8 Turning on the Background Music (BGM) You can listen to the background music through your telephone speaker while on-hook. An external music source, such as a radio, can be connected. If your extension becomes busy (off-hook, making or receiving a call etc.), the music stops temporarily.
  • Page 133: Protecting Your Line Against Notification Tones (Data Line Security)

    1.8.9 Protecting Your Line against Notification Tones (Data Line Security) 1.8.9 Protecting Your Line against Notification Tones (Data Line Security) You can protect the line against audible notification tones, such as a call waiting tone during a conversation. Set this feature if your extension has a data communication device, such as a PC or fax machine connected to ensure secure data transmission.
  • Page 134: Checking The Time Service Status

    1.8.10 Checking the Time Service Status 1.8.10 Checking the Time Service Status You can check the current status of the Time Service on the display. While on-hook TRANSFER (Time Service (Day/Night/ Lunch/Break)) Press TRANSFER or Time Service (Day/Night/Lunch/Break). • The Time Service (Day/Night/Lunch/Break) button light shows the current status as follows: Off: Day mode Green on: Lunch mode Flashing green: Break mode...
  • Page 135: Using Your Ps In Parallel With A Wired Telephone (Wireless Xdp Parallel Mode)

    1.8.11 Using Your PS in Parallel with a Wired Telephone (Wireless XDP Parallel Mode) 1.8.11 Using Your PS in Parallel with a Wired Telephone (Wireless XDP Parallel Mode) Your PS can be used in parallel with a PT or SLT. When in this mode, incoming calls to a wired telephone also ring the paired PS.
  • Page 136: Clearing Features Set At Your Extension (Extension Feature Clear)

    1.8.12 Clearing Features Set at Your Extension (Extension Feature Clear) 1.8.12 Clearing Features Set at Your Extension (Extension Feature Clear) You can reset the settings of the following features on your extension to the default settings with one operation. This feature is also known as Station Programme Clear. Features Default Setting Hot Line...
  • Page 137: Utilising The Call Centre

    1.9.1 Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up) 1.9 Utilising the Call Centre 1.9.1 Leaving an Incoming Call Distribution Group (Log-in/ Log-out, Wrap-up) You can control your status in an incoming call distribution group. When in the Log-out mode, incoming calls to the group will not ring at your extension.
  • Page 138 1.9.1 Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up) ICD Group: Incoming Call Distribution Group PT/PS While on-hook ICD Group Specified extension no. (Log-in/Log-out) Enter ICD Group extension number Press Log-in/Log-out. PT/PS While on-hook (Log-in/Log-out of a specified group) Press Log-in/Log-out of a specified group. To enter/leave Not Ready mode PT/SLT/PS Not Ready...
  • Page 139 1.9.1 Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up) • * The status will be as follows: Ready Not Ready Not Ready Ready Wrap-up Not Ready • The Log-in/Log-out of a specified group button light shows the current status as follows: Off: Log-in mode Red on: Log-out mode •...
  • Page 140: Monitoring And Controlling The Call Status Of An Incoming Call Distribution Group (Incoming Call Distribution Group Monitor)

    1.9.2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming Call Distribution Group Monitor) 1.9.2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming Call Distribution Group Monitor) – Monitoring the Status of Waiting Calls –...
  • Page 141 1.9.2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming Call Distribution Group Monitor) To monitor Display PT ICD Group: Incoming Call Distribution Group ICD Group extension no. C.Tone Off-hook. Enter 739. Enter ICD Group On-hook. extension number.
  • Page 142 1.9.2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming Call Distribution Group Monitor) To change the Log-in /Log-out mode Display PT (DSS) Press desired DSS. • The DSS button light shows the current status as follows: Off: The extension is not in the group.
  • Page 143: Forwarding A Waiting Call (Manual Queue Redirection)

    1.9.3 Forwarding a Waiting Call (Manual Queue Redirection) 1.9.3 Forwarding a Waiting Call (Manual Queue Redirection) When your incoming call distribution group is busy and other outside calls arrive, the arriving calls are put in a waiting queue. Extensions can check the status of the queue with the Hurry-up button light, and forward the longest waiting call in the queue to a preset destination manually.
  • Page 144: Using User-Supplied Equipment

    1.10.1 If a Doorphone/Door Opener is Connected 1.10 Using User-supplied Equipment 1.10.1 If a Doorphone/Door Opener is Connected You can talk to a person at the door through the doorphone. Preprogrammed extensions or an outside party can receive the calls from the doorphone. You can open the door. –...
  • Page 145 1.10.1 If a Doorphone/Door Opener is Connected Opening a Door (Door Open) Some extensions may be prohibited from using this feature. From a specified extension PT/SLT/PS doorphone no. C.Tone Enter doorphone Enter On-hook. Off-hook. number (2 digits). From any extension while talking to the doorphone PT/SLT/PS C.Tone On-hook.
  • Page 146: If An External Relay Is Connected

    1.10.2 If an External Relay is Connected 1.10.2 If an External Relay is Connected Preprogrammed extensions can switch on a relay (e.g., alarm) connected to the PBX. To switch on the relay PT/SLT/PS relay no. C.Tone Enter relay number Off-hook. Enter On-hook.
  • Page 147: If An External Sensor Is Connected

    1.10.3 If an External Sensor is Connected 1.10.3 If an External Sensor is Connected Preprogrammed extensions can receive an alert call from an external sensor (e.g., security alarm) connected to the PBX. To answer a sensor call PT/SLT/PS D.Tone Off-hook. On-hook.
  • Page 148: If A Host Pbx Is Connected

    1.10.4 If a Host PBX is Connected 1.10.4 If a Host PBX is Connected – Accessing External Services (External Feature Access [EFA]) Accessing External Services (External Feature Access [EFA]) You can access special features (e.g., Call Waiting) offered by a host PBX or telephone company. This feature is only effective for an outside call.
  • Page 149: If A Voice Processing System Is Connected

    You or an outside party can access the Voice Processing System from a telephone. – Call Forwarding to Voice Mail (Voice Mail Integration) If your PBX has a Panasonic Voice Processing System connected (e.g., KX-TVM series) using digital integration, the following features are also available: –...
  • Page 150: To Listen To Messages

    1.10.5 If a Voice Processing System is Connected To transfer a call to a mailbox PT/PS During a conversation (DSS) (Voice Mail Transfer) desired extension no. Press Voice Mail Press DSS or dial desired extension number. Transfer. To listen to messages PT/SLT/PS MESSAGE voice mail floating...
  • Page 151: Private Mode

    1.10.5 If a Voice Processing System is Connected Screening Calls (Live Call Screening [LCS]) While a caller is leaving a message in your mailbox, you can monitor the call without answering. If you so desire, you can answer the call while monitoring. There are two methods available (Default: Hands-free mode).
  • Page 152: Recording A Conversation

    1.10.5 If a Voice Processing System is Connected Operation Flowchart The operations in the shaded areas can be done hands-free. PT/PS Hands-free Mode Private Mode (Alarm Tone) Monitoring (Hands-free) Monitoring (Handset) Monitoring SP-PHONE (Live Call No operation Screening) Off-hook. Press SP-PHONE or Live Call Screening. Stop monitoring Answering SP-PHONE...
  • Page 153 1.10.5 If a Voice Processing System is Connected To record into your mailbox (Two-way Record) PT/PS During a conversation To stop recording, press this button again. (Two-way Record) Press Two-way Record. To record into another mailbox (Two-way Transfer) PT/PS During a conversation (DSS) (Two-way Transfer)
  • Page 154: Administrative Features

    1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features) 1.11 Administrative Features 1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features) In a hotel-type environment, an extension assigned as a hotel operator can be used to view and set the check-in/check-out/cleaned-up (Ready or Not Ready) status of each guest room extension.
  • Page 155 1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features) Check-in The hotel operator can change the room status of extensions to check-in by using the Check-in button assigned on his/her extension. To check in Display PT While on-hook EXIT ENTER extension no.
  • Page 156 1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features) To check out a room with/without printing an invoice Display PT To check out with an invoice While on-hook PRINT NEXT ENTER extension no. Press "PRINT". Press "NEXT". (Check-out) (DSS) To check out without an invoice Press Check-out.
  • Page 157 1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features) • After check-out, Remote Extension Dial Lock is activated, and outside calls from the room extension are restricted. (Refer to "2.1.1 Extension Control".) • After check-out, wake-up call, Call Log information, and voice messages for the room extension are cleared automatically.
  • Page 158 1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features) Setting a Timed Reminder to a Room Extension (Remote Wake-up Call) The hotel operator can remotely set or cancel a Timed Reminder to a room extension. This allows guests to request wake-up calls without having to program the extension themselves.
  • Page 159 1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features) To confirm Display PT extension no. (DSS) Enter 2. Dial extension number Off-hook. Enter or press desired DSS. The display shows Timed Reminder information. C.Tone On-hook. • Timed Reminder can also be set from the room extension. (For information about setting Timed Reminder, refer to "1.8.1 Setting the Alarm (Timed Reminder)".) The most recent setting will be valid no matter which extension made the setting.
  • Page 160 1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features) Customising Your Phone • 3.1.3 Customising the Buttons Create or edit a Cleaned-up button. User Manual...
  • Page 161: Recording Information Using Preprogrammed Messages (Printing Message)

    1.11.2 Recording Information Using Preprogrammed Messages (Printing Message) 1.11.2 Recording Information Using Preprogrammed Messages (Printing Message) You can record a variety of information from your extension using up to 8 preprogrammed messages. Message information from all extensions is recorded with the PBX. For example, it is possible to use this feature as a time card by selecting preprogrammed "sign in"...
  • Page 162: After Moving To A New Location In The Office

    1.12.1 Using the Same Settings as Your Previous Extension (Walking Extension) 1.12 After Moving to a New Location in the Office 1.12.1 Using the Same Settings as Your Previous Extension (Walking Extension) You can use the same features assigned on your previous extension even if you move to another extension in the office.
  • Page 163: Using A Display Proprietary Telephone

    1.13.1 Using the Call Log 1.13 Using a Display Proprietary Telephone 1.13.1 Using the Call Log This is available for display proprietary telephones and portable stations. – Calling with the Incoming Call Log – Calling with the Outgoing Call Log Calling with the Incoming Call Log When you receive an outside call or an external sensor call, call information is recorded automatically in the incoming call log.
  • Page 164 1.13.1 Using the Call Log To clear the log information Display PT While confirming the log information (Call Log) TRANSFER Press TRANSFER. Press Call Log, or Up or Down until desired party appears. To call Display PT While confirming the log information (Call Log) Off-hook.
  • Page 165 1.13.1 Using the Call Log Customising Your Phone • 3.1.3 Customising the Buttons Create or edit a Call Log button or Call Log for ICD Group button. Calling with the Outgoing Call Log You can redial using the outgoing call log. To call KX-NT300/KX-DT300/KX-T7600 While on-hook...
  • Page 166: Using The Directories

    1.13.2 Using the Directories 1.13.2 Using the Directories You can call using the directories (Personal Speed Dialling Directory, System Speed Dialling Directory and Extension Number Directory). Only personal directories can be stored, edited or deleted on your extension. If a call arrives while you are using a directory, the display will be replaced with the caller’s information. –...
  • Page 167: Storing Names And Numbers

    1.13.2 Using the Directories Storing Names and Numbers To store a Personal Speed Dialling Directory item Display PT While on-hook PROGRAM name phone no. AUTO DIAL AUTO DIAL PAUSE STORE STORE Press PROGRAM Enter phone number Enter name Press ENTER Press ENTER or PAUSE.
  • Page 168 1.13.2 Using the Directories Table 1 (Standard mode) User Manual...
  • Page 169 1.13.2 Using the Directories Table 1 (Standard mode for RU model) User Manual...
  • Page 170 1.13.2 Using the Directories Table 2 (Option mode) User Manual...
  • Page 171 1.13.2 Using the Directories Table 2 (Option mode for CE model) User Manual...
  • Page 172 1.13.2 Using the Directories Table 2 (Option mode for RU model) User Manual...
  • Page 173: Accessing System Features (System Feature Access)

    1.13.3 Accessing System Features (System Feature Access) 1.13.3 Accessing System Features (System Feature Access) You can access a feature with the "Feature Access" menu. To access "Feature Access" menu and select the feature KX-NT300/KX-DT300/KX-T7600 While on-hook Press Right Press ENTER. Press Up or Down four times.
  • Page 174 1.13.3 Accessing System Features (System Feature Access) User Manual...
  • Page 175: Manager Operation

    Section 2 Manager Operation This chapter shows the manager how to control the other extensions or the PBX. User Manual...
  • Page 176: Control Features

    2.1.1 Extension Control 2.1 Control Features 2.1.1 Extension Control The manager extension can control the settings of other extensions. – Changing the Settings of Other Extensions Changing the Settings of Other Extensions To lock/unlock other extensions (Remote Extension Dial Lock) This feature is also known as Remote Station Lock Control.
  • Page 177: Time Service Mode Control

    2.1.2 Time Service Mode Control 2.1.2 Time Service Mode Control The manager extension or the preprogrammed extension can change the time mode (Day, Lunch, Break or Night). There are two methods (Automatic or Manual) of changing the time modes. Automatic: enables the time mode for each day of the week to change automatically. You may also change it manually.
  • Page 178 2.1.2 Time Service Mode Control Customising Your Phone • 3.1.3 Customising the Buttons Create or edit a Time Service (Day/Night/Lunch/Break) button or a Time Service Switching Mode (Automatic/Manual) button. User Manual...
  • Page 179: Restriction Level Control (Dial Tone Transfer)

    2.1.3 Restriction Level Control (Dial Tone Transfer) 2.1.3 Restriction Level Control (Dial Tone Transfer) The manager extension can change the restriction level, permitting an extension to make a call. PT/PS During a conversation with an extension (Toll Restriction/ C.Tone Call Barring) Press Toll Restriction/ On-hook.
  • Page 180: Turning On The External Background Music (Bgm)

    2.1.4 Turning on the External Background Music (BGM) 2.1.4 Turning on the External Background Music (BGM) The manager extension can select and broadcast background music in the office through external speakers. To select and start/stop the background music PT/SLT/PS external BGM no.
  • Page 181: Recording Outgoing Messages (Ogm)

    2.1.5 Recording Outgoing Messages (OGM) 2.1.5 Recording Outgoing Messages (OGM) The manager extension can record three kinds of greeting messages (OGM) as follows: DISA message: Used to greet and guide callers so that they access an extension user group or outside party without operator assistance. Incoming Call Distribution Group message: Used to greet and guide callers to an incoming call distribution group.
  • Page 182 2.1.5 Recording Outgoing Messages (OGM) To record from an external BGM (MOH) port BGM port OGM floating extension no. Progress Tone & Enter 3. BGM port Enter OGM floating Off-hook. Enter Enter C.Tone extension number. number (1 digit). AUTO DIAL You hear The message CONF...
  • Page 183: Allowing Users To Seize An Unavailable Outside Line (Trunk Busy Out)

    2.1.6 Allowing Users to Seize an Unavailable Outside Line (Trunk Busy Out) 2.1.6 Allowing Users to Seize an Unavailable Outside Line (Trunk Busy Out) When a problem is found on a certain outside line, the PBX automatically makes it unavailable for use temporarily.
  • Page 184: Releasing Network Direct Station Selection (Ndss) Monitor

    2.1.7 Releasing Network Direct Station Selection (NDSS) Monitor 2.1.7 Releasing Network Direct Station Selection (NDSS) Monitor NDSS buttons can be customised on any extension connected to your PBX. An NDSS button allows an extension user to monitor another extension connected to another PBX in a private network.
  • Page 185: Customising Your Phone & System

    Section 3 Customising Your Phone & System This chapter shows you how to customise your individual telephone or PBX according to your needs. Find the desired setting and program as necessary. User Manual...
  • Page 186: Customising Your Phone (Personal Programming)

    3.1.1 Customising Your Phone (Personal Programming) 3.1 Customising Your Phone (Personal Programming) 3.1.1 Customising Your Phone (Personal Programming) You can customise your telephone features. For example, you can change the initial settings or button features according to your needs. – Assigning an Extension PIN to Your Extension (Extension PIN [Personal Identification Number]) •...
  • Page 187 3.1.1 Customising Your Phone (Personal Programming) To cancel PT/SLT/PS PIN: Personal Identification Number stored extension PIN C.Tone Enter 0. Enter stored Off-hook. Enter 799. extension PIN. On-hook. CAUTION There is a risk that fraudulent telephone calls will be made if a third party discovers your password (extension PIN).
  • Page 188: Settings On The Programming Mode

    3.1.2 Settings on the Programming Mode 3.1.2 Settings on the Programming Mode You can programme features using the programming mode. – Setting Features – Clearing Features • To exit at any time, lift the handset. • To enter the programming mode when using a PS, refer to "Operating Instructions" for PS. Setting Features The default settings are shown in bold letters.
  • Page 189 3.1.2 Settings on the Programming Mode Programming Item Selection & Parameter Input English 2nd Language Display Language Selection 3rd Language Which display language do you prefer? 4th Language 5th Language No—Manual (The display keeps showing all of the outside caller’s information unless you Display Switching Mode change it to the call duration Would you like the call...
  • Page 190 3.1.2 Settings on the Programming Mode Programming Item Selection & Parameter Input No line An idle outside line CO button no. Preferred Line Assignment (01–36) —Outgoing A CO/ICD Group button Which do you prefer to seize when you go off-hook to make (CO) calls? Intercom (On a PDN...
  • Page 191 3.1.2 Settings on the Programming Mode Programming Item Selection & Parameter Input Live Call Screening Mode You can monitor the message through the telephone Which service do you prefer speaker. (Hands-free mode) when a calling party is Only an alarm tone is heard. recording a message in your mailbox? (Private mode)
  • Page 192 3.1.2 Settings on the Programming Mode Programming Item Selection & Parameter Input Do Not Disturb (DND) + desired FWD/DND All—Forward all calls (max. 32 digits) (for both calls) Call Forwarding (FWD)/Do + desired Busy—Forwarded when Not Disturb (DND) your extension is busy. To forward or refuse some or (max.
  • Page 193 3.1.2 Settings on the Programming Mode Programming Item Selection & Parameter Input Background Music (BGM) No—Off Do you want background music through your telephone + BGM no. Yes—On speaker while on-hook? (1 digit) Bluetooth Registration To register a Bluetooth Pass key (max. 16 digits) wireless headset on your extension Bluetooth Removal...
  • Page 194 3.1.2 Settings on the Programming Mode Programming Item Selection & Parameter Input No—Normal (Any Flexible buttons can be modified.) One-touch Dialling Assignment Mode Yes—Only One-touch Selection dialling buttons can be modified. Do you prefer to set the However, to modify them, there One-touch dialling only? is no need to enter "2"...
  • Page 195 3.1.2 Settings on the Programming Mode To store the names and numbers in personal speed dialling PROGRAM personal speed dialling no. AUTO DIAL PAUSE STORE Enter personal speed Enter 10 and then press ENTER. Press PROGRAM dialling number (2 digits). Or press STORE.
  • Page 196: Clearing Features

    3.1.2 Settings on the Programming Mode To edit the names and numbers of personal speed dialling PROGRAM personal speed dialling no. AUTO DIAL PAUSE STORE Press PROGRAM Enter 10 and then press ENTER. Enter personal speed or PAUSE. Or press STORE. dialling number (2 digits).
  • Page 197 3.1.2 Settings on the Programming Mode Features Default Setting Automatic Call Waiting Manual Call Waiting—Intercom Calls Off (No call/No tone) Call Waiting Tone Type Selection Tone 1 Absent Message Personal Absent Message Cleared Call Forwarding (FWD)/Do Not Disturb (DND)—Intercom/Outside Calls FWD N/A Timer 15 seconds Call Pickup Deny...
  • Page 198: Customising The Buttons

    3.1.3 Customising the Buttons 3.1.3 Customising the Buttons You can customise the flexible buttons on PTs, Add-on Key Modules, and PSs. They can then be used to make or receive outside calls or as feature buttons. • To enter the programming mode when using a PS, refer to "Operating Instructions" for PS. •...
  • Page 199 3.1.3 Customising the Buttons Button Programming Input Group FWD—Intercom calls + Incoming call distribution group extension no. Account Conference Terminate External Feature Access (EFA) Call Charge Reference Call Park + Parking zone no. (2 digits) Call Park (Automatic Park Zone) Call Log Call Log for ICD Group + Incoming call distribution group extension no.
  • Page 200 3.1.3 Customising the Buttons Button Programming Input Network Direct Station Selection + Another PBX extension no. (NDSS) Primary Directory Number (PDN) + Extension no. + + delayed ringing time (0– Secondary Directory Number (SDN) Check-in Check-out Cleaned-up Two-way Record + Voice mail floating extension no. Two-way Transfer + Voice mail floating extension no.
  • Page 201 3.1.3 Customising the Buttons • *1 " ", "#", FLASH/RECALL, PAUSE, Secret (INTERCOM) and TRANSFER can also be stored. If you do not want to display the stored number when making a call, press the Secret (INTERCOM) button before and after the numbers you wish to conceal. If you store an outside party’s number, you should first store a line access number.
  • Page 202 3.1.3 Customising the Buttons To distinguish the ringing tones for each CO, ICD Group, PDN, SDN, or INTERCOM button (Digital proprietary telephone only) To continue (CO) (CO) (ICD Group) (ICD Group) PROGRAM PROGRAM tone type no. (PDN) (PDN) R.Tone AUTO DIAL (SDN) (SDN) STORE...
  • Page 203: Manager Programming

    Other Extensions Control Available Extension The extension assigned as a manager Required Telephone A Panasonic Proprietary Telephone with display (over 2 lines) (e.g., KX-NT343, KX-DT346, KX-T7636) Manager Password To enter programming mode, the manager password (max. 10 digits) is required. (Default: 1234) CAUTION •...
  • Page 204: Manager Programming

    3.2.2 Manager Programming 3.2.2 Manager Programming Changing Call Charges and Extension Control To enter the programming mode To programme To exit PROGRAM To continue PROGRAM manager password programming HOLD PAUSE PAUSE input Follow Press Press PROGRAM Enter Enter manager Press PROGRAM or PAUSE.
  • Page 205 3.2.2 Manager Programming Item Programming Input + Verification code + PIN (max. 10 digits) Setting the verification code PIN. CAUTION There is a risk that fraudulent telephone calls will be made if a third party discovers your password (verification code PIN). The cost of such calls will be billed to the owner/renter of the PBX.
  • Page 206: Customising Your System (System Programming)

    Extension number and name [003]/[004]) Available Extension The extension allowed through COS programming Required Telephone A Panasonic Proprietary Telephone with display (over 2 lines) (e.g., KX-NT343, KX-DT346, KX-T7636) System Password To enter programming mode, the system password (max. 10 digits) is required. (Default: 1234) CAUTION •...
  • Page 207 3.3.1 Programming Information Icon Descriptions Fixed Buttons Function KX-NT300/KX-DT300 KX-NT136/KX-T7600 PREVIOUS (PREV) NEXT STORE (ENTER) Back to Previous Menu (CANCEL) SHIFT SHIFT SHIFT PAUSE PAUSE PROGRAM HOLD AUTO ANS MESSAGE SELECT MUTE FLASH/ FLASH RECALL TRANSFER CLEAR INTERCOM SECRET Procedure The basic steps are shown below.
  • Page 208 3.3.1 Programming Information Entering the programming mode PROGRAM system password PAUSE Enter Enter system password. Press PROGRAM or PAUSE. Programming You can enter each programme number (3 digits). • To exit the programming mode at any time, lift the handset. Exiting the mode PROGRAM PAUSE...
  • Page 209: System Programming

    3.3.2 System Programming 3.3.2 System Programming Date & Time [000] The proprietary telephones display the current date and time while on-hook. [In 12-hour Format] date year SELECT Enter 000. (AUTO ANS/MUTE, MESSAGE) Press ENTER. Enter year Press SELECT Press Right. Enter date (00 –...
  • Page 210 3.3.2 System Programming • After changing the desired values, you can press the ENTER button. You do not have to perform the rest of the steps. • The clock starts immediately after the ENTER button is pressed. • You cannot leave a value empty. •...
  • Page 211 3.3.2 System Programming System Speed Dialling Name [002] You can store the name associated with the speed dialling number. These names are displayed when making calls using the display operation. To enter characters, refer to " Entering Characters". To end system speed name dialling no.
  • Page 212 3.3.2 System Programming To enter characters, refer to " Entering Characters". To end extension no. name Enter 004. Press ENTER. Enter extension Enter name Press ENTER. Press END. (max. 20 characters). number. To continue Press NEXT.Press PREV. Press CANCEL. User Manual...
  • Page 213: Appendix

    Section 4 Appendix This chapter provides the Troubleshooting, the Feature Number Table and Tone List. Check the Troubleshooting section before consulting your dealer. User Manual...
  • Page 214: Troubleshooting

    4.1.1 Troubleshooting 4.1 Troubleshooting 4.1.1 Troubleshooting Troubleshooting Problem Remedy The telephone does not work properly. • Confirm with your manager that your settings are correct. • If the problem persists, consult your dealer. The telephone does not respond when buttons •...
  • Page 215 4.1.1 Troubleshooting Problem Remedy A reorder tone is audible or "Restricted" is • The telephone is locked. displayed. Unlock your telephone. ( 1.6.4 Preventing Other People from Using Your Telephone (Extension Dial Lock), 2.1.1 Extension Control) • Toll restriction is activated. Consult your manager or dealer.
  • Page 216 4.1.1 Troubleshooting Problem Remedy I do not want to show my telephone number to the • 1.8.5 Preventing Your Telephone calling or called party’s telephone. Number Being Displayed on the Caller’s Telephone (Connected Line Identification Restriction [COLR]), 1.8.6 Preventing Your Number Being Displayed on the Called Party’s Telephone (Calling Line Identification Restriction [CLIR]))
  • Page 217 4.1.1 Troubleshooting Problem Remedy The MESSAGE button light lit. • Another extension left you a message waiting indication while you were on the phone or away from your desk. An SDN button on my extension does not work. • A PDN button is not assigned on the extension corresponding to your SDN button.
  • Page 218: Feature Number Table

    4.2.1 Feature Number Table 4.2 Feature Number Table 4.2.1 Feature Number Table Numbers listed below are the default settings. There are flexible feature numbers and fixed feature numbers. If you change the flexible feature numbers, fill in your assigned numbers (new) in the list for future reference. Default Feature (While dial tone is heard) Additional digits/buttons...
  • Page 219 4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) 1.2.4 When the Dialled Line is Busy or There is No Answer To cancel callback ringing (Automatic Callback Busy Cancel)/To cancel (CCBS Cancel) Leaving a Message Waiting Indication/Calling Back the Caller Who Left an Indication (Message Waiting) For an extension leaving a message...
  • Page 220 4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) – group no. (2 digits) Group – extension no. Directed Denying Other People the Possibility of Picking Up Your Calls (Call Pickup Deny) – To deny –...
  • Page 221 4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) phone no. + TRANSFER button + 3 Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY]—by ISDN) 1.6.1 Forwarding Calls Forwarding Your Calls (Call Forwarding [FWD])/1.8.2 Refusing Incoming Calls (Do Not Disturb [DND]) –...
  • Page 222 4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) Recording a Normal Greeting Message – To record – To play back – To clear Recording a Greeting Message for Each Time Mode –...
  • Page 223 4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) – To lock – 0 + extension PIN To unlock – your extension no. + extension PIN + To make an outside call while your phone no. extension is locked 1.7.1 Paging paging group no.
  • Page 224 4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) 1.8.5 Preventing Your Telephone Number Being Displayed on the Caller’s Telephone (Connected Line Identification Restriction [COLR]) – To show – To prevent 1.8.6 Preventing Your Number Being Displayed on the Called Party’s Telephone (Calling Line Identification Restriction [CLIR])
  • Page 225 4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) 1.9.2 Monitoring and Controlling the ICD Group extension no. Call Status of an Incoming Call Distribution Group (Incoming Call Distribution Group Monitor) 1.10.1 If a Doorphone/Door Opener is Connected doorphone no.
  • Page 226 4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) 1.12.1 Using the Same Settings as your previous extension no. + extension Your Previous Extension (Walking Extension) 2.1.1 Extension Control To lock/unlock other extensions (Remote Extension Dial Lock) –...
  • Page 227 4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) 3.1.1 Customising Your Phone (Personal Programming) Assigning an Extension PIN to Your Extension (Extension PIN [Personal Identification Number]) – 1 + extension PIN + # + same extension To set PIN + # –...
  • Page 228: What Is This Tone

    4.3.1 What is This Tone? 4.3 What is This Tone? 4.3.1 What is This Tone? While on-hook Ring Tones The following tones are programmable allowing recognition of call type (Outside, Intercom or Doorphone). Tone 1 Tone 2 Tone 3 Tone 4 When going off-hook Dial Tones Tone 1...
  • Page 229 4.3.1 What is This Tone? Tone 2 • When there are messages that have previously been listened to and no new messages on the SVM card • When any of the following features are set: • Absent Message • Background Music •...
  • Page 230 4.3.1 What is This Tone? Reorder Tone The outside line you tried to seize is not assigned or denied. Ringback Tones Tone 1 Tone 2 Do Not Disturb (DND) Tone The dialled extension is refusing incoming calls. While off-hook Indication Tones Tone 1 15 s Call waiting tone...
  • Page 231 4.3.1 What is This Tone? Tone 1 • The feature setting was set successfully. • A call is received in Voice-calling mode. Tone 2 • Before receiving a page through an external speaker • A call is received in Hands-free mode.
  • Page 232 4.3.1 What is This Tone? User Manual...
  • Page 233: Index

    Index User Manual...
  • Page 234 Index Call Park Retrieve Call Pickup Absent Message 111, 191, 222 Call Pickup Deny 55, 220 Accessing System Features (System Feature Access) Call Splitting Accessing the ISDN Service (ISDN Service Access) Call Transfer 60, 220 Account Button 24, 199 Call Transfer (CT)—by ISDN 62, 220 Account Code Entry 32, 218...
  • Page 235 Index COLP ® Connected Line Identification Presentation Extension Feature Clear 136, 224 COLR ® Connected Line Identification Restriction Extension Name [004] Extension Number [003] Completion of Calls to Busy Subscriber (CCBS) 39, 227 Extension number, Confirming Your Own CONF (Conference) Button Extension PIN (Personal Identification Conference Number)
  • Page 236 Index Incoming Call Distribution Group Monitor 140, 225 Incoming Call Distribution Group, Extension Status Names and Numbers, Storing Incoming Call Distribution Group, Forwarding Calls Navigator Key 17, 23 Incoming Call Distribution Group, Leaving NDSS ® Network Direct Station Selection Incoming Call Distribution Group, Monitoring and Network Direct Station Selection (NDSS) Button 25, 200 Controlling...
  • Page 237 Index Relay ® External Relay Time Service Switching Mode (Automatic/Manual) Release Button 25, 57, 199 Button 25, 177, 199 Time Service Switching Mode (Automatic/Manual), Remote COS Access 48, 219 Select Remote Extension Dial Lock 176, 226 Timed Reminder 121, 223 Remote Setting 52, 219 Toll Restriction/Call Barring Button...
  • Page 238 • Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rate access • ONP 2048 kbit/s digital structured leased lines (D2048S) Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
  • Page 239 Notes User Manual...
  • Page 240 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.

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