Panasonic KX-TDA100D Features Manual page 181

automatically. After the last voice message in a message box has finished playing, the voice messages will
begin playing from the most recent voice message again. When all voice messages have been played this
time, the extension user will hear dial tone 4, and the line will be disconnected automatically.
SVM Remote Access from Trunk
An extension user can remotely access his message box through a trunk by calling his own extension and
using the Walking COS feature. This allows the user to, for example, check the voice messages left in his
message box when he is out of the office.
Accessing the Message Box of Another Extension
An extension user can access the message box of another extension by using the Walking COS feature to,
for example, record a greeting message in a message box for an Incoming Call Distribution (ICD) Group as
described below.
In addition, if the user's telephone has a Message button for another extension, the user can easily access the
message box of that extension and listen to the voice messages left by callers.
Message Box for Incoming Call Distribution (ICD) Group
When a call is redirected to an ESVM card from an ICD Group using Intercept Routing—Overflow (®
1.2.2.6 Overflow Feature) or Call Forwarding (FWD), the greeting message for the first extension assigned to
that ICD Group will be played, and the voice message from the caller will be recorded in that extension's
message box.
A virtual PS can be assigned as the first extension of the ICD Group. This provides the ICD Group with a
dedicated message box that is not shared with an actual extension. (® 1.25.6 Virtual PS)
Conditions
[General]
•
Hardware Requirement: An OPB card, and ESVM2 card or ESVM4 card
•
The maximum number of voice messages (not including greeting messages) that can be recorded for an
extension can be set between 1 and 100 through system programming. (Default: 10)
•
The Message button or Message/Ringer Lamp will light when an incoming call is answered by the
ESVM card. However, if a message is not left by the caller, the light will turn off when the call has ended.
•
It is not possible to back up the SVM Log, recorded voice messages or greeting messages. If the PBX is
initialised, all this information is cleared.
•
When the card to which an extension belongs is changed through system programming, all the recorded
voice messages and greeting messages for the extension will be cleared.
•
The voice messages for an extension will be cleared when the extension is checked out using the
Hospitality feature (® 1.27.1 Hospitality Features—SUMMARY). However, greeting messages will not be
cleared.
•
An extension is able to receive calls even while a voice message is being recorded in that extension's
message box.
•
If an extension user tries to access a card that two users are already accessing, the user will hear a busy
tone.
•
If an extension user tries to clear a voice message shown on the display while the message box is already
in use, the extension user will hear a notification tone.
•
Voice message recording will stop when:
a.
a caller hangs up.
b.
the recording time for the voice message reaches the preprogrammed limit. (Default: 120 seconds)
c.
the recording space for the ESVM card reaches the limit.
In cases b) and c), the caller will hear a notification tone, and the line will be disconnected.
•
New voice messages cannot be recorded in a message box when:
a.
the total recording time or number of voice messages for the ESVM card exceeds the limit.
1.17.8 Built-in Simplified Voice Message (SVM)
Feature Guide 181