Figure 6-27 Built-In Auto Attendant Basic Call Sequences - Toshiba Strata DK40 Installation & Maintenance Manual

Peripheral Installation
Call Is
Answered
Sequence: A

Figure 6-27 Built-in Auto Attendant Basic Call Sequences

Built-in Auto Attendant Programming
Refer to
Program 78 (61, 62, and 63): Exchange lines are assigned for built-in AA with this
program. There is no limit to the number of lines that can be assigned for AA, and each
line can be set for any or all of the ringing modes (DAY, DAY2, and NIGHT). See
Programs 81~89 record sheet notes in the Strata DK40 Programming Manual.
Programs 81~89: Assign stations to ring if AA callers do not dial or AA calls are not
answered. Also, if not answered by a station set to ring during Immediate Ringing (or
delay 2 ring), incoming calls can be set to ring built-in AA announcement ports on a
Delayed Ringing basis.
Program *11 assigns DDI calls to ring the built-in AA.
6-52
Refer to the Strata DK40 Programming Manual or DK Library CD-Rom for more details.
Attendant Exchange Line
Primary Announcement
Call Is
Not Answered
And Is Routed
To Secondary
Announcement
B
Figures 6-27~6-28 for a comprehensive overview of built-in Auto Attendant (AA).
Caller Dials Auto
Yes
Auto
Attendant Delayed
Ring
?
No
Greets Caller, Offers
Dialling Options
Caller Dials Option
Caller Is Transferred
To Dialled Option
Call Is Not
Answered And
Is Routed To
Alternate
Stations
Ring Stations
Per Program 81~89
Station
No
Answers Before
Delay Timeout
?
Talk
Answered And
Is Routed Back
To The Primary
Announcement
C
Strata DK40 I&M Manual Spring 1999
Auto Attendant
Yes
Call Is Not
1693
D