Software Application Initiated Events - Toshiba Strata DK40 Installation & Maintenance Manual

Software Application Initiated Events

Software Application Initiated Events
Dialling Preferences
Most application programs when attempting to dial using a DDE command are not able to
specify the line appearance for the call. A line appearance must be specified for:
Intercom Calls - dialling numbers with less than five digits.
Local Calls - calls that match the local area code specified of calls with only six or
seven digits.
Long Distance Calls - any call with 10 or more digits.
StrataLink provides an easy-to-use dialogue box
Set-up sub-Menu to set your dialling preferences.
Local Calls
Application programs may dial the area code of the telephone number even if it is a local call.
Thus, by setting the Local Area Code field, StrataLink detects these calls, strips off the Area
Code of the telephone number, and dials using the 'Local' appearance. For example, if your
Local Area Code is '0171' and the application attempts to dial '0171-515-1234', the program
converts the number to '515-1234' before dialling.
Long Distance Calls
Application programs may not insert a '0' before a long distance call. By using the option
'Add 0+ if Missing', StrataLink can automatically detect and correct this. For example, if the
application attempts to dial a long distance call like '171-555-1234' (and your Local Area
Code is '0181'), this option converts the number to '0171-555-1234' before dialling.
Application Program DDE Commands
All applications mentioned in this bulletin can send the appropriate DDE commands to
StrataLink. Some application programs (for example GoldMine) must be configured to use
these DDE commands.
StrataLink, wherever necessary, offers more than one format for each command. (See your
program's Application Notes for applicable commands.) The following are some examples:
Strata DK40 I&M Manual Spring 1999
Refer to the Strata DK40 Programming Manual or DK Library CD-Rom for more details.
Computer Telephony Integration
(Figure 8-13) available in the Main Menu's
8-31