Administrator Responsibilities; Administrative Requirements - Avaya 9601 Administering

Administrative features
• Added Service Observing to the Call Center Elite features. Supervisors can use this feature to
remotely monitor and assist call center agents.
• Added support for RTCP-XR. This feature can be used to generate extended QoS statistics
reports.

Administrator responsibilities

An administrator can perform the following tasks:
• Manage network configurations.
• Provision features.
• Manage accounts.
• Manage app-specific configurations.
• Manage upgrade configurations.
• Manage security configurations.
Related Links

Administrative requirements

Administrative requirements
The conditions under which the deskphones need to operate are summarized as follows:
• IP Address management.
• Tagging Control and VLAN administration.
• Quality of Service (QoS) administration.
• Protocol administration, for example, Simple Network Management Control (SNMP) and Link
Layer Discovery Protocol (LLDP), as applicable.
• Administering the deskphone to LAN interface using the PHY1 parameter.
• Administering the deskphone to PC interface using the PHY2 parameter.
• Application-specific deskphone administration using a text settings file with various deskphone
specific parameters. The file resides on an HTTP or HTTPS server and the deskphone
retrieves the file when powered on.
• Maintaining the information on the call server.
• Manually entering the information by means of the deskphone dialpad using CRAFT
procedures.
• Administering the DHCP server.
• Editing the configuration file on the applicable HTTP or HTTPS file server.
August 2015
on page 15
Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP
Comments on this document? infodev@avaya.com
Administrator responsibilities
15