Direct Transfer; Team Button Ring; Team Button Override - Avaya 9601 Administering

Customizing 9600 Series IP Deskphones

Direct Transfer

The Direct Transfer feature provides the facility to quickly transfer an active call to the monitored
station.
When a call is answered at a monitoring deskphone, the user can begin the transfer process of
transferring the call to the monitored station by pressing the line corresponding to Team button. The
monitoring deskphone puts the existing call on hold and places a call to the monitored station. A
speech path is established and the monitoring station and monitored station can converse.
To complete the transfer between the original call and the monitored deskphone, the user at the
monitoring station can disconnect the call by going on-hook or by pressing the Complete softkey.
Direct Transfer is applicable only to the Team Button feature and you need not configure the Direct
Transfer feature on Avaya Aura

Team Button ring

You can customize the ring type for Team Buttons on a monitoring deskphone. Use the
TEAM_BUTTON_RING_TYPE parameter to configure the default ring type. The user can override
these settings such that a specific Team Button has a specific ring tone.

Team Button override

The monitored deskphone might have the call redirection feature active through any of the following
features:
• Send All Calls (SAC)
• Call Forward (CFWD)
• Enhanced Call Forward (ECF)
You can configure Avaya Aura
that the monitoring deskphone overrides the call redirection active on the monitored deskphone. If
the call redirection override is set, the monitored deskphone rings for 30 seconds. If no one answers
the call, the call is automatically sent to the redirection number.
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Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP
110
®
System Manager.
®
Communication Manager and Avaya Aura
Comments on this document? infodev@avaya.com
®
Session Manager such
August 2015