Ghosting (2) - Xerox phaser 3140 Service Manual

Print-Quality Troubleshooting

Ghosting (2)

5-16
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Troubleshooting Procedure Table (Continued)
Step Actions and Questions
4
Clean the Power Supply Board
contacts.
Does the image quality improve?
5 Replace the Power Supply Board
(page 8-54).
Does the image quality improve?
6 Check the Controller Board
installation. Reseat the Controller
Board connectors.
Does the image quality improve?
There is ghosting at 75.3 mm intervals when printing on card stock or
transparencies using the manual feeder. When printing on thicker media or
transparencies, a higher transfer voltage is required. Setting the Paper Type to
Thick provides a higher voltage level to the Print Cartridge.
Initial Actions
• Check that the Paper Type is set to Thick in the printer driver.
• Verify the paper is within the printer specifications (refer to "Media and Tray
Specifications" on page 1-16).
Troubleshooting Reference Table
Applicable Parts
Troubleshooting Procedure Table
Step Actions and Questions
1 Check that Paper Type is set to Thick
in the prnter driver.
Is the driver set to Paper Type Thick?
Yes
Complete.
Complete.
Complete.
Example Print
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Yes
Clean the
Power Supply
Board contacts.
If problem
persists, go to
Ghosting (1).
Phaser 3140/3155/3160 Printer Service Manual
No
Go to step 5.
Go to step 6.
Replace the
Controller
Board
(page 8-51).
No
Set Paper Type
to Thick.